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Welcome to the United Nations
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United Nations
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Society Vendors Students & Graduates Job Seekers Practical Information
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Main navigation
 * About
   
   
   ABOUT
   
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Opens in new window


BREADCRUMB

 1. Home
 2. About
 3. Practical Information


 4. OPENING HOURS

With the renovation work moving forward, users are kindly reminded that access
points and routes are changing, and staff offices may have changed. It is
important to follow posted signage on how to move around the buildings. The
current changes to access points and routes can be found here.

Related Info

Download practical information (PDF)


PALAIS OPENING HOURS

PASS AND IDENTIFICATION UNIT OFFICE HOURS

 * Effective April 8th, 2024, the Pass and ID Office will operate as follows:
   * Pregny gate: badge issuance / renewal for holders of permanent badges and
     conference / events / visitors / guided tours at Pregny Pavilion from 8:00
     a.m. to 5 p.m.
   * Peace gate: badge issuance for visitors from 8:00 a.m. to 5 p.m.
   * Peace gate bis: closed

Permanent badge holders (staff members, interns and consultants) are reminded
that badge renewals must be done at the Client Service Center, located in
building H, open Wednesdays from 1p.m. – 4 p.m.

Signage will be present at all entrances to indicate the above.

Tel: +41 (0) 22 917 50 02
Fax: + 41 (0) 22 917 04 94
Email: Identification.security-unog@un.orgOpens in new window

Please find more information on the Security page.

ACCESS DOORS AND ACCESSIBILITY

 

TO THE PALAIS DES NATIONS:

Conference participants

 * Conference participants are to register on the Indico.UNOpens in new window
   platform prior to attending the respective meeting or conference.
 * First time entry for conference participants is through Pregny Gate, Avenue
   de la Paix 14, from 8 a.m. to 5 p.m on weekdays only upon which they will be
   issued with a digital conference badge. Thereafter, the digital conference
   badge permits access through the Pregny, Avenue de la Paix 14, and Peace
   Gate, Place des Nations, subject to security screening.

Visitors

 * Visitors coming for a guided tour: please follow the guidelines on the Visits
   Page.
 * All other visitors are to be announced by their host in the Visitor
   Announcement PageOpens in new window.
 * Entry for visitors is possible at Pregny GateOpens in new window and Peace
   GateOpens in new window from 8 a.m. to 5 p.m. upon which visitors will obtain
   a digital badge for the day after passing through security screening.

All visitors must carry a valid passport (UN Member or Observer State). A valid
national ID card issued by a European Member State is also accepted.

 

TO THE BUILDINGS WITHIN THE PALAIS DES NATIONS:

Access to most doors at the Palais des Nations is secured by a centralized
access security system and can only be opened by means of a magnetic United
Nations grounds pass issued to authorized users. Only public doors will be
accessible without a magnetic ground pass from 8 a.m. to 7 p.m. on weekdays to
enable access to visitors and conference participants.

Public Doors:

--------------------------------------------------------------------------------

Annexe Bocage (CLM): Open 8 a.m. - 7 p.m

--------------------------------------------------------------------------------

Tempus (Conference Rooms Tempus 1-3): Open 8 a.m. - 7 p.m                    

--------------------------------------------------------------------------------

E40 (Conference Rooms XVII – XXVII): Open 8 a.m. - 7 p.m                    

--------------------------------------------------------------------------------

S1 (JMS, SAFI, UNDT): Open 8 a.m. - 6 p.m                     

--------------------------------------------------------------------------------

E39: (Guided Tours Service): Open 10 a.m. – 12 p.m. and 2 p.m. – 4 p.m.

--------------------------------------------------------------------------------

All other building doors are under Electronic Access Control and require a
magnetic badge for access, including building H via door H60 (Plaza) and the
tunnel (link E-H).

 

EXIT

Exit of the building after 7 p.m. on weekdays:
Door E40 has a release button that can be activated after 7 p.m.

Exit through the gates:
Pregny gate has a free flow pedestrian exit at the turnstiles, no electronic
badge is required. Visitors will leave their magnetic day pass in the receptacle
provided for this purpose during their last visit, to exit via the dedicated
turnstile.

Exit with a bike:
Visitors and conference participants cannot come into the Palais des Nations
with a bicycle.

Accessible Doors
Open access 8:00 a.m. - 7:00p.m.: Doors A11 I E40 I H60

Accessible Toilets
Door A11 | 3rd floor
Door E40 | 1st, 3rd and 6th floors

Priority parking
For persons with disabilities is available nearby the accessible doors.

 

ACCESS FOR UN GENEVA STAFF MEMBERS

PEDESTRIAN ACCESS:OPENS IN NEW WINDOW

 * For permanent badge holders, pedestrian and bicycles, access at Pregny Gate
   is open between 7:30 a.m. and 7:30 p.m. on working days. Peace Gate is open
   for authorized pedestrians and cyclists from 7:30 a.m. to 7:30 p.m.

VEHICLE ACCESS:OPENS IN NEW WINDOW

 * Pregny Gate is open for vehicle access on working days, between 7:30 a.m. and
   7:30 p.m. Chemin de Fer Gate is also open for vehicle access on working days,
   but only until 2 p.m. It is thereafter completely closed for entry and exit.

BUILDINGS:OPENS IN NEW WINDOW

 * Offices and conference/meeting rooms are open between 8 a.m. and 7 p.m. on
   working days.

EMERGENCIES:OPENS IN NEW WINDOW

 * Should you need to enter or exit the campus outside opening hours due to an
   emergency, please contact security immediately at
   controlcenter.security-unog@un.orgOpens in new window or +41 (0)22 917 2112.
   After contacting security, wait at the gate for an officer to assist you.
   Note that such instances should be rare, and we expect all staff and visitors
   to have exited the gates by 7.30 p.m.

OFFICIAL HOLIDAYS AT UNITED NATIONS AT GENEVA

Official Holidays for 2024 at the United Nations Office at Geneva:

Monday 1 January New Year’s Day Thursday 1 August Swiss National Day  Friday
29 March Good Friday Wednesday 25 December Christmas Day Monday 1 April Easter
Monday Thursday 26 December Wednesday 10 April Eid Al-Fitr Friday 27 December
Monday 17 June Eid al-Adha (observed)  

 

Download UN Geneva 2024 holiday schedule


SERVICES OPENING HOURS

VISITORS SERVICE

Visitors Service

Palais ticket office hours

For information about guided tours of the Palais des Nations, please consult the
following page: www.ungeneva.org/en/practical-information/visitors 

Email: visit-gva@un.orgOpens in new window
Tel: +41 (0)22 917 48 96

LIBRARY & ARCHIVES

Library & Archives

Monday – Friday 
8.30 a.m. - 5.30 p.m.  

Find more information on our virtual and on-site services on this pageOpens in
new window. 

The Library & Archives is closed on weekends, UN Geneva official
holidays and for the end-of-year breakOpens in new window. 

CLIENT SUPPORT CENTER

Client Support Center

Client Support Centre
H Building Level 1
Tel: +41 (0)22 917 9999
Website: https://csc.unog.chOpens in new window
Open Monday – Friday  / 10:00 a.m. - 4:00 p.m.

 

Diplomatic & Client Services Sub-Unit (DCSS)
Client Support Centre (CSC)
H Building Level 1
Open Monday – Friday  / 10 a.m. - 1 p.m.
Email: dcss@un.orgOpens in new window

NGO LIAISON UNIT

NGO Liaison Unit

NGO Liaison Unit
Office of the Director-General
Palais des Nations
1211 Geneva 10
Tel: + 41 22 917 13 04 - Monday to Friday: 9 to 11.30 a.m. 
Fax: +41 22 917 05 83
Email: unog.ngo@un.orgOpens in new window

DISTRIBUTION OF OFFICIAL DOCUMENTS

Distribution of Official documents

Helpdesk for Delegates & Print-on-Demand
Open Monday – Friday: 08.30 a.m. – 12.30 pm & 1.30 – 5.30 p.m.

Counters location:
Main counter
E Building / Door 40
Contact: +41 (0)22 917 49 00 & distribution-counters@un.orgOpens in new window

Palais Wilson & C.337 Counters
Currently suspended. Services are provided through the main counter.

Printing requests for official documents can be made at DCM Distribution
Counters.

HEALTH

Health

Medical Service
S1 Building Level 1 Above SAFI
Open Monday – Friday / 08:00 a.m. - 5:00 p.m.

 * For medical emergencies in the building call security operation center,  112
   by cisco
 * For medical evacuations: unogmedicalevacuations@un.orgOpens in new window,
   and outside of office hours telephone +41 22 917 29 00
 * For travel clearance and advice: unognurses@un.orgOpens in new window - + 41
   (0)22 917 28 07
 * For sick leave: unogsickleave@un.orgOpens in new window
 * For all other medical-administrative issues: unogmedicalservice@un.orgOpens
   in new window + 41 (0)22 917 25 20

--------------------------------------------------------------------------------

UNSMIS

Client Support Centre (CSC), H Building, Level 1 
Open Monday – Friday /10 a.m. – 4 p.m. 

--------------------------------------------------------------------------------

GPAFI
Client Support Centre (CSC), H Building, Level 1
Open Monday – Friday / 10 a.m. - 1 p.m.
Tel: +41 (0)22 917 9999 press 7 (M-F / 9:00 a.m. - 4:00 p.m.)
Email : gpafi@un.orgOpens in new window
Web: www.gpafi.orgOpens in new window

--------------------------------------------------------------------------------

Breastfeeding rooms

Private facilities for breastfeeding or expressing milk are available at the
Palais des Nations in the following locations:

Building E: room PN E.3054-2, 3rd floor
Building S: room PN. S.036, ground floor (temporarily closed, S building
currently under renovation)
Building H: 2nd and 5th floors (for staff use only)

Please request access at the Pass & ID Unit. You will be provided with a
magnetic badge to open the doors. Nursing mothers who are visiting the Palais
des Nations may also be given access to these facilities by calling extension
72900.

The facilities are accessible during the buildings' opening hours.

BANKING

Banking

UNFCU Bank
E building Level 2
Mondays, Tuesdays, Wednesdays, and Fridays: 8:30 a.m. - 4 p.m.
Thursdays: 8:30 a.m. - 5 p.m.
Tel: +41 (0) 800 12 1158

--------------------------------------------------------------------------------

LA MUTUELLE
UNOG Client Support Centre (CSC), H building, Level 1
Open Monday – Friday from 10 a.m. to 1 p.m.
Personalized appointments are available upon request.

Tel: +41 (0)22 917 3510
Tel: +41 (0)22 917 9999 press 8
Email : lamutuelle@un.orgOpens in new window

TRAVEL

Travel

CIBT Visas
S1 Building Level 3 Room 300-16. 
Open Monday – Friday / 9 a.m. - 5 p.m. but reachable by email and phone from
8.30 a.m. until 5.30 p.m.
Email : CustomerServices@cibtvisas.chOpens in new window
Tel: +41 (0)22 917 48 00

--------------------------------------------------------------------------------

UNOG Travel Team and Carlson Wagonlit Travel (CWT)
H Building Level 5, WP54
Tel: +41 22 917 28 50 (reachable by phone 24/7)
Email: travel.unog@un.orgOpens in new window, unog.ch@contactcwt.comOpens in new
window

SHOPS & TICKETS

Shops & tickets

SAFI Shop / Post office
S1 Building Level -1
Open Monday – Friday / 11:30 a.m. - 6:30 p.m.

--------------------------------------------------------------------------------

Cultural Kiosk (CAGI)
E Building (first floor, in front of Conference Room XVIII, access from door 40)
Email: info@kiosqueonu.chOpens in new window
Tel: + 41 (0)22 917 11 11
Website: www.cagi.chOpens in new window
Open Monday – Friday / 9 a.m. - 1.30 p.m., 2 p.m. - 5 p.m.
Tickets can be purchased both directly and remotely.

--------------------------------------------------------------------------------

UN Stamps
E Building level 2 room E39
Open Monday – Friday / 11 a.m. - 5 p.m.
Email: UNPA-Europe@un.orgOpens in new window

--------------------------------------------------------------------------------

Bookshop/Souvenirs
E Building level 2 Door 39
Open Monday – Friday / 9 a.m. - 5.30 p.m.

FOOD

For an overview of our cafeterias and restauration, please check our dedicated
page. 

Palais food options
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