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HOW CAN WE HELP?


Refunds & Cancelled Purchases

Waiting to receive money back from a purchase?

6 articles

Get Started with KOHO

Interested in joining KOHO? Find out how to get an account here!

11 articles

Move Money

How to load your account and send money from KOHO

28 articles

Balance

Spendable, Savings, and Interest

13 articles

Credit

Credit Building, Secured Credit Building, Cover, Pay Later, and Rent Reporting

19 articles

My Account & Login

How to make updates to your personal information and login/access support

17 articles

My Plan

Learn how to maximize your KOHO account

24 articles

Your Cards

Learn about your card arrival times, activating your card, and how to replace a
lost or damaged card

15 articles

Spend

Understanding purchases made with your KOHO card.

22 articles

Security

Best practices on keeping your KOHO account safe & secure

9 articles

Referrals

Refer your friends to KOHO and earn!

1 article

Financial Coach

Improve your financial knowledge with these tips and tricks!

5 articles

FAQ

Answers to the most popular questions we get!

79 articles
Our Most Popular Articles
How does Credit Building work?

What is Cover?

Changing Plans

What do Pending and Settled mean?

When will I see a return or refund appear?

Whether you’re spending, saving, or earning, KOHO is made for your money.
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