www.aerogarden.com Open in urlscan Pro
2606:4700::6812:1326  Public Scan

Submitted URL: https://aerogardensupport.com/
Effective URL: https://www.aerogarden.com/support/contact?cid=dn
Submission: On February 13 via automatic, source certstream-suspicious — Scanned from DE

Form analysis 5 forms found in the DOM

GET https://www.aerogarden.com/catalogsearch/result/

<form class="form-inline search-form" id="search_mini_form" action="https://www.aerogarden.com/catalogsearch/result/" method="get">
  <input id="search" type="text" name="q" value="" placeholder="Search.." class="form-control search-input" role="combobox" aria-label="search" aria-haspopup="false" aria-autocomplete="both" autocomplete="off" aria-expanded="false">
  <div id="search_autocomplete" class="search-autocomplete"></div>
  <div data-bind="scope: 'searchsuiteautocomplete_form'">
    <!-- ko template: getTemplate() -->
    <div id="searchsuite-autocomplete" class="searchsuite-autocomplete" data-bind="visible: showPopup()" style="display: none;">
      <div data-bind="visible: anyResultCount()" style="display: none;">
        <div class="suggest" data-bind="visible: result.suggest.data().length > 0" style="display: none;">
          <div class="title"><!-- ko i18n: 'Suggested'--><span>Suggested</span><!-- /ko --></div>
          <ul id="suggest" role="listbox" data-bind="foreach: result.suggest.data"></ul>
        </div>
        <div class="product" data-bind="visible: result.product.data().length > 0" style="display: none;">
          <div class="title">
            <!-- ko i18n: 'Products'--><span>Products</span><!-- /ko -->
            <a class="see-all" data-bind="attr: {href: result.product.url}" href="">
                    <!-- ko i18n: 'See All' --><span>See All</span><!-- /ko -->
                    <span data-bind="text: result.product.size">0</span>
                </a>
          </div>
          <ul id="product" role="listbox" data-bind="foreach: result.product.data"></ul>
        </div>
      </div>
      <div class="no-result" data-bind="visible: !anyResultCount()"><!-- ko i18n: 'No Result'--><span>No Result</span><!-- /ko --></div>
    </div><!-- /ko -->
  </div>
  <button type="submit" title="Submit Search" style="display: none;" disabled="">
  </button>
  <span id="hide-search" class="search-toggle">
    <i class="far fa-search"></i>
  </span>
</form>

GET https://www.aerogarden.com/catalogsearch/result/

<form class="form minisearch d-block" id="search_mini_form_mobile" action="https://www.aerogarden.com/catalogsearch/result/" method="get">
  <div class="field search d-block">
    <div class="control">
      <input id="search-mobile" type="text" name="q" value="" placeholder="Search All Products" class="input-text" maxlength="128" role="combobox" aria-haspopup="false" aria-autocomplete="both" autocomplete="off">
      <span class="search-icon">
        <i class="far fa-search"></i>
      </span>
      <div id="search_autocomplete_mobile" class="search-autocomplete"></div>
    </div>
  </div>
  <div class="actions d-none">
    <button type="submit" title="Search" class="action search" disabled="">
    </button>
  </div>
</form>

POST https://webto.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8

<form action="https://webto.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8" method="POST">
  <script type="text/javascript">
    let states = [];
    states[0] = "";
    states[1] = ['Alabama|AL', 'Alaska|AK', 'Arizona|AZ', 'Arkansas|AR', 'California|CA', 'Colorado|CO', 'Connecticut|CT', 'Delaware|DE', 'District of Columbia|DC', 'Florida|FL', 'Georgia|GA', 'Hawaii|HI', 'Idaho|ID', 'Illinois|IL', 'Indiana|IN',
      'Iowa|IA', 'Kansas|KS', 'Kentucky|KY', 'Louisiana|LA', 'Maine|ME', 'Maryland|MD', 'Massachusetts|MA', 'Michigan|MI', 'Minnesota|MN', 'Mississippi|MS', 'Missouri|MO', 'Montana|MT', 'Nebraska|NE', 'Nevada|NV', 'New Hampshire|NH',
      'New Jersey|NJ', 'New Mexico|NM', 'New York|NY', 'North Carolina|NC', 'North Dakota|ND', 'Ohio|OH', 'Oklahoma|OK', 'Oregon|OR', 'Pennsylvania|PA', 'Rhode Island|RI', 'South Carolina|SC', 'South Dakota|SD', 'Tennessee|TN', 'Texas|TX',
      'Utah|UT', 'Vermont|VT', 'Virginia|VA', 'Washington|WA', 'West Virginia|WV', 'Wisconsin|WI', 'Wyoming|WY'
    ];
    states[2] = ['Alberta|AB', 'British Columbia|BC', 'Manitoba|MB', 'New Brunswick|NB', 'Newfoundland and Labrador|NL', 'Nova Scotia|NS', 'Northwest Territories|NT', 'Nunavut|NU', 'Ontario|ON', 'Prince Edward Island|PE', 'Quebec|QC',
      'Saskatchewan|SK', 'Yukon|YT'
    ];
    let seedPodCount = 0;
    let letPodTypes = [];
    letPodTypes.push("Baby Greens");
    letPodTypes.push("Salad Greens");
    letPodTypes.push("Romaine");
    letPodTypes.push("Arugula");
    letPodTypes.push("Calendula");
    letPodTypes.push("Dianthus");
    letPodTypes.push("Gazania");
    letPodTypes.push("Lavender");
    letPodTypes.push("Coreopsis");
    letPodTypes.push("Basil: Genovese");
    letPodTypes.push("Marigold");
    letPodTypes.push("Petunia - mini-pink");
    letPodTypes.push("Petunia - Cascading");
    letPodTypes.push("Zinnia");
    letPodTypes.push("Basil: Globe");
    letPodTypes.push("Basil: Lemon");
    letPodTypes.push("Basil: Marseille");
    letPodTypes.push("Dill");
    letPodTypes.push("Italian Parsley");
    letPodTypes.push("Marjoram");
    letPodTypes.push("Mint");
    letPodTypes.push("Oregano");
    letPodTypes.push("Sage");
    letPodTypes.push("Savory");
    letPodTypes.push("Thyme");
    letPodTypes.push("Sorrell");
    letPodTypes.push("Basil: Purple");
    letPodTypes.push("Winter Tarragon");
    letPodTypes.push("Basil: Napolitano");
    letPodTypes.push("Lemon Mint");
    letPodTypes.push("Basil: Thai");
    letPodTypes.push("Chervil");
    letPodTypes.push("Golden Harvest Cherry Tomato");
    letPodTypes.push("Red Heirloom Cherry Tomato");
    letPodTypes.push("Jalapeno");
    letPodTypes.push("Purple Super Hot Pepper");
    letPodTypes.push("Thai Pepper");
    letPodTypes.push("Gypsophila");
    letPodTypes.push("Tatsoi");
    letPodTypes.push("Mizuna");
    letPodTypes.push("Mustard");
    letPodTypes.push("Sweet Bell Pepper");
    letPodTypes.push("Chinese Cabbage");
    letPodTypes.push("Basil: Lime");
    letPodTypes.push("Curly Parsley");
    letPodTypes.push("Chives");
    letPodTypes.push("Cilantro");
    letPodTypes.push("Coleus");
    letPodTypes.push("Mighty Mini Cherry Tomato");
    letPodTypes.push("Black Seeded Simpson");
    letPodTypes.push("Deer Tongue");
    letPodTypes.push("Marvel of the 4 Seasons");
    letPodTypes.push("Rouge d'Hiver");
    letPodTypes.push("Parris Island");
    letPodTypes.push("Chamomile");
    letPodTypes.push("Basil: Holy");
    letPodTypes.push("Celosia - Rainbow Fire");
    letPodTypes.push("Mitsuba");
    letPodTypes.push("Shungiku");
    letPodTypes.push("Stock Flower");
    letPodTypes.push("Polka Dot");
    letPodTypes.push("Mixed Kale");
    letPodTypes.push("Red Sails");
    letPodTypes.push("Ghost Pepper");
    letPodTypes.push("Anaheim Pepper");
    letPodTypes.push("Poblano Pepper");
    letPodTypes.push("Cayenne Pepper");
    letPodTypes.push("Rosemary");
    letPodTypes.push("Beet Greens");
    letPodTypes.push("Bok Choi");
    letPodTypes.push("Swiss Chard");
    letPodTypes.push("Banana Pepper");
    letPodTypes.push("Dinosaur Kale");
    letPodTypes.push("Collard Greens");
    letPodTypes.push("Snapdragon Mix");
    letPodTypes.push("Rosy Heirloom Cherry Tomato");
    const podTypes = letPodTypes;
    /**
     * Generate the options for the Select tag
     * @param countryIndex (number) index/value of the selected country
     */
    function updateStates(countryIndex) {
      let stateList = document.getElementById("00N3t00000GW27z");
      stateList.options.length = 0;
      stateList.options[0] = new Option("Please select..", "");
      for (let i = 0; i < states[countryIndex].length; i++) {
        let stateAndAbbrev = states[countryIndex][i].split("|")
        stateList.options[stateList.options.length] = new Option(stateAndAbbrev[0], stateAndAbbrev[1])
      }
    }
    /**
     * Update the case information based on selected request type options
     */
    function updateCaseInfo() {
      let selectedRequestType = document.getElementById("00N3t00000GW27x").value;
      // Toggle Order number input field and make it required
      let show_order_num_req_types = ["I need to check on the status of an order", "I want to cancel an order", "I want to start a return"];
      if (show_order_num_req_types.indexOf(selectedRequestType) > -1) {
        document.getElementById("orderNumDiv").style.display = "block";
        document.getElementById("enterOrderNumNote").style.display = "block";
      } else {
        document.getElementById("00N3t00000E3yYo").value = null;
        document.getElementById("orderNumDiv").style.display = "none";
        document.getElementById("enterOrderNumNote").style.display = "none";
      }
      if (selectedRequestType === "My seed pods aren't sprouting / germinating") {
        document.getElementById("sproutIssueDiv").style.display = "block";
        addSeedPod();
      } else {
        // Reset
        document.getElementById("sproutIssueDiv").style.display = "none";
        seedPodCount = 0;
        document.getElementById("seedPodsDiv").querySelectorAll('*').forEach(n => n.remove());
        document.getElementById("podCountOpt").selectedIndex = 0;
        document.getElementById("silverPackageOpt").selectedIndex = 0;
      }
      if (selectedRequestType === "I'm having issues with my AeroGarden") {
        document.getElementById("modelDiv").style.display = "block";
        document.getElementById("gardenModelTxt").required = true;
      } else {
        // Reset
        document.getElementById("modelDiv").style.display = "none";
        document.getElementById("gardenModelTxt").required = false;
        document.getElementById("gardenModelTxt").value = null;
      }
    }
    /**
     * Add seed pod select component upon add
     */
    function addSeedPod() {
      seedPodCount += 1;
      const breakNode = document.createElement("br");
      let podNode = document.createElement("div");
      podNode.classList.add("pod-selects");
      let typeNode = document.createElement("div");
      typeNode.classList.add("pod-dropdown");
      let qtyNode = document.createElement("div");
      qtyNode.classList.add("qty-dropdown");
      let podId = "pod_" + seedPodCount;
      let podLabelNode = document.createElement("label");
      podLabelNode.htmlFor = podId;
      podLabelNode.innerText = "Seed Pod " + seedPodCount;
      podNode.appendChild(typeNode);
      podNode.appendChild(qtyNode);
      typeNode.appendChild(podLabelNode);
      let podSelectNode = document.createElement("select");
      podSelectNode.id = podId;
      podSelectNode.options.length = 0;
      podSelectNode.options[0] = new Option("Please select..", "");
      for (let i = 0; i < podTypes.length; i++) {
        podSelectNode.options[podSelectNode.options.length] = new Option(podTypes[i], podTypes[i]);
      }
      typeNode.appendChild(podSelectNode);
      let qtyId = "qty_" + seedPodCount;
      let qtyLabelNode = document.createElement("label");
      qtyLabelNode.htmlFor = qtyId;
      qtyLabelNode.innerText = "Qty";
      qtyNode.appendChild(qtyLabelNode);
      qtyNode.appendChild(breakNode);
      let qtySelectNode = document.createElement("select");
      qtySelectNode.id = qtyId;
      qtySelectNode.options.length = 0;
      qtySelectNode.options[0] = new Option("Please select..", "");
      for (let i = 1; i <= 12; i++) {
        let qty = i.toString();
        qtySelectNode.options[qtySelectNode.options.length] = new Option(qty, qty);
      }
      qtyNode.appendChild(qtySelectNode);
      qtyNode.appendChild(breakNode);
      qtyNode.appendChild(breakNode);
      document.getElementById("seedPodsDiv").appendChild(podNode);
      disableAddRemoveButtons();
    }
    /**
     * Remove a seed pod select component upon remove
     */
    function removeSeedPod() {
      seedPodCount -= 1;
      let podDiv = document.getElementById("seedPodsDiv");
      podDiv.removeChild(podDiv.lastChild);
      disableAddRemoveButtons();
    }
    /**
     * Disable add or remove button depending on the count. max is 3 and min is 1
     */
    function disableAddRemoveButtons() {
      let podDivCount = document.getElementById("seedPodsDiv").children.length;
      if (podDivCount < 2) {
        document.getElementById("removeBtn").style.display = "none";
        document.getElementById("addBtn").style.display = "block";
      } else if (podDivCount >= 24) {
        document.getElementById("removeBtn").style.display = "block";
        document.getElementById("addBtn").style.display = "none";
      } else {
        document.getElementById("removeBtn").style.display = "inline-block";
        document.getElementById("addBtn").style.display = "inline-block";
      }
    }
    /**
     * Append all the extra fields responds to the description upon submission
     * @returns {boolean} Flag indicating everything is good to after transformation
     */
    function actionBeforeSubmission() {
      let description = document.getElementById("description").value;
      let modelName = document.getElementById("gardenModelTxt").value;
      if (!!modelName) description += "\nModel: " + modelName;
      let podCount = document.getElementById("podCountOpt").value;
      if (!!podCount) description += "\nPod count in garden: " + podCount;
      let silverPkg = document.getElementById("silverPackageOpt").value;
      if (!!silverPkg) description += "\nIs silver packaging: " + silverPkg;
      let seedPods = document.getElementById("seedPodsDiv");
      let podList = seedPods.getElementsByClassName('pod-selects');
      for (let i = 1; i <= podList.length; i++) {
        let pod = document.getElementById('pod_' + i).value;
        let qty = document.getElementById('qty_' + i).value;
        let info = "";
        if (!!pod) {
          info = "\nPod: " + pod;
          if (!!qty) info += " | Qty: " + qty;
        }
        if (!!info) description += info;
      }
      document.getElementById("description").value = description
      return true;
    }
  </script>
  <input type="hidden" name="orgid" value="00D3t000000dNOx">
  <input type="hidden" name="retURL" value="https://aerogarden.com/support/contact/success">
  <input type="hidden" name="recordType" value="0123t0000010lcc">
  <!-- Case Record Type ID -->
  <input type="hidden" name="00N3t00000E3yY2" value="164">
  <!-- Brand Code -->
  <input type="hidden" name="00N3t00000E3yYZ" value="AEROGARDEN">
  <!-- Case Source -->
  <input type="hidden" name="subject" value="Aerogarden Web To Case" maxlength="80"> <!-- Case Source -->
  <input type="hidden" name="00N3t00000E41od" value="Aerogarden Contact Us Form"> <!-- Web form source -->
  <input type="hidden" name="captcha_settings" value="{&quot;keyname&quot;:&quot;aerogarden&quot;,&quot;fallback&quot;:&quot;true&quot;,&quot;orgId&quot;:&quot;00D3t000000dNOx&quot;,&quot;ts&quot;:&quot;1644712560278&quot;}">
  <div class="row">
    <div class="input-box col-md-6 col-sm-12 required">
      <label for="00N3t00000E41et">First Name</label><br>
      <input type="text" id="00N3t00000E41et" maxlength="255" name="00N3t00000E41et" size="20" required="">
    </div>
    <div class="input-box col-md-6 col-sm-12 required">
      <label for="00N3t00000E41eu">Last Name</label><br>
      <input type="text" id="00N3t00000E41eu" maxlength="255" name="00N3t00000E41eu" size="20" required="">
    </div>
  </div>
  <div class="row">
    <div class="input-box col-md-6 col-sm-12 required">
      <label for="email">Email</label><br>
      <input type="email" id="email" maxlength="80" name="email" size="20" placeholder="you@example.com" class="input-text required-entry validate-email" required="">
    </div>
    <div class="input-box col-md-6 col-sm-12">
      <label for="phone">Phone</label><br>
      <input type="tel" id="phone" placeholder="+12345678901" maxlength="15" name="phone" size="20">
    </div>
  </div>
  <div class="row">
    <div class="input-box col-12">
      <label for="00N3t00000GW282">Street</label><br>
      <input type="text" id="00N3t00000GW282" maxlength="100" name="00N3t00000GW282" size="20" style="max-width: 100%">
    </div>
  </div>
  <div class="row">
    <div class="input-box col-12">
      <label for="00N3t00000GW280">Apartment/Unit/#</label><br>
      <input type="text" id="00N3t00000GW280" maxlength="80" name="00N3t00000GW280" size="20" style="max-width: 100%">
    </div>
  </div>
  <div class="row">
    <div class="input-box col-md-6 col-sm-12">
      <label for="00N7e000002btDv">City</label><br>
      <input type="text" id="00N7e000002btDv" maxlength="80" name="00N7e000002btDv" size="20">
    </div>
    <div class="input-box col-md-6 col-sm-12">
      <label for="00N3t00000GW27y">Country</label><br>
      <select id="00N3t00000GW27y" name="00N3t00000GW27y" title="Country" onchange="updateStates(this.selectedIndex)">
        <option value="" selected="" disabled="">Please select..</option>
        <option value="US">US</option>
        <option value="CA">CA</option>
      </select>
    </div>
  </div>
  <div class="row">
    <div class="input-box col-md-6 col-sm-12">
      <label for="00N3t00000GW283">Zip/Postal Code</label><br>
      <input type="text" id="00N3t00000GW283" maxlength="15" name="00N3t00000GW283" size="20">
    </div>
    <div class="input-box col-md-6 col-sm-12">
      <label for="00N3t00000GW27z">State/Province</label><br>
      <select id="00N3t00000GW27z" name="00N3t00000GW27z" title="Web form State/Province">
        <option value="" selected="" disabled="">Please select..</option>
      </select>
    </div>
  </div>
  <div class="row">
    <div class="input-box col-12">
      <label for="00N3t00000GW27x">Request Type</label><br>
      <select id="00N3t00000GW27x" name="00N3t00000GW27x" title="Request type" onchange="updateCaseInfo()" style="max-width: 100%" required="">
        <option value="">Please select..</option>
        <option value="My seed pods aren't sprouting / germinating"> My seed pods aren't sprouting / germinating </option>
        <option value="I'm having issues with my AeroGarden">I'm having issues with my AeroGarden </option>
        <option value="I need to check on the status of an order">I need to check on the status of an order </option>
        <option value="I want to cancel an order">I want to cancel an order </option>
        <option value="I want to start a return">I want to start a return </option>
        <option value="I have a general question">I have a general question </option>
        <option value="Do not sell my personal information (CCPA)">Do not sell my personal information</option>
        <option value="Other">Other</option>
      </select>
      <span id="enterOrderNumNote" style="display:none; color: #6d6d6d">If you have an order number, please enter below</span>
    </div>
  </div>
  <!-- Hide on initial load -->
  <!-- For Orders -->
  <div id="orderNumDiv" style="display:none">
    <label for="00N3t00000E3yYo">Order Number</label><br>
    <input id="00N3t00000E3yYo" name="00N3t00000E3yYo" size="20" type="text">
  </div>
  <!-- Hide on initial load -->
  <!-- For Sprouting Issue -->
  <div id="sproutIssueDiv" style="display:none">
    <label for="podCountOpt">How many seed pods does your garden hold?</label><br>
    <select id="podCountOpt" name="podCount" style="max-width: 100%;">
      <option value="" disabled="" selected="">Please select..</option>
      <option value="3">3</option>
      <option value="6">6</option>
      <option value="7">7</option>
      <option value="9">9</option>
      <option value="12">12</option>
      <option value="24">24</option>
    </select>
    <br><br>
    <label for="silverPackageOpt">Did your pods come in a silver bag/package?</label><br>
    <select id="silverPackageOpt" name="silverPackage" style="max-width: 100%;">
      <option value="" disabled="" selected="">Please select..</option>
      <option value="Yes">Yes</option>
      <option value="No">No</option>
      <option value="Not sure">Not sure</option>
    </select>
    <br><br>
    <div id="seedPodsDiv"></div>
    <br>
    <button type="button" style="display:none;" id="addBtn" onclick="return addSeedPod()">+ Add </button>
    <button type="button" style="display:none;" id="removeBtn" onclick="return removeSeedPod()">- Remove </button>
    <br><br>
  </div>
  <!-- Hide on initial load -->
  <!-- For Garden Model -->
  <div id="modelDiv" style="display:none">
    <label for="gardenModelTxt">Garden Model</label><br>
    <input id="gardenModelTxt" size="40" type="text" placeholder="Found underneath garden base">
    <br><br>
  </div>
  <label for="description">How can we help you?</label><br>
  <textarea id="description" name="description" cols="80" required=""></textarea>
  <input type="hidden" id="external" name="external" value="1"><br>
  <div class="g-recaptcha" data-sitekey="6LfZp_QUAAAAAADMmqP2gKfx7xH8YtQTox44W-vh">
    <div style="width: 304px; height: 78px;">
      <div><iframe title="reCAPTCHA"
          src="https://www.google.com/recaptcha/api2/anchor?ar=1&amp;k=6LfZp_QUAAAAAADMmqP2gKfx7xH8YtQTox44W-vh&amp;co=aHR0cHM6Ly93d3cuYWVyb2dhcmRlbi5jb206NDQz&amp;hl=de&amp;v=BycHQdSIhzR_1EcOLw2mOzYQ&amp;size=normal&amp;cb=jjg84htbgj0m" width="304"
          height="78" role="presentation" name="a-jfbtpt8vij77" frameborder="0" scrolling="no" sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox"></iframe></div>
      <textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response" style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
    </div><iframe style="display: none;"></iframe>
  </div>
  <br>
  <p>This page is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.</p>
  <br>
  <input type="submit" onclick="return actionBeforeSubmission(); return false;" name="submit" value="Submit" class="action primary">
</form>

POST https://www.aerogarden.com/newsletter/subscriber/new/

<form class="form subscribe" novalidate="novalidate" action="https://www.aerogarden.com/newsletter/subscriber/new/" method="post" id="newsletter-footer-validate-detail">
  <div class="newsletter-content">
    <div class="input-box">
      <input name="email" type="email" id="newsletter-footer" placeholder="Enter your email" data-validate="{required:true, 'validate-email':true}">
    </div>
    <div class="action-button">
      <button class="action subscribe primary" title="Subscribe" type="submit">
        <span>Subscribe</span>
      </button>
    </div>
  </div>
</form>

POST

<form class="form form-login" method="post" data-bind="event: {submit: login }" id="login-form">
  <div class="fieldset login" data-bind="attr: {'data-hasrequired': $t('* Required Fields')}" data-hasrequired="* Required Fields">
    <div class="field email required">
      <label class="label" for="customer-email"><span data-bind="i18n: 'Email Address'">Email Address</span></label>
      <div class="control">
        <input name="username" id="customer-email" type="email" class="input-text" data-mage-init="{&quot;mage/trim-input&quot;:{}}" data-bind="attr: {autocomplete: autocomplete}" data-validate="{required:true, 'validate-email':true}"
          autocomplete="off">
      </div>
    </div>
    <div class="field password required">
      <label for="pass" class="label"><span data-bind="i18n: 'Password'">Password</span></label>
      <div class="control">
        <input name="password" type="password" class="input-text" id="pass" data-bind="attr: {autocomplete: autocomplete}" data-validate="{required:true}" autocomplete="off">
      </div>
    </div>
    <!-- ko foreach: getRegion('additional-login-form-fields') -->
    <!-- ko template: getTemplate() -->
    <!-- ko foreach: {data: elems, as: 'element'} --><!-- /ko -->
    <!-- /ko -->
    <!-- ko template: getTemplate() -->
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