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URL: https://jobs.sap.com/job/Walldorf-Technical-Presales-Manager-%28fmd%29-Office365-Modern-Workplace-69190/1126070901/
Submission: On October 28 via api from IE — Scanned from DE

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Text Content

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Sprache
 * Deutsch (Deutschland)
 * English (Global)
 * Français (France)
 * 日本語 (日本)
 * 简体中文 (中国大陆)

Bewerberprofil



Sprache
 * Deutsch (Deutschland)
 * English (Global)
 * Français (France)
 * 日本語 (日本)
 * 简体中文 (中国大陆)

Bewerberprofil



Sprache
 * Deutsch (Deutschland)
 * English (Global)
 * Français (France)
 * 日本語 (日本)
 * 简体中文 (中国大陆)

Bewerberprofil





TECHNICAL PRESALES MANAGER (F/M/D) OFFICE365 - MODERN-WORKPLACE

Pre-Sales
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Laden...
Aufgabenbereich
Alle Bildung und TrainingCommunicationConsulting and Professional
ServicesCorporate OperationsFinanzenInformation TechnologyKundenservice und
UnterstïutzungMarketingPersonalPre-SalesSalesSales SupportSekretariat /
AssistenzSoftware- QualitätssicherungSoftware-Design und
EntwicklungSoftware-Development OperationsSoftware-ResearchSoftware-User
ExperienceSolution und Produkt Management
Karrierestatus
Alle AbsolventenAusbildungBerufserfahrenManagementStudenten
Land/Region
AlleDeutschlandIrlandSchweizTschechische RepublikÖsterreich


About Delos Cloud:

Delos Cloud, a start-up founded by SAP, strives to deliver a sovereign cloud
platform for the digital transformation of the German public sector. The
platform is an essential component for the implementation of the German
Administrative Cloud Strategy (DVS) in compliance with all relevant data
protection, IT security, and secrecy requirements of the BSI. Delos Cloud is a
trusted partner of the federal, state, and local IT service providers and
complements their service portfolio. Therefore, you will find exciting and
varied tasks in an innovative and meaningful environment. For more information,
please visit: www.deloscloud.de

About Delos Cloud:

 

Delos Cloud, a start-up founded by SAP, strives to deliver a sovereign cloud
platform for the digital transformation of the German public sector. The
platform is an essential component for the implementation of the German
Administrative Cloud Strategy (DVS) in compliance with all relevant data
protection, IT security, and secrecy requirements of the BSI. Delos Cloud is a
trusted partner of the federal, state, and local IT service providers and
complements their service portfolio. Therefore, you will find exciting and
varied tasks in an innovative and meaningful environment. For more information,
please visit: www.deloscloud.de

 

What you`ll do:

 

We are looking for a Technical Presales Manager - Microsoft Office 365 Solutions
to act as a Subject Matter Expert (SME) for our customers and partners,
including system integrators, in our sovereign Delos Cloud environment. This
role is essential for building and maintaining strong relationships with
customers and partners by providing technical expertise, support, and guidance
in deploying, migrating and optimizing Microsoft Office 365 solutions tailored
to cleared cloud operations. The successful candidate will play a pivotal role
in ensuring the effective deployment and integration of Office 365 within our
customers' environments while supporting system integrators with technical
insights and recommendations.

 

Key responsibilities:

 

Customer Engagement:

 * Act as the primary technical liaison for customers and partners, especially
   system integrators, helping them understand and implement Office 365
   solutions within our sovereign Delos Cloud environment.
 * Collaborate directly with customers to gather requirements, develop tailored
   solutions, and provide ongoing technical support for Office 365
   implementations.

Partner Collaboration:

 * Work closely with external partners, including system integrators, to ensure
   they have the technical knowledge and tools required to successfully migrate
   & deploy Office 365 solutions in highly regulated and secure environments.
 * Provide technical training, documentation, and resources to partners,
   ensuring they understand Office 365 features, compliance requirements, and
   best practices.

Solution Design & Deployment:

 * Lead and support the deployment of Office 365 solutions for customers,
   ensuring seamless integration, optimal performance, and adherence to security
   and compliance standards.
 * Oversee migration projects for customers transitioning from legacy systems to
   Office 365, ensuring minimal disruption and adherence to best practices.

Security & Compliance Support:

 * Ensure that all customer solutions meet strict security, compliance, and
   regulatory standards.
 * Assist partners and customers in configuring and maintaining Office 365
   environments that comply with security requirements for classified or
   sensitive data.

Technical Troubleshooting & Support:

 * Provide high-level technical support and troubleshooting for Office 365
   issues, particularly those experienced by customers and partners working in
   secure environments.
 * Engage with Microsoft’s support teams when necessary to resolve complex
   issues and keep customers informed throughout the process.

Pre-Sales & Post-Sales Support:

 * Support the sales team by providing technical expertise during the pre-sales
   phase, conducting demos, answering technical questions, and ensuring proposed
   solutions meet client needs.
 * Post-sale, work closely with the customer and system integrator teams to
   ensure successful deployment, configuration, and ongoing maintenance of
   Office 365 solutions.

Training & Enablement:

 * Provide regular training sessions, technical workshops, and documentation for
   both customers and partners on Office 365 functionality, best practices, and
   troubleshooting strategies.
 * Actively engage with partners to keep them informed of new Office 365
   features, updates, and innovations that may impact or improve their
   operations.

Continuous Improvement & Feedback Loop:

 * Gather feedback from customers and partners regarding their experiences with
   Office 365 deployments and provide insights to internal teams for product or
   process improvement.
 * Stay updated on new Office 365 features, updates, and industry trends,
   ensuring customers and partners are informed of opportunities to enhance
   their environments.

What you bring:

 

 * Bachelor’s degree in Computer Science, Information Technology, or a related
   field, or equivalent work experience.
 * 5+ years of hands-on experience in supporting or deploying Microsoft Office
   365 solutions, particularly for external customers or within partner
   ecosystems.
 * Demonstrated experience working with system integrators and/or government
   customers in highly regulated industries.
 * Proven experience in managing Office 365 migrations and implementations
   within cleared environments.
 * Strong understanding of security and compliance requirements related to
   Office 365.
 * Deep knowledge of Microsoft Office 365 suite (Exchange Online, SharePoint
   Online, Teams, OneDrive) and relevant administration portals.
 * Proficient in PowerShell scripting for automating Office 365 management.
 * Strong communication and presentation skills with the ability to translate
   technical concepts to non-technical stakeholders.
 * Proven experience in customer-facing roles, with strong interpersonal skills
   and the ability to build trust with external stakeholders.
 * Ability to work closely with both technical and business teams to develop and
   deliver Office 365 solutions.
 * Fluency in German & English

 

Certifications:

 * Microsoft Certified: Office 365 Fundamentals (MS-900) 
 * Microsoft Certified: Modern Desktop Administrator (MD-100, MD-101) 
 * Microsoft Certified: Enterprise Administrator Expert (MS-100, MS-101) 
 * ITIL, or other relevant certifications are a plus.

 

What we offer

 

 * A flexible work environment that promotes a healthy balance between personal
   and professional life 
 * Excellent development opportunities 
 * Competitive salary and various employee discounts and vouchers 
 * Flexible working models such as working from home flexibility as well as
   time-off models 
 * Flexible mobility programs (e.g. company car policy, JobRad, etc.)  
 * In the office: free lunch, water, excellent coffee, and opportunities for
   outdoor sports activities 
 * Additionally: Company pension plan, share participation options, working time
   account, etc. 
 * Intense onboarding, incl. personal buddy 
 * Our culture of inclusion, focus on health and well-being, and flexible
   working models help ensure that everyone – regardless of background – feels
   included and can run at their best.  
 * We believe we are made stronger by the unique capabilities and qualities that
   each person brings to our company, and we invest in our employees to inspire
   confidence and help everyone realize their full potential.  
 * We ultimately believe in unleashing all talent and creating a better and more
   equitable world. 
 * Delos Cloud is proud to be an equal opportunity workplace and is an
   affirmative action employer. We are committed to the values of Equal
   Employment Opportunity and provide accessibility accommodations to applicants
   with physical and/or mental disabilities. 

 

#DelosCloud

We win with inclusion
Our culture of inclusion, focus on health and well-being, and flexible working
models help ensure that everyone – regardless of background – feels included and
can run at their best. At Delos Cloud, we believe we are made stronger by the
unique capabilities and qualities that each person brings to our company, and we
invest in our employees to inspire confidence and help everyone realize their
full potential. We ultimately believe in unleashing all talent and creating a
better and more equitable world.
Delos Cloud is proud to be an equal opportunity workplace and is an affirmative
action employer. We are committed to the values of Equal Employment Opportunity
and provide accessibility accommodations to applicants with physical and/or
mental disabilities. If you are interested in applying for employment with Delos
Cloud and are in need of accommodation or special assistance to navigate our
website or to complete your application, please send an e-mail with your request
to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee
Referral Program, according to the eligibility rules set in the SAP Referral
Policy.
Specific conditions may apply for roles in Vocational Training.




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Ausschreibungsnummer 404974
Ausschreibungsdatum 30.09.2024
Funktionsbereich Pre-Sales
Karrierestatus Berufserfahren
Anstellungsverhältis Vollzeit, unbefristet
Voraussichtliche Reisetätigkeit 0 - 10%
Standort

Walldorf, DE, 69190

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Sales Jobs_DE, Jobs im Vertrieb bei SAP, Deutschland, Delos-Cloud-Germany
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