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Request a demo * 10 BILLION+ messages per month * 45,000+ brands across 60+ countries * 6 OUT OF 10 B2C chats powered by us TRUSTED BY LEADING BRANDS GLOBALLY GUPSHUP POSITIONED AS A MAJOR CX PLAYER IN 2023 GARTNER® COMPETITIVE LANDSCAPE for Communications Platform as a Service Tell me more CREATE MOMENTS OF MAGIC ACROSS CUSTOMER LIFECYCLE EXPERIENCE ONE CONVERSATIONAL ENGAGEMENT PLATFORM TO DRIVE KEY BUSINESS RESULTS ACROSS THE CUSTOMER LIFECYCLE PRE-PURCHASE CONVERSATIONAL MARKETING Empower prospects to converse with you while engaging with their friends through their preferred channel Engage with your customers via voice bots and chatbots to campaign, capture leads, and increase retention and loyalty Maximize advertising ROI & conversions with conversational ads and powerful campaign manager Explore Conversational Marketing IN-PURCHASE CONVERSATIONAL COMMERCE Boost your revenue by selling to the right consumers at the right time, on the channels they prefer to spend time on Leverage digital catalogues, tailored recommendations, one-click-payments to convert more visitors on social media and web Intelligently re-engage with prospects with abandoned carts and successfully complete the sale Explore Conversational Commerce POST-PURCHASE CONVERSATIONAL SUPPORT Empower your customers to find a resolution to their queries on demand, 24/7, in their preferred language Resolve ~80% of queries with automation and smartly route critical queries to live agents Unclog tickets with easy-to-scale self-service customer support to care for peaks and business as usual Explore Conversational Support PLATFORM CAPABILITIES TO MAKE YOU A SUPERHUMAN Bot Studio Agent Assist Integrations Conversational AI Campaign Manager CRAFT CUSTOM CONVERSATIONAL JOURNEYS WITH ZERO CODE Empower your marketing, product and support users with pre-built bot templates and a visual editor to go-live on any channel in minutes Explore Bot Studio INTERACT AND TRANSACT ACROSS 30+ MESSAGING CHANNELS LEVERAGE A SINGLE API TO AUTOMATE CONVERSATIONAL ENGAGEMENT ACROSS 30+ MESSAGING CHANNELS WHATSAPP MESSAGING API Leverage WhatsApp to connect, converse and care for customers Explore WhatsApp GOOGLE’S BUSINESS MESSAGES Automate query responses in the moment of need, anywhere on Google Explore GBM SMS Leverage quick, reliable, and scalable SMS API to deliver SMS in 195 countries Explore SMS VOICE API Boost agent productivity and enhance CSAT with Voice API Explore Voice INSTAGRAM MESSAGING API Engage with followers through Instagram Messaging API Explore Instagram RICH COMMUNICATION SERVICE Enable interactive mobile experiences between enterprises and customers with RCS Explore RCS CONVERSATIONAL AUTOMATION FOR EVERY INDUSTRY We understand your business and can make every customer touchpoint conversational across marketing, commerce, and support * BFSI Make online finance easy with AI and 150+ pre-built journeys that automate routine customer interactions Explore BFSI * Retail Deliver expert guidance anytime, anywhere, and sell more with a personalised shopping experience Explore Retail * Food & Beverage Receive orders and payments directly, manage home delivery and marketing Explore F&B * Education Enhance student experience from onboarding to learning with AI chatbots and voice bots Explore Education * Healthcare Transform patient-doctor engagement with chatbots on messaging channels Explore Healthcare * Travel Improve booking, travel and guest experience with chatbots on messaging channels Explore Travel Case Studies Gain insights on how we’ve empowered companies globally to deliver better customer experience * CASE STUDY HOW AN AUSTRIAN RETAIL BRAND GREW ITS QUARTERLY ONLINE SALES REVENUE USING GUPSHUP'S CONVERSATIONAL AI Download PDF * CASE STUDY HOW A WELLNESS BRAND AUTOMATED 70% OF ITS CUSTOMER QUERIES ONLINE THROUGH GUPSHUP'S CONVERSATIONAL AI Download PDF * CASE STUDY HOW AN E-COMMERCE BRAND ACHIEVED A 10X ROI IN MONTHLY SALES WITH GUPSHUP'S WHATSAPP BUSINESS Download PDF We are a Conversational Engagement Platform empowering businesses to engage meaningfully with customers across commerce, marketing and support use-cases on 30+ channels Get in touch COMPANY * About Us * Careers * Leadership * Newsroom RESOURCES * ebooks * Case Studies * Blogs * FAQ * Videos * Developers * Webinars * Podcasts FOLLOW US * * * * * EXPLORE WHATSAPP FOR BUSINESS English Go -------------------------------------------------------------------------------- PrivacySecurityCookiesTermsDLT Gupshup © 2023. 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