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 * Products & Services
   * * *  * HME
            * Billing and business management
         
          * Pharmacy
            * Billing and business management
            * Home infusion
         
          * Orthotics and prosthetics
         
          * Integrations
     * *  * Solutions
            * Documentation
            * Digital experience
            * Patient resupply
            * ePrescribe
            * Mobile delivery
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   * * * CONTACT US: 1.888.598.7797
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 * Products & Services
   * products & services
   * HME
     * HME
     * Billing and business management
   * Pharmacy
     * pharmacy
     * Billing and business management
     * Home infusion
   * Orthotics and prosthetics
   * Integrations
   * Solutions
     * Digital experience
     * Documentation
     * Patient resupply
     * ePrescribe
     * Mobile delivery
     * Data and Analytics
     * Inventory
     * Retail
     * Sleep therapy
   * Services
     * Services
     * Revenue cycle management
     * Patient billing
   * Professional Services
     * Professional services
     * Customer Support
     * Training and community
     * Consulting and data services
 * Resources
   * Resources
   * Resources
   * Articles
   * Case studies
   * Datasheets
   * eBooks
   * Infographics
   * Podcasts
   * Q&A’s
   * Videos
   * Whitepapers
 * About
   * About
   * About Brightree
     * About Brightree
     * Leadership
     * Integrations
     * Awards
     * Contact us
   * News, events and Press releases
     * News, events and Press releases
     * News
     * Events
     * Press releases
   * Careers
     * Careers
     * Working at Brightree
     * View all job postings
 * Blog
 * Contact
   * Contact
   * Contact
   * Sales and support
   * Ask a question
   * Office locations
 * Brightree Summit 2023

 * Products & Services
   * products & services
   * HME
     * HME
     * Billing and business management
   * Pharmacy
     * pharmacy
     * Billing and business management
     * Home infusion
   * Orthotics and prosthetics
   * Integrations
   * Solutions
     * Digital experience
     * Documentation
     * Patient resupply
     * ePrescribe
     * Mobile delivery
     * Data and Analytics
     * Inventory
     * Retail
     * Sleep therapy
   * Services
     * Services
     * Revenue cycle management
     * Patient billing
   * Professional Services
     * Professional services
     * Customer Support
     * Training and community
     * Consulting and data services
 * Resources
   * Resources
   * Resources
   * Articles
   * Case studies
   * Datasheets
   * eBooks
   * Infographics
   * Podcasts
   * Q&A’s
   * Videos
   * Whitepapers
 * About
   * About
   * About Brightree
     * About Brightree
     * Leadership
     * Integrations
     * Awards
     * Contact us
   * News, events and Press releases
     * News, events and Press releases
     * News
     * Events
     * Press releases
   * Careers
     * Careers
     * Working at Brightree
     * View all job postings
 * Blog
 * Contact
   * Contact
   * Contact
   * Sales and support
   * Ask a question
   * Office locations
 * Brightree Summit 2023

Menu
 * Products & Services
   * products & services
   * HME
     * HME
     * Billing and business management
   * Pharmacy
     * pharmacy
     * Billing and business management
     * Home infusion
   * Orthotics and prosthetics
   * Integrations
   * Solutions
     * Digital experience
     * Documentation
     * Patient resupply
     * ePrescribe
     * Mobile delivery
     * Data and Analytics
     * Inventory
     * Retail
     * Sleep therapy
   * Services
     * Services
     * Revenue cycle management
     * Patient billing
   * Professional Services
     * Professional services
     * Customer Support
     * Training and community
     * Consulting and data services
 * Resources
   * Resources
   * Resources
   * Articles
   * Case studies
   * Datasheets
   * eBooks
   * Infographics
   * Podcasts
   * Q&A’s
   * Videos
   * Whitepapers
 * About
   * About
   * About Brightree
     * About Brightree
     * Leadership
     * Integrations
     * Awards
     * Contact us
   * News, events and Press releases
     * News, events and Press releases
     * News
     * Events
     * Press releases
   * Careers
     * Careers
     * Working at Brightree
     * View all job postings
 * Blog
 * Contact
   * Contact
   * Contact
   * Sales and support
   * Ask a question
   * Office locations
 * Brightree Summit 2023

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PRIVACY POLICY

Your privacy is important to Brightree.


INTRODUCTION

At Brightree LLC and its subsidiaries (“Brightree”, “we”, or “us”), we care
about your privacy and are committed to protecting it through our compliance
with this policy. This policy describes the types of information we may collect
when you visit our websites, mobile sites, applications other than the Patient
Hub by Brightree application, social media pages that we control, and HTML
formatted email messages (collectively, the “Sites”), and our practices for
collecting, using, protecting, and sharing that information. We encourage you to
read this policy carefully to understand our policies and practices before using
our Sites or submitting any personal information. By accessing or using our
Sites, you agree to this privacy policy. This policy may change from time to
time (see Changes to Our Privacy Policy). Your continued use of the Sites after
we make changes is deemed to be acceptance of those changes, so please check the
policy periodically for updates.


INFORMATION WE COLLECT

When you use our Sites, we may collect your Personal Information when you
provide it to us, when it comes linked from other sources, or through automated
methods. Personal Information is:
 1. Information that identifies you as an individual, such as: Your name, postal
    address, email address, phone number, credit and debit card number, profile
    picture, social media account and others;
 2. Unique identifiers, such as your username, password, marketing preferences,
    browser type, IP address, the equipment you use to access our Sites and your
    usage and navigation details.
 3. Information about you from third party sources such as companies,
    organizations, affiliates, advertising networks, public databases and
    others.

Automated methods we use: As you navigate through and interact with our Sites,
we may use automatic data collection technologies to collect Personal
information.  The technologies we use for this automatic data collection may
include:
 * Web logging. We may collect certain information automatically and store it in
   log files. This information may include IP addresses, browser type, operating
   system, date/time stamp and/or clickstream data.
 * Cookies. A cookie is a small file placed on the hard drive of your computer.
   You may refuse to accept browser cookies by activating the appropriate
   setting on your browser. However, if you select this setting you may be
   unable to access certain parts of our Sites. Unless you have adjusted your
   browser setting so that it will refuse cookies, our system will issue cookies
   when you direct your browser to our Sites.
 * Web Beacons. Pages of our the Sites may contain small electronic files known
   as web beacons that permit us, for example, to count users who have visited
   those pages and for other related Sites statistics.

We may use these technologies to collect information about your online
activities over time and across third-party websites or other online services
(behavioral tracking). Some web browsers include a “Do Not Track” feature. Our
Sites may comply with web browser “Do Not Track” signals. You can edit your
browser preferences to refuse all or some browser cookies, or to alert you when
cookies are being sent (select the “Help” menu on your browser to learn how to
change your cookie preferences). You may also clear your cookies in your browser
settings if you would like to delete cookies that we placed on your hard drive.
If you disable or refuse cookies, please note that some parts of this Site may
then be inaccessible or not function properly. Third-Party Use of Cookies Some
content or applications, including advertisements, on the Sites are served by
third-parties including advertisers, ad networks and servers, content providers,
and application providers. These third parties may use cookies, to collect
information about you when you use our Sites. They may collect information about
your online activities over time and across our Sites and/or different sites and
other online services. They may use this information to provide you with
interest-based (behavioral) advertising or other targeted content. We do not
control these third parties’ tracking technologies or how they may be used. If
you do not want to be served with interest-based ads, you may opt-out by
clicking here (or if located in the European Union, click here). You may also
opt-out of Google’s use of cookies to serve you ads based on visit to this
website here.


HOW WE USE YOUR PERSONAL INFORMATION

We may use the information collected for the following purposes:

 * To present our Sites and its contents to you.
 * To improve the content on our Sites.
 * To provide you with information, products, or services that you request from
   us.
 * To Market our products and Services.
 * To allow you to participate in interactive features on our Sites.
 * To fulfill any other purpose for which you provide it.
 * In any other way we may describe when you provide the information.


HOW WE SHARE YOUR PERSONAL INFORMATION

We may only disclose Personal Information as follows:

 * To our subsidiaries and affiliates.
 * To contractors, service providers, and other third parties we use to support
   our business and who are bound by contractual obligations to keep personal
   information confidential.
 * To a buyer or other successor in the event of a merger, divestiture,
   restructuring, reorganization, dissolution, or other sale or transfer of some
   or all of Brightree’s assets.
 * For any other purpose disclosed by us when you provide the information.
 * To comply with any court order, law, or legal process, including to respond
   to any government or regulatory request.
 * If we believe in good faith that disclosure is necessary or appropriate to
   protect the rights, property, or safety of Brightree, our customers, or
   others.
 * We may disclose aggregated information about our users, and information that
   does not identify any individual, without restriction.


YOUR CHOICES

We strive to provide you with choices regarding the collection of your Personal
Information and its use by us. We will retain your Personal Information for as
long as reasonably useful for commercial purposes. At any time, if you disagree
with our use of your Personal Information, you may contact us
at [email protected] to correct, update or request deletion of your Personal
Information. We will try to comply with your request as soon as reasonably
practicable, but please note that we may need to retain certain information for
recordkeeping purposes and there may be residual information that will not be
removed or changed.

Notwithstanding the foregoing, we will retain your Personal Information if
necessary to comply with the law, resolve disputes or comply with or enforce our
agreements.

If you do not wish to have your contact information used by us to promote our
own or third parties’ products or services, you can opt-out by sending us an
email stating your request to [email protected]ee.com. If we have sent you a
promotional or marketing email, you may opt-out by following the unsubscribe
instructions included in the email.


VISITORS FROM THE EUROPEAN ECONOMIC AREA

Our Sites are intended only for United States users. However, visitors of our
Sites who live in the European Economic Area may have some additional rights in
regards to the processing of their Personal Information.

The European Union’s General Data Protection Regulation and other applicable
data protection laws provide certain rights for data subjects. You are entitled
to request details of the personal data we hold about you and how we process it.
You may also have the right in accordance with applicable data protection law
to:

 * have it rectified or deleted,
 * restrict our processing of that personal data,
 * stop unauthorized transfers of your personal data to a third party; and in
   some circumstances,
 * to have personal data relating to you transferred to another organization.
   
   

Your rights are not absolute and we will assess them upon your request. If you
would like to exercise these rights or if you have other questions about the
processing of your personal data, you may file a request or contact us
at [email protected].


CHILDREN UNDER THE AGE OF 13

Our Sites are not intended for children under 13 years of age. No one under age
13 may provide any Personal Information on the Sites. We do not knowingly
collect Personal Information from children under 13. If you are under 13, do not
use or provide any information on our Sites. If we learn we have collected or
received Personal Information from a child under 13 without verification of
parental consent, we will delete that information. If you believe we might have
any information from or about a child under 13, please contact us
at [email protected].


HOW WE PROTECT YOUR PERSONAL INFORMATION

We have implemented security measures designed to protect your Personal
Information collected on our Sites from accidental loss and from unauthorized
access, use, alteration, and disclosure. We make reasonable efforts to protect
your Personal Information stored on our Site’s servers by using computer
security products (such as firewalls) and by establishing industry standard
safeguards.

Unfortunately, the transmission of information via the internet is not
completely secure. Although we do our best to protect your Personal Information,
we cannot guarantee the security of your Personal Information transmitted to our
Sites. Any transmission of Personal Information is at your own risk. We are not
responsible for circumvention of any privacy settings or security measures
contained on the Sites.


CHANGES TO OUR PRIVACY POLICY

We may change this privacy policy from time to time. It is our policy to post
any changes we make to our privacy policy on this page. If we make material
changes to how we treat our users’ Personal Information, we will notify you
through a notice on this site’s home page. The date this privacy policy was last
revised is identified at the top of the page. You are responsible for ensuring
we have an up-to-date active and deliverable email address for you, and for
periodically visiting this site and this privacy policy to check for any
changes.

 

To ask questions or comment about this privacy policy and our privacy practices,
please email our privacy officer at [email protected].

You may also contact us at:

125 Technology Parkway

Peachtree Corners, GA  30092

Attn: Privacy Officer

1.888.598.7797

Last modified: 12/18/2019

 

 


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