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ROCKET FAMILY OF COMPANIES PRIVACY POLICY

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Effective Date: March 15, 2022

This Rocket Family of Companies Privacy Policy describes how the Rocket Family
of Companies (as defined in "Who We Are" below) process information collected on
our websites and applications (including mobile) or through your online
interactions with us (collectively, our "Services").

In some circumstances, we may provide you with additional or supplemental
privacy notices to the extent they apply to you because of the products and
services you obtain from us or different laws that may apply to you. If you are
a California resident, please refer to the California Privacy Policy.

By using any of our Services, you acknowledge the privacy practices we describe
in this Rocket Family of Companies Privacy Policy. You also acknowledge that you
have read this policy and other policies described.


WHO WE ARE

When we say "Rocket Family of Companies," we mean companies that are controlled
by RKT Holdings, LLC and share the Rocket name or are on the Rocket platform. A
reference to "Rocket", "we" or "us" is a reference to the relevant Rocket
Company in the Rocket Family of Companies that is involved in the processing
activity. This policy does not apply to Rocket affiliates that aren't in the
Rocket Family of Companies ("Affiliates"), and the data practices of Affiliates
are governed by their own privacy policies.

Rocket Family Of Companies

The Rocket Family of Companies includes:

 * Rocket Mortgage
 * Rocket Auto
 * Rocket Loans
 * Rocket Homes
 * Rocket Solar
 * Truebill, a Rocket Company
 * Rocket Central
 * ForSaleByOwner.com, a Rocket Company

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INFORMATION WE COLLECT

Information You Provide

We collect information you provide to us. For example, we collect information
from you when you create a Rocket account, fill out a form or otherwise submit
content through our Services, make a purchase, communicate with us via
third-party platforms, participate in a contest, promotion or survey, request
customer support or information about our Services, or otherwise communicate
with us.

The specific information we collect depends on the context in which you provide
it, and could include:

 * Name
 * Email address
 * Postal address
 * Phone number
 * Social security number
 * Location and approximate value of your property
 * Vehicle information, such as make, model, VIN and vehicle features
 * Age
 * Demographic information, such as race, ethnicity and gender gathered pursuant
   to federal requirements
 * Related loan products or services you have used in the past
 * Financial information, such as income, assets and net worth
 * Home ownership status and employment status
 * Insurance information
 * Other profile data, including your interests and preferences
 * Any other information you choose to provide

Information We Automatically Collect

We automatically collect certain information about your interactions with us or
our Services, including:

 * Transactional Information: When you make a purchase or complete a
   transaction, we collect information about the transaction, such as product or
   service details, financial details and the date and location of the
   transaction.

 * Device and Usage Information: We collect information about how you access our
   Services, including data about the device and network you use, such as
   hardware model, operating system version, mobile network, IP address, unique
   device identifiers and device regional and language settings, browser type,
   and app version. We also collect information about your activity on our
   Services, such as access times, pages viewed, links clicked, products and
   services considered, and the page you visited before navigating to our
   Services.

 * Your Content: As you allow through your device or application, we may collect
   information and content stored on your device, such as photos.

 * Location Information: In accordance with your device permissions, we may
   collect information about the precise location of your device. You may stop
   the collection of precise location information at any time (see the Your
   Choices section below for details).

 * Information Collected by Cookies and Similar Tracking Technologies: We (and
   those who perform work for us) use tracking technologies, such as cookies and
   web beacons, to collect information about your interactions with the
   Services.
   
   Cookies are small data files stored on your hard drive or in device memory
   that help us improve our Services and your experience, see which areas and
   features of our Services are popular and which emails and advertisements you
   view, authenticate users, reconstruct or observe activity relating to a
   session or by a user for troubleshooting, issue resolution, and other
   purposes, and count visits to our websites.
   
   Web beacons (also known as "pixel tags" or "clear GIFs") are electronic
   images that we use on our Services and in our emails to help deliver cookies,
   count visits, and understand usage and campaign effectiveness. In our mobile
   apps, we may also use technologies that are not browser-based like cookies.
   
   For example, our apps may include software development kits (known as SDKs)
   which are code that sends information about your use to a server. These SDKs
   allow us to track our conversions, bring you advertising both on and off the
   Service, and provide you additional functionality. For more information about
   these tracking technologies and how to disable them, see the Advertising and
   Analytics section below.

Information We Collect From Other Sources

We obtain information from third-party sources in certain situations. For
example, we may collect information about you from identity or other
verification services, credit bureaus (including your credit report),
advertising networks, mailing list providers, service providers and data
brokers. Our Services also may allow or require you to integrate or connect your
Rocket account with third-party services through service providers (such as
Plaid).

The information we receive from such third parties varies depending on the
information made available by those entities. Examples of the types of
information we receive include financial account information, information about
account balance, information about credit accounts, information about loan
accounts, information about investment accounts, identifiers and information
about account owners, information about account transactions and employment
information.

Additionally, if you create or log into your Rocket account through a
third-party platform, such as Facebook or Google, we'll have access to certain
information from that platform, such as your name, birthday, and profile
picture, in accordance with the authorization procedures determined by such
platform.

Information We Derive

We may derive information or draw inferences about you based on the information
we collect. For example, we may make inferences about your location based on
your IP address or city or postal code or infer that you are looking to purchase
certain products based on information you provide to us and your browsing
behavior and past purchases.

Plaid Technologies

Rocket enables you to use Plaid Technologies, Inc. to gather data from financial
institutions. By using the Services, you acknowledge and agree that your
information will be processed in accordance with the Plaid Privacy Policy and
you grant Rocket and Plaid the same rights, power and authority as specified
therein.

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HOW WE USE YOUR INFORMATION

We use the information we collect to provide our Services to you.

Other Reasons to Collect Information

We also use the information we collect to:

 * Fulfill or deliver the services you requested
 * Provide, maintain, improve and develop new products, services and features,
   including debugging and repairing errors in our Services
 * Personalize your experience with us
 * Send you technical notices, security alerts, support messages and other
   transactional or relationship messages, including responding to your
   inquiries and comments
 * Communicate with you about products, services, and events offered by Rocket
   and others and provide news and information that we think will interest you.
   See the Your Choices section below for information about how to opt out of
   these communications at any time
 * Monitor and analyze trends, usage, and activities in connection with our
   products and services
 * Personalize the advertisements you see on third-party platforms and websites.
   For more information, see the Advertising and Analytics section below
 * Show you offers for third-party services personalized to you, based on
   information we have collected about you
 * Facilitate contests, sweepstakes and promotions, and process and deliver
   entries and rewards
 * Detect, investigate, and help prevent security incidents and other malicious,
   deceptive, fraudulent, or illegal activity, and help protect the rights and
   property of Rocket and others
 * Comply with our legal and financial obligations
 * Create de-identified, anonymized or aggregated information
 * Fulfill any other purpose at your direction
 * Carry out any other purpose described to you at the time the information was
   collected

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HOW WE SHARE YOUR INFORMATION

We share personal information in the following circumstances or as otherwise
described in this policy.

Sharing Among Rocket Family Of Companies

The Rocket Family of Companies use and share your information with each other in
accordance with this Rocket Family of Companies Privacy Policy. This allows the
Rocket Family of Companies to manage and provide and offer you a variety of
their services through a broad lifecycle of your personal and financial needs.

Sharing With Affiliates

Rocket also shares your information with our Affiliates. For example, we share,
or may share, your information:

 * With Affiliates that act as vendors, service providers and consultants that
   access personal information to perform services for us, such as companies
   that assist us with call center/directory services
 * With Affiliates for their own services and marketing purposes
 * With Affiliates for regulatory reporting purposes and capturing performance
   metrics
 * With Affiliates if we believe (1) that your actions are inconsistent with our
   user agreements or policies, (2) that you have violated the law, or (3) it's
   necessary to protect the rights, property and safety of Rocket, our users,
   the public or others
 * In connection with, or during negotiations concerning, any merger, sale of
   company assets, financing or acquisition of all or a portion of our business
   by another company
 * With Affiliates with your consent or at your direction

We also share aggregated or de-identified information that cannot reasonably be
used to identify you.

Sharing With Other Third Parties

Rocket shares your information with non-affiliated third parties in the
following circumstances:

 * We share personal information with vendors, service providers and consultants
   that access personal information to perform services for us, such as
   companies that assist us with web hosting, shipping and delivery, payment
   processing, fraud prevention, customer service, data analytics, property
   title and appraisal services, technical support marketing and advertising.
 * If you submit a product review or post content in another public area of our
   Services, we share this information publicly on our Services.
 * If you choose to use integrations we offer on our Services, such as sharing
   your location through our Google Maps integration, we may share certain
   information with the integration partners.
 * We share personal information with third parties for their own services and
   marketing purposes, analytics, and in some cases to jointly market and
   provide products and services with third parties.
 * When you request information about services offered by other companies, we
   may disclose information about you to those companies so that we or they can
   notify you of, and determine if you qualify for, products or services.
 * We may disclose personal information if we believe that disclosure is in
   accordance with, or required by, any applicable law or legal process,
   including lawful requests by public authorities to meet national security or
   law enforcement requirements.
 * We may share personal information if we believe (1) that your actions are
   inconsistent with our user agreements or policies, (2) that you have violated
   the law, or (3) it's necessary to protect the rights, property and safety of
   Rocket, our users, the public, or others.
 * We share personal information with our lawyers and other professional
   advisors where necessary to obtain advice or otherwise protect and manage our
   business interests.
 * We may share personal information in connection with, or during negotiations
   concerning, any merger, sale of company assets, financing or acquisition of
   all or a portion of our business by another company.
 * We share personal information with your consent or at your direction,
   including but not limited to through third-party integrations you choose to
   enable.
 * We also share aggregated or de-identified information that cannot reasonably
   be used to identify you.

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ADVERTISING AND ANALYTICS

Web and Mobile Apps

We share personal information to allow others to provide analytics services and
serve advertisements across the web and in mobile apps. These entities may use
cookies, web beacons, device identifiers and other technologies to collect
information about your use of our Services and other websites and applications,
including your IP address, web browser, mobile network information, pages
viewed, time spent on pages or in mobile apps, links clicked and conversion
information.

This information may be used by Rocket and others to, among other things,
analyze and track data, reconstruct or observe activity relating to a session,
determine the popularity of certain content, deliver advertising and content
targeted to your interests on our Services and other websites, and better
understand your online activity.

For more information about interest-based ads, or to opt out of having your web
browsing information used for behavioral advertising purposes, please visit
www.aboutads.info/choices. Your device may also include a feature ("Limit Ad
Tracking" on iOS or "Opt Out of Interest-Based Ads" or "Opt Out of Ads
Personalization" on Android) that allows you to opt out of having certain
information collected through mobile apps used for behavioral advertising
purposes.

Third Parties

We also share personal information to work with third parties to serve ads to
you as part of customized campaigns on third-party platforms (such as Facebook).
As part of these ad campaigns, we or the third-party platforms may convert
information about you, such as your email address or phone number, into a unique
value that can be matched with a user account on these platforms to allow us to
learn about your interests and serve you advertising that is customized to your
interests. Note that third-party platforms may offer you choices about whether
you see these types of customized ads.

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CHILDREN'S PRIVACY

Rocket products are not intended for children. We don't direct our Services to
children under 13, or knowingly attempt to solicit or receive information from
children.

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CALIFORNIA SHINE THE LIGHT

California law permits residents of California to request certain details about
how their information is shared with third parties for direct marketing
purposes. If you're a California resident and would like to make such a request,
please call us at 888-444-7492.

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PROCESSING OF INFORMATION IN THE UNITED STATES AND OTHER COUNTRIES

Rocket is headquartered in the United States, and the Rocket Family of Companies
offers goods and services to consumers in the United States. We have operations
and vendors in the United States and other countries. Therefore, we and those
that perform work for us may transfer your personal information to, or store or
access it in, jurisdictions that may not provide levels of data protection that
are equivalent to those of your home jurisdiction.

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YOUR CHOICES

Account Information

You may update and correct certain account information, or delete your account,
by logging into your account or calling us at 888-444-7492. Please note that we
may retain certain information as required by law or for our legitimate business
purposes.

Location Information

When you first launch any of our mobile apps that collect precise location
information, you'll be asked to consent to the app's collection of this
information. If you initially consent to our collection of such location
information, you can subsequently stop the collection of this information at any
time by changing the preferences on your mobile device. You may also stop our
collection of this location information by following the standard uninstall
process to remove our mobile apps from your device.

Do Not Track Signals

You may be using an Internet browser that can communicate your privacy
preferences to the website, including requests not to track your usage and
browsing history. Currently, our websites do not respond to these signals.
Rocket may track your activity on these websites and use that information as
provided in this policy.

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CHANGES TO THIS POLICY

We may change this Rocket Family of Companies Privacy Policy from time to time.
If we make changes, we'll notify you by revising the date at the top of this
policy and, in some cases, we may provide you with additional notice, such as
adding a statement to our website or sending you a notification. We encourage
you to review this policy regularly to stay informed about our information
practices and the choices available to you.

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CONTACT INFORMATION

If you have questions regarding this Rocket Family of Companies Privacy Policy,
our information practices or other aspects of privacy relating to our Services,
call us at 888-444-7492.

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CALIFORNIA PRIVACY POLICY

The California Consumer Privacy Act or "CCPA" (Cal. Civ. Code § 1798.100 et
seq.) affords consumers residing in California certain rights with respect to
their personal information. If you are a California resident, this California
Privacy Policy applies to you.

Collection And Use Of Personal Information

In the preceding 12 months, we have collected the following categories of
personal information:

CategoryExamplesIdentifiers Name, alias, postal address, online identifier
(including IP address), email address, Social Security number, driver's license
number, or other similar identifiers. Personal Information Categories Listed In
The California Customer Records Statute (Cal. Civ. Code § 1798.80(e)) Employer
name, employment history, bank account number, credit card number, debit card
number, and other financial information (including credit report, salary, and
net worth). Protected Classification Characteristics Under California Or Federal
LawAge, gender, military status and marital status.Commercial InformationRecords
of property, products or services purchased.Internet Or Other Similar Network
ActivityBrowsing history, search history, information on a consumer's
interaction with a website, application, or advertisement.Geolocation
DataPhysical location or movements.Sensory DataAudio (such as call recordings)
or the contents of videos you choose to upload.Professional Or
Employment-Related InformationCurrent employer or employment status.Inferences
Drawn From Other Personal InformationPreferences, characteristics and
approximate location.

For details about the precise data points we collect and the categories of
sources of such collection, please see the Information We Collect section. We
collect personal information for the business and commercial purposes described
in the How We Use Your Information section.

Disclosure Of Personal Information

In the preceding 12 months, we've disclosed the following categories of personal
information for business or commercial purposes to the following categories of
recipients:

Category of Personal InformationCategories of RecipientsIdentifiers Partners
(such as mortgage partners or car dealerships, depending on the Services),
advertising networks, and service providers (such as internet service providers,
data analytics providers, email service providers, data storage providers,
customer support providers, account management providers, operating systems and
platforms). Categories Of Personal Information Described In Subdivision (e) Of
Section 1798.80 Partners (such as mortgage partners or car dealerships,
depending on the Services), advertising networks, and service providers (such as
internet service providers, data analytics providers, email service providers,
data storage providers, customer support providers, account management
providers, operating systems and platforms). Protected Classification
CharacteristicsService providers, Affiliates, mortgage partners, and partner
companies.Commercial Information Partners (such as mortgage partners or car
dealerships, depending on the Services), advertising networks, and service
providers (such as internet service providers, data analytics providers, email
service providers, data storage providers, customer support providers, account
management providers, operating systems and platforms). Internet Or Other
Network Activity Advertising networks and service providers (such as internet
service providers, data analytics providers, data storage providers, operating
systems and platforms). Geolocation DataPartners and service providers.Sensory
DataPartners.Professional Or Employment-Related InformationService providers and
partners.Inferences Drawn From Other Personal Information Partners, advertising
networks, and service providers (such as internet service providers, data
analytics providers, email service providers, data storage providers, customer
support providers, account management providers, operating systems and
platforms).

Sale Of Personal Information

California law provides for certain disclosures about personal information we
"sell", which for the purposes of the CCPA, means certain scenarios in which
Rocket has shared personal information with third parties or Affiliates, in
exchange for valuable consideration.

Under this definition, we "sell" personal information for the following
commercial purposes: to enable our Affiliates and certain third parties to use
your information in accordance with their privacy policies. We "sell" the
following categories of personal information to the following categories of
third parties:

Category of Personal InformationCategories of Third PartiesIdentifiersAffiliates
and non-affiliated third parties.Categories Of Personal Information Described In
Subdivision (e) Of Section 1798.80Affiliates and non-affiliated third
parties.Commercial InformationAffiliates and non-affiliated third
parties.Internet Or Other Network ActivityAffiliates and non-affiliated third
parties.Inferences Drawn From Other Personal InformationAffiliates and
non-affiliated third parties.

You have the right to opt out of these "sales" at any time by visiting our Do
Not Sell My Personal Information webpage. We do not knowingly sell personal
information about consumers under the age of 16.

Consumer Rights

Subject to certain limitations, you have the right to (1) request to know more
about the categories and specific pieces of personal information we collect,
use, disclose and sell, (2) request deletion of your personal information, (3)
opt out of "sales" of your personal information and (4) not be discriminated
against for exercising these rights.

You may make these requests by starting a request online, calling 888-444-7492
or mailing us at Rock Holdings LLC, P.O. Box 44587, Detroit, MI 48244. We'll
verify your request by asking you to provide information related to your recent
interactions with us.

If we receive your request from an authorized agent, we may ask for evidence
that you've provided such agent with a power of attorney, or that the agent
otherwise has valid written authority to submit requests to exercise rights on
your behalf. If you're an authorized agent seeking to make a request, please
contact us as set out above.

We may offer you certain financial incentives that may result in different
prices, rates, or quality levels (for example, contests and referral programs).
Through these offerings, consumers provide us with some personal information
(e.g., names, emails, phone numbers) when they opt-in to our programs. There is
no obligation to opt-in and consumers may opt-out at any time. The details of
each program are contained in the program offering. We offer these programs,
among other things, to enhance our relationship with you so you can enjoy more
of our products/services at a lower price. We invest heavily in our marketing
and brands, in part, so we can provide programs to our customers. Consumer data
is valuable to our business only when it is combined with a sufficient number of
other consumer data and after it is enhanced by our efforts herein described.
The value to our business of any individual consumer's personal information is
dependent on a number of factors, including, for example, whether and to what
extent you take advantage of any offerings, whether and to what extent you opt
out of any offerings, and whether we are able to enhance the data through our
efforts herein described. Our ability to create any value from the programs is
heavily based on our ability to leverage said intellectual properties. We do not
calculate the value of consumer data in our accounting statements.

Verifiable Client Requests

In 2021, we've received 917 verifiable consumer requests. This includes requests
from people to know, access, delete their data or to opt out of data sharing.

Here's a breakdown of that number:
229 Right To Know/Access requests
688 Right To Delete requests
73,046 Data Sharing Opt-Out requests

It's taken us a median of 3 days to process and respond to each request.

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Print Privacy Policy


TABLE OF CONTENTS

Who We AreInformation We CollectHow We Use Your InformationHow We Share Your
InformationAdvertising and AnalyticsChildren's PrivacyCalifornia Shine The
LightProcessing Of Information In The United States and Other CountriesYour
ChoicesChanges To This PolicyContact InformationCalifornia Privacy Policy
Table of Contents
Who We AreInformation We CollectHow We Use Your InformationHow We Share Your
InformationAdvertising and AnalyticsChildren's PrivacyCalifornia Shine The
LightProcessing Of Information In The United States and Other CountriesYour
ChoicesChanges To This PolicyContact InformationCalifornia Privacy Policy



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