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PET INSURANCE

FAQ

CUSTOMER PORTAL



Your pet has more toys than the kids.

If your pet gets the best, then your pet should get Liberty Mutual Pet
Insurance.

Fetch your quote

DID YOU KNOW?

1 in 3 pets need unexpected veterinary care every year.1

Our policies are affordable starting at less than $1 a day.

The cost of veterinary care has increased 10% in the past year.2

Veterinary medicine is advancing with more specialists and treatment options
available.

Every six seconds a pet parent is handed a bill for more than $3,000.3





WHY LIBERTY MUTUAL?

With more than 100 years of experience, nobody knows insurance like we do. And
nobody will work harder to protect your pet—and your wallet—like we will.

Customized insurance

Customized coverage so you only pay for what you need.

Multiple discounts

Stackable discounts that could save you up to 20%.

Lifetime coverage

Your policy will not be automatically terminated due to your pet's age.

Affordable plans

We have policies starting at less than $1 a day.

No admin fees

No monthly transaction or administration fees.

Vet choices

You have flexibility to use any vet.




OUR POLICIES

With multiple policy options, we offer customized pet insurance starting at less
than $1 a day. Plus, you can pick the deductible, annual maximum, and
reimbursement amount that work for you.

Accident
 * Accidental injuries (including to permanent teeth)
 * Euthanasia or anesthesia due to an accident
 * Cremation and burial expenses due to an accident
 * Ingestion of a foreign object (up to two treatments max per policy year)
 * Accidental death

Accident and Illness

Everything covered under the Accident policy, plus:

 * Illnesses (e.g., cancer, influenza, and kennel cough)
 * Alternative medicine
 * Behavioral therapy
 * Hereditary and congenital conditions

Accident, Illness and Wellness

Everything covered under the Accident and Illness policy, plus the below at
fixed costs:

 * Wellness exams
 * Intestinal deworming
 * Routine dental cleaning
 * Spaying/neutering
 * Flea and tick prevention
 * Heartworm tests and medication
 * Dietary food and supplements
 * Prescription medications
 * Boosters and vaccinations

Compare the benefits



Accident

Accident and Illness

Accident, Illness and Wellness

Accidental injuries

(including to permanent teeth)

Euthanasia or anesthesia

Cremation and burial expenses for injury-related death

Ingestion of a foreign object

(up to two treatments max per policy year)

Accidental death

Illness

(e.g., cancer, influenza, and kennel cough)

Alternative medicine

Behavioral therapy

Hereditary and congenital conditions

Wellness exams

Intestinal deworming

Routine dental cleaning

Spaying/neutering

Flea and tick prevention

Heartworm test and medication

Dietary food and supplements

Prescription medications

Boosters and vaccinations

HOW WE CUSTOMIZE FOR YOU:

1

ANNUAL MAXIMUM

Pick your annual coverage amount. The lower your maximum, the lower your monthly
premium.

2

DEDUCTIBLE

Much like other insurance such as auto and home, the larger your deductible, the
less your premium.

3

REIMBURSEMENT

You can select the percentage of how much you’ll get back for each vet visit.
The lower the percentage the lower your premium.

Fetch your quote

CONTACT US

Hours

Mon - Fri: 8 am - 9 pm EST

Sat: 10 am - 7 pm EST

Phone/Email

Phone: 1-844-250-9199

Email: service@pet.libertymutual.com

Address

175 Berkeley Street

Boston, MA 02116

Customer Portal

The Customer Portal is your online account management tool to:

 * View and download policy documents
 * Update your billing information

 * File a claim
 * View claim history and statuses

Explore the Customer Portal now.

Website powered by Companion Protect, LLC.

Pre-existing conditions are not covered. Waiting periods, deductibles, benefit
limits and exclusions may apply. For all policy terms, limitations, and
conditions, please visit pet.libertymutual.com.

Wellness coverage reimbursements are based on a schedule. Products, rates, and
discounts may vary by state and are subject to change.

Products are underwritten by Liberty Mutual Fire Insurance Company and
affiliates, 175 Berkeley Street, Boston, MA 02116 and administered by Companion
Protect Insurance Agency, LLC.

"Companion Protect" is a licensed insurance agency known nationwide (except in
CA) as "Companion Protect Agency, LLC" (Iowa license #1002314428); in
California, it is known as "CP Pet Insurance Services, LLC" (CA license
#0N14138).

Liberty Mutual Privacy Policy

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Your California Privacy Choices

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©2024 Liberty Mutual Insurance