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URL: https://www.resmed.com/en-us/contact-us/
Submission: On July 30 via manual from US — Scanned from DE

Form analysis 1 forms found in the DOM

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Text Content

Skip to Main Content
 * About ResMed
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 * myAir
 * Magnet Update

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 * Sleep Apnea
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CONTACT US

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in touch.

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FREQUENTLY ASKED QUESTIONS

Check out these quick links with helpful information on the most common
questions and inquires we receive.

LIMITED WARRANTY - UPDATED

How the use of an ozone device impacts ResMed equipment.

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MYAIR ACCOUNT SETUP AND ACCESS

Troubleshooting tips on myAir registration and login issues.

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MYAIR THERAPY DATA

Get tips on how-to access and manage your therapy data in myAir.

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MAGNET UPDATE

For information and FAQs on the safe use of ResMed masks with magnetic clips,
visit our dedicated webpage.

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WHERE TO BUY CPAP EQUIPMENT

Locate CPAP retailers near you or view online options.

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USER GUIDES AND PRODUCT MANUALS

Visit our CPAP product manuals resource center to view our product guides.

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HOW CAN WE HELP YOU?



Fields marked with an asterisk (*) are required.

First name*
Last name*
Email*
Phone*
Country* Choose one United States Canada
Help us get to know you:* Choose One I work at a home medical equipment provider
(HME or DME) I work at a sleep lab I use a ResMed product I'm researching ResMed
products for my own use I'm a family member/caregiver of someone using ResMed
products Other business professional

Which topic can we help you with?* Choose one Ordering and order status
RMA/returns Billing Product support Software support AirView support U-Sleep
support Other support
Which topic can we help you with?* Choose one Ordering and order status Returns
Billing Product support Software support Other RSVP support
Which product category can we help with? Choose one Sleep apnea, CPAP, or myAir
Portable Oxygen Ventilators Other support
What’s your request about? Choose one myAir login and support Adjusting to CPAP
therapy Mask discomfort and troubleshooting Adjusting CPAP machine settings
Cleaning and maintenance Where to buy ResMed products Who is my CPAP equipment
store AirMini app support Mask with magnets inquiry Other
What myAir topic can we help you with? Choose one Login or account issues myAir
data myAir basics Library Data security Other
What’s your inquiry about? I want to learn how this could affect me Adverse
reactions or quality problems
Account name*
Account number
Street address*
City*
State*
Zip*
Briefly describe your inquiry:

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REACH US BY PHONE:
1 (800) 424-0737

Consumer support: Monday–Friday 6am–3pm PT
Healthcare professional support: Monday–Friday 5:30am–5pm PT

A friendly reminder, this contact info is for people in the United States and
Canada only. Don't live there?

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NOTE TO CONSUMERS

ResMed is an equipment manufacturer and does not sell directly to those who use
our equipment. We are legally prohibited from answering therapy, insurance or
pricing-related questions.

The home medical store that provided your ResMed device(s) will be able to help
with specific therapy questions. If you don't know who that is, fill out the
contact form above and we can help locate your store.


WE VALUE DIGITAL INCLUSION

ResMed values digital inclusion, as guided by the Web Content Accessibility
Guidelines (WCAG) 2.1, Level AA. ResMed recognizes that website accessibility
guidelines, as well as assistive technology, are evolving and we continue to
monitor new developments and make appropriate changes to improve digital
inclusion.

People with visual impairments–or questions about our accessibility
resources–may contact ResMed Customer Service by calling 1 (844) 371-8187 during
business hours: Monday–Friday 6am – 3pm Pacific Time.

If you're using a screen reader and have problems using this website, please
call 1 (844) 371-8187.




CORONAVIRUS: STAY INFORMED

ResMed is closely monitoring and responding to the COVID-19 pandemic; the health
and safety of our people, customers, business partners; and those who use our
products and solutions worldwide is our top priority. Read more here.

ResMed’s Response


HELPFUL LINKS FOR CONSUMERS AND PATIENTS

WHERE TO BUY

Find a home medical supply store or CPAP retailer near you. You can also view a
list of online retailers and shop from home.

Buy CPAP equipment

TRACK YOUR SLEEP WITH MYAIR

If you're using an Air10 machine, receive nightly sleep details and personalized
sleep tips.

Explore

LOOKING FOR YOUR PRODUCT MANUAL?

You'll find all product manuals in one gallery. Easy to download, email or
share.

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HELPFUL LINKS FOR HEALTHCARE PROFESSIONALS, HMES AND SLEEP LABS

HAVE A SALES INQUIRY?

If you are interested in becoming a ResMed distributor, fill out our New
Customers Contact Form to connect with our sales team.

View now

VISIT THE RESMED ONLINE STORE

Save time and resources with quick order entry, online bill pay, real-time
packing slips and more.

Visit store

HME AND SLEEP LAB RESOURCES

Explore training resources, reimbursement updates and more.

Explore


CORPORATE

 * About Us
 * Careers
 * Contact Us
 * Corporate Partnerships
 * Covid-19
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 * Executive Team
 * Anti-Obesity Medications & Obstructive Sleep Apnea
 * Information regarding Philips' recall
 * Investors
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SLEEP APNEA

 * Free online sleep assessment
 * What causes snoring?
 * What is sleep apnea?
 * Sleep apnea treatment overview
 * How to start CPAP therapy: Complete guide
 * CPAP equipment, the complete system
 * CPAP masks
 * CPAP machines
 * CPAP product manuals
 * CPAP supplies & replacement parts
 * Where to buy CPAP supplies
 * Sleep apnea full products list
 * myAir app
 * Register your CPAP equipment
 * Sleep blog
 * Participate in research
 * 24/7 Digital Assistant
 * 


VENTILATION

 * What happens during normal breathing?
 * What are respiratory diseases and conditions?
 * What is COPD?
 * Treating COPD with mechanical ventilation
 * Astral
 * Stellar
 * 


I’M A HEALTHCARE PROFESSIONAL

 * Digital health
 * Air11 devices
 * AirFit and AirTouch masks
 * myAir
 * AirView
 * COPD solutions
 * Product manual library
 * ResMed MaskSelector
 * Business resources
 * Diagnostics
 * SaaS solutions
 * Offices and distributors
 * ResMed Online Store
 * ResMed Sleep and Ventilation Program (RSVP)
 * ResMed Healthcare Professional Customer Privacy Notice
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