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THE COMPLETE & MOST ADVANCED SONIVO CENTER SOFTWARE FOR YOUR BUSINESS

Call flow builder

|

Agent access

|

Call broadcast

|

AI Assistant training

|

IVR

Try NowTalk to sales


TRUSTED BY GLOBAL BRANDS




FEATURES

CALL FLOW BUILDER

Sonivo AI offers a powerful call flow builder that enables seamless customer
interactions with customizable nodes like text prompts, SMS messages, AI
assistant responses, and more. Design tailored workflows by adding and
connecting these nodes to handle every stage of customer engagement. Easily
configure automated responses, direct users to relevant support, and manage
escalations within a single visual interface. With Sonivo AI, creating complex
call flows is intuitive, flexible, and fully adaptable to business needs.

Get started

AGENT ACCESS

Introducing our advanced agent access feature, designed to empower your call
center operations! With the ability to create multiple agents, you can easily
assign devices tailored for seamless customer support. Whether handling inbound
inquiries or making outbound calls, our system ensures efficient call
management. Elevate your team's performance and enhance customer satisfaction
with our intuitive interface!

Get started


CALL BROADCAST

Sonivo AI's Call Broadcast feature enables effortless bulk calling, allowing you
to reach thousands of contacts in minutes. Upload a contact list with
customizable variables for each call, such as names or specific messages, to
create a personalized experience at scale. Sonivo AI handles the scheduling,
delivery, and tracking, ensuring efficient outreach and real-time results.
Streamline your campaigns and maximize impact with intelligent, automated call
broadcasting.

Get started

AI ASSISTANT TRAINING

Unlock the potential of AI with our tailored training data feature! By providing
your company's specific information or product details, our AI can be expertly
trained to assist with both incoming and outgoing calls. This ensures that every
interaction is knowledgeable and personalized, enhancing customer experience.
Elevate your call center's efficiency and responsiveness with AI that truly
understands your business!

Get started


IVR

Revolutionize your communication strategy with our integrated IVR and dialer
system! Effortlessly dial calls and create dynamic IVR solutions for both
incoming and outgoing calls. This allows you to streamline customer
interactions, ensuring quick responses and efficient routing. Enhance your call
management experience and elevate customer satisfaction with a seamless IVR and
dialer solution!

Get started


ONE APP WITH MULTIPLE USES FOR BUSINESS, EDUCATION, SURVEYS, INBOUND AND
OUTBOUND CALLS, AND MUCH MORE.


WATCH HOW SONIVO AI WORKS


Try NowTalk to sales


OVER 8,000 CUSTOMERS

What some of our 8,000+ customers across 100+ countries think of Sonivo.

Sonivo has completely transformed

"Sonivo has completely transformed our customer support operations. The AI call
assistant handles routine inquiries with ease, allowing our team to focus on
more complex cases. We’ve seen a huge boost in productivity and customer
satisfaction!"

— Megan L.

Customer Support Manager

The call flow

"The call flow builder is a game-changer! Designing and updating our call flows
used to be a hassle, but with Sonivo, we can quickly create dynamic paths that
improve our caller experience. Highly recommended!"

— Samir P.

Operations Director

As a growing business

"As a growing business, Sonivo has been essential for scaling our call center.
The seamless SIP integration and intuitive call dialer make managing calls
simple, and the AI assistant ensures our customers receive prompt, accurate
responses."

— Carlos G.

Founder & CEO

We were hesitant

"We were hesitant to adopt an AI call assistant, but Sonivo exceeded our
expectations. The real-time analytics and insights have allowed us to optimize
our processes, and the support team has been fantastic!"

— Emily R.

Call Center Lead


ATTRACTIVE PRICING PLANS

TRIAL


$0

/ 7 days(s)

WHATS INCLUDED?

Dialer

Call Broadcast

Messaging

Agent access

Phonebook limit: 1000

Device limit: 1

Plan duration: 7

Is trial?

Get started

GOLD


$99

/ 1 month(s)

WHATS INCLUDED?

Dialer

Call Broadcast

Messaging

Agent access

Phonebook limit: 10000

Device limit: 5

Plan duration: 30

Is trial?

Get started

PLATINUM


$199

/ 1 month(s)

WHATS INCLUDED?

Dialer

Call Broadcast

Messaging

Agent access

Phonebook limit: 9968

Device limit: 1

Plan duration: 30

Is trial?

Get started


FREQUENTLY ASKED QUESTIONS.

WHAT FEATURES DOES SONIVO OFFER FOR CALL CENTER MANAGEMENT?



Sonivo includes a range of powerful features, including SIP integration, a call
dialer, an AI-powered call assistant, a drag-and-drop call flow builder, and
real-time analytics to help you manage and optimize your call center operations.

HOW DOES THE AI CALL ASSISTANT WORK?



The AI call assistant uses natural language processing to understand and respond
to customer inquiries in real time. It handles routine questions, freeing up
agents for complex interactions and improving response times.

CAN I CUSTOMIZE CALL FLOWS FOR DIFFERENT SCENARIOS?



Yes! Sonivo’s call flow builder allows you to create and customize call paths
based on specific needs. It’s designed as a drag-and-drop tool, making it easy
to build, test, and adjust call flows for optimal customer journeys.

IS SONIVO COMPATIBLE WITH MY CURRENT SIP PROVIDER?



Sonivo is designed to integrate seamlessly with most SIP providers, making it
easy to connect with your existing telephony infrastructure. Our support team
can assist with setup to ensure a smooth integration.

DO YOU OFFER A FREE TRIAL?



Yes! We offer a 7-day free trial with access to all premium features. This
allows you to explore the full functionality of Sonivo before committing to a
plan.

HOW SECURE IS MY DATA ON SONIVO?



We prioritize security and implement robust measures to protect your data.
Sonivo uses encryption for data in transit and at rest, and we adhere to
industry standards to ensure your information remains secure.

WHAT KIND OF SUPPORT IS AVAILABLE IF I NEED HELP?



Our support team is here to assist you! We offer a range of resources, including
user guides, video tutorials, and community forums. For personalized assistance,
you can reach our team via email or live chat.

HOW DOES SONIVO’S REAL-TIME ANALYTICS WORK?



Sonivo’s real-time analytics provides insights into call metrics, agent
performance, and customer interactions. You can monitor key metrics, analyze
patterns, and make data-driven adjustments to improve your call center’s
efficiency.


ADVANTAGE OF SONIVO AI

WELCOME TO SONIVO



"Welcome to Sonivo, the AI-powered call center solution designed to enhance your
communication workfl...



SIP & CALL DIALER INTEGRATION



"Connect effortlessly with global SIP providers and manage calls with ease using
Sonivo’s built-in ca...



CHOOSE YOUR PLAN



Free Trial

"Try Sonivo free for 7 days! Get full access to premium features, i...



WE’RE HERE TO HELP



"Whether you’re setting up Sonivo for the first time or troubleshooting a
specific feature, our suppo...




SONIVO AI



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Welcome to Sonivo

SIP & Call Dialer Integration

Choose Your Plan

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