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 * Home
 * Manage
 * Access control
 * User management and SSO
 * Specify emergency contacts

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 * Dynatrace Managed
 * Deploy Dynatrace
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   * Access control
     * Access tokens
     * User management and SSO
       * Manage user permissions with IAM policies
       * Manage user permissions with roles
       * Users and groups with SAML
       * Users and groups with SCIM
       * Dynatrace for Government SAML federation
       * Specify emergency contacts
       * Clickwrap agreement
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   * Settings 2.0
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 * Dynatrace API
 * Technology support


SPECIFY EMERGENCY CONTACTS

Be sure to specify your Dynatrace emergency contacts. These email addresses will
receive emergency notifications concerning your Dynatrace deployment.


SAAS

To select emergency contacts in Dynatrace SaaS

 1. Select Account settings from the user menu.
 2. Go to Identity management > User management.
    * The Emergency contact column shows whether a user is already an emergency
      contact.
    * Sort by the Emergency contact column to see all current emergency
      contacts.
 3. Find a user that you want to set as an emergency contact.
 4. Select the edit button in the Edit column.
 5. Select Emergency contact.
 6. Select Save.
 7. Repeat this procedure from step 2 for each additional emergency contact that
    you want to select.

Note: You can also select Emergency contact when you invite a new user to
Dynatrace.


MANAGED

To specify emergency contacts in Dynatrace Managed

 1. In the Cluster Management Console, go to Settings > Emails > Email
    notifications.
 2. On the Email notifications page, under Emergency notifications recipients,
    enter one or more email addresses separated by commas.
    These addresses will receive emergency notifications from the Dynatrace ONE
    team in the event of catastrophic cluster states or critical security
    vulnerabilities that must be addressed.
 3. Save your changes.

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