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Text Content

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 * Personal
    * Personal
    * Bank accounts Everyday/savings accounts & term deposits
    * Credit cards Low interest rate, rewards frequent flyer & platinum
    * Home loans Investing, refinancing & buying property
    * Personal loans Car & travel loans, debt consolidation & overdrafts
    * Insurance Home, life, mortgage and car insurance
    * Investing & super Investing, advice, super, retirement & ANZ Share
      Investing
    * Travel & International Travel and foreign exchange
    * Ways to Bank Internet & mobile banking, branches, ATMs & more
    * ANZ security centre Helps keep your banking details secure
    * ANZ Private High net worth wealth and investment management
   
   Get on top of your money with the new ANZ App
   
   Find out more

 * Business
    * Business
    * Loans and overdrafts Check out our flexible loans and cash flow options to
      seize your next business opportunity
    * Business credit cards Grow your business potential with one of our
      business credit cards
    * Business accounts Accounts and term deposits to help you manage your cash
      flow and earn interest
    * Merchant and payments From EFTPOS machines to online payments, we have
      solutions to meet all your in-person payment needs
    * Online banking Choose from a range of online banking options depending on
      your business needs
    * International business Grow your business with our tailored international
      trade and foreign exchange solutions
    * Staff and super Staff management and superannuation products to strengthen
      your staff relationships
    * ANZ Business Hub Your one-stop shop for practical tools, content and
      articles that will help you move your business forward, one step at a time
   
   Explore more
    * Cash flow solutions
    * Insurance
    * Industries
    * Help and support

 * Institutional
    * Institutional & Corporate
    * Industries Industry advice and support across a range of key sectors
    * Our expertise Our banking credentials, global reach and areas of expertise
    * Solutions World-class banking solutions tailored to suit your business
      needs
    * ANZ Insights In-depth insights and analysis from our dedicated experts.
    * ANZ Digital Services All your banking platforms such as Transactive -
      Global, Transactive Trade, FX Online and more
    * Online security Stay protected from ever-changing cybersecurity threats
    * Global network We operate in 32 markets around the world, including 13
      markets across Asia
    * ANZ Research Global economics, industry research & forecasts
    * Rates, fees, terms, taxes and disclosures Important information for ANZ
      Institutional and Corporate customers
    * Contact us Contact details for Institutional and Corporate customers
   
   We've redesigned our
   Institutional & Corporate website
   
   To access your digital banking platforms, visit ANZ Digital Services.
   
   Information on Markets, International services and FX, Transaction services
   and Financing can now be found under Solutions.

Find ANZ Contact

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 * Digital services
 * ANZ Transactive - Global
 * ANZ Cashactive
 * ANZ Fileactive
 * ANZ FX Online
 * e-Matching
 * ANZ Self Managed Super
 * ANZ Transactive - Trade
 * ANZ Fusion
 * Internet Banking
 * Other digital services

 * Close mobile menu Institutional & Corporate
 * Online security landing page
 * How ANZ protects you online landing page
 * Your company security controls landing page
 * Protect & manage your online security landing page
   * Protect & manage your online security
   * ANZ security self service
   * Security software
   * Protecting your security credentials
   * Preventing electronic notification fraud
   * Smart device security
 * Using your security device landing page
 * PKI landing page
   * PKI
   * Customer documentation
   * Why use PKI?
   * Key PKI benefits
   * ANZ PKI
   * IdenTrust - global PKI
   * Guide to PKI
   * Policies and procedures
   * Resource centre
   * Security solutions secure site


Find ANZ Contact
End of mobile menu. Close mobile menu

 * Institutional & Corporate
 * Online security
 * Protect & manage your online security
 * Preventing electronic notification fraud

Find ANZ Contact


PREVENTING ELECTRONIC NOTIFICATION FRAUD


ENSURING THAT AN SMS IS FROM ANZ

There are a number of ways to ensure that the SMS you have received is a genuine
message from ANZ. Things to look out for include:

 * An SMS that asks you to respond – ANZ will never ask you to respond to a link
   in an SMS with personal information and will instead instruct you to access a
   website or request you call ANZ. The link will take you to a page on our
   website, where you can find out more before logging in, applying or
   downloading
 * An SMS asking you to verify your identity – ANZ will never send you an SMS
   asking you to verify, provide or enter your personal information or security
   credentials.

If you suspect that you have received a hoax or fraudulent SMS, please report
the incident to the Customer Service Centre.


ENSURING THAT AN EMAIL IS FROM ANZ

ANZ will never send you an email asking you to either verify or provide your
personal information or security credentials.  However, ANZ will often send
emails that contain hyperlinks. If you do receive an email from ANZ that
contains links or asks you to respond in any way, please check for the
following:

 * We send emails, and these often contain hyperlinks. However, if we send you
   an email with a hyperlink, the link will take you to a page on our website,
   where you can find out more before logging in, applying or downloading
 * The email does not ask you to reply to verify and provide your personal
   information and security credentials
 * The website that the email links to is safe and secure. To ensure that the
   site is secure please see the "Steps to prevent Phishing attacks" section
   below.

If you receive an email that you suspect is either a hoax or fraudulent:

 * Do NOT click on any links in the email.
 * Immediately forward the email to hoax@cybersecurity.anz.com.
 * Report the incident to the Customer Service Centre.


STEPS TO PREVENT PHISHING ATTACKS

Phishing is when someone attempts to fraudulently obtain your personal
information and security credentials via an electronic message that impersonates
a trustworthy entity.  The message will often instruct you to follow a link and
then enter your personal information. To ensure that a website is a safe and
genuine ANZ page, please make sure that you are on a secure website by checking
if there is a Socket Layer (SSL) Certificate. To check that you are on a site
with a SSL Certificate:

 * Check the address bar of your browser to see if ANZs website address has
   changed from http:// to https://
 * Check to see if a security icon that looks like a lock or a key is visible
   near the address bar on any page that you need to enter your security
   credentials. Clicking on the icon will provide you with more information
   about ANZs SSL Certificate.

To minimise your chances of becoming a victim of a Phishing scam:

 * Treat all emails that request your personal information or security
   credentials with caution. ANZ will not send you an email asking for your
   personal information or your security credentials
 * If you use a password to access your online accounts, change it on a regular
   basis
 * Keep your anti-virus and firewalls up-to-date and preform regular scans of
   your computer.

If you are unsure if the email is really from ANZ contact the Customer Service
Centre before following any instructions or clicking on any links contained in
the email.


MAKING SURE THAT ATTACHMENTS ARE SAFE

Email is one of the prime movers for malicious viruses. These viruses are often
within attachments and can come from someone you may or may not know. If you
receive an unexpected email that contains attachments from ANZ, please contact
the Customer Service Centre before opening.







ABOUT US

 * Our company
 * Debt Investor Centre
 * Media Centre
 * Shareholder Centre
 * Environment, Social and Governance
 * Careers
 * Accessibility Statement


OUR OTHER SITES

 * Institutional banking
 * Private banking
 * Mobile lending
 * Residential brokers


SECURITY CENTRE

 * ANZ Cyber Secure
 * Protecting your account
 * How to identify fraud
 * Report fraud
 * Report a lost or stolen card


CONTACT

 * Contact us
 * Phone directory
 * Book a branch appointment
 * Complaints and feedback
 * Financial hardship assistance
 * Banking Code of Practice


CONNECT WITH US

 * Facebook
 * LinkedIn
 * Twitter
 * Youtube
 * Instagram


DOWNLOAD OUR NEW APP

 * For Android and iOS

Australia
 * Privacy
 * Website terms of use
 * Help

© Australia and New Zealand Banking Group Limited (ANZ) 2021 ABN 11 005 357 522.

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