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https://www.walthamforest.gov.uk/content/providing-evidence-housing-benefit-and-council-tax-support
Submission: On September 28 via manual from SG — Scanned from DE
Submission: On September 28 via manual from SG — Scanned from DE
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1 forms found in the DOMPOST /content/providing-evidence-housing-benefit-and-council-tax-support
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Cookie Control COOKIE CONTROL This site uses cookies to store information on your computer. Some cookies on this site are essential, and the site won't work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you're not happy with this, we won't set these cookies but some nice features of the site may be unavailable. Cookies are on (One cookie will be set to store your preference) Do not ask me again (Ticking this sets a cookie to hide this popup if you then hit close. This will not store any personal information) About this tool About Cookie ControlClose read more Skip to main content * Login * Register menu * Home * Services * Events and News * My Account SEARCH FORM Search YOU ARE HERE: 1. Home 2. Services 3. Benefits and money advice 4. Benefits and support 5. Providing evidence for Housing Benefit and Council Tax Support PROVIDING EVIDENCE FOR HOUSING BENEFIT AND COUNCIL TAX SUPPORT > Important Information Regarding Coronavirus > > The coronavirus has affected most, if not all Waltham Forest residents. This > is likely to be the case for a considerable period of time. The Council has > taken a number of measures to assist people if and when they are affected. > > We have temporarily relaxed our policy regarding the level of evidence you > need to provide to claim Housing Benefit or Council Tax Support if you are > affected by the coronavirus. This applies if you; > > * Have, or think you have, contracted it > * Are caring for somebody who may have contracted it > * Are self isolating and > * During periods of national or local lockdown > > > You will no longer have to provide original documents in support of a claim. > We will accept images or copies although you will have to provide originals at > a later date. Evidence to support Housing Benefit, Council Tax Support and Free School meal claims can be provided online, by post or in person. When you complete an online claim for housing or council tax support, or an online change in circumstances form, you will automatically receive a notification telling you what information you need to provide. You can supply this information using our online evidence upload form. The evidence checklist lists the documents or evidence you need to show us as proof of the details within your application. For example, you may need to show us bank statements to prove how much capital you have, or a passport to prove your identity or nationality. The list also tells you whether you need to show us the originals or copies of each. If you give us your email address when you apply, the checklist will be emailed to you. If you don’t give us your address you’ll need to make a note of the evidence you need to provide. PROVIDING EVIDENCE USING OUR ONLINE FORM CLICK TO GET INFO You can also use an online form to upload evidence to us. To upload your evidence to support your claim, or let us know that something has changed, follow these easy steps: 1. Take a picture or scan of the document you want to send us, and save it on your computer. 2. Complete the online form with your details, and attach the files that you want to send to us. 3. Submit the form. Your details and documents will be securely sent to us. Please check all pictures and files before you submit them to make sure that all details can be seen clearly. Image files need to be in any of the following formats: * GIF * JPG * JPEG * TIFF * PDF * BMP * PNG No single file should be more than 10MB in size. PROVIDING EVIDENCE BY POST CLICK TO GET INFO Documents can be sent by post to: The Benefits Service PO Box 856 London E17 9PN We can’t accept responsibility for documents that are lost in the post. If you choose to send original documents by post, please allow 2-5 working days for these documents to be returned before making any contact about missing documents. PROVIDING EVIDENCE IN PERSON CLICK TO GET INFO You can call into one of our libraries listed below to provide evidence in person. If you have had a change in circumstances it is important you submit an online form first. You will then receive a notification outlining any additional information we may need from you as evidence, if any. We may not need evidence from you, or you may be happy to use our evidence upload form to supply this online, in which case this could save you time queuing to hand in documents to our staff. If we have already told you what evidence we need and you would like to hand it to us in person, you can go straight to a member of staff. Leyton Library High Road Leyton, E10 5QH Leytonstone Library 6 Church Lane Leytonstone E11 1HG North Chingford Library The Green Chingford, E4 7EN Walthamstow Library High Street Walthamstow, E17 7JN You can only drop off evidence at the libraries Monday to Friday, 9am-5pm, regardless of a particular library's opening hours. WHAT HAPPENS NEXT? We will process your request as quickly as we can and within 10 working days wherever possible. Please don’t contact us about your request until 10 working days have passed. HELP WITH COMPLETING ONLINE FORMS CLICK TO GET INFO If you don't have access to a computer, you can visit a Library Plus branch where you can use a self-service pc to log your request/report. Staff are available to support you if you need it. Please make a note of the 10-character form reference in case you need to ask us something. You can also use this reference to go back to a partially completed form. Once you have answered the questions on all of the pages, click ‘Show Errors’ to confirm that the form is complete. Any pages with errors or omissions will be shown. Click on the page number to go to that page where the issue will be highlighted. You can attach any evidence required by clicking ‘Upload & Attach File’. If you get stuck, and cannot submit the form, please use the ‘Contact Us’ option to send us a message. If you send us the form reference we will be able to help you more quickly. Once any errors have been resolved you can securely submit the form by clicking ‘Submit’. When we have received your form, you will see a confirmation message on your screen. We will send you an email to confirm receipt of your application. CONTACT CLICK TO GET INFO Revenues and Benefits Service London Borough of Waltham Forest PO Box 856 London E17 9PN Phone: 020 8496 3000 Email: revenue.services@walthamforest.gov.uk GET STUFF DONE Upload benefits evidence Apply for Housing Benefit and Council Tax Support RELATED LINKS Apply for free school meals Money advice: benefits, debt and budgeting * Accessibility * Privacy * Cookies * Disclaimer * Contact us * Socialmedia Twitter profile button * Socialmedia Facebook profile button * Socialmedia Instagram profile button * Socialmedia YouTube profile button * © London Borough of Waltham Forest, 2021. Click4Assistance UK Live Chat Software