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Text Content

 * HomeWelcome to Solutions By Mediation
 * ServicesService Offering
 * Mediation ProcessWhat’s involve in the process
 * AboutMeet Mediator Ghenwa Aldaiaa Kassrawi
 * ContactBook Your Appointment
 * Menu

 * Mail
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 * Facebook




 * WELCOME TO
   SOLUTIONS BY MEDIATION
   
   Take control of your life and get the best outcome.
   
   Book Your Appointment


WE AT SOLUTIONS BY MEDIATION CAN FACILITATE NEGOTIATIONS AND AIM TO PROVIDE
ALTERNATIVE DISPUTE RESOLUTION SERVICES TO AVOID LENGTHY DISPUTES. WE CAN
PROVIDE DIRECTIONS AND HELP RESTORE HEALTHY COMMUNICATION BY ENGAGING BOTH
PARTIES IN A DISPUTE TO REACH A DECISION IN A CARING ENVIRONMENT.




COMMUNITY & FAMILY CONFLICTS

Mediation services for families and communities




HEALTHCARE

Mediation services for healthcare disputes




COMMERCIAL & REAL ESTATE

Mediation services for commercial and real estate disputes




INSURANCE & EMPLOYMENT

Mediation services for insurance and employment disputes




AND MANY MORE

Contact us about your mediation requirements




Solutions By Mediation have the ability to meet unique conflict needs.  From a
simple neighbourhood dispute to healthcare, schools, community and family
conflicts, commercial, real estate, insurance and employment disputes and many
more no matter how simple or complicated  it may be.

We will support you during this emotional and stressful time, and we are
committed to empowering you to resolve your conflicts.  We will save you time
and money and have your best interest at heart to keep you out of the
complicated, costly legal system.



We at Solutions by Mediation have a team of consultants in various fields who
assist solving your problems in the best way possible.





THE MEDIATION PROCESS





1. WE TALK ABOUT YOUR DISPUTE SITUATION



The mediator will have a confidential discussion with each party separately, and
encourage each party to talk through the issues and identifying common ground.




2. EXPLAIN OUR ROLE



The role of the mediator is to meet each party’s need, addresses their concerns
in neutral non judgemental manner, help to reach a mutual decision but never
give advice or make a decision.




3. WE WILL BE WITH YOU EVERY STEP OF THE WAY



An agenda will be created to guide you through, and explore the issues, develop
options, and prioritise points of concern.  The Mediator will help both parties
to think realistically and find ways to discuss their dispute with the other
side.




4. WE DEVELOP A STRATEGY TO REACH A RESOLUTION



After discussion, the Mediator will facilitate the negotiation to reach a
meaningful agreement between the parties that create the best outcome for both
sides going forward, and will formalize the agreement to be relied on into the
future.






AT SOLUTIONS BY MEDIATION, WE CAN SPEAK YOUR LANGUAGE AND HAVE A COMPREHENSIVE
UNDERSTANDING OF THE CULTURAL DIVERSITY OF OUR CLIENTS. WE PROVIDE INTERPRETERS
IN YOUR LANGUAGE TO ELIMINATE WORRIES AND AVOID MISUNDERSTANDING.


BOOK YOUR APPOINTMENT


MEET MEDIATOR
GHENWA ALDAIAA KASSRAWI




GHENWA’S STORY



Ghenwa was first introduced to Mediation through providing Interpreting services
to the parties in conflicts.

While providing language support and through observation, she has gained a lot
of knowledge and experience of various  Mediation techniques. She thereafter
applied the knowledge she gained to assist people in the community with their
conflicts.

In addition to be accredited as a national mediator with experience spanning
over decades as legal English – Arabic Translator and Interpreter, Ghenwa
understands the need for a multilingual mediator in the community. She is
passionate about and realises the necessity to reach non English speaking
people, and support them to solve their dispute in the most effective and
amicable way, to avoid going the path of the expensive and stressful legal
system.

Ghenwa takes pride in putting her long practical experience into action to
provide alternative dispute resolution services.


CREDENTIALS & QUALIFICATIONS


 * Nationally Accredited Mediator 
 * Bachelor of Arts in English Literature
 * Professional certified translator & Interpreter
 * Diploma of Interpreting
 * Associated Diploma of Business in Travel & Tourism
 * Certificate IV in Training and Assessment


MEMBERSHIPS


 * Member of AMA for Mediator
 * Member of the Australian institute for Translators & Interpreters 
 * Member of Interpreters & Translators social club
 * Member of the Arab Chamber of Commerce
 * Member of Ethnic Community Council of Queensland


CONTACT SOLUTIONS BY MEDIATION




Use the form below to book your appointment, or feel free to give us a call or
send us an email to chat more about your mediation requirements.

Payment fees for mediation apply for this process and will be agreed on with the
client in accordance to  volume of work incorporated.

1 Step 1
First Name

Last Name

Email Address
email
Mobile Number

What Mediation Services do you require?
Community and family conflictsHealthcareSchoolsCommercialReal
EstateInsuranceEmployment disputes Other
How did you hear about Solutions by Mediation?
Select An OptionWord of mouthFacebookGoogle SearchReferralOther
Message
0 /
Submit Form

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 * EMAIL
   
   Click here to email
   
   
   

 * PHONE
   
   0417 741 131
   
   
   

 * LOCATION
   
   Brisbane, Queensland, AUSTRALIA
   
   
   




ABOUT SOLUTIONS BY MEDIATION

We at Solutions by Mediation can facilitate negotiations and aim to provide
alternative dispute resolution services to avoid lengthy disputes. We can
provide directions and help restore healthy communication by engaging both
parties in a dispute to reach a decision in a caring environment.


CONTACT US

Brisbane, Queensland
AUSTRALIA

Email:
ghenwa@solutionsbymediation.com.au

Phone: 0417 741 131


OFFICE HOURS

Mon – Fri: 9:00am – 5:00pm

Sat: By appointment only

Sun: By appointment only

© Copyright - Solutions By Mediation 2024 | Website by Ola Digital
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