support.intsights.com Open in urlscan Pro
104.16.51.111  Public Scan

URL: https://support.intsights.com/requests/42420/satisfaction/new/psbFP0Xu41KNQI1E51jYZA3Ki?locale=1
Submission: On April 15 via manual from IN — Scanned from DE

Form analysis 1 forms found in the DOM

POST /requests/42420/satisfaction/psbFP0Xu41KNQI1E51jYZA3Ki

<form action="/requests/42420/satisfaction/psbFP0Xu41KNQI1E51jYZA3Ki" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓"><input type="hidden" name="authenticity_token"
    value="PQwiA2QKrZkd7Jg1nzEfFMRUZCHeuXUhXS/Mro706BnBJ4I4+UW1jXYDnIimygG83Ft08SNQjsEZSDp2t3CqKA==">
  <input name="token" type="hidden" value="psbFP0Xu41KNQI1E51jYZA3Ki">
  <input value="1" type="hidden" name="ticket[satisfaction_score]" id="ticket_satisfaction_score">
  <label for="ticket_satisfaction_rating">How would you rate the support you received?</label>
  <div id="satisfaction-rating-buttons">
    <input id="satisfaction_rating_good" name="satisfaction_rating" type="radio" value="good">
    <label for="satisfaction_rating_good">
      <button type="button" class="btn rating good">
        <span class="icon"></span>
        <span class="long"> Good, I'm satisfied </span>
        <span class="short"> Good </span>
      </button>
    </label>
    <input id="satisfaction_rating_poor" name="satisfaction_rating" type="radio" value="poor">
    <label for="satisfaction_rating_poor">
      <button type="button" class="btn rating poor">
        <span class="icon"></span>
        <span class="long"> Bad, I'm unsatisfied </span>
        <span class="short"> Bad </span>
      </button>
    </label>
  </div>
  <div style="display: none;">
    <label for="ticket_satisfaction_reason_code">What is the main reason you are unsatisfied?</label>
    <select name="ticket[satisfaction_reason_code]" id="ticket_satisfaction_reason_code">
      <option selected="selected" disabled="disabled" value="0"></option>
      <option value="1000">Other, please contact me.</option>
      <option value="6">The issue was not resolved</option>
      <option value="7">The agent's knowledge is unsatisfactory</option>
      <option value="5">The issue took too long to resolve</option>
      <option value="100">Some other reason</option>
    </select>
  </div>
  <label for="ticket_satisfaction_comment">Add a comment about the quality of support you received (optional):</label>
  <textarea rows="6" disabled="disabled" name="ticket[satisfaction_comment]" id="ticket_satisfaction_comment"></textarea>
  <div id="rating-form-actions">
    <button name="button" type="submit" class="btn btn-primary submit" disabled="disabled">Update</button>
  </div>
</form>

Text Content

TAKEDOWN REQUEST | RID 87793 (#42420)

Yahav Levi
Assigned agent
How would you rate the support you received?
Good, I'm satisfied Good Bad, I'm unsatisfied Bad
What is the main reason you are unsatisfied? Other, please contact me. The issue
was not resolved The agent's knowledge is unsatisfactory The issue took too long
to resolve Some other reason
Add a comment about the quality of support you received (optional):
Update
Cyber Security
April 11, 2022 at 19:06





M&S INTERNAL











Hi Team,







We've identified a malicious URL that was delivered in a credential harvesting
mail, thus has to be remediated and taken down as
soon as possible.





Please find the attached phishing email and the malicious URL in a .txt file



















Regards,



 
















 



 



Mocherla Narasimha


Security Analyst


InfoSec Operations


TATA Consultancy Services





Email: mocherla.narasimha@marks-and-spencer.com












Marks and Spencer


--------------------------------------------------------------------------------


Unless otherwise stated:

Marks and Spencer plc

Registered Office:

Waterside House

35 North Wharf Road

London

W2 1NW



Registered No. 214436 in England and Wales.



www.marksandspencer.com



Please note that electronic mail may be monitored.



This e-mail is confidential. If you received it by mistake, please let us know
and then delete it from your system; you should not copy, disclose, or
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prohibited and may be unlawful.






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