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https://www.resmed.com/en-us/contact-us/
Submission: On July 30 via manual from US — Scanned from DE
Submission: On July 30 via manual from US — Scanned from DE
Form analysis
1 forms found in the DOMjavascript:
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<p data-v-771b08b6="" class="-body-small mt-3 mb-5">Fields marked with an asterisk (*) are required.</p>
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<div data-v-771b08b6="" class="group"><label for="last_name">Last name*</label> <input id="last_name" type="text" aria-required="true" aria-describedby="lastnameErr" aria-invalid="false" class="validation"> </div>
<div data-v-771b08b6="" class="group"><label data-v-771b08b6="" for="email">Email*</label> <input data-v-771b08b6="" id="email" type="text" aria-required="true" class="validation"> </div>
<div data-v-771b08b6="" class="group"><label data-v-771b08b6="" for="Phone">Phone*</label> <input data-v-771b08b6="" type="text" aria-required="true" name="phone" id="Phone" class="validation"> </div>
<div data-v-771b08b6="" class="group"><label data-v-771b08b6="" for="Country">Country*</label> <select data-v-771b08b6="" id="Country" aria-required="true" class="validation selectOptGroup">
<option data-v-771b08b6="" selected="selected" disabled="disabled" value="">Choose one</option>
<option data-v-771b08b6="" value="United States">United States</option>
<option data-v-771b08b6="" value="Canada">Canada</option>
</select> </div>
<div data-v-771b08b6="" class="group"><label data-v-771b08b6="" for="SupportTopic">Help us get to know you:*</label> <select data-v-771b08b6="" id="SupportTopic" aria-required="true" class="validation selectOptGroup">
<option data-v-771b08b6="" selected="selected" disabled="disabled" value="">Choose One</option>
<option data-v-771b08b6="" data-nextstep="[1]" value="I work at a Home Medical Equipment provider (HME or DME)">I work at a home medical equipment provider (HME or DME)</option>
<option data-v-771b08b6="" data-nextstep="[2]" value="I work at a sleep lab">I work at a sleep lab</option>
<option data-v-771b08b6="" data-nextstep="[3]" value="I use a ResMed product">I use a ResMed product</option>
<option data-v-771b08b6="" data-nextstep="[3]" value="I'm researching ResMed products for my own use">I'm researching ResMed products for my own use</option>
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<div data-v-771b08b6="" class="group"><label data-v-771b08b6="" for="SupportHome">Which topic can we help you with?*</label> <select data-v-771b08b6="" id="SupportHome" aria-required="true" class="validation selectOptGroup">
<option data-v-771b08b6="" selected="selected" disabled="disabled" value="">Choose one</option>
<option data-v-771b08b6="" value="Ordering / Order Status">Ordering and order status</option>
<option data-v-771b08b6="" value="RMA/Returns">RMA/returns</option>
<option data-v-771b08b6="" value="Billing">Billing</option>
<option data-v-771b08b6="" value="Product Support">Product support</option>
<option data-v-771b08b6="" value="Software Support">Software support</option>
<option data-v-771b08b6="" value="AirView Support">AirView support</option>
<option data-v-771b08b6="" value="U-Sleep Support">U-Sleep support</option>
<option data-v-771b08b6="" value="Other Support">Other support</option>
</select> </div>
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<div data-v-771b08b6="" style="display: none;">
<div data-v-771b08b6="" class="group"><label data-v-771b08b6="" for="SupportSleepLab">Which topic can we help you with?*</label> <select data-v-771b08b6="" id="SupportSleepLab" aria-required="true" class="validation selectOptGroup">
<option data-v-771b08b6="" selected="selected" disabled="disabled" value="">Choose one</option>
<option data-v-771b08b6="" data-nextstep="[2]" value="Ordering and Order Status">Ordering and order status</option>
<option data-v-771b08b6="" data-nextstep="[2]" value="Returns">Returns</option>
<option data-v-771b08b6="" data-nextstep="[2]" value="Billing">Billing</option>
<option data-v-771b08b6="" data-nextstep="[2]" value="Product Support">Product support</option>
<option data-v-771b08b6="" data-nextstep="[2]" value="Software Support">Software support</option>
<option data-v-771b08b6="" data-nextstep="[2]" value="Other RSVP Support">Other RSVP support</option>
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<div data-v-771b08b6="" style="display: none;">
<div data-v-771b08b6="" class="group"><label data-v-771b08b6="" for="ProductSegment">Which product category can we help with?</label> <select data-v-771b08b6="" id="ProductSegment" class="validation selectOptGroup">
<option data-v-771b08b6="" selected="selected" disabled="disabled" value="">Choose one</option>
<option data-v-771b08b6="" data-nextstep="[3,4]" value="Sleep apnea, CPAP, or myAir">Sleep apnea, CPAP, or myAir</option>
<option data-v-771b08b6="" data-nextstep="[3,6]" value="Portable Oxygen">Portable Oxygen</option>
<option data-v-771b08b6="" data-nextstep="[3,6]" value="Ventilators">Ventilators</option>
<option data-v-771b08b6="" data-nextstep="[3,6]" value="Other Support">Other support</option>
</select> </div>
</div>
<div data-v-771b08b6="" style="display: none;">
<div data-v-771b08b6="" class="group"><label data-v-771b08b6="" for="ProductRequest">What’s your request about?</label> <select data-v-771b08b6="" id="ProductRequest" class="validation selectOptGroup">
<option data-v-771b08b6="" selected="selected" disabled="disabled" value="">Choose one</option>
<option data-v-771b08b6="" data-nextstep="[3,4,5]" value="myAir Login and Support">myAir login and support</option>
<option data-v-771b08b6="" data-nextstep="[3,4,6]" value="Adjusting to CPAP therapy">Adjusting to CPAP therapy</option>
<option data-v-771b08b6="" data-nextstep="[3,4,6]" value="Mask discomfort and troubleshooting">Mask discomfort and troubleshooting</option>
<option data-v-771b08b6="" data-nextstep="[3,4,6]" value="Adjusting CPAP machine settings">Adjusting CPAP machine settings</option>
<option data-v-771b08b6="" data-nextstep="[3,4,6]" value="Cleaning and Maintenance">Cleaning and maintenance</option>
<option data-v-771b08b6="" data-nextstep="[3,4,6]" value="Where to buy ResMed products">Where to buy ResMed products</option>
<option data-v-771b08b6="" data-nextstep="[3,4,6]" value="Who is my CPAP equipment store">Who is my CPAP equipment store</option>
<option data-v-771b08b6="" data-nextstep="[3,4,6]" value="AirMini">AirMini app support</option>
<option data-v-771b08b6="" data-nextstep="[3,4,6,7]" value="Mask with magnets inquiry">Mask with magnets inquiry</option>
<option data-v-771b08b6="" data-nextstep="[3,4,6]" value="Other">Other</option>
</select> </div>
</div>
<div data-v-771b08b6="" style="display: none;">
<div data-v-771b08b6="" class="group"><label data-v-771b08b6="" for="MyAirTopic">What myAir topic can we help you with?</label> <select data-v-771b08b6="" id="MyAirTopic" class="validation selectOptGroup">
<option data-v-771b08b6="" selected="selected" disabled="disabled" value="">Choose one</option>
<option data-v-771b08b6="" data-nextstep="[3,4,5,6]" value="Login or account issues">Login or account issues</option>
<option data-v-771b08b6="" data-nextstep="[3,4,5,6]" value="myAir Data">myAir data</option>
<option data-v-771b08b6="" data-nextstep="[3,4,5,6]" value="myAir Basics">myAir basics</option>
<option data-v-771b08b6="" data-nextstep="[3,4,5,6]" value="Library">Library</option>
<option data-v-771b08b6="" data-nextstep="[3,4,5,6]" value="Data Security">Data security</option>
<option data-v-771b08b6="" data-nextstep="[3,4,5,6]" value="Other">Other</option>
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<div data-v-771b08b6="" class="group" style="display: none;"><label data-v-771b08b6="" for="magnetsInquiry">What’s your inquiry about?</label> <select data-v-771b08b6="" id="magnetsInquiry" class="selectOptGroup">
<option data-v-771b08b6="" data-nextstep="[]" value="I want to learn how this could affect me">I want to learn how this could affect me</option>
<option data-v-771b08b6="" data-nextstep="[]" value="Adverse reactions or quality problems">Adverse reactions or quality problems</option>
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<div data-v-771b08b6="" style="display: none;">
<div data-v-771b08b6="" class="group"><label data-v-771b08b6="" for="AccountName">Account name*</label> <input data-v-771b08b6="" type="text" aria-required="true" name="account_name" id="AccountName" class="validation"> </div>
<div data-v-771b08b6="" class="group"><label data-v-771b08b6="" for="AccountNumber">Account number</label> <input data-v-771b08b6="" type="text" id="AccountNumber" class="validation"></div>
<div data-v-771b08b6="" class="group"><label data-v-771b08b6="" for="Address">Street address*</label> <input data-v-771b08b6="" type="text" aria-required="true" name="address" id="Address" class="validation"> </div>
<div data-v-771b08b6="" class="group"><label data-v-771b08b6="" for="City">City*</label> <input data-v-771b08b6="" type="text" aria-required="true" name="city" id="City" class="validation"> </div>
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<div data-v-771b08b6="" class="group"><label data-v-771b08b6="" for="Zip">Zip*</label> <input data-v-771b08b6="" type="text" aria-required="true" name="zip" id="Zip" class="validation"> </div>
</div>
<div data-v-771b08b6="" class="group" style="display: none;"><label data-v-771b08b6="" for="Description">Briefly describe your inquiry:</label> <textarea data-v-771b08b6="" name="description" id="Description"></textarea> </div>
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Text Content
Skip to Main Content * About ResMed * Careers * myAir * Magnet Update * United States * Use tab and shift+tab to navigate this menu. Escape closes the menu. Enter and space both go to the link in the menu item. * Sleep Apnea * Ventilation * I’m a Healthcare Professional Search CONTACT US Our team is here to help answer your questions. Fill out the form and we'll be in touch. Chat with Dawn, our Digital Assistant AI PoweredAccess ResMed product and services support 24/7 with our AI-powered digital assistant, Dawn Chat now FREQUENTLY ASKED QUESTIONS Check out these quick links with helpful information on the most common questions and inquires we receive. LIMITED WARRANTY - UPDATED How the use of an ozone device impacts ResMed equipment. Learn more MYAIR ACCOUNT SETUP AND ACCESS Troubleshooting tips on myAir registration and login issues. Learn more MYAIR THERAPY DATA Get tips on how-to access and manage your therapy data in myAir. Learn more MAGNET UPDATE For information and FAQs on the safe use of ResMed masks with magnetic clips, visit our dedicated webpage. Learn more WHERE TO BUY CPAP EQUIPMENT Locate CPAP retailers near you or view online options. Learn more USER GUIDES AND PRODUCT MANUALS Visit our CPAP product manuals resource center to view our product guides. Learn more HOW CAN WE HELP YOU? Fields marked with an asterisk (*) are required. First name* Last name* Email* Phone* Country* Choose one United States Canada Help us get to know you:* Choose One I work at a home medical equipment provider (HME or DME) I work at a sleep lab I use a ResMed product I'm researching ResMed products for my own use I'm a family member/caregiver of someone using ResMed products Other business professional Which topic can we help you with?* Choose one Ordering and order status RMA/returns Billing Product support Software support AirView support U-Sleep support Other support Which topic can we help you with?* Choose one Ordering and order status Returns Billing Product support Software support Other RSVP support Which product category can we help with? Choose one Sleep apnea, CPAP, or myAir Portable Oxygen Ventilators Other support What’s your request about? Choose one myAir login and support Adjusting to CPAP therapy Mask discomfort and troubleshooting Adjusting CPAP machine settings Cleaning and maintenance Where to buy ResMed products Who is my CPAP equipment store AirMini app support Mask with magnets inquiry Other What myAir topic can we help you with? Choose one Login or account issues myAir data myAir basics Library Data security Other What’s your inquiry about? I want to learn how this could affect me Adverse reactions or quality problems Account name* Account number Street address* City* State* Zip* Briefly describe your inquiry: Submit REACH US BY PHONE: 1 (800) 424-0737 Consumer support: Monday–Friday 6am–3pm PT Healthcare professional support: Monday–Friday 5:30am–5pm PT A friendly reminder, this contact info is for people in the United States and Canada only. Don't live there? Find your country NOTE TO CONSUMERS ResMed is an equipment manufacturer and does not sell directly to those who use our equipment. We are legally prohibited from answering therapy, insurance or pricing-related questions. The home medical store that provided your ResMed device(s) will be able to help with specific therapy questions. If you don't know who that is, fill out the contact form above and we can help locate your store. WE VALUE DIGITAL INCLUSION ResMed values digital inclusion, as guided by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. ResMed recognizes that website accessibility guidelines, as well as assistive technology, are evolving and we continue to monitor new developments and make appropriate changes to improve digital inclusion. People with visual impairments–or questions about our accessibility resources–may contact ResMed Customer Service by calling 1 (844) 371-8187 during business hours: Monday–Friday 6am – 3pm Pacific Time. If you're using a screen reader and have problems using this website, please call 1 (844) 371-8187. CORONAVIRUS: STAY INFORMED ResMed is closely monitoring and responding to the COVID-19 pandemic; the health and safety of our people, customers, business partners; and those who use our products and solutions worldwide is our top priority. Read more here. ResMed’s Response HELPFUL LINKS FOR CONSUMERS AND PATIENTS WHERE TO BUY Find a home medical supply store or CPAP retailer near you. You can also view a list of online retailers and shop from home. Buy CPAP equipment TRACK YOUR SLEEP WITH MYAIR If you're using an Air10 machine, receive nightly sleep details and personalized sleep tips. Explore LOOKING FOR YOUR PRODUCT MANUAL? You'll find all product manuals in one gallery. Easy to download, email or share. Explore HELPFUL LINKS FOR HEALTHCARE PROFESSIONALS, HMES AND SLEEP LABS HAVE A SALES INQUIRY? If you are interested in becoming a ResMed distributor, fill out our New Customers Contact Form to connect with our sales team. View now VISIT THE RESMED ONLINE STORE Save time and resources with quick order entry, online bill pay, real-time packing slips and more. Visit store HME AND SLEEP LAB RESOURCES Explore training resources, reimbursement updates and more. Explore CORPORATE * About Us * Careers * Contact Us * Corporate Partnerships * Covid-19 * Diversity & Inclusion * Environmental Policy * Ethics and Compliance * Executive Team * Anti-Obesity Medications & Obstructive Sleep Apnea * Information regarding Philips' recall * Investors * Newsroom * Suppliers SLEEP APNEA * Free online sleep assessment * What causes snoring? * What is sleep apnea? * Sleep apnea treatment overview * How to start CPAP therapy: Complete guide * CPAP equipment, the complete system * CPAP masks * CPAP machines * CPAP product manuals * CPAP supplies & replacement parts * Where to buy CPAP supplies * Sleep apnea full products list * myAir app * Register your CPAP equipment * Sleep blog * Participate in research * 24/7 Digital Assistant * VENTILATION * What happens during normal breathing? * What are respiratory diseases and conditions? * What is COPD? * Treating COPD with mechanical ventilation * Astral * Stellar * I’M A HEALTHCARE PROFESSIONAL * Digital health * Air11 devices * AirFit and AirTouch masks * myAir * AirView * COPD solutions * Product manual library * ResMed MaskSelector * Business resources * Diagnostics * SaaS solutions * Offices and distributors * ResMed Online Store * ResMed Sleep and Ventilation Program (RSVP) * ResMed Healthcare Professional Customer Privacy Notice * -------------------------------------------------------------------------------- * Legal & IP * Privacy * Consumer Health Data * SMS T&C's * Terms of Use * Cookies Settings * * * * © 2024 ResMed All rights reserved. ABOUT COOKIES We use cookies to provide you with the best possible experience on our website, personalize content and ads, and to analyse our traffic. To learn more about cookies, please view our Cookie policy Reject All Accept All Cookies Cookies Settings PRIVACY PREFERENCE CENTER Thanks for your interest in ResMed's medical solutions and services by visiting our website. Cookies are used to help the website function, to improve your browser experience, to integrate with social media and to show relevant advertisements tailored to your interests. Click 'Allow all' to accept our cookies and go directly to the site or click 'Save settings' once you've changed your cookie preferences. More information Allow All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. SOCIAL MEDIA COOKIES Social Media Cookies Buttons and widgets provided by social network services and other third parties commonly set cookies which enable visitors to post links to, ‘Like’ or comment on a site through their social networks. 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They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation. Back Button COOKIE LIST Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label Confirm My Choices