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CREATING A CULTURE OF JOY IN THE WORKPLACE

 * Written by

 * Evan Atkinson

 * on January 31, 2022

Cockroach Labs didn’t hire me to be a DJ, but it’s Tuesday morning and I’m
soundchecking my audio software to make sure that when I press play on Olivia
Rodrigo’s “Good 4 U,” a full stack engineer in Seattle will feel the exact same
weapons-grade-sad-girl-rage as I do in Manhattan. We are coming up on two full
years of working as a fully distributed company in response to a pandemic that
I’m afraid is nowhere near done working its way through the greek alphabet and,
by extension, our way of life.

It’s 12:02pm and the chorus just hit its most impassioned “Good for you! You
look happy and healthy!” It’s a sarcastic refrain that I echo to the audience in
total sincerity. There are dozens of screens with happy and healthy faces
looking back at me, some cringing at my unabashed fandom for the “Driver’s
License” singer, others dancing along and smiling. This is not a typical scene
at a company-wide meeting for most tech companies, but it’s pretty close to the
norm at Cockroach Labs.

Every Tuesday at 12pm EST, our entire team comes together to hear updates from
our CEO and other presenters on events and initiatives happening around the
business in support of our value of Communicating Openly and Honestly. For a
full year now, I’ve kicked off these meetings with a few minutes of music and
some light trivia for everyone to answer in the chat. It’s such a small part of
the week, but it’s quickly become a large part of how Cockroach Labs creates a
culture of joy. 


CELEBRATING EACH OTHER

What does that mean though? A culture of joy sounds like the subject line on
most of the cold outreach emails I get as a Workplace and Culture Manager; in
other words, buzzy and unattainable. For Cockroach Labs, joy manifests itself
through our programs, our traditions, and the way we interact with each other on
a daily basis. In those same team meetings I just mentioned, we have a segment
called peer-acks where one of our founders, Ben Darnell, will read out
anonymously-sent peer acknowledgements written as songs or poems. They can be
everything from haikus that celebrate a Technical Support Engineers’ quick
thinking, to a paragraph-long poem about our serverless release following the
style of Edgar Allen Poe’s The Raven. As a years-long tradition, peer acks (and
Ben’s winning delivery) have made celebrating each other’s efforts a core part
of the experience of working at Cockroach Labs. We take joy in cheering each
other on.


FLEXIBILITY

Most folks who have joined the company while we’ve been distributed have heard
me drop this absolute heater of a line: “we are all working where we live right
now, and it’s okay for life to happen while you’re working.”™ Kids will scream
into meetings, dogs will need walking, your partner might want to surprise you
with a snack or a cup of tea during a presentation and it might be a source of
levity for weeks. There’s a lot happening in all of our lives right now— and I’m
very thankful to be at a company that understands that work is only one part of
that. 

One of our core values, “Establish Balance,” has taken on even more meaning in a
distributed work environment. When you’re working where you live, you have to
take extra steps to separate the two. I love seeing blocks on people’s calendars
for afternoon walks or time with family. In support of balance, our Flex-Friday
program encourages a meeting-free day of the week dedicated to heads-down work
and personal development (or time to create a righteous logo for your team).







Through programs like Flex Friday and our flexible PTO policy, we empower our
team to work in the way that’s best for them and to unplug when they need to.
There is joy in flexibility. 


COMMUNITY

This fall, while the days were still long and the COVID graphs were still short,
we were able to get our team together in-person for the first time since we went
remote. To minimize travel, we hosted a series of local, outdoor events called
Roachella, full of art, games, food, music, and most importantly, people! Being
able to meet coworkers who I’ve only ever seen on screens was absolutely
incredible. As each person walked up to our event, the reception was not unlike
those viral videos of family dogs seeing their owner come home from college. It
was a bunch of us ecstatic to see one another at last. 

The events themselves were a blast, but what excited me most of all was that the
warm receptions weren’t limited to folks who have been at Cockroach for a long
time. People who had joined in the weeks before Roachella were welcomed with the
same enthusiasm as everyone else. Whether or not we’re in-person, that welcoming
feeling persists in our culture. Through our onboarding process, through our
engagements, and through the way we come together to celebrate. There is joy in
community.


IT TAKES WORK

Cockroach Labs did not hire me to be a DJ, nor did they hire me to be a “Culture
Cowboy,” or a “Workplace Wizard,” or “Optimist Prime,” or any of the other
made-up titles I’ve amassed in my email signature over the years. In fact, it’s
a wonder Cockroach Labs hired me at all. At a time when a lot of similar
companies were laying off Culture and Workplace teams in response to the
pandemic, I was encouraged to double down on my cultural efforts. More than
anywhere I’ve worked, Cockroach Labs has intentionally and consistently invested
in creating a culture of belonging, support, curiosity, excellence, and of
course, JOY. 

I’m hard-pressed to find anyone who has not experienced some loss of motivation
over the course of the pandemic, I know I certainly have. But for every moment
when I’m feeling a bit burnt out, I have another flash of excitement, some
reminder that this, too, shall pass. A peer ack poem that gets a raucous
applause, a Tea Time event where a coworker teaches embroidery, an ugly holiday
sweater competition run through an app built on our database, or a sea of
smiling faces every Tuesday at 12 as “Good 4 U” fades to a close. Creating a
culture of joy takes work and preserving it takes even more. I’m thankful to be
at a company that commits to that work everyday, a company that doesn’t hire
DJ’s but claps along to the music all the same.

Join us in joy. Check out our careers page.


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