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Search My PPAI Members Affinity Partners Awards Certification Education PPAI Media Product Safety Aware Regional Associations Research Sponsorship & Advertising Opportunities Volunteer Opportunities Events Advocacy Corporate Responsibility Diversity, Equity & Inclusion GET IN TOUCH! Campaign Legislative Action Watch News The PPAI Expo Why Join Association Directory Members * Affinity Partners * Awards * Certification * Education * PPAI Media * Product Safety Aware * Regional Associations * Research * Sponsorship & Advertising Opportunities * Volunteer Opportunities Events Advocacy * Corporate Responsibility * Diversity, Equity & Inclusion * GET IN TOUCH! Campaign * Legislative Action Watch News The PPAI Expo Why Join Association Directory My PPAI Become a Member * An Impressive Education Lineup The PPAI Expo Conference The PPAI Expo Conference, a new professional development experience, held all day Monday, January 10 helps you stay on top of current business trends with an impressive lineup of extraordinary education sessions and speakers. Learn from industry leaders and influencers. View The Schedule * The PPAI Expo The PPAI Expo 2022 Start planning for THE Experience of the year, The PPAI Expo 2022. THE One where you’ll be face-to-face with knowledgeable exhibitors and discover THE Best selection of products and solutions, in person, under one roof. Exhibits open Tuesday-Thursday, January 11-13 and The PPAI Expo Conference, a new professional development experience, held all day Monday, January 10. Register Today Learn More * An Impressive Education Lineup The PPAI Expo Conference The PPAI Expo Conference, a new professional development experience, held all day Monday, January 10 helps you stay on top of current business trends with an impressive lineup of extraordinary education sessions and speakers. Learn from industry leaders and influencers. View The Schedule * The PPAI Expo The PPAI Expo 2022 Start planning for THE Experience of the year, The PPAI Expo 2022. THE One where you’ll be face-to-face with knowledgeable exhibitors and discover THE Best selection of products and solutions, in person, under one roof. Exhibits open Tuesday-Thursday, January 11-13 and The PPAI Expo Conference, a new professional development experience, held all day Monday, January 10. Register Today Learn More The PPAI Expo The PPAI Expo Conference PPAI Media Features Service Superheroes: Creating Forever Customers Delivering superb customer service requires a particular set of skills: patience, resourcefulness, organization and relentless dedication to making the customer’s life easier. Ask anyone who has experienced top-notch customer service and they will likely remember someone who is also kind and reassuring, whose sole focus is on exceeding customer expectations. Continue Reading Market To Market: Gray Pride Golden agers, mature adults, seniors. Whatever you call them, people in their 60s, 70s, 80s and older make up a massive portion of the population. While there’s no exact age that one achieves senior-citizen status, most dictionaries define a senior citizen as someone over age 65. Around the world, there are more than 750 million seniors, with about 54 million in the United States, according to research group Brookings. By 2060, the National Council on Aging projects there to be 98 million older adults living in the U.S. The population for those 85 and older is projected to increase 118 percent between 2019 and 2040, rising from 6.6 million to 14.4 million. Continue Reading Self-Promos: Show Your Clients Your Creativity Over the years, as I navigated the waters of the promotional products industry, I have discovered that if I want to survive, stay relevant and top-of-mind, I have to do things differently from my competition. In looking at my deliverables, the products and services I sold to my clients, I realized something was missing. I had to change my thought process. I needed to churn the waters. I needed to become a disrupter. That term often causes a negative response, bringing to mind someone who is contrary and difficult, but not in this case. Becoming a disrupter was an internal process. I learned to disrupt my mindset, flip what I did on its head and differentiate it by taking it to the next level. One of the things I identified was that many of my competitors were doing the same thing and most of the things they were doing lacked creativity. So, I became a disrupter. Continue Reading The PPAI Conference The PPAI Conference January 10, 2022 The PPAI Expo Conference helps you stay on top of current business trends with an impressive lineup of extraordinary education sessions and speakers. Learn from industry leaders and influencers. View The PPAI Expo Conference Schedule. Register for The PPAI Expo. GENERAL SESSION KEYNOTE | BREAKTHROUGH THINKING FOR BREAKTHROUGH SALES Monday, January 10, 2022 9-10 AM Business change is happening at the speed of light. Simply put, the skills of yesterday have to be enhanced and continually evolve in the new business landscape. Those who will thrive are breakthrough thinkers who embrace five critical skills in a VUCA (Volatility, Uncertainty, Complexity and Ambiguity) environment and win. These skills will take your organization to the next level. Simon Bailey General Session | Building A Framework For Diversity, Equity And Inclusion In The Workplace Monday, January 10, 2022 12:45-1:45 PM Diversity Equity and Inclusion (DEI) is an important topic in our industry, especially considering changing demographics, globalization and the competition for talent. Join industry leaders as they discuss the challenges and opportunities of creating and sustaining an inclusive culture. They will discuss their experiences implementing a diversity, equity and inclusion framework. The panelists will also explore best practices for sustainability, human capital management and supplier diversity. Johanna Gottlieb, Kathy DiFrancesco, Elise Lindborg, Latisha Marshall, Tommy Lewis Save Significant Money On Shipping Your membership entitles you to 50 percent off FedEx Express services and 30 percent off FedEx Ground as well as other FedEx discounts including services at FedEx Office. Don’t waste money—enroll in this program and ship everything via FedEx. Most members save more than their dues in shipping costs each year. Log in at My.PPAI.org to find out how you can enroll. Software And Solutions To Lead You To Success As PPAI’s official technology provider, SAGE provides a host of business management services for PPAI members to run their businesses including product research, presentations, virtual samples, CRM, order management, project management, websites, company stores and more. Get started today with your SAGE Total Access subscription included with your PPAI membership. Promotional Products Association International 3125 Skyway Circle North Irving, TX 75038 888-I-AM-PPAI (426-7724) Open Mon-Fri 8:30 am to 5:00 pm CST webmaster@ppai.org CONNECT Contact Us Industry News Press Room PPAI Industry Directory Regional Associations PPAI SITES Online Education The PPAI Expo PPAI Media PPEF EMPLOYMENT PPAI Careers Industry Job Board PPAI | The Mark of a Professional.© | Copyright (c) 2021 Promotional Products Association International. All Rights Reserved. Terms of Use | Privacy Policy Photographs and illustrations as well as text cannot be used without written permission from PPAI. CONTACT US! We're not around but we still want to hear from you! 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