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Submission: On July 03 via manual from MO — Scanned from FR
Effective URL: https://www.netcetera.com/stories/expertise/Secure-Payment-Confirmation-meets-customer-demands.html
Submission: On July 03 via manual from MO — Scanned from FR
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* Industry solutions * Services * Custom Software * Careers * Company en EN DE * Digital Banking * Secure Payments * Connected Health * Smart Mobility * Forward Publishing * Pensions Technology * Advanced Real Estate * Product Development as a Service * Artificial Intelligence * Security * Digital Identity * Cloud * Life at Netcetera * Open Jobs * Experience Netcetera * Key values * Netcetera University * Meet us * About us * Leadership * Our track record * Sustainability * Skills * Netcetera ecosystem * Locations * News and media contact * Knowledge hub * Industry solutions * Digital Banking * Secure Payments * Connected Health * Smart Mobility * Forward Publishing * Pensions Technology * Advanced Real Estate * Services * Product Development as a Service * Artificial Intelligence * Security * Digital Identity * Cloud * Custom Software * Careers * Life at Netcetera * Open Jobs * Experience Netcetera * Key values * Netcetera University * Meet us * Company * About us * Leadership * Our track record * Sustainability * Skills * Netcetera ecosystem * Locations * News and media contact * Knowledge hub Secure digital payment SPC SECURE PAYMENT CONFIRMATION TO MEET THE CUSTOMERS’ DEMANDS FOR FAST, CONVENIENT, AND SIMPLE WEB PAYMENTS Current technologies in digital payments are exposed to constant updates. They aim to satisfy customers’ highly increased demands and expectations for simple and secure online shopping. This goes especially for online web shopping, with still missing parts on the way to achieving highly modernised and, at the same time, highly secure digital payment on the end user side. An example is customer payment authentication, which is currently an expensive truth for retailers since customers, mainly impulsive e-shoppers, do not appreciate friction. It gives them a chance to change their mind and quit shopping. Combining several technologies to cover different payment aspects could be crucial for business success. Considering a new one, as is the Secure Payment Confirmation, guaranteed with the latest EMV 3DS 2.3.1 payment protocol version (a regulatory body of the world’s most extensive card networks) would fit in the puzzle. The ecosystem can benefit from introducing Secure Payment Confirmation, a secure payment standard with FIDO2 (a password-less authentication method based on public-key cryptography). The mixture is secured with biometrics and done on the same device where it was initiated, whether a desktop computer, tablet or mobile device, without jumping over different devices and looking for passwords. SPC makes it easy as unlocking your mobile phone. With the SPC introduction, customers will no longer be pushed back and forth between the merchant’s app and bank app at the checkout, and they will be able to complete their shopping with just a click. It’s an experience that embraces secure, convenient, and fast authentication for a smooth customer journey and success in the transaction. “I need easy and simple e-shopping. I don’t want steps that make it long and complicated. It makes me change my mind,” says Clara S., 32, working as a marketing manager. “it’s not fun facing all the friction during a single payment.” The demands of most online shoppers are similar, and their busy lifestyle cultivates this trend. Today’s living does not allow anything else but simplicity during e-payment. And that ease is achievable only with the Secure Payment Confirmation. SPC in favour of the end-users SPC technology enables a consistent authentication experience across Web sites and platforms. It boosts security by allowing the shopper to approve payments on the e-store forefront while keeping the card issuer in charge. The online web shopper can easily buy their needs and wants on any merchant’s e-shop with a simple face or fingerprint scan. It simplifies the web payment journey to its maximum. It enables seamless shopping while taking care of the shopper’s privacy. It’s a guaranteed process without frustration, less time-consuming and allows in-flow registration of customers for SPC during the classic online purchasing process. SPC in favour of the merchants and issuers Every merchant is expected to set up their online shop in a way it serves the customers’ demands, which is one-click authentication while making a safe payment. And that’s it. Full stop. Taking EMV 3DS 2.3.1 into consideration means that there are security protocols behind the whole process that needs to be followed. But using the right ones makes everything else invisible to the customer and provides the excellent payment experience that is on demand today. For example, FIDO2-based technology, supported by EMV 3DS 2.3.1 standard, keeps the additional authentication invisible to the customers and makes the process smooth. Both issuers and online merchants can use authentication based on SPC. For example, for authentication to the issuer, it is sufficient for cardholders to confirm a transaction with their fingerprint on their smartphone. If a merchant has registered its customers securely with SPC-capable FIDO credentials, a login to the merchant’s customer account can be used as authentication for payment transactions as a delegated authentication. It means merchants can offer a super convenient, streamlined checkout experience while maintaining the highest level of security by applying strong customer authentication. Having said all this, it reduces the merchant’s and issuers’ costs and drives their conversion. SPC is a necessity, not luxury According to research studies, during the past 12 months, 70% of consumers in Germany used a laptop or desktop for online shopping, and 86% of those are interested in using biometrics to verify their identity or make payments. Convenience is more important to 83% of people when shopping online now than five years ago. Overall, online shoppers expect more from the technologies than they currently enable. Data from Oxford University research shows that 92% of banks are willing to adopt biometric solutions. The simple reason behind biometric usage is that it is expected to produce a significant drop in cart abandonments (current figures from the Baymard Institute show that nearly 70% of online shoppers abandon their shopping carts). At the same time, considering the rise of fraud, there is an urgent need to introduce a solution that boosts the security of sensitive shoppers’ data. According to The Paypers” 2022 fraud report: “Payment fraud cost eCommerce merchants 3.6% of their total revenues in 2022. Between 2021 and 2025, merchants stand to lose up to USD 206 billion on fraud”. This is another reason e-commerce needs new technologies and methods to authenticate shoppers and one more proof that Secure Payment Confirmation is the right one. It meets the security needs and compliance with regulations and handles the apparent friction during the customer journey. Previously executed experiments in the industry prove that it increases the merchant’s conversion by up to 8% and decreases the user authentication time by 2/3 with only trivial amount of fraud. SPC to move forward digital payments Today, introducing new technology payment methods in online business is no longer seen as a luxury but more of a necessity which should further answer the needs of demanding shoppers for secure and convenient online payment methods. In the long run, SPC is an excellent step for development and bringing the needed progress in e-business. Secure Payment Confirmation has yet to be available on the market. As we have pioneered many other already proven technologies, we advocate strongly for its introduction. Netcetera is a reliable partner and a knowledgeable player that can bring out all the technology benefits to its customers. Finally, Netcetera is the first worldwide to get certified with the EMV 3DS 2.3.1 payment protocol version that enables using the Secure Payment Confirmation benefits. Speeding up and easing the entrance of SPC will only bring progress in e-commerce by significantly decreasing those 70% cart abandonments and allowing the retailer’s e-businesses to grow further. It should improve the function of the overall online payment ecosystem. IF YOU LIKE TO DEEP DIVE INTO THE SPC TOPIC AND DISCOVER HOW IT CAN CULTIVATE FRICTIONLESS PAYMENTS, FILL IN THE FORM AND WE WILL SCHEDULE A TALK FOR YOU WITH ONE OF OUR EXPERTS ON THE TOPIC MORE STORIES On this topic INTRODUCING THE RIGHT CHALLENGE PROCESS Banks need to rethink their approach to authentication IMPROVING THE ONLINE PAYMENT PROCESS Deliver a compelling payment experience EMV 3DS 2.3.1 : NEW OPPORTUNITIES The latest 3DS version provides new opportunities 3DS CERTIFICATION BY EFTPOS AUSTRALIA 3DS Server enables access to Australian merchants & commerce 14 June 2023 READY FOR THE VISA DAF PROGRAM Advancing digital payment for a seamless customer journey 12 May 2023 NETCETERA 3DS SERVER COMPLIANT WITH MADA Netcetera ready for MADA specifications on EMV® 3-D Secure 04 April 2023 HELPING ISSUERS REDUCE FRAUD & FRICTION Helping issuers reduce fraud and friction 04 April 2023 NURTURING OPTIMAL CUSTOMER EXPERIENCE Certification of 3DS Directory Server for EMVCo 2.1. and 2.2 04 April 2023 MPE 2023 AWARD FOR NETCETERA MPE 2023 Award for Netcetera’s 3DS Server and 3DS SDK soluti 04 April 2023 NETCETERA AND DPG PARTNERING Partnership aims towards easier customer adoption of PSD 16 March 2023 ZEMEN BANK AND NETCETERA PARTNER UP Driving digital payment in Africa 15 March 2023 INTRODUCING BIOMETRIC READING IN MENA Cooperation for a new era of online payment authentication 27 February 2023 SUMUP AND NETCETERA TEAM UP ON ACS Protecting merchants from online fraud 14 February 2023 SAFEGUARDING THE ONLINE TRANSACTIONS How to keep consumers safe in times like these AUTHENTICATION FOR SECURE DIGITAL FUTURE How strong authentication will secure the digital economy STRONG PARTNERS: DKB AND NETCETERA Smooth and convenient online payments with Visa Debit 18 October 2022 NETCETERA - MASTERCARD ENGAGE PARTNER Digital First partner in the Mastercard Engage program MORE STORIES Published on: Share page: * * * * * Copied to clipboard * Solutions * Carreers * Knowledge hub * Track record * Skills * About us * contact * Locations * Privacy Policies * Legal Information Netcetera Zypressenstrasse 71 8004 Zurich Switzerland