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Introducing ARCHIE™ | The Customer Experience Subscription
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Introducing ARCHIE™
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ABOUTFACE | The Only Customer Experience Research Subscription
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GAIN AN UNFAIR ADVANTAGE OVER YOUR COMPETITION.


BE DIFFERENT.

WE HELP OUR CLIENTS SHIFT INTO CLEAR, UNDENIABLE COMPETITIVE POSITIONS.

RESEARCH   |   EDUCATION   |   STRATEGY   |  TECHNOLOGY


WHAT WE DO


ABOUTFACE PROVIDES THE CUSTOMER EXPERIENCE (CX) RESEARCH, TECHNOLOGY, GUIDANCE
AND EXCLUSIVE SERVICES LEADERS NEED TO GAIN STRATEGIC ADVANTAGE OVER THEIR
COMPETITION.


RATED #1 MYSTERY SHOPPING COMPANY


2019 INDUSTRY LEADER BY TOP CONSUMER REVIEWS

WITH A NETWORK OF OVER 200,000+ PANELISTS, EVALUATORS, AUDITORS AND INSPECTORS,
WE DESIGN ONSITE, TELEPHONE, AND ONLINE MYSTERY RESEARCH PROGRAMS FOR CONSUMER
AND B2B ORGANIZATIONS, ACROSS A WIDE SPECTRUM OF BUSINESS CATEGORIES.

LEARN MORE



CX FOUNDERS

 


ONE-OF-A-KIND NICHE′:  CX INNOVATION


ABOUTFACE IS RECOGNIZED AS AN INDUSTRY LEADER IN CUSTOMER EXPERIENCE (CX).  WITH
A SHARP FOCUS ON CX INNOVATION, CLIENTS COMMONLY DESCRIBE US AS EYE OPENING,
CHALLENGING, VALUABLE AND THEIR SECRET WEAPON.  



AS A FOUNDING MEMBER OF THE CUSTOMER EXPERIENCE PROFESSIONALS ASSOCIATION
(CXPA), THE GLOBAL NON-PROFIT ORGANIZATION DEDICATED TO THE CUSTOMER EXPERIENCE
PROFESSION, ABOUTFACE IS UNIQUELY POSITIONED TO PARTNER WITH THE BEST BRANDS IN
THE WORLD.   

OUR CX SOLUTIONS


BRANDS LIKE THESE


TRUST ABOUTFACE TO UNCOVER THE TRUTH ABOUT THEIR STANDING IN THE MARKETPLACE AND
WORKPLACE.





OUR SPECIALTIES


WE SERVE A WIDE RANGE OF BUSINESS CATEGORIES AND CONSIDER THESE OUR SPECIALTIES.


DON’T WORRY IF YOU DON’T SEE YOURS, WE WOULD STILL LOVE TO HEAR FROM YOU.


WOMEN’S
 LIFESTYLE




TRADES &
INSTALLERS


HEALTH &
PHARMA




FOOD &
BEVERAGE


LUXURY &
HIGH-END
GOODS


 * 
 * 
 * 
 * 

‹ ›


OTHER CATEGORIES


CLICK ME


TURNKEY SOLUTIONS


WE GATHER INTELLIGENCE, ANALYZE IT, AND PROVIDE INSIGHTS SO LEADERS CAN MAKE
GOOD DECISIONS. EXPECT A FULL-SERVICE APPROACH WITH TRANSPARENT PRICING. RECEIVE
EXCLUSIVE SERVICES, PLUS A FEW OTHER FEATURES THAT MAKE US A TOP CHOICE FOR
MID-LEVEL AND ENTERPRISE CLIENTS.

 

CLEAR, NO-SURPRISES COMMUNICATION

 

24-HOUR ISSUE RESOLUTION

 

INTUITIVE SUPPORT

 

INTELLIGENT PROBLEM SOLVING

 

SERVICE GUARANTEE

 

OBSESSIVE CARE™ SUPPORT & CHAT AS A SERVICE


TURNKEY SOLUTIONS


WE GATHER INTELLIGENCE, ANALYZE IT, AND PROVIDE INSIGHTS SO LEADERS CAN MAKE
GOOD DECISIONS. EXPECT A FULL-SERVICE APPROACH WITH TRANSPARENT PRICING. RECEIVE
EXCLUSIVE SERVICES, PLUS A FEW OTHER FEATURES THAT MAKE US A TOP CHOICE FOR
MID-LEVEL AND ENTERPRISE CLIENTS.

 

CLEAR, NO-SURPRISES COMMUNICATION

 

24-HOUR ISSUE RESOLUTION

 

INTUITIVE SUPPORT

 

INTELLIGENT PROBLEM SOLVING

 

SERVICE GUARANTEE

 

OBSESSIVE CARE™ SUPPORT & CHAT AS A SERVICE



A FEW FACTS ABOUT OUR COMPANY


FROM HUMBLE BEGINNINGS TO A TOP-TIER CUSTOMER EXPERIENCE RESEARCH FIRM, WE HAVE
ALWAYS FOCUSED ON ONE SIMPLE MISSION:




IMPROVE THE BUSINESSES OF OUR CLIENTS IN SPECIFIC, PROFOUND AND MEASURABLE WAYS.

OUR CLIENTS:



– RECOMMEND US AT A RATE OF 90%


– GENUINELY LOVE WORKING WITH US BECAUSE WE HAVE EXCELLENT SERVICE,
COMMUNICATION & KNOWLEDGE, AND 100% OF OUR CLIENTS SAY WE CARE

LEARN MORE ABOUT WHAT MAKES US, US



A FEW FACTS ABOUT OUR COMPANY


FROM HUMBLE BEGINNINGS TO A TOP-TIER CUSTOMER EXPERIENCE RESEARCH FIRM, WE HAVE
ALWAYS FOCUSED ON ONE SIMPLE MISSION:




IMPROVE THE BUSINESSES OF OUR CLIENTS IN SPECIFIC, PROFOUND AND MEASURABLE WAYS.

OUR CLIENTS:



RECOMMEND US AT A RATE OF 90%


GENUINELY LOVE WORKING WITH US BECAUSE WE HAVE EXCELLENT SERVICE, COMMUNICATION
& KNOWLEDGE, AND 100% OF OUR CLIENTS SAY WE CARE

LEARN MORE ABOUT WHAT MAKES US, US


MEET ARCHIE™


>I AM A CUSTOMER EXPERIENCE RESEARCH SUBSCRIPTION. NO, MAKE THAT THE ONLY
CUSTOMER EXPERIENCE RESEARCH SUBSCRIPTION.

My friends at AboutFace looked at all the frustrations leaders have when buying
and implementing Customer Experience services, and they developed ARCHIE™ (me).
With me, you will feel free because you are guaranteed:

 * The lowest price in the market
 * The flexibility to start, modify and stop research projects, allowing you to
   better control your budget
 * An expert team of professionals to design & fulfill your programs
 * Value-add & exclusive services that provide an edge over traditional services

All this creates an ideal partnership, built on trust.

CHECK OUT ARCHIE™


MEET ARCHIE™


THE ONLY CUSTOMER EXPERIENCE RESEARCH SUBSCRIPTION AVAILABLE

We looked at all the frustrations leaders have when buying and implementing
Customer Experience services, and as a result, developed ARCHIE™. Check out the
perks:

 * The lowest price of CX research on the market
 * The flexibility to start, modify and stop research projects, allowing you to
   better control your budget
 * An expert team of professionals to design & fulfill your programs
 * Value-add & exclusive services that provide an edge over traditional services

All this creates an ideal partnership, built on trust.

CHECK OUT ARCHIE™


IT’S THAT TIME OF YEAR AGAIN!


LET US HELP YOU BUDGET FOR CX RESEARCH 

WE HELP ENTERPRISE CLIENTS SAVE TONS OF MONEY AND GET MUCH GREATER VALUE FROM
THEIR CX RESEARCH.  START THE PROCESS BY COMPLETING OUR QUESTIONNAIRE.

REQUEST A QUOTE


WE HAVE GREAT BRANDS AND GIGS.


BECOME A SECRET SHOPPER

ABOUTFACE OFFERS A WIDE RANGE OF SHOPPING ASSIGNMENTS ACROSS NORTH AMERICA AND
WE WELCOME YOU TO JOIN OUR NETWORK. YOUR FIRST STEP TO SET UP A FREE ACCOUNT.  

CREATE YOUR FREE ACCOUNT

Back To Top

 

AboutFace provides the research, technology, guidance and exclusive services,
leaders need to gain strategic advantage over their competition.




EASY ACCESS TO ABOUTFACE

678.989.2290
877.770.8585 (Toll Free)
For Sales Inquiries, email bizdev@aboutfacecorp.com
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ARCHIE:  CX SUBSCRIPTION

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CX RESEARCH SERVICES

COMPLIANCE PROGRAMS

EXCLUSIVE SERVICES

With over two decades of experience, AboutFace has been delivering consumer
insights and engagement strategies for global brands on their journeys to create
customer-centric cultures.

5579-B Chamblee Dunwoody Road, Suite 204
Atlanta, GA 30338

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About us

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PAIGEHARTSFIELD.COM

FEATURED PRODUCTS & SERVICES

ARCHIE: CX Subscription

Customer FORENSIX™

Secret Shopping Porgrams

Advanced Customer Experience Strategy (ACES)

CX Research Services

Compliance Programs

Exclusive Services

With over two decades of experience, AboutFace has been delivering consumer
insights and engagement strategies for global brands on their journeys to create
customer-centric cultures.

5579-B Chamblee Dunwoody Road, Suite 204
Atlanta, GA 30338

COPYRIGHT © 2020 ABOUTFACE |   ALL RIGHTS RESERVED   |   PRIVACY STATEMENT




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