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EMAIL WHITELIST INSTRUCTIONS

We want to help make sure your emails are getting delivered to you! In order to
help ensure proper delivery of emails to your inbox, you can add senders of
legitimate emails to your whitelist, also called the Approved or Safe Sender
list. Click below to view instructions on how to do so for several popular
Internet Service Providers and email companies.


WEB-BASED CLIENTS


DESKTOP CLIENTS


MOBILE CLIENTS

 * AOL Mail
 * Comcast
 * Earthlink
 * Gmail
 * Apple Mail
 * NetZero
 * Windows Live Hotmail
 * Yahoo! Mail

 * Outlook 2003
 * Outlook 2007
 * Outlook 2010
 * Mozilla Thunderbird for PC/Mac
 * Mac Mail

 * iPhone/iPad
 * Android


AOL MAIL

1. Click Contacts in the right toolbar.
2. Click Add Contact.
3. Enter the email address and additional information if you wish.
4. Click Add Contact button in the popup to finish.


COMCAST

1. Click Preferences from the menu.
2. Click Restrict Incoming Email.
3. Click Yes to Enable Email Controls.
4. Click Allow email from addresses listed below.
5. Enter the email address you want to whitelist.
6. Click Add.
7. Click Update to finish.


EARTHLINK

1. Click Address Book.
2. Click the Companies (Domains) link in the top right corner.
3. Click Add.
4. Enter the domain of the sender you want to whitelist.
5. Click Allow This Company (Domain) to finish.


GMAIL

1. Open an email from the sender that you want to whitelist.
2. Click on the little down-pointing-triangle-arrow next to “reply.”
3. Click Add the email address to contacts list to finish.


MOBILE ME.

1. Click the sender's email address in the header of the message you're viewing
2. Click Add to finish.


NETZERO

1. Click the Address Book tab on the top menu bar.
2. Click Contacts.
3. Click Add Contact.
4. Enter the email address and additional information if you wish.
5. Click Save to finish.


YAHOO! MAIL

1. Open the email message from the sender you want to add to your address book.
2. Click Add to contacts next to the email address.
3. On the Add Contact popup, add additional information if needed.
4. Click Save to finish.


WINDOWS LIVE / HOTMAIL

1. Open an email from the sender that you want to whitelist.
2. Click Add to contacts next to the email address to finish.


MICROSOFT OUTLOOK 2003

1. Open the email message from the sender you want to add to your address book.
2. Right-click Click here to download images in the gray bar at the top of the
message.
3. Click Add Sender to Senders Safe List to finish.


OUTLOOK 2007

1. Right-click on the email you received (in the list of emails).
2. Click Junk E-mail.
3. Click Add Sender to Safe Senders List to finish.


OUTLOOK 2010

1. Click the Home tab.
2. Click Junk.
3. Click Junk E-mail Options.
4. Click Safe Senders.
5. Click Add.
6. Enter the email address and additional information if you wish.
7. Click OK to finish.


MAC MAIL

1. Click Address Book .
2. Click File.
3. Click New Card.
4. Enter the email address and additional information if you wish. .
5. Click Edit to finish


THUNDERBIRD FOR PC

1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact,
Address & Other.
4. Under Contact, enter the email address and additional information if you
wish.
5. Click OK to finish.
 


THUNDERBIRD FOR MAC

1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact,
Address & Other.
4. Under Contact, enter the email address and additional information if you
wish.
5. Click OK to finish.
 


WHITELIST YOUR PERSONAL ADDRESS BOOK:

1. Click Tools.
2. Click Junk Mail Controls. This will launch the Junk Mail Controls window that
has two tabs: Settings and Adaptive Filter .
3. Under Settings, update the White Lists module by selecting Personal Address
Book from the pull down menu.
4. Check the box next to Do not mark messages as junk mail.
5. Click OK to finish.


IOS DEVICES – IPAD, IPHONE, IPOD TOUCH

1. On any message, tap the sender and add to either a new contact or an existing
contact.


ANDROID DEVICES – SAMSUNG, GOOGLE NEXUS, OTHERS

1. In the default email client, touch the picture of the sender.
2. Click OK to add to contacts.

ABOUT TAYLOR & FRANCIS GROUP

Taylor & Francis Group is a trading division of Informa that operates through
various Informa legal entities including, but not limited to, Informa UK Limited
and Taylor & Francis Group, LLC. Taylor & Francis Group includes, but is not
limited to, the publishing imprints of "Taylor & Francis", "Routledge", "CRC
Press", and "Cogent OA".
By submitting this form, you are giving Taylor & Francis Group permission to
send you offers and information about related products and services that we
think will be of interest to you.
You may opt out of receiving these messages at any time by clicking unsubscribe.
You can find more information in our Privacy Policy.

If you have any requests concerning your personal information or any queries
about these practices, please contact us at privacy@taylorandfrancis.com.


Taylor & Francis Group - 4 Park Square, Milton Park, Abingdon, OX14 4RN, UK
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