txtsquad.com Open in urlscan Pro
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Submitted URL: https://entertxtsquad.com/
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Text Content

Solutions

 * Primary Care Clinics

 * Pharmacies

 * Employers

 * Municipalities

 * Non-Profits

Resources

 * Features
   
   See features and use cases of TxtSquad.

 * Blog
   
   Read the latest news and updates from TxtSquad.

 * Case Studies
   
   Learn how customers are using TxtSquad to communicate.

 * Help & Support
   
   Get answers to your questions and learn how to use TxtSquad.

Pricing
Company

 * About Us
   
   Learn more about TxtSquad and our mission.

 * Contact Us
   
   Have questions about TxtSquad?

Login Talk to an expert
Open main menu
Home
Solutions

 * Primary Care Clinics

 * Pharmacies

 * Employers

 * Municipalities

 * Non-Profits

Resources

 * Features
   
   See features and use cases of TxtSquad.

 * Blog
   
   Read the latest news and updates from TxtSquad.

 * Case Studies
   
   Learn how customers are using TxtSquad to communicate.

 * Help & Support
   
   Get answers to your questions and learn how to use TxtSquad.

Company

 * About Us
   
   Learn more about TxtSquad and our mission.

 * Contact Us
   
   Have questions about TxtSquad?

Pricing
Talk to an expert Login


SMS FOR HEALTHCARE ORGANIZATIONS

Take control of patient communications with a texting solution that reduces
administrative burden and improves patient navigation.


Book a demo Talk to an expert

Join our trusted partners already wowing patients with fast, efficient
communications!




PATIENT COMMUNICATION AT THE SPEED OF TEXT

Enhance patient communication and accessibility through secure texting -
patients prefer the convenience of messaging over phone calls.

No more missed connections, frustrating hold times, or playing phone tag.

Easily interact in real-time, reduce no-shows, and elevate your customer
service.

Patients love the ease of quickly reaching out via text

Drastically improve response rates and reduce missed calls

Seamless real-time communication avoids scheduling headaches




HIPAA COMPLIANT SECURE TEXTING

Safeguarding your data is our top priority - our HIPAA-compliant platform
ensures full privacy and security for all communications.

Message patients effortlessly through a simple text interface without exposing
your personal number.

Enjoy peace of mind knowing private health information is comprehensively
protected.

100% HIPAA compliant data protection

Secure patient messaging without exposing your number

Easy texting interface with enterprise-grade security




EASE OF USE AND GREAT SUPPORT

Our user-friendly app is built for simplicity.

Expert support is just a click away so you can focus on caring for patients -
not wrestling with complex software.

Quick setup and minimal training time to get you up and running fast.

When you need assistance, our top-notch customer service team is readily
accessible directly within the app.

Built-in support button provides instant access to expert support

Performance optimized for ease of use - unlike complex EMR software

Fast setup with minimal training required




UNLEASH THE FULL POWER OF HEALTHCARE TEXTING

TxtSquad's groundbreaking secure messaging platform harnesses the full potential
of SMS for optimizing patient engagement, fueling better outcomes and unlocking
operational efficiencies across your entire practice.

EFFORTLESS PATIENT COMMUNICATION - BY TEXT!

Use the app that your patients are already using, and LOVE - text messaging!

Meet patients on their preferred communication channel and eradicate
accessibility hurdles - No more voicemails, no more missed connections - just
seamless, personal interactions driving optimal outcomes.

Instantly command attention and engagement like never before

Soaring open rates, real-time responsiveness, and instant adoption requiring
zero downloads or training

Patients respond promptly without thinking twice as texting is already
second-nature

ZIP THROUGH APPOINTMENT BOOKING IN RECORD TIME

Effortless appointment scheduling is just a chat away with TxtSquad's seamless
in-conversation booking capabilities.

Our deeply integrated calendar and scheduling functionality puts your entire
availability at your fingertips within the patient text stream itself.

Create appointments and set reminders directly within your patient chat window

Powerful yet easy to configure conversation bots speed up patient screening so
that when you get to the conversation, you already know what the patient needs

No more toggling between apps or windows - reserve times with just a couple of
clicks

CALL VOLUME GOES DOWN.
SO DOES YOUR BLOOD PRESSURE.

You know what else goes down? No-shows. Missed appointments. Wasted healthcare
resources. The only thing that goes up is you and your patient’s satisfaction.

No more wasting your time listening back to full voicemail inboxes

Skip the endless cycle of telephone tag, busy signals and no-answers

Free up phone lines for those who truly need a phone call



SKYROCKET EFFICIENCY AND DELIGHT PATIENTS WITH BOT-POWERED PATIENT INTAKE

Address repetitive, mundane patient queries without lifting a finger. That's the
power of TxtSquad's advanced bot capabilities!

Say goodbye to tying up valuable staff time on monotonous,
been-there-answered-that convos.

Our intelligent bots field all the straightforward questions, collecting the key
details so your team can simply dive right into more complex needs.

Curated, pre-screened responses that eliminate busywork

No more wasted time asking the same questions over and over

Increase accessibility outside of business hours with always-on FAQ-powered bots

INSTANTLY SHARE VITAL INFORMATION WITH YOUR ENTIRE PATIENT BASE AT THE PUSH OF A
BUTTON

Emergencies, updates, and critical communications call for rapid action.

Don't waste precious time playing phone tag or crossing your fingers hoping
patients check emails and websites.

One simple text blasts your message straight to everyone's fingertips in
seconds.

Instantly share vital information with your entire patient base at the push of a
button

Broadcasts ensure you get the word out immediately

Keep your patients seamlessly informed no matter the situation



MONITOR THE PERFORMANCE OF YOUR WHOLE COMMUNICATION STRATEGY AT A GLANCE

Measurement is the catalyst for delivering top patient care and optimizing
resource allocation.

With TxtSquad's simple but powerful dashboard and analytics suite, you gain
unprecedented visibility into every aspect of your practice's communication
performance.

The comprehensive metrics pipeline gives you hard to data to help allocate your
healthcare resources.

Understand your operational strengths and potential bottlenecks through the
crystal-clear lens of TxtSquad's dashboards

Message response times, resolution rates, appointment volume, no-shows,
cancellations

Daily, weekly, and monthly views allow you to analyze trends over time and
quickly pinpoint areas for improvement

REDUCE NO-SHOWS AND YOUR WORKLOAD WITH SMS APPOINTMENT REMINDERS

The ripple effects of a single no-show can disrupt healthcare operations and
jeopardize outcomes

TxtSquad equips you with an arsenal of automated reminders that slash missed
appointments and streamline clinic resources

From the moment an appointment is booked, you control the cadence with
customizable reminder sequences - whether 7 days out, 3 days ahead, or a final
heads up an hour before

Leverage the unparalleled open rates of SMS and TxtSquad's powerful automations
to avoid arduous rescheduling cycles and last-minute rebookings

Providers stay productive rather than idling through vacant time slots

Patients receive the timely care they need for optimal treatment and health
outcomes




TRANSFORM HEALTHCARE COMMUNICATION WITH TXTSQUAD'S POWERFUL & COMPLETE FEATURE
SET

All the tools you need to save time and reduce your workload while providing
exceptional patient service

SMS prescription refills

Schedule SMS prescription reminders for clients

Two-way texting

Personalized interaction – real-time, two-way SMS communication for patient
questions and support

Appointment reminders

Reduce No-Shows – Send automated SMS reminders for upcoming appointments

Automated sequences

Automated SMS sequences for prescription follow-ups, health checks, and more

Patient satisfaction surveys

Send surveys post-appointment or post-refill to gauge patient satisfaction and
service quality

SMS alerts for medication

Notify patients when their medications are back in stock or when new stock
arrives

Review and referral prompts

Enhance your online reputation by prompt satisfied patients to leave reviews via
SMS

Scheduled text messages

Plan in advance and schedule SMS for health tips, holiday greetings, or
medication reminders

Out-of-office messages

Maintain continuous engagement with patients using automatic replies for
non-business hours

Contact Us

Put TxtSquad to work for your clinic

Please fill out this form to learn more and see TxtSquad in action

Full Name *
Email *
Mobile Phone *
Company Name *
Job Title *
Company Website *

By submitting this form, you agree to receive automated messages at the phone
number and email provided. Reply STOP to unsubscribe. View our Terms of Service.

Talk to an expert



HEALTHCARE TEXTING FAQS

Everything you need to know about texting for healthcare


DO I HAVE TO OBTAIN CONSENT FROM MY PATIENTS BEFORE TEXTING THEM?

Yes, absolutely! There are strict regulations and protocols surrounding texting
and you want to make sure you don’t violate any of them. There are a few ways
you can go about getting patient consent. Have patients text you first.
Advertise your new texting number around your clinic and in other, existing
communication channels with your patients. Add a section to your routine
paperwork to collect consent. Patient intake forms are a great place to start.
You can also check with each patient at their next appointment. Also make sure
that patients know how to opt out of receiving text messages. With TxtSquad,
texting ‘STOP’ to your number will automatically opt patients out. Your first
message to patients should include simple opt out directions - “Text STOP to
opt-out” will do the trick.


DOES TXTSQUAD INTEGRATE WITH MY EMR?




WHAT ARE HIPAA AND PIPEDA?




WHAT IS PHI AND WHAT AM I ALLOWED TO TEXT MY PATIENTS ABOUT?



Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

Talk to an expert

Our blog


LATEST BLOG POSTS

View all posts

tips

Text Messaging for Walk-in Clinics: A How-To Guide

Walk-in clinics can enjoy the benefits that text messaging provides: lower call
volume, reduced no-shows, and less stress for staff and patients alike. Read on
to learn exactly what you need to do to get your clinic texting and start
enjoying these benefits today!

tips

5 Ways SMS can Revolutionize Pharmacy Operations

You might be surprised by what the humble text message can do for your pharmacy

industries

Leveraging SMS for Optimal Patient Engagement

Adding text messaging to your patient engagement strategy not only enhances
operational effectiveness for healthcare providers but also improves the patient
experience.

Transform Your Text Communication Today

Experience firsthand how TxtSquad can elevate your engagement.

Talk to an expert
 * Solutions
 * Primary Care Clinics
 * Pharmacies
 * Employers
 * Municipalities
 * Non-Profits


 * Use Cases
 * SMS Announcements
 * Text Campaigns
 * Event Registration
 * SMS Reminders
 * SMS Notifications
 * Two-Way Text Messaging
 * Surveys & Polling
 * HIPAA Compliant Texting

 * Resources
 * Features
 * Blogs
 * Case Studies
 * How it Works
 * Pricing

 * Company
 * About Us
 * Privacy Policy
 * Terms & Conditions

 * Contact
 * Book a Demo
 * Contact Us



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