www.amazon.jobs Open in urlscan Pro
54.239.39.194  Public Scan

Form analysis
2 forms found in the DOM

GET /en/search

<form action="/en/search" method="get" class="search-form dark-bg">
  <div class="location-search-bar float-left d-none d-md-block"><!-- react-text: 15 --><!-- /react-text -->
    <div class="keyword-search-container">
      <div class="searchbox text-search">
        <div class="d-none" id="search_typeahead-label">Search for jobs by title or keyword</div><span class="twitter-typeahead" style="position: relative; display: inline-block;"><input type="text" autocomplete="off" id="search_typeahead"
            aria-haspopup="listbox" name="base_query" class="form-control tt-input" dir="auto" placeholder="Search for jobs by title or keyword" aria-labelledby="search_typeahead-label" role="combobox" value="" spellcheck="false"
            style="position: relative; vertical-align: top;">
          <pre aria-hidden="true"
            style="position: absolute; visibility: hidden; white-space: pre; font-family: &quot;Amazon Ember&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; word-spacing: 0px; letter-spacing: 0px; text-indent: 0px; text-rendering: auto; text-transform: none;"></pre>
          <div class="tt-menu" style="position: absolute; top: 100%; left: 0px; z-index: 100; display: none;">
            <div class="tt-dataset tt-dataset-results"></div>
          </div>
        </span><button aria-label="Clear keyword search" class="hide-clear-icon" type="button"> </button>
      </div>
    </div>
    <div class="location-search-container">
      <div class="searchbox location-search cxt-icon-location-pin">
        <div class="d-none" id="location-typeahead-label">search job by location</div><span class="twitter-typeahead" style="position: relative; display: inline-block;"><input type="text" autocomplete="off" name="loc_query" id="location-typeahead"
            data-value="" class="location-search-input form-control tt-input" aria-haspopup="listbox" dir="auto" placeholder="Location" aria-labelledby="location-typeahead-label" role="combobox" value="" spellcheck="false"
            style="position: relative; vertical-align: top;">
          <pre aria-hidden="true"
            style="position: absolute; visibility: hidden; white-space: pre; font-family: &quot;Amazon Ember&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; word-spacing: 0px; letter-spacing: 0px; text-indent: 0px; text-rendering: auto; text-transform: none;"></pre>
          <div class="tt-menu" style="position: absolute; top: 100%; left: 0px; z-index: 100; display: none;">
            <div class="tt-dataset tt-dataset-location-results"></div>
          </div>
        </span><button aria-label="Clear location search" class="hide-clear-icon" type="button"> </button>
      </div><input class="invisible" name="latitude" value="" aria-label="latitude"><input class="invisible" name="longitude" value="" aria-label="longitude"><input class="invisible" name="loc_group_id" value="" aria-label="loc_group_id"><input
        class="invisible" name="invalid_location" value="false" aria-label="invalid_location"><input class="invisible" name="country" value="" aria-label="country"><input class="invisible" name="city" value="" aria-label="city"><input
        class="invisible" name="region" value="" aria-label="region"><input class="invisible" name="county" value="" aria-label="county">
    </div>
  </div><button class="search-button btn float-left d-none d-md-block form-control" role="button" aria-label="Search jobs" type="submit"><span class="button-icon"></span><!-- react-text: 36 --><!-- /react-text --></button>
</form>

GET /en/search

<form action="/en/search" method="get" class="search-form dark-bg">
  <div class="location-search-bar float-left d-none d-md-block"><!-- react-text: 13 --><!-- /react-text -->
    <div class="keyword-search-container">
      <div class="searchbox text-search">
        <div class="d-none" id="search_typeahead-label">Search for jobs by title or keyword</div><span class="twitter-typeahead" style="position: relative; display: inline-block;"><input type="text" autocomplete="off" id="search_typeahead"
            aria-haspopup="listbox" name="base_query" class="form-control tt-input" dir="auto" placeholder="Search for jobs by title or keyword" aria-labelledby="search_typeahead-label" role="combobox" value="" spellcheck="false"
            style="position: relative; vertical-align: top;">
          <pre aria-hidden="true"
            style="position: absolute; visibility: hidden; white-space: pre; font-family: &quot;Amazon Ember&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; word-spacing: 0px; letter-spacing: 0px; text-indent: 0px; text-rendering: auto; text-transform: none;"></pre>
          <div class="tt-menu" style="position: absolute; top: 100%; left: 0px; z-index: 100; display: none;">
            <div class="tt-dataset tt-dataset-results"></div>
          </div>
        </span><button aria-label="Clear keyword search" class="hide-clear-icon" type="button"> </button>
      </div>
    </div>
    <div class="location-search-container">
      <div class="searchbox location-search cxt-icon-location-pin">
        <div class="d-none" id="location-typeahead-label">search job by location</div><span class="twitter-typeahead" style="position: relative; display: inline-block;"><input type="text" autocomplete="off" name="loc_query" id="location-typeahead"
            data-value="" class="location-search-input form-control tt-input" aria-haspopup="listbox" dir="auto" placeholder="Location" aria-labelledby="location-typeahead-label" role="combobox" value="" spellcheck="false"
            style="position: relative; vertical-align: top;">
          <pre aria-hidden="true"
            style="position: absolute; visibility: hidden; white-space: pre; font-family: &quot;Amazon Ember&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; word-spacing: 0px; letter-spacing: 0px; text-indent: 0px; text-rendering: auto; text-transform: none;"></pre>
          <div class="tt-menu" style="position: absolute; top: 100%; left: 0px; z-index: 100; display: none;">
            <div class="tt-dataset tt-dataset-location-results"></div>
          </div>
        </span><button aria-label="Clear location search" class="hide-clear-icon" type="button"> </button>
      </div><input class="invisible" name="latitude" value="" aria-label="latitude"><input class="invisible" name="longitude" value="" aria-label="longitude"><input class="invisible" name="loc_group_id" value="" aria-label="loc_group_id"><input
        class="invisible" name="invalid_location" value="false" aria-label="invalid_location"><input class="invisible" name="country" value="" aria-label="country"><input class="invisible" name="city" value="" aria-label="city"><input
        class="invisible" name="region" value="" aria-label="region"><input class="invisible" name="county" value="" aria-label="county">
    </div>
  </div><button class="search-button btn float-left d-none d-md-block form-control" role="button" aria-label="Search jobs" type="submit"><span class="button-icon"></span><span class="button-label">Search jobs</span></button>
</form>

Text Content

Skip to main content
 * Home
 * Your job application
 * Amazon culture & benefits
 * Diversity at Amazon
 * Locations
 * Teams
 * Job categories
 * Resources
    * Interview tips
    * Disability accommodations
    * About Amazon

 * FAQ

×
Amazon Jobs home page
Search for jobs by title or keyword




search job by location




Your job application

Amazon Jobs home page
cancel
Search for jobs by title or keyword




search job by location




Search jobs


LOA CASE MGR

Job ID: 2562960 | Amazon Dev Center India - Hyderabad - A85

Apply now


DESCRIPTION

This is a contractual role for 12 months
At Amazon we believe that every day is still day one.
We are working to be the most customer-centric company on earth. To get there,
we need exceptionally talented, bright, and driven people. If you’d like to help
the Disability Leave Services (DLS) team build a best-in-class professional
services program to deliver leave of absence, disability and accommodation
services to Amazon employees, applicants, job seekers and candidates globally,
this is your chance to make history by joining the amazing Disability & Leave
Services Team.
The DLS Case Manager provides case management for all types of leave of absence
and disability life events. The DLS Case Manager is highly skilled in answering
questions, understanding the employee’s situation, applying the appropriate
benefits, responding to changing circumstances and needs, and paves the way for
a connected and trusted case management experience. Case Managers are the single
point of contact for an employee throughout an entire leave of absence or
disability event.
This is an individual contribution (IC) role with no direct reports.
Essential Responsibilities:
• Initiate and respond to inquiries about leave and disability events, benefits,
and options available to employees
• Serve as a point of contact for assigned employees to provide holistic case
management services, including reviewing medical documentation to adjudicate
leaves in compliance with the corresponding leave plans, federal and state laws
and benefit plans as defined by Amazon
• Leverage duration guidelines, best practice tools and Amazon resources to
support oversight of a leave event as appropriate
• Critically assess and adjust the case management plan to an employee’s
changing needs
• Address and respond to sensitive situations
• Troubleshoot issues and seek to remove barriers before, during, or after a
leave event
• Respond to employee impacting issues that may arise during the leave event and
ensure the right communication occurs
• Identify and solve problems that may arise, sometimes with limited information
• Facilitate a smooth return to work and ramp-back plan for employees returning
to the workplace
• Educate managers and business partners on employee concerns and needs prior to
being off or returning back to work
• Communicate regular updates to employees and stakeholders both verbally and in
writing
• Ensure compliance with standard work, federal/state regulations, and company
policy
• Maintain system records to ensure accurate and timely
information/documentation
• Consult, coordinate and partner with our third party administrator, HR,
Safety, Legal, Payroll, Benefits, team members and other departments/systems as
appropriate
• Other duties as assigned

We are open to hiring candidates to work out of one of the following locations:

Virtual Location - KA | Virtual Location - TS


BASIC QUALIFICATIONS

- Bachelor's degree in business, HR, or a related field, or High school or
equivalent
- 2+ Years of experience in customer service or Human Resource management or
Case management or Leave & Disability management role
- Intermediate proficiency in MS Word, Excel and Outlook


PREFERRED QUALIFICATIONS

- • Basic US legislation Leave of Absence, Disability and/or Accommodations
knowledge, specifically ADA/ADAAA and FMLA
- • Ability to apply critical thinking and identify issues for problem solving
- • Ability to build strong relationships and influence others while working in
a cross functional environment
- • Strong time management and ownership of deliverables Strong & demonstrated
communication skills - verbal as well as written Prior Leave and/or
Accommodations experience, to include: previous work in a leave of absence
and/or disability claim management role, with experience using case management
systems, reviewing cases for eligibility, determining the appropriate leave
and/or disability pay benefits that apply to a specific situation, and
establishing/executing a case management plan.
- • Experience providing guidance to employees or managers on leave of absence,
disability plan, accommodation, human resources, benefits, or employee matters
- • Experience working multiple projects or cases independently in environment
with changing priorities
- • Experience working with confidential information Amazon is an Equal
Opportunity-Affirmative Action Employer – Minority / Female / Disability /
Veteran / Gender Identity / Sexual Orientation.


JOB DETAILS

 *  * IND, TS, Hyderabad - Virtual
    * IND, KA, Bangalore - Virtual

 * Human Resources

 * Human Resources


RELATED JOBS

 * Product Support Specialist (Non-US) DARWIN, Product Support Specialist
   Location: IND, TS, Hyderabad
   Posted: May 21, 2024 (Updated 1 day ago)
 * HR Business Partner
   Location: IND, TN, Chennai
   Posted: June 7, 2024 (Updated 1 day ago)
 * Benefit Recon. Specialist, Benefits Experience Technology
   Location: IND, TS, Hyderabad
   Posted: March 11, 2024 (Updated 5 days ago)
 * Benefit Recon. Specialist, Benefits Experience Technology
   Location: IND, KA, Bangalore
   Posted: March 11, 2024 (Updated 5 days ago)
 * Sr. Administrator, Appeals
   Location: IND, Virtual
   Posted: May 7, 2024 (Updated 5 days ago)


SHARE THIS JOB

 * 
 * 
 * 
 * 
 * 

JOIN US ON

 * 
 * 
 * 
 * 



FIND CAREERS

 * Job Categories
 * Teams
 * Locations
 * US and EU Military recruiting
 * Warehouse and Hourly Jobs

WORKING AT AMAZON

 * Culture
 * Benefits
 * Amazon Newsletter
 * Diversity at Amazon
 * Our leadership principles

HELP

 * FAQ
 * Interview tips
 * Review application status
 * Disability accommodations
 * EU background checks

English
Čeština Deutsch English English, British Español Français Italiano 日本語 Polski
Português, Brasil 简体中文
ČeštinaDeutschEnglishEnglish, BritishEspañolFrançaisItaliano日本語PolskiPortuguês,
Brasil简体中文
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal
opportunity employer and does not discriminate on the basis of race, national
origin, gender, gender identity, sexual orientation, protected veteran status,
disability, age, or other legally protected status.
Privacy and DataImpressumCookies
© 1996-2024, Amazon.com, Inc. or its affiliates


SELECT YOUR COOKIE PREFERENCES

We use cookies and similar tools to provide and improve our site and your
candidate experience and to display ads. Select “Accept all” to consent or
“Customize cookies” to manage your options and learn more.

Accept allCustomize cookies