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<form class="hkb-site-search" method="get" action="https://support.nhs.net/">
  <label class="hkb-screen-reader-text" for="hkb-search">Search For</label>
  <input id="hkb-search" class="hkb-site-search__field" type="text" value="" placeholder="Search the NHSmail knowledge base..." name="s" autocomplete="off">
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  <input type="hidden" name="ht-kb-search" value="1">
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  <button class="hkb-site-search__button" type="submit"><span>Search</span></button>
</form>

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 1. Home
 2. Joining NHSmail

Search For Search


JOINING NHSMAIL


 * REGISTERING FOR AN NHSMAIL ACCOUNT
   
   Guidance for individual members of staff working in a trust or other
   organisation that already uses NHSmail and wishing to register for a new
   account.


 * HOW NHS ORGANISATIONS CAN JOIN NHSMAIL
   
   Adopt NHSmail for your organisation. Accenture and NHS England have worked
   together to produce the tools and materials to support organisations
   on-boarding to NHSmail. You can reference all of this documentation in this
   article.


 * REGISTERING AN INDEPENDENT ORGANISATION PROVIDING OR SUPPORTING NATIONAL
   PUBLICLY FUNDED HEALTH AND SOCIAL CARE (ENGLAND)
   
   Independent organisations in England providing NHS health and social care
   nationally will be eligible to apply via this process.


 * NATIONAL ADMINISTRATION SERVICE (NAS)
   
   National Administration Service (NAS) – NHSmail Support provides centrally
   managed support for organisations using NHSmail, who do not have the required
   IT capabilities or infrastructure to perform it themselves at a local level.
   Please use the below links for your relevant sector to find NHSmail joining
   instructions.
   
   Optometry
   
   Social Care
   
   Pharmacy
   
   Dispensing Appliance Contractors (DACs)
   
   Dentistry practices and sites
   
   The service also includes GP Locums and Independent Midwives to support the
   onboarding, maintaining and administration of NHSmail accounts in England.
   
   Please note if you are an existing NAS user please visit the existing user
   guidance and NAS FAQs.


 * ON-BOARDING GUIDANCE
   
   Document information and downloads Last Reviewed Date 13/06/2022


 * NHSMAIL FASTTRACK FILE SHARE MIGRATIONS | REQUIREMENTS
   
   The FastTrack File Share migration is a time limited service running until
   June 2023. This service is offered on a first come first served basis in
   conjunction with Microsoft.

Need Support?
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ANNOUNCEMENTS

 * Microsoft 365 Alert – Service Degradation – Exchange Online – Some users may
   be unable to see messages with attachments when searching in Exchange Online
   – NEW 07/06/2023
 * INC36247960 – Legitimate Mail Being Directed to Junk Folder – RESOLVED
   06/06/2023
 * Microsoft 365 Alert – Service Degradation – Microsoft Teams – Some users may
   be unable to make Public Switched Telephone Network (PSTN) calls using the
   Microsoft Teams Android mobile – ONGOING 06/06/2023


POPULAR ARTICLES

 * Reset your password
 * Registering for an NHSmail account
 * Start Chats and Calls
 * Acceptable Use Policy
 * Finding a Local Administrator


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