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Submitted URL: http://dx.doi.org/10.1016/j.jbusres.2019.12.035
Effective URL: https://www.sciencedirect.com/science/article/pii/S014829631930801X?via%3Dihub
Submission: On October 02 via api from GB — Scanned from GB

DOM tree The "DOM" is the Document Object Model