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SUPERVISOR DE ADUANAS SPS / HN


GLAV-242603 San Pedro Sula, Cortés, Honduras Full-time Hours/week 44 Global
Forwarding, Freight DHL (Honduras) S.A. de C.V. Permanent
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JOB DESCRIPTION
Role profile

Supervisor de  aduanas

Objetivos del Puesto

 * Supervisar el equipo de ejecutivos de servicio al cliente y los in-plant.
 * Capacitar a los clientes y personal en legislación y procedimientos
   aduaneros.
 * Dar asesoría técnica aduanera a clientes internos e internos.
 * Liderar reuniones mensuales de presentación de indicadores con clientes

Responsabilidades

 * Velar por el cumplimiento de los indicadores de gestión de su área a cargo.
 * Realizar presentaciones de KPI para clientes.
 * Realizar planes de acción y dar seguimiento cuando se presentan quejas con
   clientes.
 * Enviar reporte de horas extras del personal a cargo.
 * Mantener contacto con clientes sobre temas operativos que se presentan en el
   área de responsabilidad.
 * Realizar reportes operativos y financieros relacionados con su área de
   responsabilidad.
 * Organizar y liderar las reuniones semanales de desempeño con su equipo a
   cargo.
 * Participar activamente en la reunión semanal de desempeño con los líderes de
   aduanas.
 * Dar asesoría técnica de aduanas a clientes internos y externos.
 * Cualquier otra función determinada por la necesidad del negocio que sea
   requerida por la supervisión o gerencia según la naturaleza del puesto.

Estudios

·       Bachiller en tramitación aduanera o grado universitario en carreras
afines a Aduanas

Experiencia

·       Años: 10-15 años

Conocimientos

 * Conocimiento de procedimientos de aduanas
 * Buenas habilidades de administración
 * Trabajo en conjunto con otros para alcanzar objetivos y metas
 * Responsabilidad y capacidad para sostener compromisos
 * Cumplimiento con la intención de las políticas, procedimientos y acuerdos
 * Ingles intermedio


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