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University of South Carolina Home
Search University of South Carolina University of South Carolina Navigation
Search sc.edu
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Search sc.edu Search
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DIVISION OF INFORMATION TECHNOLOGY

 * SC.edu
 * Division of Information Technology
 * End-User Services
 * Available Technology Resources
 * Information for Students

 * Division of IT
 * Academic Technologies
 * Data
 * Digital Accessibility
 * End-User Services
   * Available Technology Resources
     * Blackboard
     * Carolina Tech Zone
       
     * Information for Faculty
     * Information for Staff
     * Information for Students
     * Service Desk
     * Software
     * Wireless and Wired Networking
 * Governance
 * IT Managers
 * Network and Infrastructure
 * Research Computing
 * Security
 * About Us
 * Contact Us


INFORMATION FOR STUDENTS

New students have a lot to familiarize themselves with upon entering the
Gamecock family. The Division of IT wants to make the process as easy as
possible. The list below is a helpful guide for arriving on campus and your days
ahead.

If you have additional questions, contact the IT Service Desk at 803-777-1800. 
We are open 24 hours a day, 7 days a week. if you need in-person, hands-on IT
support, visit the Carolina Tech Zone, located beside the iHub Apple Store at
the bottom of the Byrnes Building (right across from the Horseshoe).


NETWORK USERNAME AND OTHER IDS

 * You are assigned a Network Username when you are admitted to the university.
   You will use your Network Username to log in to the wired and wireless
   networks, university email, and other university systems. Before using your
   Network Username, you will need to set a password in myaccount.sc.edu. For
   security purposes, the password expires every six months. You will receive an
   email from the Division of IT Service Desk when the password is close to
   expiring. No one at the university will ask for your password. Do not respond
   to any emails requesting your Network Username and password.
 * Your VIP ID is an eight-digit number that is assigned to you when you apply
   for admission to the university or for financial aid. It is used to log in to
   Self Service Carolina. Your VIP ID is included on your acceptance letter,
   given to you if you have applied for financial aid, and available in
   myaccount.sc.edu.
 * The USC ID is a unique combination of letters and numbers used by faculty and
   staff to securely manage your student information and records. You may be
   asked to provide your USC ID to verify your identity. The USC ID, which is
   not used to log in to any system, is printed on the back of your CarolinaCard
   and available in myaccount.sc.edu.
 * Visit to myaccount.sc.edu to select your preferred first name and your
   personal pronouns. Find more information here. 


EMAIL

 * You were provided a student email address when you were admitted to the
   university. All student email addresses will consist of your Network
   Username, followed by @email.sc.edu.
 * To access your email, visit portal.office.com from any browser. 
 * If you need to change your password, visit myaccount.sc.edu.
 * To install the Outlook app on your mobile device, see the instructions in our
   Knowledge Base by clicking here. 
 * Remember - the university will never as you for your password via email. If
   you receive a request to provide your password via email, forward the message
   to phishing@sc.edu immediately. Do not click any links in the message. 


IT SECURITY

 * Multifactor Authentication (MFA) is required to access systems on the
   university network that store Personal Identifiable Information (PII). You
   will need to take an extra step to confirm your identity when you log in to
   university systems such as my.sc.edu. The university uses Duo Security to
   provide MFA services. The easiest way to use MFA is to download the free Duo
   Security app on your smartphone.
 * Antivirus software is required for all computers connected to the
   university's wired or wireless network. 
 * Be careful of phishing scams. See more information on how to protect yourself
   here.
 * Helpful videos and tips on security and privacy are available on our Security
   website.


COMPUTER REQUIREMENTS AND SOFTWARE

 * A computer is highly recommended, but not required. 
 * The Division of Information Technology supports Macs, Windows, and Linux. If
   you bring it to campus, we can support it. However, some academic
   colleges/majors require specific computers. Please check with your advisor to
   make sure you have the correct device. 
 * Apple products can be purchased at the Gamecock iHub, located on the first
   floor of the Byrnes Building, right across from the Horseshoe. 
 * Microsoft Office 365 is available for free for as long as you are a student
   at the university. It includes the latest versions of Word, Excel,
   PowerPoint, Outlook, OneNote and more for both Mac and Windows. You
   can install Office 365 on up to five computers and five mobile devices. Also
   included is OneDrive, an online file service that provides you with 50GB of
   free cloud storage to store your documents and access them from any device,
   anywhere. More information and download instructions are available in the
   Knowledge Base.
 * All computers that connect to a university network must have current,
   up-to-date antivirus software. Antivirus software is included with Microsoft
   Windows; however, it is not included on Macs. If your computer does not have
   antivirus software, the Carolina Tech Zone can assist you. 


CONNECT TO UNIVERSITY NETWORKS

 * Wireless is available in all buildings and many outdoor areas.
 * Students should connect to the eduroam wireless network. 
 * You must enter @ds.sc.edu behind your Network Username in order to connect
   to eduroam. For example, if your Network Username is jdoe, you must enter
   jdoe@ds.sc.edu, not just jdoe to connect to eduroam. Detailed instructions
   are available:
   * Connect to Wi-Fi (eduroam) v3.0
   * Connect to WiFi - Android v3.0
   * Connect to WiFi on Apple iOS (iPhone/iPad) v3.0
   * Connect to WiFi - Windows 10 v2.0
   * Connect to WiFi- macOS / OS X v4.0
 * Gaming systems, streaming devices, and smart TVs can must be registered
   before connecting to WiFi. Detailed instructions on registering devices can
   be found in the IT Knowledge Base. If you have questions, please contact the
   IT Service Desk.


BLACKBOARD

 * Blackboard is our online course management system. Your instructors will tell
   you if and how they use Blackboard. You log in at blackboard.sc.edu with your
   Network Username and password. 


IT SUPPORT

 * The Knowledge Base allows you to complete IT tasks independently without
   having to contact the Service Desk. Included are step-by-step instructions to
   address many common IT requests such as password resets.
 * The Self-Service Portal allows you to easily request technology assistance,
   report an issue, request services, and access articles in the Knowledge Base.
 * The Service Desk provides technology support via telephone and chat.
   Telephone support is available Monday-Friday at 803-777-1800. Chat support is
   available Monday-Friday from 9:30 a.m. until 4:30 p.m. from the Self-Service
   Portal.
 * Follow the Division on social media to get up-to-date information on issues
   affecting technology on campus. We are available on Facebook and Twitter. 


LEAVE IT AT HOME

 * Wireless printers are not allowed on the campus network. If you have a
   wireless printer, the wireless feature must be turned off while the printer
   is on campus. You can connect to the printer via USB or Bluetooth.
 * Routers are not allowed on the campus network. If you need additional network
   connections, you can use a 10/100 ethernet switch.

 


DIVISION OF INFORMATION TECHNOLOGY

 * Contact
 * Social Media

--------------------------------------------------------------------------------

 * UofSC Facebook
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COLLEGES & SCHOOLS

 * Arts and Sciences
 * Business
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 * Engineering and Computing
 * The Graduate School
 * Hospitality, Retail and Sport Management

 * Information and Communications
 * Law
 * Medicine (Columbia)
 * Medicine (Greenville)
 * Music
 * Nursing

 * Pharmacy
 * Public Health
 * Social Work
 * South Carolina Honors College


OFFICES & DIVISIONS

 * Employment
 * Undergraduate Admissions
 * Financial Aid and Scholarships
 * Bursar (fee payment)
 * Veterans and Military Services
 * Disability Resources

 * Access and Opportunity
 * Human Resources
 * Law Enforcement and Safety
 * University Libraries
 * All Offices and Divisions


TOOLS

 * Carolina Alert
 * Campus Email
 * my.sc.edu
 * Blackboard
 * Campus Safety and Wellness
 * PeopleSoft Finance

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