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1. Home
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3. Privacy Policy
PRIVACY NOTICE
At Franklin Templeton, we care about your privacy and value the trust you place
in us when you share your personal information.
Accordingly, we want to let you know how we deal with the personal information
you give us or is given to us by a third party. The way we may use an individual
investor's personal information is discussed in our Investor Privacy Notice, and
information about privacy on the web and in our Franklin Templeton U.S. mobile
app is addressed in Web and App-related Privacy Issues.
WEB AND APP-RELATED PRIVACY ISSUES
Information we collect about users of our website and social media sites
We collect personal information about users through our website, mobile app, and
Franklin Templeton webpages on social media sites such as Twitter and LinkedIn,
which may include the following:
* Information users provide when they enter information on our website, such as
when submitting a “Contact Us” message (such as name and email address);
* Information users provide when they subscribe to email newsletters, press
releases or other periodicals through our website (such as name, email
address, and investor type);
* Information users provide when they respond to a survey or marketing
communication, such as their opinions about our services and information
about themselves (such as age range, services used, how they know us, their
opinions of our services);
* Information users provide when they register for an online account through
our website or app (such as name, email address, user ID, and password). The
decision to provide this information is optional, however, users who decide
not to provide such information may not be able to access certain content or
features available on or through our website or app;
* Information users provide when requesting literature such as applications or
prospectuses (such as name, address, phone number, and email address);
* Information users provide when posting content on social media sites;
* Information users provide in their social media bio;
* Information captured in our web logs such as device information (e.g. device
brand and model, screen dimensions), unique identification numbers (e.g. IP
address and device ID), and browser information (e.g. URL, browser type,
pages visited, date/time of access);
* Information captured by cookies (refer to Cookies and similar technologies);
Our websites and online services are for individuals who are at least 18 years
of age, and our website does not look for web browser “do not track” signals.
How we use website, app and social media users’ information
We may use the personal information we collect from our website users, app users
and individuals accessing Franklin Templeton web pages on social media sites for
some or all of the following purposes:
* providing products and services that website or app users have requested;
* personalizing their experience of our website or app;
* monitoring social media content to manage relations with our customers,
respond to inquiries, and promote our business and brand;
* administering the website and app, investigating any complaints and providing
customer service;
* providing website and app users and individuals accessing our web pages on
social media sites with information and offers on products or services that
may be of interest to them; and
* performing statistical and trend analysis to improve the user experience and
performance of our website and app.
Please refer to Cookies, tags, and similar technologies regarding information we
collect through cookies and other tracking technologies.
Recipients of website, app and social media user data
We may disclose personal information of website, app and social media users as
follows:
* to our affiliated Franklin Templeton companies and entities
* to companies who perform services on our behalf or assist us with provision
of services
* to external auditors, legal advisors, or other professional advisors
* in the event of a merger or acquisition
* To protect our rights or the rights of others, or if we are obligated to do
so to comply with any legal or regulatory obligations
External Links
Our website and app may contain links to online websites or content operated and
maintained by third parties, over which we have no control. Please consult the
privacy policies of those third-party sites to become familiar with their
privacy practices and to learn about any choices that these companies may offer
you with respect to your personal information.
Cookies and similar technologies
Some of our web pages may use cookies (small text files that identify your
device to our network) and/or web beacons, clear GIFs, tags or pixels
(electronic image files that track navigation through our sites) placed by
Franklin Templeton or third-party advertisers. Cookies and similar technologies
are widely used to make websites work efficiently and to collect information
about your online preferences.
Tracking in the Franklin Templeton U.S. App
Cookies are not used within mobile apps. Instead, we use unique identifiers
associated with your device, such as the device ID and other data such as your
geolocation or your network location. This data is used in the same way as
cookies, e.g. to analyze usage and to improve our services.
For simplicity, we refer to all these technologies as “cookies.”
How do we use cookies?
We may use website cookies to customize content and advertising, provide social
media features, count users who have visited our pages, see how visitors
navigate our website and to improve the services we offer you.
We may also engage third party tracking and advertising providers to act on our
behalf to track and analyze your usage of our website through the use of
cookies. These third parties collect and share with us usage information about
visits to our website and, sometimes by correlating this information with other
information (e.g. your IP address), help us track page usage, target our
recommendations and advertising, and measure and research the effectiveness of
our recommendations and advertisements.
Tracking in the app is limited to information about usage of the app, device
information (such as operating system, device model, etc.), in-app purchases,
and anonymous geographic information.
Enabling and Disabling Cookies on Our Website
You can learn more about each type of cookie we use on our website and choose
which cookie categories you wish to allow by visiting the website Cookie
Preference Center.
Change Your Cookie Settings
CALIFORNIA RESIDENTS
The California Consumer Privacy Act (CCPA) provides some California residents
with rights concerning their personal information, also known as the “right to
know” and the “right to delete.” Although these rights do not necessarily apply
to Franklin Templeton investors who are covered under applicable Federal privacy
law or exceptions within CCPA, other California residents may be covered.
Right to Know
You may have the right to know what data we have collected about you over the
past 12 months, the purpose for collecting your personal information, and the
categories of third parties with whom we have shared your personal information.
Right to Delete
You may have the right to request that we delete the personal information we
have collected about you, although we are not obligated to do so if we need to
retain the information to comply with a legal requirement or under exceptions
identified in CCPA.
You have the right not to be discriminated against for exercising privacy rights
under the CCPA.
To exercise your privacy rights under California law, use one of the methods
noted below. Please understand that we may need to verify your identity, or the
identity of your authorized agent, before we can fulfill your request.
* Complete the California Privacy Rights Request Form and email or mail it to
the address noted in the form.
* Call 1-800-632-2301 to speak to a service associate and request to exercise
your California privacy rights.
INVESTOR PRIVACY NOTICE
Your Privacy Is Our Priority
Franklin Templeton* is committed to safeguarding your personal information. This
notice is designed to provide you with a summary of the non-public personal
information Franklin Templeton may collect and maintain about current or former
individual investors; our policy regarding the use of that information; and the
measures we take to safeguard the information. We do not sell individual
investors’ non-public personal information to anyone and only share it as
described in this notice.
Information We Collect
When you invest with us, you provide us with your non-public personal
information. We collect and use this information to service your accounts and
respond to your requests. The non-public personal information we may collect
falls into the following categories:
* Information we receive from you or your financial intermediary on
applications or other forms, whether we receive the form in writing or
electronically. For example, this information may include your name, address,
tax identification number, birth date, investment selection, beneficiary
information, and your personal bank account information and/or email address
if you have provided that information.
* Information about your transactions and account history with us, or with
other companies that are part of Franklin Templeton, including transactions
you request on our website or in our app. This category also includes your
communications to us concerning your investments.
* Information we receive from third parties (for example, to update your
address if you move, obtain or verify your email address or obtain additional
information to verify your identity).
* Information collected from you online, such as your IP address or device ID
and data gathered from your browsing activity and location. (For example, we
may use cookies to collect device and browser information so our website
recognizes your online preferences and device information.) Our website
contains more information about cookies and similar technologies and ways you
may limit them.
* Other general information that we may obtain about you such as demographic
information.
Disclosure Policy
To better service your accounts and process transactions or services you
requested, we may share non-public personal information with other Franklin
Templeton companies. From time to time we may also send you information about
products/services offered by other Franklin Templeton companies although we will
not share your non-public personal information with these companies without
first offering you the opportunity to prevent that sharing.
We will only share non-public personal information with outside parties in the
limited circumstances permitted by law. For example, this includes situations
where we need to share information with companies who work on our behalf to
service or maintain your account or process transactions you requested, when the
disclosure is to companies assisting us with our own marketing efforts, when the
disclosure is to a party representing you, or when required by law (for example,
in response to legal process). Additionally, we will ensure that any outside
companies working on our behalf, or with whom we have joint marketing
agreements, are under contractual obligations to protect the confidentiality of
your information, and to use it only to provide the services we asked them to
perform.
Confidentiality and Security
Our employees are required to follow procedures with respect to maintaining the
confidentiality of our investors’ non-public personal information. Additionally,
we maintain physical, electronic and procedural safeguards to protect the
information. This includes performing ongoing evaluations of our systems
containing investor information and making changes when appropriate.
*For purposes of the Investor Privacy Notice, Franklin Templeton shall refer to
the following entities:
Fiduciary Trust International of the South (FTIOS), as custodian for individual
retirement plans
Franklin Advisers, Inc.
Franklin Distributors, LLC, including as program manager of the Franklin
Templeton 529 College Savings Plan and the NJBEST 529 College Savings Plan
Franklin, Templeton and Mutual Series Funds
Legg Mason Funds
Separately Managed Accounts (SMAs) are investment services provided by Legg
Mason Private Portfolio Group, LLC (LMPPG) or O’Shaughnessy Asset Management,
LLC (OSAM), a federally registered investment adviser. Client portfolios are
managed based on investment instructions or advice provided by affiliated
subadvisors of Franklin Templeton. Management is implemented by LMPPG or OSAM,
or in the case of certain programs, the program sponsor or its designee.
HOW TO CONTACT US
From time to time, we may update this notice, and any new version will be posted
on our website. We recommend you review it regularly to ensure that you are
aware of our privacy practices. If you would like further information regarding
the collection or use of your personal information, please email us
at DataProtectionOfficer@franklintempleton.com.
Last Updated December 17, 2021
Franklin Distributors, LLC. Member FINRA/SIPC. Prior to July 7, 2021, Franklin
Templeton Distributors, Inc., and Legg Mason Investor Services, LLC served as
mutual fund distributors for Franklin Templeton.
This website is intended for residents of the United States.
Individual Investor
United States
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PRIVACY PREFERENCE CENTER
* YOUR PRIVACY
* STRICTLY NECESSARY COOKIES
* PERFORMANCE COOKIES
* FUNCTIONAL COOKIES
* TARGETING COOKIES
YOUR PRIVACY
When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
Privacy & Cookie Notices
STRICTLY NECESSARY COOKIES
Always Active
These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.
PERFORMANCE COOKIES
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.
FUNCTIONAL COOKIES
Functional Cookies
These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.
TARGETING COOKIES
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.
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