support.atlassian.com Open in urlscan Pro
108.138.7.35  Public Scan

Submitted URL: https://confluence.atlassian.com/x/nwkvOg
Effective URL: https://support.atlassian.com/atlassian-account/docs/protect-your-atlassian-account/
Submission: On March 01 via api from US — Scanned from DE

Form analysis 0 forms found in the DOM

Text Content

ATLASSIAN SUPPORT

 * Products
 * Documentation
 * Resources

 * Contact
 * 
 * Log in
 * 

 * 
 * Log in
 * 

Cloud
Data Center
 * Jira Software
 * Jira Service Management
 * Jira Work Management
 * Jira Align
 * Confluence
 * Trello
 * Bitbucket
 * Opsgenie
 * Statuspage
 * Atlas
 * Halp
 * Advanced Roadmaps for Jira
 * Team Calendars
 * Questions for Confluence
 * Atlassian Cloud
 * Atlassian Analytics
 * Compass
 * Jira Product Discovery

 * Get access to your Atlassian cloud products
   
   Discover important Atlassian cloud account log in information, including
   troubleshooting problems.

 * Manage your Atlassian account
   
   Make changes to your individual Atlassian account profile.

 * Keep your Atlassian account secure
   
   Follow steps and best practices to protect your account.

 * Work with Atlassian teams across your products
   
   Learn how to create and manage your Atlassian teams and profiles.

 * Community
   
   Answers, support and inspiration

 * System Status
   
   Cloud services health

 * Suggestions and bugs
   
   Feature suggestions and bug reports

 * Marketplace
   
   Product apps

 * Billing & licensing
   
   Frequently asked questions

Products
Documentation
Resources
 * Log in to account
 * Contact support
 * Training & Certification
 * Atlassian Migration Program
 * GDPR guides
 * Enterprise services
 * Atlassian Partners
 * Developers
 * Success Central
 * User groups
 * Automation for Jira
 * Atlassian.com

Atlassian accounts

Documentation

 * 
   Get access to your Atlassian cloud products
   * Log in to your Atlassian account
   * Supported browsers for Atlassian cloud products
   * 
     Troubleshoot login issues with your Atlassian account
     * Login issues related to browser cookies
     * Password reset issues
     * Email address verification issues
     * Account issues related to a private Apple email address
     * Login issues related to two-step verification
     * Login issues related to single sign-on (SSO)
     * Login issues related to an incorrect email address error
     * Login issues related to a locked Atlassian account
     * Login issues related to identity verification
   * Switch between multiple Atlassian accounts
   * Verify your identity
 * 
   Manage your Atlassian account
   * What is an Atlassian account?
   * Create an Atlassian account
   * Manage your personal profile
   * Manage your language preferences
   * Update your profile and visibility settings
   * Access your personal data
   * Delete your Atlassian account
   * 
     Manage third-party accounts linked to your Atlassian account
     * Log in with a third-party account
     * Log in with SAML single sign-on
     * Manage linked third-party accounts
 * 
   Keep your Atlassian account secure
   * Manage API tokens for your Atlassian account
   * Manage recently used devices for your Atlassian account
   * Manage two-step verification for your Atlassian account
   * 
     Protect your Atlassian account
 * 
   Work with Atlassian teams across your products
   * What is an Atlassian team?
   * Create and manage an Atlassian team
   * Manage your team profile
   * Search for people and teams
   * Teams in Jira projects
   * Visibility of Atlassian teams information

Atlassian Support
/
Atlassian accounts Resources
/
Keep your Atlassian account secure


PROTECT YOUR ATLASSIAN ACCOUNT

At Atlassian your security matters to us. Help us keep your account and
information safe. We recommend following the steps below regularly.

 1. Change the passwords for your online accounts (including your email
    accounts) and use a different password for each. Particularly if they use
    the same credentials you used for your Atlassian account.

 2. Enable two-step verification for your account to require an extra step when
    you log in to your account. Learn how to set up two-step verification.

 3. Use an API token for Jira and Confluence REST API basic authentication.
    Learn more about API tokens.

 4. If you use Bitbucket:
    
    1. Review your account's sessions history and audit logs in Bitbucket (once
       you log in) to ensure no one other than you has made changes.
    
    2. Use an SSH key when performing Git operations. Learn more about SSH keys.
    
    3. Whitelist your IP addresses so that users can only access your Bitbucket
       content from those IP addresses. You must be a Bitbucket team admin (or
       account owner) to whitelist IP addresses.

 5. Use a password manager to help you generate and store strong passwords.


STAY SECURE WHEN LOGIN DETAILS ARE STOLEN

We have security measures in place to detect whether your password is on a list
of login details that have been stolen during another company’s breach.

When we detect that you’re using the same password for your Atlassian account to
log in to the website of a company that’s been breached, we invalidate your
password and require you to set a new one as a precautionary measure. This helps
to keep your Atlassian account secure and prevent attackers from gaining
unauthorized access.

If this happens, you’ll see an on-screen notification when you try to log in and
we’ll send an email with more information. Follow the steps in the notification
or email to set your new password.

Was this helpful?

Yes
No
It wasn't accurate

It wasn't clear

It wasn't relevant
Provide feedback about this article


ADDITIONAL HELP

Ask the Community
 * Keep your Atlassian account secure
 * Manage API tokens for your Atlassian account
 * Manage recently used devices for your Atlassian account
 * Manage two-step verification for your Atlassian account

 * Protect your Atlassian account

CommunityQuestions, discussions, and articles
 * Your Privacy Choices
 * Privacy Policy
 * Terms of Use
 * Security
 * 2024 Atlassian

This site uses cookies to improve your browsing experience, perform analytics
and research, and conduct advertising. To change your preferences, click Manage
preferences. Otherwise, clicking Accept all cookies indicates you agree to our
use of cookies on your device. Clicking Reject all cookies means you do not
agree to our use of non-strictly necessary cookies on your device.Atlassian
Cookies and Tracking Notice
Manage preferences Reject all cookies Accept all cookies



MANAGE PREFERENCES

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
More information
Accept all

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They are based on uniquely identifying your
browser and internet device. If you do not allow these cookies, you will
experience less targeted advertising.

FUNCTIONAL COOKIES

Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. If you do not
allow these cookies we will not know when you have visited our site, and will
not be able to monitor its performance.

Back Button


COOKIE LIST



Search Icon
Filter Icon

Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

Reject all Confirm my choices