Submitted URL: https://support.handprintinc.com/
Effective URL: https://support.handprintinc.com/support/home
Submission: On July 03 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 7 IPs in 2 countries across 5 domains to perform 20 HTTP transactions. The main IP is 54.243.61.240, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.handprintinc.com.
TLS certificate: Issued by R11 on July 2nd 2024. Valid for: 3 months.
This is the only time support.handprintinc.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 54.243.61.240 14618 (AMAZON-AES)
1 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 52.217.89.190 16509 (AMAZON-02)
1 18.66.122.128 16509 (AMAZON-02)
1 18.66.112.45 16509 (AMAZON-02)
1 18.66.112.93 16509 (AMAZON-02)
20 7
Apex Domain
Subdomains
Transfer
11 handprintinc.com
support.handprintinc.com
1 MB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 30760
cdn.freshdev.io — Cisco Umbrella Rank: 38549
25 KB
3 amazonaws.com
s3.amazonaws.com
6 KB
3 gstatic.com
fonts.gstatic.com
44 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 83
1 KB
20 5
Domain Requested by
11 support.handprintinc.com 1 redirects support.handprintinc.com
3 s3.amazonaws.com support.handprintinc.com
3 fonts.gstatic.com fonts.googleapis.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
1 static.freshdev.io support.handprintinc.com
1 fonts.googleapis.com support.handprintinc.com
20 6

This site contains links to these domains. Also see Links.

Domain
www.handprintinc.com
www.freshworks.com
Subject Issuer Validity Valid
support.handprintinc.com
R11
2024-07-02 -
2024-09-30
3 months crt.sh
upload.video.google.com
WR2
2024-06-13 -
2024-09-05
3 months crt.sh
*.gstatic.com
WR2
2024-06-13 -
2024-09-05
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-08-14 -
2024-09-11
a year crt.sh

This page contains 2 frames:

Primary Page: https://support.handprintinc.com/support/home
Frame ID: E9ABF9F2A02F1841C8E72219D7FB98FF
Requests: 19 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: BD95EDD60892B65B7D5136173CA60B20
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : Handprint Inc.

Page URL History Show full URLs

  1. https://support.handprintinc.com/ HTTP 302
    https://support.handprintinc.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

20
Requests

100 %
HTTPS

29 %
IPv6

5
Domains

6
Subdomains

7
IPs

2
Countries

1445 kB
Transfer

2483 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.handprintinc.com/ HTTP 302
    https://support.handprintinc.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.handprintinc.com/support/
Redirect Chain
  • https://support.handprintinc.com/
  • https://support.handprintinc.com/support/home
21 KB
7 KB
Document
General
Full URL
https://support.handprintinc.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.243.61.240 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-243-61-240.compute-1.amazonaws.com
Software
fwe /
Resource Hash
ce727671f2f9c148648ff25984e0ee8b1a646d9e7b293c6938d101ae2830d604
Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
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etag
W/"9e187ca1be4648ab5d89949cbe447579"
nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
42
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
030724235008
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
bf754718-23d0-4718-bbf5-a3dff6460062
x-trace-id
00-49c891da484641d158fcdb0a95c4d3fd-b1c88f7b098a6ae3-00
x-xss-protection
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Redirect headers

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no-cache, no-store, max-age=0, must-revalidate
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content-type
text/html; charset=utf-8
date
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expires
Fri, 01 Jan 1990 00:00:00 GMT
location
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nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
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server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
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x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
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x-trace-id
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x-xss-protection
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theme.css
support.handprintinc.com/assets/cdn/portal/styles/
1 MB
117 KB
Stylesheet
General
Full URL
https://support.handprintinc.com/assets/cdn/portal/styles/theme.css
Requested by
Host: support.handprintinc.com
URL: https://support.handprintinc.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.243.61.240 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-243-61-240.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.handprintinc.com/support/home
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
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content-security-policy
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date
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date
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129 KB
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General
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Requested by
Host: support.handprintinc.com
URL: https://support.handprintinc.com/support/home
Protocol
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Response headers

date
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date
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x-content-type-options
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UWk3cD7y+LNrfUMLptohoLTZ6AJSiF/PyBEtyRJxZ3Kqvxh3B+xp+IdvSMKgmT1QRWwS/j1bo5w=
marketplace-heap.js
cdn.freshdev.io/assets/
14 KB
6 KB
Script
General
Full URL
https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by
Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.45 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-45.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
cf32a42199720c2f6f926502e84f4c6630dec80292055916bc399830600bc625

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.handprintinc.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 03 Jul 2024 07:38:22 GMT
content-encoding
gzip
via
1.1 1fd323b9134f7d940dac0d007036a604.cloudfront.net (CloudFront)
last-modified
Wed, 24 Apr 2024 07:31:08 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P5
age
58248
etag
W/"fc998c26d5121c1a48a2217fabb40e8f"
x-amz-server-side-encryption
AES256
vary
Accept-Encoding, Origin
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=86400,public
x-amz-cf-id
6dGXMxBAkwYpUbaAc0COjDW37ZL-t45b1wt3hP4XYtFcoMA1MGrtew==
heap_receiver.html
cdn.freshdev.io/assets/ Frame BD95
0
0
Document
General
Full URL
https://cdn.freshdev.io/assets/heap_receiver.html
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.93 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-93.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Accept-Language
de-DE,de;q=0.9;q=0.9
Referer
https://support.handprintinc.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

age
66247
cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
Wed, 03 Jul 2024 22:23:58 GMT
etag
W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified
Wed, 24 Apr 2024 07:31:11 GMT
server
AmazonS3
vary
Accept-Encoding Origin
via
1.1 0a624670dff351af866d2f19bde4a312.cloudfront.net (CloudFront)
x-amz-cf-id
cZS_FcMlUi4AsBrvPKRAVVaZpi36yeMEz6gQXHF9QI8Htlgdn-WWvA==
x-amz-cf-pop
FRA56-P5
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
XYs-fNF75pFCw5Qxm79ku1J8QsnpQVpjBA.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151020765843/fav_icon/
2 KB
0
Other
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151020765843/fav_icon/XYs-fNF75pFCw5Qxm79ku1J8QsnpQVpjBA.png
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
52.217.89.190 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
ccf7c48a4fde30babe95da5177f21544f9d74c39443b1b831430136e52c1737e

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.handprintinc.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Wed, 03 Jul 2024 23:49:10 GMT
x-amz-version-id
Ll5U2f2wzAlqKA6l5xsAfmhpDV0mxAEN
Last-Modified
Tue, 16 May 2023 13:47:44 GMT
Server
AmazonS3
x-amz-request-id
XCPR2GQ61H3RFPWV
ETag
"6b6c55296987ec8970a062c5e35cc874"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
2109
x-amz-id-2
UWk3cD7y+LNrfUMLptohoLTZ6AJSiF/PyBEtyRJxZ3Kqvxh3B+xp+IdvSMKgmT1QRWwS/j1bo5w=

Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 undefined| event object| fence object| sharedStorage object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
support.handprintinc.com/ Name: _x_w
Value: 44_2
.freshdev.io/ Name: _hp2_id.143135558
Value: %7B%22userId%22%3A%227485101402305707%22%2C%22pageviewId%22%3A%224458770725466618%22%2C%22sessionId%22%3A%223767932186399691%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.143135558
Value: %7B%22r%22%3A%22https%3A%2F%2Fsupport.handprintinc.com%2F%22%2C%22ts%22%3A1720050549809%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
fonts.googleapis.com
fonts.gstatic.com
s3.amazonaws.com
static.freshdev.io
support.handprintinc.com
18.66.112.45
18.66.112.93
18.66.122.128
2a00:1450:4001:80b::2003
2a00:1450:4001:830::200a
52.217.89.190
54.243.61.240
03a78f105202871b25cbf7e2230add72575ddfa22efb8e89ed725003c86a29c7
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