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 * 704-527-8324

 * About Us
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 * Why Spectrumwise
   * 7 Layers of Security
 * Solutions
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   * Managed IT Services
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   * Security Assessment
   * Vulnerability/Penetration Testing
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 * Free Stuff
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 * Contact Us

Menu
 * About Us
   * Partners & Certifications
   * Affiliations
   * Referral Program
   * Areas Served
 * Why Spectrumwise
   * 7 Layers of Security
 * Solutions
   * IT Support
   * Managed IT Services
   * Cybersecurity
   * Security Assessment
   * Vulnerability/Penetration Testing
   * Co-managed IT Charlotte
   * Network Security Audit
   * Email/Spam Protection
   * Security Awareness Training
   * Microsoft Office 365
   * Business Continuity Planning
   * Phone Systems Charlotte
   * IT Consulting
   * Cloud Services Charlotte
   * Virtualization
   * Server Setup & Support
 * Industry
   * Accounting & Financial
   * Architecture & Engineering
   * Healthcare IT Support Charlotte
   * Manufacturing
   * Construction
   * Non-Profits & Associations
   * Real Estate
   * Legal
 * Blog
 * Free Stuff
   * White Papers
   * Newsletter Archive
 * Contact Us




MANAGED CYBERSECURITY AND IT SERVICES FOR CHARLOTTE AS WELL AS ALL OF NORTH AND
SOUTH CAROLINA: 20+ YEARS OF DEDICATED SERVICE

Providing Exceptional Cybersecurity, IT Services, Data Security & Business Phone
Systems




CONTACT US TODAY FOR A FREE CYBERSECURITY, IT SERVICES, BUSINESS NETWORK, DATA
SECURITY, OR PHONE SYSTEM ASSESSMENT

Contact us now


EXPERIENCE MATTERS: PARTNER WITH A 20-YEAR VETERAN IN DELIVERING TOP-QUALITY IT
SERVICES, CYBERSECURITY, DATA SECURITY & BUSINESS PHONE SYSTEMS

Business IT is a very complex network of hardware, software, platforms, and
vendors that are usually vital to the operations of a modern business. If one
part of this intricate system fails, it can cause work stoppages that halt
business operations and frustrate your employees. Without a reliable IT network,
your customers will experience frequent delays and may choose a competitor in
the future— but you can prevent this from happening. Finding an experienced and
efficient Cybersecurity and IT support partner within your IT budget to take
care of your IT issues is the best solution, and SpectrumWise is a leading IT
Support provider for Charlotte NC businesses.

Our comprehensive Managed IT and Cybersecurity Services are proactive and highly
effective at preventing issues from occurring in the first place. We’ll manage
and monitor your IT, and provide layered protections and updates to all your
systems. Should any problems arise in spite of this, we’ll troubleshoot your
issues fast and accurately, then resolve them with targeted solutions so they
can’t get in the way of your productivity again. With SpectrumWise at your side,
you’ll be able to focus on your business knowing that an experienced IT partner
is always looking after your technology.




OUR STORY

For over 20 years, small- and medium-sized businesses in Charlotte NC and the
Carolinas have relied on SpectrumWise for state-of-the-art technology,
cybersecurity and excellent IT support services. As your technology partner, we
provide IT solutions and cybersecurity that let you focus on your clients, enjoy
peace of mind, and boost your bottomline. We are a certified Microsoft Small
Business Specialist who cares about your growth. We’ve partnered with
industry-leading firms like Microsoft, Dell, and SonicWALL to ensure you get
solutions that align with the needs of any modern business.


OUR MANAGED IT SERVICES & CYBERSECURITY SOLUTIONS


MANAGED IT SERVICES


CYBERSECURITY


SECURITY ASSESSMENT


VULNERABILITY/PENETRATION TESTING


CO-MANAGED IT & CYBERSECURITY


NETWORK SECURITY AUDITS


EMAIL/SPAM PROTECTION


SECURITY AWARENESS TRAINING


MICROSOFT OFFICE 365


BUSINESS CONTINUITY PLANNING


PHONE SYSTEMS


IT CONSULTING


CLOUD SERVICES


VIRTUALIZATION


SERVER SETUP AND SUPPORT


PARTNERS & CERTIFICATIONS

When you partner with SpectrumWise, you gain the confidence of working with a
company that’s backed by world-renowned leaders in technology and products. We
hold numerous partnerships and certifications with the companies such as:




LET’S TALK ABOUT CYBERSECURITY & BUSINESS TECHNOLOGY!

As your IT support company, we help businesses, like yours, make business
technology work more efficiently and get a better return on your IT support
investment.

Fill out the form to request a discussion with SpectrumWise regarding your IT
Systems, Cybersecurity, Data protection, or Business Phone System.


CONTACT US TODAY TO DISCUSS HOW WE CAN MAKE YOUR BUSINESS TECHNOLOGY BETTER.

"*" indicates required fields

Name*
First Name
Company

Email*

Phone

Name

This field is for validation purposes and should be left unchanged.


Δ


WHO WE SERVE

Our clients represent the best their industries have to offer


ACCOUNTING & FINANCIAL


CONSTRUCTION


ARCHITECTURE & ENGINEERING


NON-PROFITS & ASSOCIATIONS


HEALTHCARE


REAL ESTATE


MANUFACTURING


LEGAL


AFFILIATIONS


Managed IT services give you more productivity, for less money
…If you’re ready
Download our eBook


FAQS


WHAT MAKES SPECTRUMWISE DIFFERENT FROM OTHER IT SUPPORT COMPANIES?

SpectrumWise is more than the average IT support company. As an A+ Rated BBB
accredited IT support and cybersecurity service provider in Charlotte NC, we’re
recommended for our commitment to keeping our partners 100% satisfied with the
quality of service we provide. Specifically, our clients enjoy high-definition
VoIP phone systems that keep communication with their mobile workforce flawless.
Our cutting-edge VoIP solutions are enabled by cloud-based business phone
systems, which we aim to keep online so our clients can deliver the best quality
of service to their customers and employees. With SpectrumWise’s VoIP solutions,
you get accessible phone lines and web portal management while saving on
hardware acquisition and maintenance for a fixed monthly fee.


WHAT IS YOUR RESPONSE TIME FOR IT SUPPORT REQUESTS?

When your tech equipment goes down, you’re losing money in the form of lost
revenue opportunities and slowed down operations. Every minute lost restoring
normal operations is money wasted – which is why we’ll take the shortest amount
of time possible to respond to your IT support request and get things back on
track. While we do understand that it may take a few hours or sometimes days to
find and fix severe issues, our experts will fast-track the process so you can
get your business running as we resolve the issue. For easy remediation,
however, we do strongly recommend that our clients follow our advice, which may
include increasing storage capacity, boosting CPU power, or replacing obsolete
equipment. That way, we can take a collaborative response to preventing
downtime.


DO YOU OFFER BOTH ON-SITE AND REMOTE SUPPORT?

Absolutely! We provide ongoing IT support for both on-site and remote IT support
requests. Support activities may include the installation of equipment at your
physical location, the installation of software on your local devices, and
proactive monitoring of your systems and networks. At SpectrumWise, we adopt a
preventive approach that involves detecting and resolving issues before they
cause disruption in your business operation. We’re available 24/7, so you can
rest assured that we’ll be there when you need us.


HOW DOES YOUR PRICING STRUCTURE WORK?

SpectrumWise only charges you for a flat monthly rate with no hidden fees. We do
not upsell to our clients so our transactions are void of hidden fees and
charges. That way, our clients can structure their budgets wisely. We also value
transparency in our interaction with our clients, which is why we fully disclose
any increase in our monthly recurring fees or service rates in your Quote and
Services Guide. Additionally, if we determine that OEM or third-party support is
required, we will reach out to you and seek your permission before pursuing the
recommended action.


DO YOU OFFER CUSTOMIZED IT SOLUTIONS BASED ON OUR SPECIFIC BUSINESS NEEDS?

We offer customized IT solutions after a careful assessment and review of your
current IT environment. Our IT consultants first attempt to understand your
current challenges and gaps, before recommending a well-documented IT strategy
that aims to solve recurrent issues and bring the most out of your tech
equipment. While there exists many incredible technologies for your business, we
understand that choosing the right equipment for your specific needs is easier
said than done. Specific advice from SpectrumWise is provided on new
installations, new IT practices implementation, down to the cessation of acts
that threaten the well-being of your IT environment.


WHAT MEASURES DO YOU TAKE TO STAY UP-TO-DATE WITH THE LATEST SECURITY THREATS
AND TECHNOLOGY TRENDS?

As a leading managed IT service provider in Charlotte, NC, we stay ahead of the
pack by setting up impenetrable threat detection controls. If our network
monitoring systems pick up anomalies in your IT environment, our IT specialists
investigate deeper to understand its nature and the risks it poses. What’s more,
we’ve partnered with industry leaders in IT, including Microsoft, Dell, Cisco,
and Sonicwall, which keeps us in the know when it comes to the latest technology
trends.




STAY UP-TO-DATE WITH THE EVER CHANGING IT WORLD

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HOW IT CONSULTING CAN HELP FUTURE-PROOF YOUR BUSINESS

Technology evolves at an unprecedented pace, reshaping industries and raising
customer expectations. Tech innovations bring both opportunities and challenges,
and for businesses, failing to capitalize

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TOP FACTORS TO CONSIDER WHEN PICKING A CLOUD SERVICE PROVIDER

Are you ready to leverage the cloud for your business? The cloud can boost
efficiency, reduce costs, and enable seamless scalability. However, to fully
enjoy

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SHADOW IT: WHAT IT IS AND WHY YOUR BUSINESS SHOULD BE CONCERNED

If you have ever used your personal Zoom account instead of the company’s to
join a client meeting, then you’ve used shadow IT. Shadow IT

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check out other tips from our blog

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