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Services

Services
Professional Services
Healthcare Contact Center
Managed Services
Business Applications
Data Governance
Mergers and Acquisitions
M365 Assessment
Celebrating Patient Access Week: March 31 - April 6, 2024


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NIST Releases Updated Cybersecurity Framework Version 2.0


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Solutions

Solutions
EHRConnect®
Infrastructure and Data Center
Customer Experience
Communication and Collaboration
Application Delivery
Cloud Based Solutions
Business Applications
Infrastructure and Data Center
Customer Experience
Communication and Collaboration
Cybersecurity
Professional Services
Application Delivery
Cloud Based Solutions
Microsoft Power Automate
Modern Workplace
Microsoft Copilot
Microsoft Business Intelligence
Microsoft Power BI
Business Applications
Infrastructure and Data Center
Customer Experience
Communication and Collaboration
Cybersecurity
Professional Services
Application Delivery
Cloud Based Solutions
Identity and Access Management IAM
Industrial Security
Network Security Solutions
Celebrating Patient Access Week: March 31 - April 6, 2024


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NIST Releases Updated Cybersecurity Framework Version 2.0


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Insights

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About Us

Our StoryOur PartnersOur People
Careers

Join Our TeamOpen Positions
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Contact Us
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ENABLING EXCELLENCE IN COMMUNICATION & TECHNOLOGY

Since 1979, excellence and experience have driven our approach to delivering
innovative, practical IT solutions. As your trusted partner, we assure
technology goes the extra mile to ensure your business success.


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Who is EDCi?



Ready
to Work Smarter?
Ready
to Work Smarter?


HEALTHCARE CONTACT CENTER EXPERIENCE

EDCi is your trusted partner for healthcare contact centers. Our tailored
solutions, such as EHRConnect®, ensure end-to-end success with personalized
implementation and continuous improvement.
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MODERN WORKPLACE

Maximize productivity and foster innovation with EDCi Professional Services and
Microsoft 365. By integrating Microsoft Copilot, we enhance decision-making and
creativity, creating a collaborative and efficient workspace experience.
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INFRASTRUCTURE AND DATA CENTER

Fine-tune your data center for peak performance with EDCi. Our solutions ensure
scalability that aligns perfectly with your business growth, maximizing
efficiency and reliability.
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CYBER SECURITY SOLUTIONS

Stay ahead of evolving cyber threats with EDCi's expert solutions. We provide a
bridge between innovation and protection, enabling you to explore new ideas
confidently while safeguarding your assets.
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BUSINESS APPLICATION

Transform your business operations with EDCi's proficiency in Microsoft Power
Automate. Our bespoke solutions seamlessly integrate with Microsoft 365,
catering to your unique business requirements with efficiency and precision.
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PROFESSIONAL SERVICES

Gain more control with less hassle. Let our specialized team streamline your
business operations, allowing you to focus on core activities while we
strengthen your IT capabilities.
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CLOUD SOLUTIONS

Develop a robust cloud strategy with EDCi's expert guidance. From choosing the
right cloud provider to implementing tailored solutions and optimizing your
cloud environment, we've got you covered every step of the way.
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CUSTOMER EXPERIENCE

We understand the importance of reducing expenses while enhancing customer
touchpoints. That's why we offer top-of-the-line cloud and on-premises customer
experience solutions.
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45+ Years of Innovation and Trust


With 45 years of dedicated experience, we've been delivering tailored IT
solutions that keep our clients at the cutting edge of  technology. Our
adaptability and expertise enable us to align our custom solutions with your
unique goals.

75+ Architects and Engineers


Our team of highly experienced engineers and solutions architects are dedicated
to providing expert guidance to your IT department. Armed with expertise and
forward-looking strategies, we empower your business to stay ahead of the curve.

98% Customer Retention Rate


We're proud of our 98% retention rate, a true testament to our commitment to
deliver excellence and ensure your satisfaction and success. Our mission is to
build long-lasting partnerships grounded in trust, reliability, and outstanding
results.

Award-Winning Innovations


We create custom solutions that drive business success, tailored to your unique
needs and designed with creative thinking. Our innovative approach has earned us
awards for problem-solving and delivering tangible results.


Revolutionize Healthcare Communications


PATIENT EXPERIENCE SOLUTIONS

EHRConnect® - the ultimate solution for seamless integration of Epic System
patient data with Genesys Cloud Contact Center. Our advanced technology enables
exceptional patient experience, with conversational AI for voice, chat, and
text.

Learn More about EHRConnect
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EDCI INSIGHTS

See all blog posts
October 2, 2024
Jake Beyer Named Chief Technology Officer of EDCi
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October 1, 2024
Celebrating Customer Service Week: Investing in your Team
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September 23, 2024
Celebrating Customer Service Week: Elevating your Celebration
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September 12, 2024
From Classroom to Career: Internship Insights
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45
YEARS IN
BUSINESS
75
DESIGNER &
ENGINEERS
2
LOCATIONS
‍
98
PERCENT CUSTOMER
RETENTION
24
HOURS OF SUPPORT
7 DAYS A WEEK

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Our Services

Professional Services
Managed Services
Data Governance
Mergers and Acquisitions
M365 Assessment

ABOUT US


Our Story
Our Partners
Our People
Join Our Team

OUR OFFICES


N779 Communication Drive
Appleton, WI 54914
10437 Innovation Drive
Wauwatosa, WI 53266
920.733.0303
info@edci.com
Our Solutions

Business Applications
Infrastructure and Data Center
Customer Experience
Communication and Collaboration
Cybersecurity
Application Delivery
Cloud Based Solutions
Microsoft Power Automate
Modern Workplace
Microsoft Copilot
Microsoft Business Intelligence
Identity and Access Management IAM
Industrial Security
Microsoft Power BI
Network Security Solutions
EHRConnectHealthcare Contact Center



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