Submitted URL: https://itsupport.dexter.com/
Effective URL: https://itsupport.dexter.com/support/home
Submission: On April 12 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 54.165.16.79, located in United States and belongs to AMAZON-AES, US. The main domain is itsupport.dexter.com.
TLS certificate: Issued by R3 on April 12th 2023. Valid for: 3 months.
This is the only time itsupport.dexter.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 54.165.16.79 14618 (AMAZON-AES)
1 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
2 52.217.142.8 16509 (AMAZON-02)
1 18.66.122.116 16509 (AMAZON-02)
2 18.66.112.45 16509 (AMAZON-02)
1 13.32.27.86 16509 (AMAZON-02)
2 50.19.97.254 14618 (AMAZON-AES)
22 8
Apex Domain
Subdomains
Transfer
11 dexter.com
itsupport.dexter.com
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 1182
heapanalytics.com — Cisco Umbrella Rank: 1079
37 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 38418
cdn.freshdev.io — Cisco Umbrella Rank: 54194
24 KB
3 gstatic.com
fonts.gstatic.com
39 KB
2 amazonaws.com
s3.amazonaws.com
7 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 47
1 KB
22 6
Domain Requested by
11 itsupport.dexter.com 1 redirects itsupport.dexter.com
3 fonts.gstatic.com fonts.googleapis.com
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 s3.amazonaws.com itsupport.dexter.com
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io itsupport.dexter.com
1 fonts.googleapis.com itsupport.dexter.com
22 8

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
itsupport.dexter.com
R3
2023-04-12 -
2023-07-11
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-03-28 -
2023-06-20
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-03-28 -
2023-06-20
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2022-12-06 -
2023-12-05
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-03-01 -
2023-10-12
7 months crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M02
2023-02-21 -
2023-08-27
6 months crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2022-12-09 -
2024-01-07
a year crt.sh

This page contains 2 frames:

Primary Page: https://itsupport.dexter.com/support/home
Frame ID: 83A588CD7EC989EEB1AB041CC967E5F3
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: A3AD6CD6D4C756A8708C5A32B6B72202
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Support :

Page URL History Show full URLs

  1. https://itsupport.dexter.com/ HTTP 302
    https://itsupport.dexter.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

22
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1472 kB
Transfer

2579 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://itsupport.dexter.com/ HTTP 302
    https://itsupport.dexter.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
itsupport.dexter.com/support/
Redirect Chain
  • https://itsupport.dexter.com/
  • https://itsupport.dexter.com/support/home
20 KB
7 KB
Document
General
Full URL
https://itsupport.dexter.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.165.16.79 , United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-165-16-79.compute-1.amazonaws.com
Software
fwe /
Resource Hash
74e08d55d23189649997594af620b2ba1bbea0a94cde10deb49501f880b320c9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
must-revalidate, private, max-age=0
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Wed, 12 Apr 2023 12:58:12 GMT
etag
W/"b36027b1da6171ee7735eb698fbd3951"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
55
x-fw-ratelimiting-managed
true
x-rack-cache
miss
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
120423125912
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
a6b10e9e-b7d5-4dd1-b434-74a8d96ce9b2
x-trace-id
00-33b22a3b3a4c7c5968fa8eaaeda0b000-afe5220d199ee3f6-00
x-ua-compatible
IE=Edge,chrome=1
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Wed, 12 Apr 2023 12:58:12 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://itsupport.dexter.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
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server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
41
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
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x-rack-cache
miss
x-request-id
5df3784b-4ed9-4af2-8060-fd1e4fa13971
x-trace-id
00-1bd1c7f1a7fae0de49992504d93ce0b5-919a99a4da72aa27-00
x-ua-compatible
IE=Edge,chrome=1
x-xss-protection
1; mode=block
theme.css
itsupport.dexter.com/assets/cdn/portal/styles/
1 MB
117 KB
Stylesheet
General
Full URL
https://itsupport.dexter.com/assets/cdn/portal/styles/theme.css
Requested by
Host: itsupport.dexter.com
URL: https://itsupport.dexter.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.165.16.79 , United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-165-16-79.compute-1.amazonaws.com
Software
fwe /
Resource Hash
66e23c872beb36f86527240f7513a63b546d8a7af6ea10a338f98cd066644e49
Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://itsupport.dexter.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36

Response headers

date
Wed, 12 Apr 2023 12:58:12 GMT
content-security-policy
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content-encoding
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nel
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age
0
status
200 OK
x-envoy-upstream-service-time
33
x-xss-protection
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x-request-id
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server
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Protocol
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Response headers

date
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content-security-policy
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server
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Requested by
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H2
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Server
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Software
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Response headers

date
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server
fwe
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date
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Requested by
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H2
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Server
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Response headers

date
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server
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etag
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miss, store
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date
Wed, 12 Apr 2023 12:58:13 GMT
content-security-policy
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server
fwe
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Security Headers
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Response headers

date
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x-content-type-options
nosniff
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server
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x-content-type-options
nosniff
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server
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Request headers

Referer
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Origin
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accept-language
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User-Agent
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Response headers

date
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content-security-policy
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Security
TLS 1.3, , AES_128_GCM
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Name Value
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Request headers

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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
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cross-origin
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content-length
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server
sffe
cross-origin-opener-policy
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report-to
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Full URL
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Requested by
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Protocol
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Security
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Server
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Response headers

Date
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Full URL
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TLS 1.3, , AES_128_GCM
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Response headers

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Response headers

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Request headers

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Response headers

pragma
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strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37
h
heapanalytics.com/ Frame A3AD
37 B
260 B
Image
General
Full URL
https://heapanalytics.com/h?a=1649052351&u=1048934049795167&v=6911075419525255&s=4674752126716582&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fitsupport.dexter.com%2F&ts=1681304293873&st=1681304293876
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
50.19.97.254 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-50-19-97-254.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 12 Apr 2023 12:58:14 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37
WllmI-vRWnF7Z8JbEGbCFDU9JILgMOsIBw.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/150012185728/logo/
3 KB
4 KB
Image
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/150012185728/logo/WllmI-vRWnF7Z8JbEGbCFDU9JILgMOsIBw.png
Requested by
Host: itsupport.dexter.com
URL: https://itsupport.dexter.com/assets/cdn/portal/scripts/bottom.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.217.142.8 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
0ddfdf7743fcffd63a438649581fc49d54518bfe9a44a926077019223fb51b86

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://itsupport.dexter.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36

Response headers

Date
Wed, 12 Apr 2023 12:58:15 GMT
x-amz-version-id
OomYOSUUyxXbOx0JVFjlxKy1mPs_Tku.
Last-Modified
Mon, 10 Apr 2023 12:11:27 GMT
Server
AmazonS3
x-amz-request-id
4M7E38VV8E6K969J
ETag
"ce37941be98489cf597b9bcab77909c6"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
3170
x-amz-id-2
0NkiK67dl7+/KWU4F4FkfW5d3y+a9FyQQNdnhFnn+u0iTFb3kUi8cAZ1gAaVEMTvnI58vA9xMGE=

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 boolean| credentialless object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
itsupport.dexter.com/ Name: _x_w
Value: 44_1
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%221048934049795167%22%2C%22pageviewId%22%3A%226911075419525255%22%2C%22sessionId%22%3A%224674752126716582%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Fitsupport.dexter.com%2F%22%2C%22ts%22%3A1681304293873%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
itsupport.dexter.com
s3.amazonaws.com
static.freshdev.io
13.32.27.86
18.66.112.45
18.66.122.116
2a00:1450:4001:80e::2003
2a00:1450:4001:830::200a
50.19.97.254
52.217.142.8
54.165.16.79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