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Submitted URL: https://app.go.singlestore.com/e/er?s=1387486446&lid=4770&elqTrackId=1dd3ec4f25bc4b12a8faea7617d03df3&elq=d9d020a215ba4fdba8151...
Effective URL: https://www.singlestore.com/privacy-notice/?utm_medium=email&utm_source=singlestore&utm_campaign=7014X000001ykQjQAI&campaign...
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We value your privacy

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The cookies that are categorized as "Necessary" are stored on your browser as
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NecessaryAlways Active

Necessary cookies are required to enable the basic features of this site, such
as providing secure log-in or adjusting your consent preferences. These cookies
do not store any personally identifiable data.

 * Cookie
   checkForPermission
 * Duration
   10 minutes
 * Description
   This cookie is set by Beeswax to determine whether the user has accepted the
   cookie consent box.

 * Cookie
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 * Duration
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 * Description
   
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 * Cookie
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 * Duration
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 * Cookie
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   Cloudflare sets this cookie to identify trusted web traffic.

 * Cookie
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 * Duration
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 * Description
   This cookie is managed by Amazon Web Services and is used for load balancing.

 * Cookie
   YII_CSRF_TOKEN
 * Duration
   session
 * Description
   This cookie is used a unique token that used in securing forms and other
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 * Cookie
   _GRECAPTCHA
 * Duration
   5 months 27 days
 * Description
   This cookie is set by the Google recaptcha service to identify bots to
   protect the website against malicious spam attacks.

 * Cookie
   AWSALB
 * Duration
   7 days
 * Description
   
   AWSALB is an application load balancer cookie set by Amazon Web Services to
   map the session to the target.

 * Cookie
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 * Duration
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 * Description
   CookieYes sets this cookie to remember users' consent preferences so that
   their preferences are respected on their subsequent visits to this site. It
   does not collect or store any personal information of the site visitors.

 * Cookie
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   Cookie set by Stripe for fraud prevention purposes

 * Cookie
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Functional


Functional cookies help perform certain functionalities like sharing the content
of the website on social media platforms, collecting feedback, and other
third-party features.

 * Cookie
   ARRAffinity
 * Duration
   session
 * Description
   
   ARRAffinity cookie is set by Azure app service, and allows the service to
   choose the right instance established by a user to deliver subsequent
   requests made by that user.

 * Cookie
   ARRAffinitySameSite
 * Duration
   session
 * Description
   
   This cookie is set by Windows Azure cloud, and is used for load balancing to
   make sure the visitor page requests are routed to the same server in any
   browsing session.

 * Cookie
   _biz_uid
 * Duration
   1 year
 * Description
   This cookie is set by Bizible, to store user id on the current domain.

 * Cookie
   _biz_nA
 * Duration
   1 year
 * Description
   This cookie, set by Bizible, is a sequence number that Bizible includes for
   all requests, for internal diagnostics purposes.

 * Cookie
   __cf_bm
 * Duration
   30 minutes
 * Description
   This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.

 * Cookie
   UserMatchHistory
 * Duration
   1 month
 * Description
   LinkedIn sets this cookie for LinkedIn Ads ID syncing.

 * Cookie
   lang
 * Duration
   session
 * Description
   LinkedIn sets this cookie to remember a user's language setting.

 * Cookie
   bcookie
 * Duration
   1 year
 * Description
   LinkedIn sets this cookie from LinkedIn share buttons and ad tags to
   recognize browser ID.

 * Cookie
   lidc
 * Duration
   1 day
 * Description
   LinkedIn sets the lidc cookie to facilitate data center selection.

 * Cookie
   bscookie
 * Duration
   1 year
 * Description
   LinkedIn sets this cookie to store performed actions on the website.

 * Cookie
   ELOQUA
 * Duration
   1 year 1 month
 * Description
   
   Eloqua global user identifier

 * Cookie
   connect.sid
 * Duration
   2 hours
 * Description
   
   This cookie is used for authentication and for secure log-in. It registers
   the log-in information.

 * Cookie
   split
 * Duration
   1 month
 * Description
   This cookie is used to evaluate the changes to the website by checking which
   multivariate test the user takes part in.

 * Cookie
   ELOQUA
 * Duration
   1 year 1 month
 * Description
   
   Eloqua global user identifier

 * Cookie
   ajs_anonymous_id
 * Duration
   1 year
 * Description
   
   This cookie set by Segment is used to record the number of people that visit
   our site, and track whether you've visited before.

Analytics


Analytical cookies are used to understand how visitors interact with the
website. These cookies help provide information on metrics such as the number of
visitors, bounce rate, traffic source, etc.

 * Cookie
   singlestoreTraits
 * Duration
   1 year
 * Description
   
   No description

 * Cookie
   mp_956569872348636f9bc2d62e4f838261_mixpanel
 * Duration
   1 year
 * Description
   
   Mixpanel production

 * Cookie
   _biz_sid
 * Duration
   30 minutes
 * Description
   
   This cookie is set by Bizible, to store the user's session id.

 * Cookie
   _biz_pendingA
 * Duration
   1 year
 * Description
   
   A Cloudflare cookie set to record users’ settings as well as for
   authentication and analytics.

 * Cookie
   _biz_flagsA
 * Duration
   1 year
 * Description
   
   A single cookie from Bizible that stores multiple information, such as
   whether or not the user has submitted a form, performed a crossdomain
   migration, sent a viewthrough pixel, opted out from tracking, etc.

 * Cookie
   _BUID
 * Duration
   1 year
 * Description
   This cookie, set by Bizible, is a universal user id to identify the same user
   across multiple clients’ domains.

 * Cookie
   _ga
 * Duration
   2 years
 * Description
   The _ga cookie, installed by Google Analytics, calculates visitor, session
   and campaign data and also keeps track of site usage for the site's analytics
   report. The cookie stores information anonymously and assigns a randomly
   generated number to recognize unique visitors.

 * Cookie
   _gid
 * Duration
   1 day
 * Description
   Installed by Google Analytics, _gid cookie stores information on how visitors
   use a website, while also creating an analytics report of the website's
   performance. Some of the data that are collected include the number of
   visitors, their source, and the pages they visit anonymously.

 * Cookie
   _gcl_au
 * Duration
   3 months
 * Description
   Provided by Google Tag Manager to experiment advertisement efficiency of
   websites using their services.

 * Cookie
   _hjFirstSeen
 * Duration
   30 minutes
 * Description
   Hotjar sets this cookie to identify a new user’s first session. It stores a
   true/false value, indicating whether it was the first time Hotjar saw this
   user.

 * Cookie
   _hjIncludedInSessionSample
 * Duration
   2 minutes
 * Description
   Hotjar sets this cookie to know whether a user is included in the data
   sampling defined by the site's daily session limit.

 * Cookie
   _hjIncludedInPageviewSample
 * Duration
   2 minutes
 * Description
   Hotjar sets this cookie to know whether a user is included in the data
   sampling defined by the site's pageview limit.

 * Cookie
   _hjAbsoluteSessionInProgress
 * Duration
   30 minutes
 * Description
   Hotjar sets this cookie to detect the first pageview session of a user. This
   is a True/False flag set by the cookie.

 * Cookie
   _gat_UA-21693588-1
 * Duration
   1 minute
 * Description
   A variation of the _gat cookie set by Google Analytics and Google Tag Manager
   to allow website owners to track visitor behaviour and measure site
   performance. The pattern element in the name contains the unique identity
   number of the account or website it relates to.

 * Cookie
   _hjTLDTest
 * Duration
   session
 * Description
   To determine the most generic cookie path that has to be used instead of the
   page hostname, Hotjar sets the _hjTLDTest cookie to store different URL
   substring alternatives until it fails.

 * Cookie
   CONSENT
 * Duration
   2 years
 * Description
   YouTube sets this cookie via embedded youtube-videos and registers anonymous
   statistical data.

 * Cookie
   browser_id
 * Duration
   5 years
 * Description
   This cookie is used for identifying the visitor browser on re-visit to the
   website.

 * Cookie
   _jsuid
 * Duration
   1 year
 * Description
   This cookie contains random number which is generated when a visitor visits
   the website for the first time. This cookie is used to identify the new
   visitors to the website.

 * Cookie
   IDE
 * Duration
   1 year 24 days
 * Description
   Google DoubleClick IDE cookies are used to store information about how the
   user uses the website to present them with relevant ads and according to the
   user profile.

 * Cookie
   mp_aee4da1111c439e10ee2982f40abcd0d_mixpanel
 * Duration
   1 year
 * Description
   
   Mixpanel development

Performance


Performance cookies are used to understand and analyze the key performance
indexes of the website which helps in delivering a better user experience for
the visitors.

 * Cookie
   _gat
 * Duration
   1 minute
 * Description
   This cookie is installed by Google Universal Analytics to restrain request
   rate and thus limit the collection of data on high traffic sites.

 * Cookie
   _uetsid
 * Duration
   1 day
 * Description
   Bing Ads sets this cookie to engage with a user that has previously visited
   the website.

 * Cookie
   _uetvid
 * Duration
   1 year 24 days
 * Description
   Bing Ads sets this cookie to engage with a user that has previously visited
   the website.

 * Cookie
   SRM_B
 * Duration
   1 year 24 days
 * Description
   Used by Microsoft Advertising as a unique ID for visitors.

 * Cookie
   dtCookie
 * Duration
   session
 * Description
   This cookie is set by the provider Dynatrace. This is a session cookie used
   to collect information for Dynatrace. Its a system to track application
   performance and user errors.

Advertisement


Advertisement cookies are used to provide visitors with customized
advertisements based on the pages you visited previously and to analyze the
effectiveness of the ad campaigns.

 * Cookie
   li_gc
 * Duration
   5 months 27 days
 * Description
   No description

 * Cookie
   MUID
 * Duration
   1 year 24 days
 * Description
   Bing sets this cookie to recognize unique web browsers visiting Microsoft
   sites. This cookie is used for advertising, site analytics, and other
   operations.

 * Cookie
   test_cookie
 * Duration
   15 minutes
 * Description
   The test_cookie is set by doubleclick.net and is used to determine if the
   user's browser supports cookies.

 * Cookie
   _fbp
 * Duration
   3 months
 * Description
   This cookie is set by Facebook to display advertisements when either on
   Facebook or on a digital platform powered by Facebook advertising, after
   visiting the website.

 * Cookie
   personalization_id
 * Duration
   2 years
 * Description
   Twitter sets this cookie to integrate and share features for social media and
   also store information about how the user uses the website, for tracking and
   targeting.

 * Cookie
   IDE
 * Duration
   1 year 24 days
 * Description
   Google DoubleClick IDE cookies are used to store information about how the
   user uses the website to present them with relevant ads and according to the
   user profile.

 * Cookie
   bito
 * Duration
   1 year 1 month
 * Description
   This cookie is set by Beeswax for advertisement purposes.

 * Cookie
   bitoIsSecure
 * Duration
   1 year 1 month
 * Description
   Beeswax sets this cookie for targeting and advertising. The cookie is used to
   serve the user with relevant advertisements based on real time bidding.

 * Cookie
   tuuid
 * Duration
   2 years
 * Description
   The tuuid cookie, set by BidSwitch, stores an unique ID to determine what
   adverts the users have seen if they have visited any of the advertiser's
   websites. The information is used to decide when and how often users will see
   a certain banner.

 * Cookie
   tuuid_lu
 * Duration
   2 years
 * Description
   This cookie, set by BidSwitch, stores a unique ID to determine what adverts
   the users have seen while visiting an advertiser's website. This information
   is then used to understand when and how often users will see a certain
   banner.

 * Cookie
   ANONCHK
 * Duration
   10 minutes
 * Description
   The ANONCHK cookie, set by Bing, is used to store a user's session ID and
   also verify the clicks from ads on the Bing search engine. The cookie helps
   in reporting and personalization as well.

 * Cookie
   bku
 * Duration
   6 months 1 day
 * Description
   Bluekai uses this cookie to build an anonymous user profile with data like
   the user's online behaviour and interests.

 * Cookie
   bkpa
 * Duration
   6 months 1 day
 * Description
   Set by Bluekai, this cookie stores anonymized data about the users' web usage
   in an aggregate form to build a profile for targeted advertising.

 * Cookie
   NID
 * Duration
   6 months
 * Description
   NID cookie, set by Google, is used for advertising purposes; to limit the
   number of times the user sees an ad, to mute unwanted ads, and to measure the
   effectiveness of ads.

 * Cookie
   YSC
 * Duration
   session
 * Description
   YSC cookie is set by Youtube and is used to track the views of embedded
   videos on Youtube pages.

 * Cookie
   VISITOR_INFO1_LIVE
 * Duration
   5 months 27 days
 * Description
   A cookie set by YouTube to measure bandwidth that determines whether the user
   gets the new or old player interface.

 * Cookie
   yt-remote-device-id
 * Duration
   never
 * Description
   YouTube sets this cookie to store the video preferences of the user using
   embedded YouTube video.

 * Cookie
   yt.innertube::requests
 * Duration
   never
 * Description
   This cookie, set by YouTube, registers a unique ID to store data on what
   videos from YouTube the user has seen.

 * Cookie
   yt.innertube::nextId
 * Duration
   never
 * Description
   This cookie, set by YouTube, registers a unique ID to store data on what
   videos from YouTube the user has seen.

 * Cookie
   yt-remote-connected-devices
 * Duration
   never
 * Description
   YouTube sets this cookie to store the video preferences of the user using
   embedded YouTube video.

 * Cookie
   ln_or
 * Duration
   1 day
 * Description
   
   Set by LinkedIn. Used to determine if Oribi analytics can be carried out on a
   specific domain

Others


Other uncategorized cookies are those that are being analyzed and have not been
classified into a category as yet.

 * Cookie
   AnalyticsSyncHistory
 * Duration
   1 month
 * Description
   No description

 * Cookie
   _rdt_uuid
 * Duration
   3 months
 * Description
   No description available.

 * Cookie
   muc_ads
 * Duration
   2 years
 * Description
   No description

 * Cookie
   CLID
 * Duration
   1 year
 * Description
   No description

 * Cookie
   _hjSessionUser_2171074
 * Duration
   1 year
 * Description
   No description

 * Cookie
   _hjSession_2171074
 * Duration
   30 minutes
 * Description
   No description

 * Cookie
   chzdpsync
 * Duration
   1 month
 * Description
   No description available.

 * Cookie
   _clck
 * Duration
   1 year
 * Description
   No description

 * Cookie
   _clsk
 * Duration
   1 day
 * Description
   No description

 * Cookie
   SM
 * Duration
   session
 * Description
   No description available.

 * Cookie
   intercom-id-oc3xi4bh
 * Duration
   8 months 26 days 1 hour
 * Description
   No description

 * Cookie
   intercom-session-oc3xi4bh
 * Duration
   7 days
 * Description
   No description

 * Cookie
   loglevel
 * Duration
   never
 * Description
   No description available.

 * Cookie
   _zendesk_shared_session
 * Duration
   session
 * Description
   No description available.

 * Cookie
   _zendesk_session
 * Duration
   session
 * Description
   No description available.

 * Cookie
   _zendesk_thirdparty_test
 * Duration
   session
 * Description
   No description available.

 * Cookie
   _zendesk_authenticated
 * Duration
   past
 * Description
   No description

 * Cookie
   __tld__
 * Duration
   session
 * Description
   No description

 * Cookie
   r
 * Duration
   session
 * Description
   No description

 * Cookie
   docebo_session
 * Duration
   session
 * Description
   No description available.

 * Cookie
   SimpleSAMLSessionID
 * Duration
   session
 * Description
   This cookie is used for tracking the website sessions. It enables the users
   to remain logged in.

 * Cookie
   route-gcrowd-fe-prod
 * Duration
   session
 * Description
   No description available.

 * Cookie
   _cookie_id
 * Duration
   session
 * Description
   No description available.

 * Cookie
   _help_center_session
 * Duration
   session
 * Description
   No description available.

 * Cookie
   _heatmaps_g2g_100794436
 * Duration
   10 minutes
 * Description
   No description

 * Cookie
   visitorId
 * Duration
   1 year
 * Description
   No description

 * Cookie
   dosp
 * Duration
   session
 * Description
   No description

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PRIVACY NOTICE

Last Updated: December 22, 2022

SingleStore, Inc. and its subsidiaries and affiliates (collectively
“SingleStore,” “our,” “we” or “us”) are committed to respecting your privacy.
This Privacy Notice describes how we collect, use, disclose, store and otherwise
process information through www.singlestore.com and its affiliated websites and
other products and services in the United States. In addition, this notice
states how you can control the collection, correction and/or deletion of
information. We will not use or share your information with anyone except as
described in this Privacy Notice.

We urge you to read this Privacy Notice so that you understand our commitment to
you and your privacy, and how you can participate in that commitment.

California Consumers: Please see our California Addendum for information about
the collection, use, disclosure, sale, sharing, and retention of your personal
information.

If you are a data subject in receipt of our services from the European Economic
Area (EEA), the United Kingdom, or Switzerland, please refer to our Privacy
Notice for the EEA, UK, and Switzerland.

TABLE OF CONTENTSTABLE-OF-CONTENTS

 * Scope
 * Types of Data and Collection Methods
 * Collection Purposes, Use of Data
 * Sharing and Disclosures of Personal Information
 * International Transfers
 * Data Retention
 * Opt-Out; Notice to California Residents
 * Security
 * Changes to this Notice
 * Contact Us
 * California Residents
   

--------------------------------------------------------------------------------


SCOPESCOPE

This Privacy Notice covers only data collected through the site and our products
and services where there is a direct link to this notice, not any other data
collection or processing, including, without limitation, data collection
practices of webpages to which the site links, or data that we or our affiliates
collect offline or through webpages that do not display a direct link to this
Notice.



--------------------------------------------------------------------------------


TYPES OF DATA AND COLLECTION METHODSTYPES-OF-DATA

Personal information means information that identifies you or allows us to
contact you, like your name or email address. The personal information that we
may collect about you broadly falls into the following categories:

 * Information that you provide voluntarily
   Certain parts of our Website may ask you to provide personal information
   voluntarily: for example, we may ask you to provide your contact details in
   order to create an account, subscribe to marketing communications from us,
   and/or to submit inquiries to us. We may also ask you to provide feedback or
   a testimonial which we may display on our website or in other promotional
   materials, with your agreement. The personal information that you are asked
   to provide, and the reasons why you are asked to provide it, will be made
   clear to you at the point we ask you to provide your personal information.
   You may provide this information to us via phone calls, chats, emails, web
   forms, surveys, social media, and other methods of communication.
 * Information that we collect automatically
   When you visit our Website, we may collect certain information automatically
   from your device.
   
   Specifically, the information we collect automatically may include
   information like your IP address, device type, unique device identification
   numbers, browser-type, broad geographic location (e.g., country or city-level
   location), and other technical information. We may also collect information
   about how your device has interacted with our Website, including the pages
   accessed and links clicked.
   
   Collecting this information enables us to better understand the visitors who
   come to our Website, where they come from, and what content on our Website is
   of interest to them. We use this information for our internal analytics
   purposes and to improve the quality and relevance of our Website to our
   visitors.
   
   If you arrange a call with one of our sales team the call will be recorded
   using Gong for the purposes of training and learning. You can request that
   the recording be stopped and not retained at any point during the call.
   
   Some of this information may be collected using cookies and similar tracking
   technology, as explained further in our Cookie Statement.
 * Information that we obtain from third party sources
   From time to time, we may receive personal information about you from third
   party sources (including from companies that provide marketing lead
   information), but only where we have checked that these third parties either
   have your consent or are otherwise legally permitted or required to disclose
   your personal information to us.
   
   The types of information we collect from third parties include your name and
   contact information and we use the information we receive from these third
   parties to provide you with information regarding our products and services,
   our industry insights and other direct marketing purposes.

--------------------------------------------------------------------------------


COLLECTION PURPOSES, USE OF DATACOLLECTION-PURPOSES

We collect personal information for the purposes of operating, maintaining,
protecting and improving our site, products, and services and to better
understand the preferences of our site visitors and to personalize your
experience on our site. We also use your personal information to communicate
with you via technical notices, updates, security alerts and support and
administrative messages so as to support our business functions, such as
customer support, fraud prevention, marketing, industry benchmarking and
analysis consistent with our legitimate business purpose, and legal and/or
regulatory functions. To do this, we may combine personal and non-personal
information, collected online and offline, including information from third
party sources.





--------------------------------------------------------------------------------


SHARING AND DISCLOSURES OF PERSONAL INFORMATIONSHARING-DISCLOSURES

SingleStore will not rent or sell your personal information to others, but may
disclose personal information with third party vendors and service providers
that work with us, and as described in this Privacy Notice. For example, we may
share personal information about you including as follows:

 * Vendors, Consultants and Other Service Providers. We may share your
   information with third party vendors, consultants and other service providers
   who provide information systems or who are working on our behalf and require
   access to your information to carry out that work, such as to provide
   customer support, quality assurance, etc. These service providers are
   authorized to use your personal information only to the extent necessary to
   assist SingleStore in providing SingleStore products or services.
 * Third Party Applications & Services. SingleStore products and services may
   connect you to third party applications or services. If you choose to use any
   such third party applications or services, we may share information about you
   including your username and/or email address and such third parties may
   contact you directly as necessary. This Privacy Notice does not apply to your
   use of any such third party applications and services, and we are not
   responsible for how those third parties collect, use and disclose your
   information. We encourage you to review the privacy policies of those third
   parties before connecting to or using their applications or services to learn
   more about their information and privacy practices.
 * Compliance with Laws. SingleStore may be required to disclose personal
   information to authorities, law enforcement agencies, government agencies, or
   legal entities. We may disclose information by law, litigation, or as a
   matter of national security to:a) comply with valid legal process, including
   subpoenas, court orders or search warrants, or as otherwise authorized or
   required by law;b) in the event of an emergency that threatens an
   individual's life, health, or security; orc) to the extent permitted by
   applicable law in special cases in which we believe it is reasonably
   necessary to investigate, identify, or take preventive measures or bring
   legal action against someone who may commit or cause harm, fraud, abuse, or
   illegal conduct, such as a threat of harm to you or anyone else, interference
   with our rights or property, or interference with U.S. homeland or national
   security or public safety anywhere in the world.
 * Business Transfers. SingleStore may share or transfer your information in
   connection with, or during negotiations of any merger, sale of company
   assets, financing, or acquisition of all or a portion of our business to
   another company.
 * Aggregated or Anonymized Data. We may also share aggregated or anonymized
   information that does not directly identify you with third parties.
 * Marketing. In order to better understand our customers and to ensure we
   contact you on the products and services that you will care about we analyze
   pixel data from various websites hosting SingleStore advertisements. This
   data is then used for us to better understand our market and to focus our
   efforts on aligning our efforts with the people who want to hear more from
   us.

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INTERNATIONAL TRANSFERSINTERNATIONAL-TRANSFERS

Your personal information may be transferred to, and processed in, countries
other than the country in which you live. These countries may have data
protection laws that are different to the laws of your country. Specifically,
while our Website servers are located in the United States, and our affiliated
companies and third party service providers and partners operate around the
world. This means that when we collect your personal information, we may process
it in any of these countries.

However, we have taken appropriate safeguards to require that your personal
information will remain protected in accordance with this Privacy Notice.

If we transmit personal information across national boundaries, we make
reasonable efforts do so in compliance with any national laws that govern the
cross-border transfer of information. If you require more information, please
contact us using the contact details below.



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DATA RETENTIONDATA-RETENTION

We retain personal information we collect from you where we have an ongoing
legitimate business need to do so or to comply with applicable legal
requirements.

When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize it or, if this is not possible
(for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it
from any further processing until deletion is possible.



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OPT-OUT; NOTICE TO CALIFORNIA RESIDENTSOPT-OUT

SingleStore allows you to opt-out of receiving email advertisements. California
Civil Code Section 1798.83 permits users of our site that are California
residents to request certain information regarding our disclosure of personal
information to third parties for their direct marketing purposes. To make such a
request, or to opt out of such email advertisements or third-party disclosures,
please send an email to DPO@singlestore.com.

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SECURITYSECURITY

Security of all information is of the utmost importance for SingleStore. We use
technical and physical safeguards, including industry-standard encryption
technology, to protect the security of your personal information from
unauthorized disclosure. We also take reasonable efforts to ensure that only
authorized people and third parties have access to personal information.
Nevertheless, no service is completely secure and security measures cannot
prevent all loss, misuse or alteration of personal information; we are not
responsible for any damages or liabilities relating to any such incidents to the
fullest extent permitted by law. Where required under law, we will notify you of
any such loss, misuse or alteration of personal information that may affect you
so that you can take the appropriate actions for the protection of your rights.
SingleStore also reviews its security procedures periodically to consider
appropriate new technology and updated methods.

We also require that our third party service providers and channel partners
agree to keep all information we share with them confidential, and to use the
information only to perform their obligations pursuant to the agreements we have
in place with them. These third party service providers and channel partners are
expected to maintain privacy and security protections that are consistent with
SingleStore’s privacy and information security policies. While we provide these
third parties with no more information than is necessary to perform the function
for which we engaged them, any information that you provide to these third
parties independently of SingleStore is subject to their respective privacy
policies and practices.

Overall, SingleStore is committed to information security and is audited by
accredited and independent third parties for that effect. More information about
our current certifications can be found at singlestore.com/security.

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CHANGES TO THIS NOTICECHANGES

SingleStore may change this Privacy Notice from time to time. If we make any
changes, we will notify you by revising the "Last Updated" date at the top of
this Privacy Notice and, in some cases, we may provide you with additional
notice (such as adding a Notice to our homepage or sending you an email
notification). If there are material changes to this Privacy Notice, we will
notify you more directly by email or means of a notice on the home page prior to
the change becoming effective. We encourage you to review our Privacy Notice
whenever you access any SingleStore products or services to stay informed about
our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this Privacy Notice and do not wish your
information to be subject to the revised Privacy Notice, you will need to
deactivate your accounts with us and stop using this site and/or the SingleStore
products and services. Your use of any of the SingleStore site, products or
services after the posting of such changes shall constitute your consent to such
changes.



--------------------------------------------------------------------------------


CONTACT USCONTACT

Please feel free to contact us with any comments, questions, complaints or
suggestions you might have regarding the information practices described in this
Notice. You may send us an email at DPO@singlestore.com or write to us at:

SingleStore, Inc.,
534 Fourth Street,
San Francisco,
California 94107
telephone: +1 855 463-6775.




CA ADDENDUMCALIFORNIA-RESIDENTS


PRIVACY NOTICE FOR CALIFORNIA RESIDENTSPRIVACY-NOTICE-FOR-CALIFORNIA-RESIDENTS

Effective Date: December 22, 2022

Last Updated: December 2022

In addition to the information described in our Privacy Notice, the California
Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of
2020) (“CCPA”) requires us to provide California consumers with additional
information about rights and how SingleStore collects, uses, discloses, sells,
shares, and retains your personal information.


PERSONAL INFORMATION WE COLLECTPERSONAL-INFORMATION-WE-COLLECT

In the preceding 12 months, we have collected the following categories of
personal information, each as further described in our Privacy Notice:

 * Name and contact information. We collect business contact information
   including name, organization, phone numbers and email addresses.

 * Professional or employment-related information. We may collect things like
   job title or other information about you in your capacity as an employee,
   owner, officer, or independent contractor of a company, partnership, sole
   proprietorship, non-profit, or government agency.

 * Identifiers and device information. When you visit our Websites, our web
   servers automatically log your Internet Protocol (IP) address and information
   about your device, including device identifiers (such as MAC address); device
   type; and your device’s operating system, browser, and other software
   including type, version, language, settings, and configuration. As further
   described in our Cookie Statement, our Websites retrieve cookie identifiers,
   mobile IDs, and other data as directed by you.

 * Usage data. We automatically log your activity on our Websites and Services,
   including the URL of the website from which you came to our sites, pages you
   viewed, how long you spent on a page, access times, and other details about
   your use of and actions on our Website.

 * Geolocation data. We may collect coarse geolocation data (e.g., country or
   city-level location).

 * Sensory Information. We collect audio, electronic, visual, and similar
   information through calls with our sales team.

 * Sensitive Personal Information. We collect account log-in in combination with
   any required security or access code, password, or credentials allowing
   access to your account.


SOURCES OF PERSONAL INFORMATION WE
COLLECTSOURCES-OF-PERSONAL-INFORMATION-WE-COLLECT

We collect personal information from the following categories of sources, which
are more fully described in our Privacy Notice:

 * Information you provide voluntarily

 * Information automatically generated from your access to and use of Websites,
   products, or Services

 * Personal information we obtain or receive from other sources, including:

    * From companies that provide marketing lead information
   
    * Service providers that collect or provide data in connection with the work
      they do on our behalf.


BUSINESS OR COMMERCIAL PURPOSES FOR COLLECTING PERSONAL
INFORMATIONBUSINESS-OR-COMMERCIAL-PURPOSES-FOR-COLLECTING-PERSONAL-INFORMATION

We use the personal information we collect for the purposes described in our
Privacy Notice, as otherwise disclosed to you.


CATEGORIES OF PERSONAL INFORMATION DISCLOSED FOR A BUSINESS PURPOSE IN THE
PRECEDING 12
MONTHSCATEGORIES-OF-PERSONAL-INFORMATION-DISCLOSED-FOR-A-BUSINESS-PURPOSE-IN-THE-PRECEDING-12-MONTHS

 * Name and contact information

 * Professional or employment-related information

 * Identifiers and device information

 * Usage data

 * Geolocation data

 * Sensory information

 * Sensitive Personal Information

For more information on the categories of third parties with whom we disclose
personal information and the purposes for such disclosures, please visit the
“Sharing and Disclosures of Personal Information” section of the Privacy Notice.


RETENTIONRETENTION

We retain personal information for as long as necessary to provide the services
and fulfill the transactions you have requested, comply with our legal
obligations, resolve disputes, enforce our agreements, and other legitimate and
lawful business purposes. Because these needs can vary for different data types
in the context of different services, actual retention periods can vary
significantly based on criteria such as user expectations or consent, the
sensitivity of the data, the availability of automated controls that enable
users to delete data, and our legal or contractual obligations.


YOUR RIGHTS AND CHOICESYOUR-RIGHTS-AND-CHOICES

California consumers have certain rights with respect to their personal
information. These rights include the following:

 1. Notice at Collection
    
    At or before the time of collection, you have a right to receive notice of
    our practices, including the categories of personal information and
    sensitive personal information to be collected, the purposes for which such
    information is collected or used, whether such information is sold or
    shared, and how long such information is retained. You can find those
    details in this notice by clicking on the above links.

 2. Right to opt out of “selling” or “sharing” certain Personal Information
    
    You have a right to opt-out from future “sales” or “sharing” of personal
    information as those terms are defined by the CCPA.Note that we do not
    “sell” or “share” personal information as defined by the CCPA and have not
    done so in the past 12 months.

 3. Right to Know
    
    You have a right to request that we disclose to you the personal information
    we have collected about you. You also have a right to request additional
    information about our collection, use, disclosure, or sale of such personal
    information. Note that we have provided much of this information in this
    privacy notice.

 4. Right to Request Correction
    
    You have a right to request correction of inaccurate personal information.

 5. Right to Request Deletion
    
    You have a right to request that we delete personal information under
    certain circumstances, subject to certain exceptions.

 6. Right to Limit Use and Disclosure of Sensitive Personal Information
    
    You have a right to limit our use of sensitive personal information for any
    purposes other than to provide the services or goods you request or as
    otherwise permitted by law. Note that we do not use sensitive personal
    information for any such additional purposes.


HOW TO MAKE A REQUESTHOW-TO-MAKE-A-REQUEST

To make a request to correct, know, or delete, please email us at
DPO@singlestore.com. Additionally, to provide, correct, or delete specific
pieces of personal information we will need to verify your identity to the
degree of certainty required by law. We will verify your request by requiring
you to provide information necessary to verify your account or identity.You may
designate, in writing or through a power of attorney, an authorized agent to
make requests on your behalf to exercise your rights under the CCPA. Before
accepting such a request from an agent, we will require the agent to provide
proof you have authorized it to act on your behalf, and we may need you to
verify your identity directly with us.

Finally, you have a right to not be discriminated against for exercising these
rights set out in the CCPA.


DO NOT TRACKDO-NOT-TRACK

Some browsers include a "Do Not Track" (DNT) setting that can send a signal to
the websites you visit indicating you do not wish to be tracked. There is not a
common understanding of how to interpret the DNT signal; therefore, our websites
do not respond to all browsers' DNT signals.


HOW TO CONTACT USHOW-TO-CONTACT-US

If you have any questions or concerns, please see our contact details here.

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