experience.sogosurvey.com Open in urlscan Pro
3.224.141.128  Public Scan

Submitted URL: https://sogoexperience.us/discover-sogosurvey/r/f20a85b80caa8589f875b23c7?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czo1OiJlb...
Effective URL: https://experience.sogosurvey.com/customer-loyalty-in-banking/?utm_source=sendblaster&utm_medium=email&utm_campaign=financial_service
Submission: On July 21 via api from US — Scanned from US

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Your members expect—and deserve—an extraordinary customer experience.
But competition is fierce, and if members have a negative experience with you,
they will quickly turn to another institution. 


How can you be sure that your credit union is doing everything possible to
ensure a top-notch experience—and how can you retain
members? That’s where customer experience (CX) technology can help. 


Get a Demo

Haris Azmi brings nearly ten years of employee experience and product expertise
at SoGoSurvey to help clients all over the world implement best-in-class
employee experience programs. 


NATASHA SAFRONOVA 


PRODUCT MARKETING DIRECTOR, SOGOSURVEY

A marketing strategist for over 15 years and a head of product marketing at
SoGoSurvey, Natasha is a customer advocate with experience helping organizations
across multiple industries to better understand and engage their
audience — prospects, customers, and partners. She is a fan of planned CX
initiatives driven by strategic approach and timely customer feedback. 




HARIS AZMI


CHIEF REVENUE OFFICER, SOGOSURVEY

As chief revenue officer at SoGoSurvey, Haris Azmi has used his wide range of
experience to align sales and marketing with product development to deliver
solutions that customers value. He leads a team that focuses on discovering
high-impact revenue growth activities and pursuing them from conceptualization
to execution.





GET YOUR CUSTOM DEMONSTRATION OF A 5-STEP METHODOLOGY IN ACTION.

As a financial industry executive, you recognize lower- and higher-value
customers for your business. High-value customers typically use a variety of
banking products, maintain higher account balances, and are satisfied, loyal
customers who enthusiastically promote your products and services to others.  

Watch the webinar to hear how our bank and credit union partners use data-driven
approaches to yield tangible growth by successfully turning detractors into
promoters and improving overall customer loyalty.  


GET YOUR CUSTOM DEMONSTRATION OF A 5-STEP METHODOLOGY IN ACTION

Haris Azmi brings nearly ten years of employee experience and product expertise
at SoGoSurvey to help clients all over the world implement best-in-class
employee experience programs. 


SPEAKER

As Chief Revenue Officer at SoGoSurvey, Haris Azmi has used his wide range of
experience to align Sales and Marketing with Product Development to deliver
solutions that customers value. He leads a team that focuses on discovering
high-impact revenue growth activities and pursuing them from conceptualization
to execution. Haris has helped SoGoSurvey to provide solutions to over 100
credit unions and is a recognized keynote speaker and a leading voice in the
credit union industry.


HARIS AZMI


CHIEF REVENUE OFFICER, SOGOSURVEY

As chief revenue officer at SoGoSurvey, Haris Azmi has used his wide range of
experience to align sales and marketing with product development to deliver
solutions that customers value. He leads a team that focuses on discovering
high-impact revenue growth activities and pursuing them from conceptualization
to execution. 






NATASHA SAFRONOVA 


PRODUCT MARKETING DIRECTOR, SOGOSURVEY

A marketing strategist for over 15 years and a head of product marketing at
SoGoSurvey, Natasha is a customer advocate with experience helping organizations
across multiple industries to better understand and engage their
audience — prospects, customers, and partners. She is a fan of planned CX
initiatives driven by strategic approach and timely customer feedback. 




As a financial industry executive, you recognize lower- and higher-value
customers for your business. High-value customers typically use a variety of
banking products, maintain higher account balances, and are satisfied, loyal
customers who enthusiastically promote your products and services to others.  

Watch the webinar to hear how our bank and credit union partners use data-driven
approaches to yield tangible growth by successfully turning detractors into
promoters and improving overall customer loyalty.  




30 MIN


Watch Now On Demand





ON-DEMAND WEBINAR



WEBINAR DESCRIPTION


ON-DEMAND WEBINAR


HOSTED BY:



WEBINAR MATERIAL


CUSTOMER LOYALTY IN BANKING: FROM DETRACTORS TO PROMOTERS IN 6 MONTHS


CUSTOMER LOYALTY 


IN BANKING: 


FROM DETRACTORS TO 


PROMOTERS IN 6 MONTHS









30 MIN






WEBINAR DESCRIPTION



WEBINAR DESCRIPTION


WEBINAR DESCRIPTION


WEBINAR MATERIALS













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Understand NPS methodology to identify detractors, passives, and promoters 

Why focus on detractors: lessons from our financial industry clients  


HOW TO USE CUSTOMER FEEDBACK DATA TO ESTIMATE THE IMPACT OF PLANNED ACTIONS ON
CUSTOMER LOYALTY 


PROVEN 5-STEP METHODOLOGY TO TURN DETRACTORS INTO PROMOTERS IN 6 MONTHS 

Understand NPS methodology to identify detractors, passives, and promoters 

Why focus on detractors: lessons from our financial industry clients  


HOW TO USE CUSTOMER FEEDBACK DATA TO ESTIMATE THE IMPACT OF PLANNED ACTIONS ON
CUSTOMER LOYALTY 


PROVEN 5-STEP METHODOLOGY TO TURN DETRACTORS INTO PROMOTERS IN 6 MONTHS 



KEY TAKEAWAYS


Recording


Slide deck


Get your custom demonstration








KEY TAKEAWAYS











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