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Learn how hybrid work is fueling ransomware attacks and what to do about it.
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* Secure Web Gateway (SWG) 101: Your primer to an isolation-based approach to
cybersecurity
* Hiding in plain sight: New Adwind jRAT Variant Uses normal Java commands to
mask its behavior
* U.S. Department of Defense (DoD) leads the industry with cloud-based internet
isolation program
* ISOMorph Infection: In-Depth Analysis of a New HTML Smuggling Campaign
* Increase In Drive-by Attack: SocGholish Malware Downloads
* Why Menlo
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Why Menlo
WHY MENLO
Traditional security approaches are flawed, costly, and overwhelming for
security teams. Menlo Security is different. It’s the simplest, most
definitive way to secure work—making online threats irrelevant to your users
and your business.
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* Eliminate phishing & ransomware
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THREAT INTELLIGENCE IS ON TAP AT MENLO LABS
Menlo Labs provides insights, expertise, context and tools to aid customers
on their journey to connect, communicate and collaborate securely without
compromise.
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Search for: Search
Most Searched
* Secure Web Gateway (SWG) 101: Your primer to an isolation-based approach to
cybersecurity
* Hiding in plain sight: New Adwind jRAT Variant Uses normal Java commands to
mask its behavior
* U.S. Department of Defense (DoD) leads the industry with cloud-based internet
isolation program
* ISOMorph Infection: In-Depth Analysis of a New HTML Smuggling Campaign
* Increase In Drive-by Attack: SocGholish Malware Downloads
PRIVACY POLICY
Effective Date: May 18, 2021
Menlo Security, Inc., together with its affiliates (“Menlo Security”, “we”,
“our” or “us”), is committed to transparency in our collection and processing of
information. This Privacy Policy describes how we collect, use, disclose and
protect information from and about you through our website www.menlosecurity.com
and any other website or mobile application that links to this Privacy Policy
(the “Site”), and any other interactions (e.g., customer service and other
communications) that you may have with Menlo Security (collectively, the
“Services”).PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE
HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO
NOT USE THE SERVICES.
SCOPE OF THIS PRIVACY POLICY
For purposes of this Privacy Policy:
* A “Customer” means an entity that has contracted with Menlo Security (such as
through an applicable services agreement) to access our products, solutions
or platforms (the “Menlo Security Technology”).
* A “User” means an individual who accesses the Menlo Security Technology as or
on behalf of a Customer, including Customer personnel.
* A “Site Visitor” means an individual who visits our Site outside of the
context of our Customers’ use of the Solutions.
* A “Customer End User” means an individual whose information Menlo Security
receives from Customer, or otherwise processes on Customer’s behalf, in
connection with the Solutions provided by Menlo Security to Customer pursuant
to an applicable services agreement.
This Privacy Policy applies to our handling of information about Site Visitors,
prospective Customers, and current Customers and Users (in relation to their
procurement of the Menlo Security Technology and management of their
relationship with Menlo Security). We refer collectively to these categories of
individuals as “you” throughout this Privacy Policy.
However, this Privacy Policy does not cover information about Customer End Users
that Menlo Security receives from Customer, or otherwise processes on Customer’s
behalf, in connection with the Solutions provided by Menlo Security to Customer
pursuant to an applicable services agreement (including the content of messages,
files and attachments of Customer End Users (“End User Communications”)). Menlo
Security processes End User Communications and other information of Customer End
Users under the instructions of the relevant Customer as the “data controller”
or similar role as defined in applicable privacy laws, as described in the
applicable services agreement entered into by such Customer and Menlo Security.
Menlo Security’s obligations as a “data processor” or “service provider” with
respect to such information are defined in such services agreement, and are not
made part of this Privacy Policy.
If you are a Customer End User and you have questions about how your information
is collected and processed through the Solutions, please contact the Customer
who has provided your information to us for more information.
THE INFORMATION WE COLLECT
We collect, store and use certain information from or about you for the purposes
described below.
1. INFORMATION YOU PROVIDE TO US
We collect a variety of information that you provide directly to us. For
example, we collect information from you through:
* * When you register for an account with us
* Your use of the Services
* Requests or questions you submit to us via online forms, email, or
otherwise
* When we reach out to you by phone or email in our sales and marketing
efforts
* Your participation in surveys, sweepstakes, or contests
* When you communicate with our customer service teams via email, phone, or
chat
* When you attend our conferences or events or interact with us at other
conferences or events
* When you use a blog or forum made available through the Services
The types of data we collect directly from you include:
* * First and last name
* Email address
* Postal address
* Telephone number
* Your company or organization name
* Your title
* Any other information you choose to directly provide to us in connection
with your use of the Services
We may also collect and store any data and related output created, derived or
generated by you through the use of the Services, as well as your Services
usage, and your usage of the Menlo Security Technology.
2. INFORMATION WE COLLECT THROUGH AUTOMATED MEANS
When you use our Services, we and our service providers (who are third parties
that perform services on our behalf) automatically collect certain information
about your device and how you use the Services, including your IP address,
browser type, browser language, operating system, the state or country from
which you accessed the Services, software and hardware attributes (including
device IDs), referring and exit pages and URLs, platform type, the number of
clicks, files you download, domain names, landing pages, pages viewed and the
order of those pages, the amount of time spent on particular pages, the date and
time you used the Services, error logs, and other similar information. From your
IP address, we may be able to infer your general location (e.g., city/state or
postal code).
To collect this information, we and our service providers may also make use of
“cookies” or similar tools that track, measure, and analyze the behaviors and
usage patterns of our users. Cookies are small data files that can be stored on
your browser and device so we can recognize you when you return. We use cookies
for analytics purposes, to deliver certain features of the Services, to help us
understand how users engage with the Services, and to improve your experience.
You may set your web browser to notify you when you receive a cookie and to
accept or refuse certain cookies. However, if you elect not to accept cookies,
some functionality and areas of the Services may be restricted. To learn how to
manage your cookies, please follow the instructions from your specific browser,
or if accessing the Services via a mobile device, refer to the manufacturer’s
instructions.
For more details, please refer to the Menlo Security Cookie Policy.
3. INFORMATION WE COLLECT FROM OTHERS
From time to time, we may collect information about you from other sources,
including marketing vendors, survey providers, data enhancement services, social
media, conferences, and other industry events or other purposes that we explain
to you at the time of collection, to the extent permitted by applicable law. We
use this information to supplement the information that we collect directly from
you in order to derive your possible interests and provide more relevant
experiences for you and improve our Services, analytics, and advertising.
When you “like” or “follow” us on Facebook, LinkedIn, Twitter or other social
media sites, we may collect some information from you including your name, email
address, and any comments or content you post relevant to us.
HOW WE USE YOUR INFORMATION
We use your information for various purposes depending on the types of
information we have collected from and about you, in order to:
* * Provide you with access to and to administer our Services
* Respond to your requests for information and provide you with more
effective and efficient customer service
* Contact you by email, postal mail, or phone with news, updates,
information, promotions, surveys or contests relating to the Menlo Security
Technology or our Services or other services that may be of interest to
you, in accordance with applicable legal requirements related to such
communications (note you may update your may update your Menlo Security
email subscriptions on the Menlo Security Subscription Center)
* Customize the content you see on our Services
* Engage in analysis and research regarding use of the Site and the Services,
and improve the Menlo Security Technology and our Services
* Secure our Services and resolve technical issues being reported
* Comply with any procedures, laws, and regulations which apply to us where
it is necessary for our legitimate interests or the legitimate interests of
others
* Establish, exercise, or defend our legal rights where it is necessary for
our legitimate interests or the legitimate interests of others
Aggregate/De-Identified Information. We may aggregate and/or de-identify any
information collected through our Services so that such information can no
longer be linked to you or your device (“Aggregate/De-Identified Information”).
We may use such information for any purpose, including without limitation for
research and marketing purposes, and may also share such data with any third
parties, including advertisers, partners, and sponsors.
LEGAL BASES FOR USE OF YOUR INFORMATION
The legal bases for using your information as set out in this Privacy Policy are
as follows:
* * Where we need to perform the contract we are about to enter into or have
entered into with you for the Services
* Where it is necessary for our legitimate interests (or those of a third
party) and your interests and fundamental rights do not override those
interests
* Where we need to comply with a legal or regulatory obligation in the EU
* Where we have your consent to process your information in a certain way
ONLINE ANALYTICS AND ADVERTISING
ANALYTICS. We may use third-party web analytics services (such as those of
Google Analytics) on our Services to collect and analyze usage information
through cookies and similar tools; engage in auditing, research, or reporting;
assist with fraud prevention; and provide certain features to you. To prevent
Google Analytics from using your information for analytics, you may install the
Google Analytics Opt-out Browser Add-on by clicking here. If you receive email
from us, we may use certain analytics tools, such as clear GIFs to capture data
such as when you open our message or click on any links or banners our email
contains. This data allows us to gauge the effectiveness of our communications
and marketing campaigns.
ONLINE ADVERTISING. In using the Services, we allow select third party
advertising technology partners to place cookies or other tracking technologies
on the browser of your device to collect information about you as discussed
above. These third parties (e.g., ad networks and ad servers such as Google,
Facebook, and others) may use this information to serve relevant content and
advertising to you as you browse the Internet, and access their own cookies or
other tracking technologies on your browser to assist in this activity. If you
are interested in more information about these online advertising activities,
and how you can generally control cookies from being put on your computer to
deliver tailored advertising, you may visit the Network Advertising Initiative’s
Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link,
or Your Online Choices to opt-out of receiving tailored advertising from
companies that participate in those programs. We do not control these opt-out
links or whether any particular company chooses to participate in these opt-out
programs. We are not responsible for any choices you make using these mechanisms
or the continued availability or accuracy of these mechanisms. Please note that
if you use these mechanisms, you may still see advertising on our Services or
across the Internet, but it will not be tailored to you based on your online
behavior over time.
Do Not Track (“DNT”) is a privacy preference that users can set in certain web
browsers. We are committed to providing you with meaningful choices about the
information collected on our Services for third party purposes, and that is why
we provide the variety of opt-out mechanisms listed above. However, we do not
currently recognize or respond to browser-initiated DNT signals.
HOW WE SHARE AND DISCLOSE YOUR INFORMATION
We will share your information in the following ways:
* * Service Providers. We provide access to or share your information with
select third parties who help us deliver or improve our Services or perform
services on our behalf, including billing and credit card verification,
advertising and marketing, Services content and features, analytics,
research, customer service, shipping and fulfillment, data storage,
security, web hosting, fraud prevention, and legal services.
* Affiliates and Subsidiaries. We may share the information we collect within
the Menlo Security family of companies.
* Your Company. If you are a User, we may provide your information to the
company you are engaged or employed by in order to fulfill and enforce our
services agreement with your company, and to inform your company regarding
usage, support, or training needs.
* Testimonials. We may display personal testimonials and endorsements of
satisfied customers on the Services, and with your consent, will associate
your name or your company’s name with such postings.
* Protection of Menlo Security and Others. By using the Services, you
acknowledge and agree that we may access, retain, and disclose the
information we collect and maintain about you if required to do so by
applicable law or in a good faith belief that such access, retention or
disclosure is reasonably necessary to: (a) comply with legal process (e.g.
a subpoena or court order); (b) enforce any contracts with you, including
our End User License Agreement; (c) respond to claims that any content
violates the rights of third parties; and/or (d) protect the rights,
property or personal safety of Menlo Security, its agents and affiliates,
its users and/or the public.
* Business Transactions. In accordance with applicable legal obligations,
your information may be provided to third parties in connection with a
merger or acquisition (including transfers made as part of insolvency or
bankruptcy proceedings) involving all or part of Menlo Security or our
assets, or as part of a corporate reorganization or stock sale or other
change in corporate control or fundamental business change, including for
the purpose of determining whether to proceed or continue with such
transaction or business relationship.
* Aggregate/De-Identified Information. From time to time, we may share
Aggregate/De-identified Information about use of the Services or our user
base with partners and others, but such information will not identify you
personally.
* Otherwise with Your Consent or at Your Direction. In addition to the
sharing described in this Privacy Policy, we may share information about
you with third parties whenever you consent to or direct such sharing.
RETENTION OF YOUR INFORMATION
We keep your information for no longer than necessary for the purposes for which
it is processed. The length of time for which we retain information depends on
the purposes for which we collected and use it and/or as required to comply with
applicable laws.
YOUR RIGHTS AND YOUR CHOICES
You have certain rights with respect to your information as further described in
this section.
1. YOUR LEGAL RIGHTS
If you would like further information in relation to your legal rights under
applicable law or would like to exercise any of them, please contact us using
the information in the “Contact Information” section below at any time. Your
local laws (e.g., if you are a citizen or resident of the European Economic Area
or California) may permit you to request that we:
* * provide access to and/or a copy of certain information we hold about you
* update information which is out of date or incorrect
* delete certain information that we are holding about you
* restrict the way that we process and disclose certain of your information
They may also permit you to revoke your consent for the processing of your
information.
We will consider all requests and provide our response within the time period
stated by applicable law and as otherwise required by applicable law. Please
note, however, that certain information may be exempt from such requests in some
circumstances, which may include if we need to keep processing your information
for our legitimate interests or to comply with a legal obligation. We may
request you provide us with information necessary to confirm your identity
before responding to your request. To submit a request, please contact us at
legal@menlosecurity.com.
If you are a Customer End User and your information has been collected by Menlo
Security as a result of our Customer’s use of the Menlo Security Technology
pursuant to a services agreement between Customer and Menlo Security, Menlo
Security collects and processes any information of yours under the directions of
the relevant Customer. If these circumstances apply to you and you wish to
access, edit, delete or exercise any rights you may have under applicable data
protection laws with respect to any information that we have collected about
you, please direct your query to the relevant Customer, as this may expedite the
completion of your request. We nevertheless provide reasonable assistance to our
Customers to give effect to data subject rights as appropriate and required by
applicable laws. Please note that End User Communications are collected only
temporarily by the Menlo Security Technology and the content does not persist in
our systems.
2. MARKETING COMMUNICATIONS
If, in accordance with applicable legal requirements, we send you marketing
communications regarding our Services, The Menlo Security Technology, or the
services of third parties that we believe will be interesting to you, you can
ask us to stop sending such communications at any time by contacting us using
the information in the “Contact Information” section below at any time. In our
marketing email messages, you can also opt out by following the instructions
located at the bottom of such emails. Please note that, regardless of your
request, we may still use and share certain information as permitted by this
Privacy Policy or as required by applicable law. For example, you may not opt
out of certain transactional emails from us, such as those confirming your
requests or providing you with updates regarding our Privacy Policy or other
terms.
THIRD PARTY LINKS AND FEATURES
* Our Services may contain links to third-party websites. If you choose to
visit these sites and use their services, please note that we are not
responsible for their content or privacy practices. The collection, use, and
disclosure of your information will be subject to the privacy policies of the
third-party websites, and not this Privacy Policy. We urge you to read the
privacy policies of these third parties.
INTERNATIONAL USERS
* Your information is maintained and processed by us and our third-party
service providers in the United States, and may also be maintained,
processed, and stored in other jurisdictions that may have different data
protection laws than those in your country of residence. In the event that
your information is transferred in these ways, please note that we comply
with applicable legal requirements governing the transfer of information
across borders. By using the Services, you agree to and acknowledge these
transfers.
HOW WE PROTECT YOUR INFORMATION
* Menlo Security takes a variety of technical and organizational security
measures to protect the information provided to us from loss, misuse, and
unauthorized access, disclosure, alteration, or destruction. However, no
Internet or email transmission is ever fully secure or error free. Please
keep this in mind when disclosing any information to us online.
PRIVACY INFORMATION FOR CALIFORNIA USERS
* If you are a California resident, California law requires us to provide you
with some additional information regarding how we collect, use, and share
your “personal information” (as defined in the California Consumer Privacy
Act (“CCPA”)).
Categories of Personal Information We Collect and How We Use Them. Throughout
this Privacy Policy, we discuss in detail the specific pieces of personal
information we collect from and about our users. Under the CCPA, we are also
required to provide you with the “categories” of personal information we collect
and how we use each category of personal information. The categories we collect
are:
Category of Personal InformationHow We Use this Personal InformationContact
Information (such as your full name, phone number, address, email address)
* * Provide the services and respond to your requests
* Contact you with relevant information and offers
* Customize content, and analyze use of and improve the services
* Comply with law or defend our legal rights
* Security/fraud prevention
* Create aggregate/de-identified information
Login Information (such as your account name and password)
* * Provide the services and respond to your requests
* Comply with law or defend our legal rights
* Security/fraud prevention
* Create aggregate/de-identified information
Professional or Employment Information (such as the name and address of the
company you work for and your title)
* * Provide the services and respond to your requests
* Contact you with relevant information and offers
* Customize content, and analyze use of and improve the services
* Comply with law or defend our legal rights
* Security/fraud prevention
* Create aggregate/de-identified information
Device and Online Information (such as mobile device content, IP address,
browsing history, and usage information)
* * Provide the services and respond to your requests
* Contact you with relevant information and offers
* Customize content, and analyze use of and improve the services
* Comply with law or defend our legal rights
* Security/fraud prevention
* Create aggregate/de-identified information
Other information (any other information you choose to provide directly to us)
* * Provide the services and respond to your requests
* Contact you with relevant information and offers
* Customize content, and analyze use of and improve the services
* Comply with law or defend our legal rights
* Security/fraud prevention
* Create aggregate/de-identified information
Do Not Sell Rights. Please note that the CCPA sets forth certain obligations for
businesses that “sell” personal information to third parties. We do not engage
in such activity and have not engaged in such activity in the past twelve months
from the Effective Date of this Privacy Policy.
B. Your California Privacy Rights. The CCPA allows you to make certain requests
about your personal information. Specifically, the CCPA allows you to request us
to:
Inform you about the categories of personal information we collect or disclose
about you; the categories of sources of such information; the business or
commercial purpose for collecting your personal information; and the categories
of third parties with whom we share/disclose personal information.
Provide access to and/or a copy of certain personal information we hold about
you.
Delete certain personal information we have about you.
Provide you with information about the financial incentives that we offer to
you, if any.
The CCPA further provides you with the right not to be discriminated against (as
provided for in applicable law) for exercising your rights. Please note that
certain information may be exempt from such requests under California law. For
example, we need certain information in order to provide the Service to you. We
also will take reasonable steps to verify your identity before responding to a
request. In doing so, we may ask you for verification information so that we can
match at least two verification points with information we maintain in our files
about you. If we are unable to verify you through this method, we shall have the
right, but not the obligation, to request additional information from you.
If you would like further information regarding your legal rights under
California law or would like to exercise any of them, or if you are an
authorized agent making a request on a California consumer’s behalf, please
contact us using the contact information provided below. If you are a Customer
End User, please contact the Customer who has provided your information to us
for more information.
Shine the Light Disclosure: The California “Shine the Light” law gives
residents of California the right under certain circumstances to request
information from us regarding the manner in which we share certain categories of
personal information (as defined in the Shine the Light law) with third parties
for their direct marketing purposes. We do not share your personal information
with third parties for their own direct marketing purposes.
NOTICE TO NEVADA RESIDENTS
Certain Nevada consumers may opt out of the sale of “personally identifiable
information” for monetary consideration (as such terms are defined under Nevada
law) to a person for that person to license or sell such information to
additional persons. We do not engage in such activity; however, if you are a
Nevada resident who has purchased goods or services from us, you may submit a
request to opt out of any potential future sales under Nevada law by contacting
us using the methods outlined in the “Contact Information” section. Please note
we may take reasonable steps to verify your identity and the authenticity of the
request. Once verified, we will maintain your request in the event our
practices change.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to amend this Privacy Policy at any time to reflect changes
in the law, our data collection and use practices, or advances in technology. We
will make the revised Privacy Policy accessible on the Services, so you should
review the Privacy Policy periodically. You can know if the Privacy Policy has
changed since the last time you reviewed it by checking the “Effective Date”
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CONTACT INFORMATION
Menlo Security welcomes your comments and questions regarding this Privacy
Policy and the collection and use of your information. If you have questions or
concerns, please email us at legal@menlosecurity.com or write to: Legal
Department, Menlo Security, Inc., 800 W. El Camino Real, Ste. 250, Mountain
View, CA 94040.
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