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Form analysis
3 forms found in the DOM

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                <p>By clicking the 'Get a Free Quote' button below, I agree that an ADT specialist may contact me via text messages or phone calls to the phone number provided by me using automated technology about ADT offers and consent is not
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<form id="feedback-frm-form-id" onsubmit="return false;">
  <h3 class="text-left">Vulnerability and Bug Reporting</h3>
  <h5 class="text-left">Please provide information on any bug or vulnerability that has been found in ADT products, services, and websites. </h5>
  <br>
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<form id="adt-overlay-form-id" data-form-name="mobile flyout form" onsubmit="return false;">
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                <label for="leadid_tcpa_disclosure">
                  <p>By clicking the 'Get a Free Quote' button below, I agree that an ADT specialist may contact me via text messages or phone calls to the phone number provided by me using automated technology about ADT offers and consent is not
                    required to make a purchase. Your information is collected and used in accordance with our privacy policy.</p>
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</form>

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Call (800) 521-1729 or fill out the form below and an ADT Specialist will call
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Email

Phone

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By clicking the 'Get a Free Quote' button below, I agree that an ADT specialist
may contact me via text messages or phone calls to the phone number provided by
me using automated technology about ADT offers and consent is not required to
make a purchase. Your information is collected and used in accordance with our
privacy policy.

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Legal Privacy Policy


ADT SECURITY - PRIVACY POLICY



Last updated on April 12, 2021

ADT recognizes that your privacy is important. This privacy policy describes the
information we collect, how we collect it, and how we use and share it in
connection with ADT’s websites, product and service offerings, and from your
Internet-connected devices. The policy also describes ADT’s information
processing activities on behalf of third parties and your choices regarding use,
access, and correction of your personal information.

SUMMARY

This privacy policy describes the information ADT collects and how it is used
and shared in connection with ADT’s websites, ADT’s security services, and your
Internet-connected device(s). The policy also describes ADT’s processing
activities and your privacy choices.


CROSS-BORDER TRANSFERS OF PERSONAL DATA

To facilitate our operations, we may transfer, store and process your personal
information in jurisdictions other than where you live, including in the United
States. Laws in these countries may differ from the laws applicable to your
country of residence. For instance, if you are a European Economic Area (EEA)
data subject and your personal information is shared with our affiliates,
partners, or third-party service providers acting on our behalf outside of the
EEA, then it is done so pursuant to necessary means to ensure an adequate level
of protection. 

ADT Inc. (and its affiliated entities) are committed to subjecting all personal
data received from European Union (EU) member countries and other nations to
applicable data protection frameworks and principles.  

ADT Inc. is responsible for the processing of personal data it receives under
each such framework, and which it subsequently transfers to a third party acting
as an agent on its behalf. ADT Inc. is committed to complying with applicable
data protection frameworks and principles for all onward transfers of personal
data from the EU and other nations, including applicable onward transfer
liability provisions. With respect to such personal data, ADT Inc. is subject to
the regulatory enforcement powers of regulatory agencies. In certain situations,
we may be required to disclose personal data in response to lawful requests by
public authorities, including to meet national security or law enforcement
requirements.

Under certain conditions, you may be entitled to invoke binding arbitration when
other dispute resolution procedures have been exhausted.

SUMMARY

ADT is committed to adhering to applicable data protection frameworks and
principles, which subject ADT to enforcement by regulatory agencies.


INFORMATION COLLECTION

What Information ADT Collects:

 * In General: When you use our website(s), service(s), and your device(s) you
   may be asked to provide personal information such as:
   * Name and/or business name
   * Home address and/or business address
   * Home, business, and/or mobile telephone number
   * Email address
   * Credit, debit, or other payment account number and related information
   * Date of birth or other identifying personal characteristics
   * Social Security Number
   * Emergency contact list information about others
   * Personal identification code

 * Product Specific: Certain device(s) or service(s) may collect additional
   information such as:
   * Audio, video, and still-image recordings from your monitoring device(s)
   * Geolocation and GPS information including physical location of your
     device(s) by using satellite, cell phone tower, or Wi-Fi signals
   * Motion detection, accelerometer activity, and climate conditions
     surrounding your device(s)
   * Monitoring event information such as arming and disarming your device(s)
   * Internet protocol (IP) addresses, internet service provider (ISP),
     date/time stamp, and/or other event data which is automatically collected
     and stored in log files

How ADT Collects Information: Your personal and non-personal information is
collected in various ways in connection with our website(s), service(s), and
your device(s):

 * In many cases you give information directly to us. For example, you may be
   required to provide us personal information when:
   * Registering for the service(s) or an account with us
   * Activating your device(s)
   * Signing up for special offers from ADT and selected third parties
   * Submitting a paper form or transmitting information to us online or via
     telephone
   * Submitting your credit card or other payment information
   * Receiving our service(s) including talking with sales representatives,
     service technicians, and customer service and monitoring centers (some of
     which may be recorded to ensure service(s) quality and to maintain an
     accurate record of our communications with you)
   * Visiting and interacting with our website(s).
 * We may also collect your information using cookies or similar technologies to
   analyze trends, administer our websites, track users’ movements around our
   websites, and to gather demographic information about our users as a whole,
   for example:
   * Mobile Application: We may collect information such as registration and
     activation information from our mobile application(s) associated with our
     service(s) and your device(s). 
   * Device Data: We may collect various types of data and event information
     from your device(s) by using cameras, microphones, GPS, or other monitoring
     sensors.
   * Cookies: We may receive and store certain information about your browsing
     preferences by using ADT and third-party cookies. Cookies are small text
     files placed on your computer to customize your experience.
   * Web Beacons: We may collect information about your browsing activities by
     using web beacons. Web beacons are transparent graphic pixels that are
     placed on web pages that enable us or a third party to track your actions
     on our website(s) and deliver interest-based advertisements.
   * Local Stored Objects: We may store information about your browsing
     activities through locally stored objects by using technologies such as
     “Flash cookies” and HTML5 (“LSOs”). LSOs tack your actions and store
     information about your preferences and can be used by third party partners
     to deliver interest-based advertisements.
   * Social Media Features: Our website(s) include social media features that
     may collect your Internet Protocol (IP) address of the page you are
     visiting and may set a cookie to enable the feature to function properly.
     These features are either hosted by a third party or hosted directly by us.
   * Log Files: We gather certain information automatically and store it in log
     files. This information may include Internet Protocol (IP) addresses,
     browser type, Internet service provider (ISP), referring/exit pages,
     operating system, date/time stamp, and/or clickstream data.
   * Mobile: When you download and use our service(s), we may automatically
     collect information on the type of device you use, operating system
     version, and the unique device identifier (or "UDID"). We collect your
     location-based information as part our service(s) to identify your location
     for dispatching or sharing with emergency service providers. We will only
     share this information with third party services for the sole purpose of
     providing you our service(s). You may opt-out of location-based services at
     any time by editing the setting at the device level. We also use mobile
     analytics software to allow us to better understand the functionality of
     our mobile software on your phone. This software may record information
     such as how often you use the application, the events that occur within the
     application, aggregated usage, performance data, and where the application
     was downloaded from. We do not link the information we store within the
     analytics software to any personally identifiable information you submit
     within the mobile application.

We may combine the above information with other information we collect or
receive from other sources, such as public databases, joint marketing partners,
social media platforms, and other third parties including, but not limited to,
credit reporting bureaus. We use the information collected from third party
sources to determine the suitability of extending credit and for marketing
purposes.

SUMMARY

Your personal and non-personal information is collected in a variety of ways on
ADT’s websites and when using ADT’s security services including through your
Internet-connected device(s). Certain ADT products or services may require the
collection of additional information such as audio, video, location information,
and information about the device’s surroundings. You may be required to provide
a minimum amount of information in order to receive ADT’s services.


INFORMATION USE AND SHARING

How ADT Uses Your Information: We may use the personal and non-personal
information you provide us for our business purposes, including:

 * Setting up your service(s) including establishing your ADT account and
   profile
 * Providing your service(s) including responding to alarm and security events
 * Processing payments for your service(s)
 * Contacting you regarding your service(s) and responding to your inquiries and
   comments
 * Enhancing, improving, or modifying our website(s) and service(s)
 * Developing new products and services
 * Conducting data analysis, including fraud monitoring and prevention
 * Providing marketing and promotional materials
 * Customer retention, feedback, and reactivation programs
 * Engaging in lead generation activities

If you submit any information to us relating to another person, you represent
that you have the authority to do so and to permit us to use the information in
accordance with this policy. We will only use that information for the specific
reason for which it was provided to us.

How ADT Shares Your Information: We share your information in the following
ways:

 * Third Party Providers: We do not sell your information to third parties for
   their own marketing purposes. We may share your information with partners and
   service providers (including ADT Authorized Dealers) to provide some of our
   service(s) and to complete our business purposes as described above. Before
   we share personal information, we enter into written agreements with the
   business partners which contain data protection terms that safeguard your
   data. These companies may use your personal information only as necessary to
   provide these services to us, except as otherwise authorized by you for
   another purpose. We will also enable you to revoke any such authorization in
   a manner equivalent to that by which you provided it or by otherwise
   contacting us as provided below, if you no longer want us to share your
   personal information for such purpose.
 * Emergency Services: To provide our service(s), we will share your information
   with persons designated in your contact list and third-party emergency
   service providers such as police departments, fire departments, and emergency
   medical services.
 * Legal Authorities: We may also disclose your information for legal reasons
   including to comply with a subpoena or court order or similar legal process,
   to cooperate with law enforcement, or when we believe in good faith that
   disclosure is necessary to protect our rights, protect your safety or the
   safety of others, investigate fraud, or respond to a government request.
 * Transfer in the Event of Sale or Change of Control: We may transfer your
   information to a third party in the event of any reorganization, merger,
   sale, joint venture, assignment, transfer or other disposition of all or any
   portion of our business, assets or stock, including in connection with any
   bankruptcy or similar proceedings.
 * Cross-Border Transfer: We may transfer, store, and/or access your information
   electronically or in hard copy in the United States. We follow generally
   accepted standards to protect the personal information submitted to us, both
   during transmission and once it is received. Such information is subject to
   the laws of the country in which it is transferred, stored, or accessed.

Note: Our website(s) and service(s) may include links to third-party websites
and use third party services. If you submit personal information to any
third-party websites or service providers, your information is governed by their
privacy policies. This policy does not address the privacy practices of any
third-party websites or service providers.

SUMMARY

We use your information for our business purposes and to provide ADT’s services.
Your information may be shared with third party service providers, and emergency
services providers to deliver or enhance ADT's services. We may share your
information for legal reasons, including to cooperate with legal authorities,
when we receive valid requests, to protect our rights, or in the event of a sale
of all or any part of our company.


CONSENT

How ADT Obtains Consent: Each time you provide any personal information to us
through our Site(s), Service(s), or your Device(s), you consent to the
collection, use, and disclosure/sharing such information according to this
Policy. Where required, consent for the collection, use, and disclosure/sharing
of your information may be obtained either expressly or implied. Your express
consent may be given in writing, verbally or electronically. Your implied
consent may be given through an action you have taken, such as supplying your
personal information for a specified purpose. If you do not notify us, we will
consider you to have consented to our continued use and disclosure/sharing of
your personal information. Revoking consent to collection, use and/or
disclose/share your information for certain purposes may affect our ability to
provide you with Service(s). You may contact us using the information below.

SUMMARY

You may consent to the collection, use and disclosure/sharing of your
information in a variety of ways including in writing, verbally, or
electronically. Your consent can be express or implied by your actions. If you
revoke consent, we may not be able to provide you Service(s)


INFORMATION PROCESSING

How ADT Processes Information on Behalf of our Clients: We may process
information collected through our service(s) on behalf of our Client, such
processing and use shall be limited to the purpose of providing the service for
which the Client has engaged ADT.

ADT collects information under the direction of its Clients, and may not have a
direct relationship with the individuals whose personal data it processes. If
you are a customer of one of our Clients and would no longer like to be
contacted by one of our Clients that use our service, please contact the Client
that you interact with directly. We may transfer personal information to
companies that help us provide our service. Transfers to subsequent third
parties are covered by the service agreements with our Clients.

An individual who seeks access, or who seeks to correct, amend, or delete
inaccurate data should direct his query to ADT’s Client (the data controller).
If requested to remove data we will respond within a reasonable timeframe.

We will retain personal data we process on behalf of our Clients for as long as
needed to provide services to our Client. ADT will retain this personal
information as necessary to comply with our legal obligations, resolve disputes,
and enforce our agreements.

SUMMARY

ADT may process information on behalf of third parties. Any such processing will
be limited to the purpose the third party engaged ADT for. You must contact the
third party directly regarding updating your information.


ONLINE TRACKING

How ADT Responds to Do Not Track Signals: ADT partners with third parties to
display advertising on our website or to manage our advertising on other
websites. Our third party partners use cookies, web beacons, LSOs, tags,
scripts, and similar technologies to gather information about you over time and
across different websites or applications in order to help predict your
preferences and show you interest-based advertisements. Our website(s) do not
respond to browser Do Not Track (DNT) signals, however you may opt-out as
described below.

How Can I Opt-Out: If you wish to opt out of interest-based advertising click
here or if located in the European Union click here. Please note you will
continue to receive generic ads. You may opt out of our marketing and
promotional emails by using the “unsubscribe” link provided in the email.

SUMMARY

ADT’s websites do not respond to browser Do Not Track signals, but you can
opt-out of interested-based ads by visiting the links here or here. You can
opt-out of other tracking technologies we use by visiting the specific links
provided.


COLLECTION FROM MINORS

What Information ADT Collects from Children:

 * In General:ADT's website(s) and service(s) are intended for a general
   audience and we do not knowingly collect personal information from
   individuals that are less than 13 years of age
 * Product Specific: Certain ADT products and services may require the
   collection of personal information from individuals that are less than 13
   years of age to use all features. For such products and situations, we may
   need verifiable parental consent to collect, use, or disclose the
   individual’s information as described in our additional product specific
   privacy terms located here.

SUMMARY

Generally we do not target or knowingly collect personal information from people
less than 13 years of age. Certain ADT products and services may collect the
personal information from individuals that are less than 13 years of age and
will require parental consent and are subject to the additional product specific
privacy terms located here.


SECURITY

How ADT Protects Your Information: We limit access to your personal information
and seek to use reasonable organizational, technical and administrative measures
to protect your information. Unfortunately, no information transmission or
storage system can be guaranteed to be 100% secure. If you have reason to
believe that your interaction with us is no longer secure, please contact us
immediately using the information below.

SUMMARY

We do our best to protect your information.


OTHER INFORMATION

How You Update and Access Your Information: You have the right to amend or
update inaccurate or incomplete personal information, request deletion of your
personal information, or request that we no longer use it. You are responsible
for ensuring the information you provide when using our website(s), registering
for our service(s), and registering/activating your device(s) is accurate. To
access, review or update your information for accuracy, please login to your ADT
account or contact us using the information below. Upon request we will provide
you with information about whether we hold any of your personal information. We
will respond to your request within a reasonable timeframe.

How ADT Retains Your Information: We will retain your personal information for
as long as your account is active or for the period necessary to fulfill the
purposes outlined in this policy and as necessary to comply with our legal
obligations, resolve disputes, and enforce our agreements.

How ADT Notifies You of Policy Changes: We may update this policy to reflect
changes to our information practices. If we make material changes, we will
notify you by email (sent to the e-mail address specified in your account) or by
means of a notice on this website prior to the change becoming effective. We
encourage you to periodically review this policy for the latest information on
our privacy practices.

SUMMARY

Contact us or login to your ADT account to review or update your information.
Periodically review this policy, as we may update it from time to time. A third
party audits any changes to our privacy practices to maintain compliance.


CALIFORNIA PRIVACY RIGHTS

ADT collects various types of personal information about you as described in
this policy. Under California law, ADT customers who are residents of California
may request certain information about ADT’s privacy practices including the
personal information ADT has collected, where it was sourced from, what it is
being used for, whether it is being disclosed to third parties for business
purposes, sold to third parties, and to whom it is being disclosed or sold in
the previous 12 months. The table below summaries ADT’s privacy practices in
accordance with the California Consumer Privacy Act of 2018.

SUMMARY

ADT customers who are residents of California have certain privacy rights
including disclosures regarding the personal information we collect, share, and
sell as well as the uses for such information. You also have the right to
request us to delete your personal information and to opt-out of the sale of
your personal information. ADT will not discriminate against you for exercising
such rights.

Information

Category

Examples

Collected

Sources

Third Party Sharing Categories

Disclosed to Third Parties

Business/Commercial Purposes

Business/Commercial Purposes

1. Identifiers.

Name, alias, postal address, unique personal identifier, online identifier, IP
address, email address, account name, SSN, driver's license number, passport
number, or other similar identifiers.

Yes

- Directly from you.

For example, from forms you complete or products and services you purchase.

- Indirectly from you.

For example, from observing your actions on our Website.

- From third parties.

For example, from our authorized dealers or partner companies to provide the
services.

- Service providers

- Dealers

- Affiliates

- Advertisers

- Partners

- Parent or subsidiary organizations

- Internet cookie information recipients

- Insurance Companies

Yes

See Section Above:

Information Use and Sharing

See Section Above:

Information Use and Sharing

2. Personal information categories listed in the California Customer Records
statute.

Name, signature, SSN, physical characteristics/description, address, telephone
number, passport number, driver's license or ID card number, insurance policy
number, education, employment, employment history, bank account/credit
card/debit card numbers, or any other financial information, medical
information, or health insurance information.

Yes

Yes

See Section Above:

Information Use and Sharing

See Section Above:

Information Use and Sharing

3. Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship,
religion or creed, marital status, medical condition, physical or mental
disability, sex (including gender, gender identity, gender expression, pregnancy
or childbirth and related medical conditions), sexual orientation, veteran or
military status, personal & familial genetic information.

Yes

Yes

See Section Above:

Information Use and Sharing

See Section Above:

Information Use and Sharing

4. Commercial information.

Records of personal property, products/services purchased, obtained, or
considered, or other purchasing or consuming histories or tendencies.

Yes

Yes

See Section Above:

Information Use and Sharing

See Section Above:

Information Use and Sharing

5. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity
patterns used to extract a template or other identifier or identifying
information, such as, fingerprints, faceprints, and voiceprints, iris or retina
scans, keystroke, gait, or other physical patterns, and sleep, health, or
exercise data.

Yes

Yes

See Section Above:

Information Use and Sharing

See Section Above:

Information Use and Sharing

6. Internet or other similar network activity.

Browsing/search history, information on a consumer's interaction with a website,
application, or advertisement.

Yes

Yes

See Section Above:

Information Use and Sharing

See Section Above:

Information Use and Sharing

7. Geolocation data.

GPS, physical location, or movements.

Yes

Yes

See Section Above:

Information Use and Sharing

See Section Above:

Information Use and Sharing

8. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

Yes

Yes

See Section Above:

Information Use and Sharing

See Section Above:

Information Use and Sharing

9. Professional or employment-related information.

Current or past job history or performance evaluations.

No

No

N/A

N/A

10. Non-public education information (per the Family Educational Rights and
Privacy).

Education records such as student grades, transcripts, class lists, schedules,
ID codes, financial information, or disciplinary records maintained by an
educational institution or party acting on its behalf.

No

No

N/A

N/A

11. Inferences drawn from other personal information.

Profile reflecting a person's preferences, characteristics, psychological
trends, predispositions, behavior, attitudes, intelligence, abilities, and
aptitudes.

No

No

N/A

N/A



Sale of Personal Information

 * No Sale – In the previous 12 months, ADT has not sold your personal
   information in the enumerated categories above. Further, ADT does not sell
   the personal information of minors under 16 years of age without affirmative
   authorization.



California Consumer Rights

 * Your Rights - You have the following rights:

 1. The right to know what personal information we collect, use, or share about
    you,
 2. The right to request that ADT delete your personal information held by us
    and our service providers,
 3. The right to opt-out of the sale of your personal information, and
 4. The right to be free from discrimination if you exercise the above rights.
    

Exercising Your Rights: Verifiable Consumer Request/Opting Out

 * Submitting Requests - To exercise your rights stated above, contact ADT by
   submitting a request on this Online Request Form or by calling 1-877-871-5625
 * Authorizing an Agent - You may also authorize an agent to act on your behalf
   to exercise the rights stated above. To authorize an agent please provide
   written authorization to ADT at the contact information listed in the
   Feedback section below.
 * Verifying your Request - Upon receiving your request ADT will verify the
   request by matching the information provided to the personal information ADT
   currently has.


FEEDBACK

How to Contact Us: You can contact us about this policy by writing or emailing
us at the address below:

ADT LLC dba ADT Security Services
Attn: Privacy Officer
1501 Yamato Road
Boca Raton, FL 33431-0835
privacy@adt.com

If you do not receive acknowledgment of your inquiry or your inquiry has not
been satisfactorily addressed, please contact our U.S.-based third-party dispute
resolution provider (free of charge)
  https://feedback-form.truste.com/watchdog/request. This third-party dispute
resolution provider will then serve as a liaison with ADT to help resolve your
concerns.

SUMMARY

We are here to help you and answer any questions you have. Please feel free to
send us an email or send a letter in the mail.


ADT ENTITIES AND AFFILIATES

ADT Commercial Government Services LLC
ADT Commercial LLC
ADT Finance LLC
ADT Inc.
ADT LLC
ADT Puerto Rico, LLC
ASG International, Inc.
Cell Bounce LLC
Century Sprinkler Holdings Corporation
Chain Electric Holdings, Inc.
DataShield, LLC
Fire Systems International, Inc.
I-View Now LLC
Red Hawk Security Systems, LLC
Security Monitoring Services, Inc.
The ADT Security Corporation

SUMMARY

This is a list of the ADT entities and affiliates covered by this policy.




PRODUCT CATEGORIES

 * Home Security
 * Smart Home Automation
 * Security Cameras
 * Business Security
 * Commercial
 * Health & Senior Safety
 * Identity Theft Protection


ABOUT US

 * Why ADT
 * About ADT
 * ADT Reviews
 * Newsroom
 * 
 * Investor Relations


CAREERS


DEALERS & SERVICE

 * Become an ADT Dealer
 * Dealer Lookup
 * Local Service Areas


CUSTOMER SERVICE

 * Support
 * Contact Us
 * 1-800-521-1734
 * Leave Website Feedback




PRODUCT CATEGORIES

 * Home Security
 * Smart Home Automation
 * Security Cameras
 * Business Security
 * Commercial
 * Health & Senior Safety
 * Identity Theft Protection


ABOUT US

 * Why ADT
 * About ADT
 * ADT Reviews
 * Newsroom
 * Careers
 * Investor Relations


DEALERS & SERVICE

 * Become an ADT Dealer
 * Dealer Lookup
 * Local Service Areas


CUSTOMER SERVICE

 * Support
 * Contact Us
 * 1-800-521-1734
 * Leave Website Feedback


FOLLOW US


Accessibility

© 2021 ADT. All rights reserved. The product/service names listed in this
document are marks and/or registered marks of their respective owners and used
under license. Unauthorized use strictly prohibited.

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VULNERABILITY AND BUG REPORTING

PLEASE PROVIDE INFORMATION ON ANY BUG OR VULNERABILITY THAT HAS BEEN FOUND IN
ADT PRODUCTS, SERVICES, AND WEBSITES.


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