support.activision.com Open in urlscan Pro
23.35.237.109  Public Scan

Submitted URL: http://hub.guitarhero.com/
Effective URL: https://support.activision.com/guitar-hero-live
Submission: On October 22 via api from US — Scanned from DE

Form analysis 3 forms found in the DOM

<form id="svy-fb">
  <div class="ws-stars">
    <h2 id="q1">Please rate your satisfaction finding<br>help on our website.</h2>
    <h2 id="ws-tnx" class="thanks">THANKS FOR YOUR FEEDBACK</h2>
    <div class="star-holder" id="star-h">
      <input type="hidden" name="visitorId" class="visitorId">
      <div class="rating-container theme-krajee-svg rating-md rating-animate">
        <div class="rating-stars" tabindex="0"><span class="empty-stars"><span class="star" title="One Star"><span class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Two Stars"><span
                class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Three Stars"><span class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Four Stars"><span
                class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Five Stars"><span class="krajee-icon krajee-icon-star"></span></span></span><span class="filled-stars" style="width: 0%;"><span class="star"
              title="One Star"><span class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Two Stars"><span class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Three Stars"><span
                class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Four Stars"><span class="krajee-icon krajee-icon-star"></span></span><span class="star" title="Five Stars"><span
                class="krajee-icon krajee-icon-star"></span></span></span></div>
      </div><input id="input-star" name="score" class="rating rating-input" data-min="0" data-max="5" data-step="1" data-show-clear="false" data-show-caption="false" tabindex="-1">
    </div>
  </div>
  <div class="acc-holder" id="acc-cont">
    <div class="panel-group" id="survey-acc" role="tablist" aria-multiselectable="true">
      <section class="experience-fragment-container ">
        <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 ">
          <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12">
            <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 ">
              <div class="web-survey-list aem-GridColumn aem-GridColumn--default--12">
                <div class="panel panel-default" style="display: ;" id="level-1-panel" data-isl2="false">
                  <div class="panel-heading" role="tab" id="heading-level-1-panel">
                    <h4 class="panel-title">
                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#survey-acc" href="#collapse-level-1-panel" aria-expanded="false" aria-controls="collapse-level-1-panel" data-beid="answer1">
                 <span class="def-txt">Please choose one support offering that you think we could improve.</span><span class="selected-option-ws inactive"></span>
              </a>
                    </h4>
                  </div>
                  <div id="collapse-level-1-panel" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-level-1-panel">
                    <div class="panel-body">
                      <ul>
                        <li>
                          <a href="#" class="image" data-title="My Cases" data-panel="my-cases-panel" data-tracking="My Cases">
                              My Cases
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Navigation/Search" data-panel="nav-search-panel" data-tracking="Navigation/Search">
                              Navigation/Search
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Online Services" data-panel="os-panel" data-tracking="Online Services">
                              Online Services
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Submitting a support ticket" data-panel="ticket-panel" data-tracking="Submitting a support ticket">
                              Submitting a support ticket
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Other (please explain)" data-panel="other-panel" data-tracking="Other (please explain)">
                              Other (please explain)
                          </a>
                        </li>
                      </ul>
                    </div>
                  </div>
                </div>
              </div>
              <div class="web-survey-list aem-GridColumn aem-GridColumn--default--12">
                <div class="panel panel-default" style="display: none;" data-isl2="true" id="my-cases-panel">
                  <div class="panel-heading" role="tab" id="heading-my-cases-panel">
                    <h4 class="panel-title">
                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#survey-acc" href="#collapse-my-cases-panel" aria-expanded="false" aria-controls="collapse-my-cases-panel" data-beid="answer2">
                 <span class="def-txt">Which item does this relate to?</span><span class="selected-option-ws inactive"></span>
              </a>
                    </h4>
                  </div>
                  <div id="collapse-my-cases-panel" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-my-cases-panel">
                    <div class="panel-body">
                      <ul>
                        <li>
                          <a href="#" class="image" data-title="I couldn’t add a comment or attach a file." data-panel="game-panel" data-tracking="I couldn’t add a comment or attach a file">
                              I couldn’t add a comment or attach a file.
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="I couldn't close my case." data-panel="game-panel" data-tracking="I couldn't close my case">
                              I couldn't close my case.
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="I couldn't find the case I was looking for." data-panel="game-panel" data-tracking="I couldn't find the case I was looking for">
                              I couldn't find the case I was looking for.
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="My Cases is difficult to navigate." data-panel="game-panel" data-tracking="My Cases is difficult to navigate">
                              My Cases is difficult to navigate.
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Other (please explain)" data-panel="other-panel" data-tracking="Other (please explain)">
                              Other (please explain)
                          </a>
                        </li>
                      </ul>
                    </div>
                  </div>
                </div>
              </div>
              <div class="web-survey-list aem-GridColumn aem-GridColumn--default--12">
                <div class="panel panel-default" style="display: none;" data-isl2="true" id="nav-search-panel">
                  <div class="panel-heading" role="tab" id="heading-nav-search-panel">
                    <h4 class="panel-title">
                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#survey-acc" href="#collapse-nav-search-panel" aria-expanded="false" aria-controls="collapse-nav-search-panel" data-beid="answer2">
                 <span class="def-txt">Which item does this relate to?</span><span class="selected-option-ws inactive"></span>
              </a>
                    </h4>
                  </div>
                  <div id="collapse-nav-search-panel" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-nav-search-panel">
                    <div class="panel-body">
                      <ul>
                        <li>
                          <a href="#" class="image" data-title="It was difficult to find how to get help from a support agent." data-panel="game-panel" data-tracking="It was difficult to find how to get help from a support agent">
                              It was difficult to find how to get help from a support agent.
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="It was difficult to find an article related to my issue." data-panel="game-panel" data-tracking="It was difficult to find an article related to my issue">
                              It was difficult to find an article related to my issue.
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="I didn't get search results I was expecting." data-panel="game-panel" data-tracking="I didn't get search results I was expecting">
                              I didn't get search results I was expecting.
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="I couldn't find a solution to my issue." data-panel="other-panel" data-tracking="I couldn't find a solution to my issue">
                              I couldn't find a solution to my issue.
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Other (please explain)" data-panel="other-panel" data-tracking="Other (please explain)">
                              Other (please explain)
                          </a>
                        </li>
                      </ul>
                    </div>
                  </div>
                </div>
              </div>
              <div class="web-survey-list aem-GridColumn aem-GridColumn--default--12">
                <div class="panel panel-default" style="display: none;" data-isl2="true" id="os-panel">
                  <div class="panel-heading" role="tab" id="heading-os-panel">
                    <h4 class="panel-title">
                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#survey-acc" href="#collapse-os-panel" aria-expanded="false" aria-controls="collapse-os-panel" data-beid="answer2">
                 <span class="def-txt">Which item does this relate to?</span><span class="selected-option-ws inactive"></span>
              </a>
                    </h4>
                  </div>
                  <div id="collapse-os-panel" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-os-panel">
                    <div class="panel-body">
                      <ul>
                        <li>
                          <a href="#" class="image" data-title="The portal didn't have a feature I was looking for." data-panel="other-panel" data-tracking="The portal didn't have a feature I was looking for">
                              The portal didn't have a feature I was looking for.
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="The portal didn't display an outage I was experiencing." data-panel="game-panel" data-tracking="The portal didn't display an outage I was experiencing">
                              The portal didn't display an outage I was experiencing.
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Other (please explain)" data-panel="other-panel" data-tracking="Other (please explain)">
                              Other (please explain)
                          </a>
                        </li>
                      </ul>
                    </div>
                  </div>
                </div>
              </div>
              <div class="web-survey-list aem-GridColumn aem-GridColumn--default--12">
                <div class="panel panel-default" style="display: none;" data-isl2="true" id="ticket-panel">
                  <div class="panel-heading" role="tab" id="heading-ticket-panel">
                    <h4 class="panel-title">
                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#survey-acc" href="#collapse-ticket-panel" aria-expanded="false" aria-controls="collapse-ticket-panel" data-beid="answer2">
                 <span class="def-txt">Which item does this relate to?</span><span class="selected-option-ws inactive"></span>
              </a>
                    </h4>
                  </div>
                  <div id="collapse-ticket-panel" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-ticket-panel">
                    <div class="panel-body">
                      <ul>
                        <li>
                          <a href="#" class="image" data-title="The option to submit a support ticket was hard to find." data-panel="game-panel" data-tracking="The option to submit a support ticket was hard to find">
                              The option to submit a support ticket was hard to find.
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="The option to submit a support ticket wasn't available for my issue." data-panel="game-panel" data-tracking="The option to submit a support ticket wasn't available for my issue">
                              The option to submit a support ticket wasn't available for my issue.
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Submitting a support ticket had too many steps." data-panel="game-panel" data-tracking="Submitting a support ticket had too many steps">
                              Submitting a support ticket had too many steps.
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="I couldn't submit a ticket due to a technical error." data-panel="game-panel" data-tracking="I couldn't submit a ticket due to a technical error">
                              I couldn't submit a ticket due to a technical error.
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Other (please explain)" data-panel="other-panel" data-tracking="Other (please explain)">
                              Other (please explain)
                          </a>
                        </li>
                      </ul>
                    </div>
                  </div>
                </div>
              </div>
              <div class="web-survey-list aem-GridColumn aem-GridColumn--default--12">
                <div class="panel panel-default" style="display: none;" data-isl2="true" id="other-panel">
                  <div class="panel-heading" role="tab" id="heading-other-panel">
                    <h4 class="panel-title">
                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#survey-acc" href="#collapse-other-panel" aria-expanded="false" aria-controls="collapse-other-panel" data-beid="answerOther">
                 <span class="def-txt">Other</span><span class="selected-option-ws inactive"></span>
              </a>
                    </h4>
                  </div>
                  <div id="collapse-other-panel" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-other-panel">
                    <div class="panel-body has-other">
                      <div class="withText">
                        <textarea rows="5" cols="40" maxlength="255" placeholder="Please don't include personal information."></textarea>
                        <a href="https://www.activision.com/legal/privacy-policy" target="_blank">Privacy Policy</a>
                        <div>
                          <span class="char-lim">255 character limit</span>
                          <span class="chars">
                            <span id="char-cnt"></span>
                            <span>&nbsp;/&nbsp;255</span>
                          </span>
                        </div>
                      </div>
                      <input type="button" value="CONTINUE" id="nxt-btn" disabled="" data-panel="game-panel">
                    </div>
                  </div>
                </div>
              </div>
              <div class="web-survey-list aem-GridColumn aem-GridColumn--default--12">
                <div class="panel panel-default" style="display: ;" id="game-panel" data-isl2="false">
                  <div class="panel-heading" role="tab" id="heading-game-panel">
                    <h4 class="panel-title">
                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#survey-acc" href="#collapse-game-panel" aria-expanded="false" aria-controls="collapse-game-panel" data-beid="title">
                 <span class="def-txt">Which game brought you to our website?</span><span class="selected-option-ws inactive"></span>
              </a>
                    </h4>
                  </div>
                  <div id="collapse-game-panel" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-game-panel">
                    <div class="panel-body">
                      <ul>
                        <li>
                          <a href="#" class="image" data-title="Call of Duty: Modern Warfare II" data-tracking="Call of Duty: Modern Warfare II">
                              Call of Duty: Modern Warfare II
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Call of Duty: Vanguard" data-tracking="Call of Duty: Vanguard">
                              Call of Duty: Vanguard
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Call of Duty: Black Ops Cold War" data-tracking="Call of Duty: Black Ops Cold War">
                              Call of Duty: Black Ops Cold War
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Call of Duty: Warzone" data-tracking="Call of Duty: Warzone">
                              Call of Duty: Warzone
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Call of Duty: Modern Warfare" data-tracking="Call of Duty: Modern Warfare">
                              Call of Duty: Modern Warfare
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Call of Duty: Mobile" data-tracking="Call of Duty: Mobile">
                              Call of Duty: Mobile
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Tony Hawk’s Pro Skater 1 + 2" data-tracking="Tony Hawk’s Pro Skater 1 + 2">
                              Tony Hawk’s Pro Skater 1 + 2
                          </a>
                        </li>
                        <li>
                          <a href="#" class="image" data-title="Other" data-tracking="Other">
                              Other
                          </a>
                        </li>
                      </ul>
                    </div>
                  </div>
                </div>
              </div>
            </div>
          </div>
        </div>
      </section>
    </div>
    <input type="submit" value="SEND FEEDBACK" disabled="" id="ws-btn">
  </div>
</form>

<form id="vip-sms">
  <div class="form-group">
    <input type="tel" class="form-control req" placeholder="+1 (000) 000 0000" id="mobile-num" name="mobile" data-mask="+1 (000) 000-0000" autocomplete="off" maxlength="17">
    <span class="ast"></span>
  </div>
  <div class="form-group explain-issue">
    <textarea class="form-control" placeholder="Let us know what's going on." name="w2ctextinput" maxlength="3800"></textarea>
  </div>
  <p class="sml top"><span class="red-ast">*</span> Required Field</p>
  <p class="sml agree">All texts are automated, subject to Activision’s <a href="/legal/smsterms">SMS terms</a>, and consent is optional, not a condition of purchase or use of Activision support or service. Message and Data Rates may apply. By
    clicking SUBMIT, you agree to the <a href="/legal/smsterms">SMS terms</a> and agree that Activision may send you text messages at the above number about your customer service request. By checking the box, you also agree that Activision may send
    you promotional texts at the above number. </p>
  <div class="chk-container">
    <div class="check-mktg">
      <input type="checkbox" id="mktg-opt-in" name="promotions" value="false">
      <label for="mktg-opt-in"></label>
    </div>
    <p class="check-lbl">Get promotional texts at the above phone number</p>
  </div>
  <input type="hidden" class="ssoToken" name="ssoToken">
  <input type="hidden" class="w2clanguage" name="w2clanguage" value="en_US">
  <div class="form-group btn-cont">
    <input type="submit" class="btn btn-primary" value="Submit" id="sms-btn" disabled="">
  </div>
</form>

<form id="vip-email">
  <div class="dropdown">
    <button class="btn btn-default dropdown-toggle games" type="button" data-toggle="dropdown" id="vip-games-dd" aria-haspopup="true" aria-expanded="false">
      <div id="opbid" name="g">Game</div>
      <span class="caret"></span>
    </button>
    <ul aria-labelledby="vip-games-dd" class="dropdown-menu" id="vip-tab-games">
      <li>
        <a href="#" data-be="Call of Duty: Modern Warfare II (2022)" data-ib="Call of Duty">Call of Duty: Modern Warfare II</a>
      </li>
      <li>
        <a href="#" data-be="Call of Duty: Vanguard" data-ib="Call of Duty">Call of Duty: Vanguard</a>
      </li>
      <li>
        <a href="#" data-be="Crash Bandicoot 4: It's About Time" data-ib="Other">Crash Bandicoot 4</a>
      </li>
      <li>
        <a href="#" data-be="Tony Hawk's Pro Skater 1+2" data-ib="Other">Tony Hawk's Pro Skater 1 + 2</a>
      </li>
      <li>
        <a href="#" data-be="Call of Duty: Black Ops Cold War" data-ib="Call of Duty">Call of Duty: Black Ops Cold War</a>
      </li>
      <li>
        <a href="#" data-be="Call of Duty: Modern Warfare 2 Remastered" data-ib="Call of Duty">Call of Duty: Modern Warfare 2 Remastered</a>
      </li>
      <li>
        <a href="#" data-be="Call of Duty: Warzone" data-ib="Call of Duty">Call of Duty: Warzone</a>
      </li>
      <li>
        <a href="#" data-be="Call of Duty: Modern Warfare (2019)" data-ib="Call of Duty">Call of Duty: Modern Warfare</a>
      </li>
      <li>
        <a href="#" data-be="Call of Duty: Black Ops 4" data-ib="Call of Duty">Call of Duty: Black Ops 4</a>
      </li>
      <li>
        <a href="#" data-be="Call of Duty: WWII" data-ib="Call of Duty">Call of Duty: WWII</a>
      </li>
      <li>
        <a href="#" data-be="Call of Duty: Mobile" data-ib="Call of Duty">Call of Duty: Mobile</a>
      </li>
      <li>
        <a href="#" data-be="Older Other Title" data-ib="Other">Other Products</a>
      </li>
    </ul>
  </div>
  <div class="form-group explain-issue">
    <textarea class="form-control web-txt req" placeholder="What do you need help with?" name="w2ctextinput" maxlength="3800"></textarea>
  </div>
  <p class="sml"><span class="red-ast">*</span> All fields are required.</p>
  <input type="hidden" id="vipParams" name="urlParams" class="req">
  <input type="hidden" class="ssoToken" name="ssoToken">
  <input type="hidden" class="issuebrand" id="issuebrand" name="issuebrand">
  <input type="hidden" class="issueProduct" id="issueProduct" name="issueProduct">
  <input type="hidden" class="w2clanguage" name="w2clanguage" value="en_US">
  <div class="form-group btn-cont">
    <span id="btnLangs" data-lang="en"></span>
    <input type="submit" class="btn btn-primary" value="Submit" id="vip-web-btn" disabled="">
  </div>
  <div class="more-info">
    <p>A response will be sent to the email in your account.<br><a href="#" id="email-change">Change my email address</a>
    </p>
  </div>
</form>

Text Content

United States
Choose your region
 * Deutsch
   
   --------------------------------------------------------------------------------

 * English
   
   --------------------------------------------------------------------------------

 * English
   
   --------------------------------------------------------------------------------

 * English
   
   --------------------------------------------------------------------------------

 * English
   
   --------------------------------------------------------------------------------

 * Español
   
   --------------------------------------------------------------------------------

 * Français
   
   --------------------------------------------------------------------------------

 * Français
   
   --------------------------------------------------------------------------------

 * Français
   
   --------------------------------------------------------------------------------

 * Italiano
   
   --------------------------------------------------------------------------------

 * Português
   
   --------------------------------------------------------------------------------

 * 日本語
   
   --------------------------------------------------------------------------------

 * 简体中文
   
   --------------------------------------------------------------------------------

 * 繁體中文
   
   --------------------------------------------------------------------------------

 * 한국어
   
   --------------------------------------------------------------------------------

Close menu
Log In My Account
Sign Up Log Out
Toggle navigation
 * GAMES
 * ONLINE SERVICES
 * SUPPORT OPTIONS
 * MY CASES




RATE OUR SITE

--------------------------------------------------------------------------------


RATE OUR SITE


PLEASE RATE YOUR SATISFACTION FINDING
HELP ON OUR WEBSITE.


THANKS FOR YOUR FEEDBACK



PLEASE CHOOSE ONE SUPPORT OFFERING THAT YOU THINK WE COULD IMPROVE.

 * My Cases
 * Navigation/Search
 * Online Services
 * Submitting a support ticket
 * Other (please explain)

WHICH ITEM DOES THIS RELATE TO?

 * I couldn’t add a comment or attach a file.
 * I couldn't close my case.
 * I couldn't find the case I was looking for.
 * My Cases is difficult to navigate.
 * Other (please explain)

WHICH ITEM DOES THIS RELATE TO?

 * It was difficult to find how to get help from a support agent.
 * It was difficult to find an article related to my issue.
 * I didn't get search results I was expecting.
 * I couldn't find a solution to my issue.
 * Other (please explain)

WHICH ITEM DOES THIS RELATE TO?

 * The portal didn't have a feature I was looking for.
 * The portal didn't display an outage I was experiencing.
 * Other (please explain)

WHICH ITEM DOES THIS RELATE TO?

 * The option to submit a support ticket was hard to find.
 * The option to submit a support ticket wasn't available for my issue.
 * Submitting a support ticket had too many steps.
 * I couldn't submit a ticket due to a technical error.
 * Other (please explain)

OTHER

Privacy Policy
255 character limit  / 255

WHICH GAME BROUGHT YOU TO OUR WEBSITE?

 * Call of Duty: Modern Warfare II
 * Call of Duty: Vanguard
 * Call of Duty: Black Ops Cold War
 * Call of Duty: Warzone
 * Call of Duty: Modern Warfare
 * Call of Duty: Mobile
 * Tony Hawk’s Pro Skater 1 + 2
 * Other


AWESOME! YOU HAVE PRIORITY ACCESS


AS ONE OF OUR MOST LOYAL PLAYERS, YOU HAVE A DIRECT LINE TO OUR SUPPORT EXPERTS.

Text Us Email Us



YOU HAVE AN OPEN CHAT SESSION IN THE QUEUE

We’ve detected that you’re currently in a chat session. If you wish to continue,
you’ll need to close your chat session before you can open a new case.

Note: if you close your chat session, please wait at least five minutes for our
systems to update and allow you to open a new case. Close


YOU HAVE A CHAT SESSION IN PROGRESS

We’ve detected that you’re currently in a chat session. If you wish to continue,
you’ll need to close your current chat session and then go to My Cases and close
your case before you can start a new chat session.

Note: if you close your chat session, please wait at least five minutes for our
systems to update and allow you to open a new case.
MY CASES


YOU HAVE AN OPEN CASE.



You currently have an open case with us, and you may only have one support case
open at a time. If you open a new case, your open case will be CLOSED and you
will be placed at the end of the queue. We recommend waiting for your current
case to be resolved

CONTINUE MY CASES


ARE YOU SURE YOU WANT TO CLOSE YOUR CASE?



Starting a new session will CLOSE your open case and place you in the back of
the queue. You can always wait for your current ticket to be resolved.

START NEW SESSION MY CASES


YOUR TICKET HAS BEEN CLOSED.





Close



Enter your phone number below and an agent will get back to you via text message
shortly.

* Required Field

All texts are automated, subject to Activision’s SMS terms, and consent is
optional, not a condition of purchase or use of Activision support or service.
Message and Data Rates may apply. By clicking SUBMIT, you agree to the SMS terms
and agree that Activision may send you text messages at the above number about
your customer service request. By checking the box, you also agree that
Activision may send you promotional texts at the above number.

Get promotional texts at the above phone number




GOT IT!

You’ll get a text from us shortly outlining next steps.




OOPS

Our bad. We encountered a problem on our end. Please try again later.



Let us know your issue below and one of our top agents will get back to you via
email as soon as possible.

Game
 * Call of Duty: Modern Warfare II
 * Call of Duty: Vanguard
 * Crash Bandicoot 4
 * Tony Hawk's Pro Skater 1 + 2
 * Call of Duty: Black Ops Cold War
 * Call of Duty: Modern Warfare 2 Remastered
 * Call of Duty: Warzone
 * Call of Duty: Modern Warfare
 * Call of Duty: Black Ops 4
 * Call of Duty: WWII
 * Call of Duty: Mobile
 * Other Products



* All fields are required.



A response will be sent to the email in your account.
Change my email address


WE GOT YOUR EMAIL!

One of our agents will review your message and get back to you via email.


YOUR CASE # IS




OOPS

Our bad. We encountered a problem on our end. Please try again later.





해당 언어에서 사용할 수 없는 페이지



이 페이지는 해당 지역에서 제품 또는 서비스를 지원하지 않기 때문에 해당 언어로 사용할 수 없습니다.

페이지를 영어나 다른 언어로 보려면 '영어로 보기'를 선택하십시오. 이전 페이지로 돌아가려면 '취소'를 선택하십시오.


영어로 보기 취소


无法用本语言显示该页面



由于在该地区没有针对此产品或服务的支持,本语言不支持您选择的页面。

选择“切换为英语并继续”可查看英文页面,您也可以选择其他语言,或者点击取消返回上一页面。


切换为英语并继续 取消


頁面並不支援此語言



由於相關產品與服務並未支援該地區,你所選擇的頁面無法在此語言下開啟。

選擇在英文版中繼續檢視英文版頁面或是選擇另一種語言,或者選擇取消來返回上一頁。


在英文版中繼續 取消


ページはこの言語に対応していません



お客様が選択したページはこの言語に対応しておりません。この言語が使用される地域では製品またはサービスがサポートされていません。

英語でページを閲覧するには「英語で続ける」を選択してください。他の言語を選択することも可能です。「キャンセル」を選択すれば前のページに戻ります。


英語で続ける キャンセル


GUITAR HERO LIVE


INFORMATION ABOUT THE SUNSET OF THE GHTV SERVICE


WHAT BRINGS YOU HERE?


 * STREAMING GUITAR HERO LIVE GAMEPLAY - UPDATED 11/22/2019
   
   Information about in-game streaming for Guitar Hero Live


 * ADVANCED CALIBRATION FOR A GUITAR HERO LIVE CONTROLLER - UPDATED 11/22/2019
   
   The article details the new GHL Advanced Calibration System


 * GUITAR HERO LIVE CONTROLLER ISSUES - UPDATED 06/10/2020
   
   Learn how to sync and calibrate the Guitar Hero Live controller, as well as
   solve some other potential issues


 * GUITAR HERO LIVE CURRENCY SYSTEM AND IN-GAME PURCHASES - UPDATED 11/22/2019
   
   Frequently asked questions regarding in-game currency and purchasing things
   from the Marketplace


 * GUITAR HERO LIVE ERROR MESSAGES - UPDATED 11/22/2019
   
   Explanations of error codes and messages encountered in Guitar Hero Live

VIEW ALL



ACTIVISION.COM

 * ABOUT US
 * CAREERS
 * PRESS CENTER
 * RATINGS & RESOURCES
 * INVESTOR RELATIONS
 * NEWS


SUPPORT

 * GAMES
 * SUPPORT OPTIONS
 * GAME MANUALS
 * SOFTWARE LICENSE AGREEMENTS
 * TWITTER


PRIVACY

 * LEGAL
 * TERMS OF USE
 * PRIVACY POLICY
 * COOKIE POLICY
 * ESRB.ORG




FOLLOW ACTIVISION SUPPORT

 * 
 * 

Copyright 2022 Activision Publishing, Inc.


FOLLOW ACTIVISION SUPPORT

 * 
 * 

Copyright 2022 Activision Publishing, Inc.

The Software License and Service Agreement will be updated. Please follow this
link [https://www.activision.com/legal/ap-eula] in order to see these changes.

×
Privacy Policy Update
We’ve updated our Privacy Policy. You can view the revised policy here. By
continuing to use Activision Blizzard’s websites, products or services, you
acknowledge this revised Privacy Policy.
×
LOGIN | SIGN UP
Close
Profile Logout

--------------------------------------------------------------------------------


SELECT YOUR IDENTITY

1

Close

ACTIVISION SYSTEM ALERTS

Please check your inbox and verify your email address.

Resend Confirmation


NO NEW ALERTS


YOUR PROFILE IS% COMPLETE

Go to your profile to:

 * - Link your Facebook account
 * - Link your gamer account
 * - Verify your email address

- Complete your profile


Explore
Close


SITES

ActivisionCall of DutyThe Amazing Spider-Man

--------------------------------------------------------------------------------


MORE...

Destiny SkylandersTransformers
Support EN
Close
United StatesUnited States United States selected

--------------------------------------------------------------------------------

Canadian EnglishCanadian English Canadian English selected

--------------------------------------------------------------------------------

Canadian FrançaisCanadian Français Canadian Français selected

--------------------------------------------------------------------------------

United KingdomUnited Kingdom United Kingdom selected

--------------------------------------------------------------------------------

AustraliaAustralia Australia selected

--------------------------------------------------------------------------------

FranceFrance France selected

--------------------------------------------------------------------------------

DeutschlandDeutschland Deutschland selected

--------------------------------------------------------------------------------

ItalyItaly Italy selected

--------------------------------------------------------------------------------

SpainSpain Spain selected