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SELF SERVICE PORTAL

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Payment Enquiries



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Self Service



Australian Local Calls: 1300 663 060

Overseas: +61 3 8627 0600

Email: Using the form below.







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RECOVERIES CORPORATION PTY LTD

ABN: 19 052 138 799 
ACN: 052 138 799

 

Head Office

 

Australian Local Calls: 1300 663 060



Overseas: +61 3 8627 0600
Fax: +61 3 9620 4795



PO Box 13159
Law Courts
Melbourne VIC 8010



Sydney Office

 

PO Box Q1583
Queen Victoria Building, NSW 1230



DX 11529, Sydney Downtown



In the event that you have difficulty communicating with recoveriescorp due to
language barriers, we will assist you where possible, by providing an
interpreter who speaks your primary language.



For customers with hearing or speech impairment or disability, you may obtain
free assistance through the government initiated National Relay Service (NRS) by
contacting 133 677.

COMPLIMENTS AND COMPLAINTS


MAKING SURE WE HEAR YOUR VOICE

Recoveriescorp welcomes your feedback. If you have a compliment or a complaint
related to your experience with our office we invite you to share this with us.
 You can do so here or by telephone on 1300 663 650 (between the office hours of
8:30AM and 5:00PM AEST/AEDT). To allow us to promptly assist you, please have
your reference number when calling or contacting us.



While we endeavour to do our best in resolving all complaints, in circumstances
where you are not satisfied with the outcome of our internal dispute resolution
process, you may:
•    Escalate the complaint within the recoveriescorp management structure; or
•    Lodge a complaint with the Australian Financial Complaints Authority
(AFCA).
 
Please click here to view our Public Complaints Handling Policy and Procedure
for information on how we can assist you.




 

PO Box 13159
Law Courts
Melbourne VIC 8010

Fax: +61 3 9620 4795

Phone: 1300 663 060

© 2024 All Rights Reserved recoveriescorp

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