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    * Our Programs
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    * CX
       * CX
       * CX 2.0
   
    * Design Thinking
    * Digital Marketing
    * Engineering Leadership
    * Generative AI
    * IT and Cybersecurity Leadership
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       * Strategic AI
       * Strategic AI and CX in Healthcare
       * Strategic AI and Sustainability
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CONTINUING EDUCATION CERTIFICATE PROGRAMS





WELCOME TO THE ASHLAND UNIVERSITY WORKFORCE DEVELOPMENT CERTIFICATE PROGRAMS


IN PARTNERSHIP WITH ZSCHOOL

Continue your education, advance your career, and make an impact! In today's
economy, learning new skills is not only encouraged, it's necessary to set
yourself apart. Ashland provides forward-thinking, professional training to meet
evolving corporate demands. Give yourself a competitive edge by enrolling in
innovative programs led by industry professionals. Gain real-world knowledge and
applicable strategies to drive results - today and in the future. 
The Ashland University Workforce Development programs offer industry driven,
non-credit courses to support you in your personal and professional growth.
Learn more about Ashland University Workforce Development!


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QUICK FACTS

FORMATS

Online: Enjoy self-paced learning, hands-on exercises and interactive
discussions with your peers.



LENGTH

Online: Each of the eight modules can be conveniently completed in about 2 - 3
hours.



INSTRUCTORS

There's no substitute for learning from the best. Whether online or in-person,
you benefit from top industry experts who are highly respected leaders in their
field.


CERTIFICATE

Boost your career potential, distinguish yourself from others, and earn the
recognition you deserve with your certificate from Ashland.


CERTIFICATE PROGRAMS

BIG DATA

Gain a well-rounded understanding of big data principles, tools, and techniques
for practical application in data-driven scenarios. Expand your big data
literacy and learn strategies to implement immediately.

Learn More



CUSTOMER EXPERIENCE

Now you can learn the art of Customer Experience to drive loyalty and increase
revenue. Gain practical templates and discover best practices as you build your
portfolio and strategic plan.


Learn More



CUSTOMER EXPERIENCE 2.0

Enhancing your customer experience (CX) skills is key to driving change and
excellence. This expert-designed program covers advanced CX concepts like
journey mapping, personalization, feedback analysis, and technology.

Learn More


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DESIGN THINKING

Learn to how to leverage human insight at every stage of the development
cycle. Gain new perspectives on innovative thinking and sustainable products
that benefit your key stakeholders. 

Learn More


DIGITAL MARKETING

Develop and implement the skills needed to take on modern marketing challenges
and stay ahead of the game. Focus on essential strategies to optimize campaigns
and increase customer acquisition and retention.

Learn More



ENGINEERING LEADERSHIP

Build a foundation for leadership and successfully interact across various
engineering environments. Gain strategies and best practices to integrate
innovative methodology throughout your organization.

Learn More


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GENERATIVE AI FOR VALUE CREATION

Designed to empower leaders with skills to harness generative AI for success,
this program goes beyond traditional AI applications. Focus on creating and
implementing innovative solutions.

Learn More



IT & CYBERSECURITY LEADERSHIP

Understand the reality of cybersecurity in business and the risks of an
unprotected infrastructure. Prepare your company for cybercrime and develop a
strategy for a cyber-safe culture. 

Learn More



STRATEGIC ARTIFICIAL INTELLIGENCE

Gain a deeper understanding of the benefits and challenges associated with AI
and the skills to develop and execute a strategic AI plan. Use the power of AI
to drive growth, increase efficiency, and create new opportunities at your
company.


Learn More


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STRATEGIC AI & CX IN HEALTHCARE

Explore AI integration in healthcare to improve patient outcomes and streamline
operations. Engage with expert-led sessions and practical projects. 

Learn More



STRATEGIC AI & SUSTAINABILITY

Explore how AI and innovative technologies address environmental challenges and
drive business success. Understand sustainability principles and implement
practical solutions.

Learn More



STRATEGIC AI FOR SALES

Gain a deeper understanding of AI and sales to elevate engagement and
efficiency. Enhance your skills with AI strategies for customer connections and
responsible AI application.

Learn More


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TRANSFORMATIVE LEADERSHIP

Gain the tools you need to accelerate your personal and professional growth.
Become a more effective leader, mentor and coach to impact true change within
your organization.

Learn More



WOMEN IN LEADERSHIP

Develop your personal and organizational growth strategy while you amplify your
leadership skills, engage your team, innovate, and positively impact your
company's bottom line.

Learn More




WHAT OTHERS ARE SAYING ABOUT THE PROGRAMS...

In these videos, you'll hear from your peers who have experienced the programs.
Learn their personal key takeaways and how they plan to use their newfound
skills to drive change at their organization. We hope this inside look
encourages you to join our programs!

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CONTACT US

Elissa Cham – Program Manager for the Workforce Development Certificate Programs
Email: edutton3@ashland.edu
Phone: 419.324.8002 ext. 800



These are new programs under the direction of Stephanie D. Meeks, Director of
the Office for Workforce Development in the division of eAshland
Stephanie D. Meeks: smeeks2@ashland.edu

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Ashland University
401 College Avenue
Ashland, OH 44805
Phone: 419.289.4142
ashland.edu/workforce-development


In Partnership with Zschool




 * Big Data
 * CX
    * CX 2.0

 * Design Thinking
 * Digital Marketing
 * Engineering Leadership
 * Generative AI
 * IT and Cybersecurity Leadership
 * Strategic AI
    * Strategic AI and CX in Healthcare
    * Strategic AI and Sustainability
    * AI for Sales

 * Transformative Leadership
 * Women in Leadership

 * Advisor Experience
 * FAQ