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Home » Cloud services » Some Microsoft services, DuckDuckGo hit by global outage


SOME MICROSOFT SERVICES, DUCKDUCKGO HIT BY GLOBAL OUTAGE

A global outage is affecting a variety of Microsoft services, including its Bing
search engine and Copilot AI tool.
By Staff Reporter23 May 2024
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News Alerts
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A global outage is affecting a variety of Microsoft services, including its Bing
search engine and Copilot AI tool.

Users turned to social media on Thursday to complain about the outage, which is
also impacting third parties, including the search engine DuckDuckGo, which
relies on Microsoft’s infrastructure.

TechCentral was unable to access Bing on Thursday morning, with the website
simply warning: “Hmmm … can’t reach this page.”

Downdetector.com reported a spike in complaints about Bing starting at around
7.30am SAST

The Bing status page, which is meant to display the current status of the Bing
search engine and its related services, returned the same error.

Copilot, the artificial intelligence chatbot build into Bing, was also down. The
copilot.microsoft.com website was also inaccessible shortly after 10am SAST.
ChatGPT, on which Copilot is based, was accessible.

Microsoft’s Azure status page, which shows issues impacting its Azure data
centre infrastructure, was available but said there were “currently no active
events”.

The problems appear to be impacting users worldwide.


SPIKE IN COMPLAINTS

Downdetector.com, a website that monitors website outages, reported a spike in
complaints about Bing starting at around 7.30am SAST on Thursday. Downdetector
also showed a spike in user complaints about DuckDuckGo, which is reliant on
Microsoft services.

Some reports have suggested the problem could be related to the Bing API, or
application programming interface, which is used by DuckDuckGo and other
services.

Update: Services appeared to be returning at around 10.30am SAST, with the Bing
website seemingly fully operational again. However, DuckDuckGo was still
experiencing problems delivering search results as of 2.30pm SAST. The Microsoft
Copilot website was also still inaccessible.   – © 2024 NewsCentral Media

 * This is a developing story


READ NEXT: NOT EVEN AI CAN GET USERS EXCITED ABOUT BING


Bing Copilot Downdetector Microsoft Microsoft Bing Microsoft Copilot
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