www.numrcxm.com Open in urlscan Pro
63.35.51.142  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Products

Listen
BrandTouchSocialDigitalPartners
Analyze
Sense AICustomer Life JourneyHigh ROI InsightsInsights DashboardIntuitive
Association
Act
Customer RecoveryPredictive AnalyticsTest New IdeasIntegrations
#

Solutions

Consulting Services

Our team of data scientists and project managers will work with you to ensure
the best ROI on your program

Learn More
Roles
Contact / Service Center ExecutiveFranchise / Store OwnerSales ManagerCX Manager
Industry
AirlinesAutomobileBanking & FinancialBusiness to BusinessConsumer GoodsInternet
CompaniesPharmaceuticalTelecommunication
#

Resources

Resources
BlogCase StudiesPress

About

About UsContact UsPress
#

request demo
Login


request demo
Login
Products
Listen
BrandTouchSocialDigitalChannels
Analyze
Sense AICustomer Life JourneyHigh ROI InsightsInsights DashboardAdvertisement
Impact
Act
Customer RecoveryPredictive AnalyticsTest New IdeasIntegrations
#
solutions
Roles
Contact / Service Center ExecutiveFranchise / Store OwnerSales ManagerCX Manager
Industry
AirlinesAutomobileBanking & FinancialBusiness to BusinessConsumer GoodsInternet
CompaniesPharmaceuticalTelecommunication
#
resources
BlogsCase StudiesPress
#
about us
About UsContact USPress
#




SKYROCKET GROWTH WITH NUMR CXM

Our customer experience management (CXM) platform listens to everything your
customer are saying across multiple channels. We then leverage our revolutionary
AI engine and our team of data scientists to make sure that your business
decisions are made with your customers at the very center of your universe.

We believe that your customers are the heroes of your growth story

request demo



TOYOTA

Learn how Numr helped Toyota increase their T-NPS© by 30%

Read More



COLT

How we use Net Easy Score and AI to help Colt deliver exceptional CX

Read More



INDIAFIRST

Learn how we helped IFL establish an effective CX program from the ground up

Read More







MODULES

listen
Analyze
act


BRAND

In a competitive market learn how to make your brand stand out




NUMRSENSE AI

See patterns emerge from structured & unstructured data




CUSTOMER RECOVERY

Intelligent alerts to follow up with key customers




TOUCH

Immediate feedback every time there is a customer event




CUSTOMER LIFE JOURNEY

Know your customers through every interaction they have with you




PREDICTIVE ANALYTICS

Predict your customers' future behavior




SOCIAL

The web is buzzing. React with knowledge




HIGH ROI INSIGHTS

Statistically tested analysis to prioritize your action plans




TEST NEW IDEAS

Test new product/ideas with your own customers




DIGITAL

Optimize multi-channel digital experience




INSIGHTS DASHBOARD

Every person in your company has their own unique view of their customer




TIGHTLY INTEGRATE WITH YOUR WORKFLOW

Integrate with your existing systems for a seamless experience




PARTNER

Hear from your channel partners and vendors




ADVERTISEMENT IMPACT

Uncover what customers instinctively think of you


listen


BRAND

In a competitive market learn how to make your brand stand out




TOUCH

Immediate feedback every time there is a customer event




SOCIAL

The web is buzzing. React with knowledge




DIGITAL

Optimize multi-channel digital experience




PARTNER

Hear from your channel partners and vendors


Analyze


NUMRSENSE AI

See patterns emerge from structured & unstructured data




CUSTOMER LIFE JOURNEY

Know your customers through every interaction they have with you




HIGH ROI INSIGHTS

Statistically tested analysis to prioritize your action plans




INSIGHTS DASHBOARD

Every person in your company has their own unique view of their customer




INTUITIVE ASSOCIATION

Uncover what customers instinctively think of you


act


CUSTOMER RECOVERY

Intelligent alerts to follow up with key customers




PREDICTIVE ANALYTICS

Predict your customers' future behavior




TEST NEW IDEAS

Test new product/ideas with your own customers




TIGHTLY INTEGRATE WITH YOUR WORKFLOW

Integrate with your existing systems for a seamless experience


2.0
“Customer experience (CX) considers everything the customer goes through—it’s
everything the customer touches, tastes, smells, hears, sees throughout the
experience with the brand. It’s being almost obsessive about the experience the
customer has with the brand.’
Blake Morgan, Author, Forbes columnist
The NUMR edge to Create that extraordinary customer experience
Step 1

Customer Journey Lake
As we listen to everything your customer is telling you across various channels,
we build a ‘Journey Lake’ of opinions, conversations and behaviors.
This lake across billions of customer interactions allows NUMR to deeply
understand your customers’ experiences and expectations.
Step 2

NUMRSense AI
Untangles this Interlinked
Experience
NUMRSense AI ties it all together- starting from perceptions about your brand to
interactions with your store sales agent to what is being said on social media
or your chat channels. NumrSense AI can make sense of it all.

Step 3

Improve Your Earned
Growth rate
At the end of the day this customer focus results in a 10X ROI.
With Numr's predictive analytics, dashboards and closed looping tools you can
take action that will have a direct measurable impact on your earned growth
rates.
Give Every Role
The Power to Delight

Empower your whole organization with a unique dashboard views. Numr’s
role-based, insights dashboards make it easy to understand complex CX data,
collaborate with your team, and share real-time reports.


CX INSIGHTS PROFESSIONALS



Drive customer-centricity in your organization with data-backed insights.
Understand the financial impact of your CX by connecting it to your bottom-line.
Monitor your entire CX operation in real-time from our platform.


FRANCHISE/ GROUP MANAGER



Deliver consistent customer experience across all your franchises. Track NPS®
scores, response rate and total alerts generated. Use Numr to discover emerging
issues, view satisfaction trends, and take proactive action.


AREA SALES MANAGER



Optimize customer experience at all your locations. Monitor all stores and
branches in real-time. Compare NPS® scores. Keep a bird’s eye view on customer
sentiment and key drivers with our platform.


CONTACT SERVICE CENTER



Turn your front-line agents into efficient problem solvers. View individual
customer journeys. Use our platform to quickly resolve customer issues, reduce
churn, and inspire loyalty across all your contact centers.


RECENT POSTS

What Are The Top Customer Service Trends of 2023?

Explore the top customer service trends of 2023. Enhance customer experiences
with AI-fueled personalization, proactive support, multi-channel service, and
more. Stay ahead!

5
MINS. READ
6 Best AI Tools to Skyrocket Your Customer Experience in 2023

Explore the best AI tools to skyrocket customer experience in 2023. Discover how
AI-powered tools for superior customer interactions enhance satisfaction and
drive engagement.

5
MINS. READ
Enhancing customer experience - How chatbots are transforming customer support?

Learn how to improve customer experience with AI-powered chatbots in customer
support. Discover how chatbots transform interactions, improve satisfaction, and
drive digital transformation.

8
MINS. READ
How to Redefine Customer Experience with Digital Transformation?

Explore how digital transformation revolutionizes customer experience. Discover
real-world case studies, benefits, and best practices for enhancing CX through
technology-driven strategies.

8
MINS. READ

LISTEN


BrandTouchSocialDigitalPartners

ANALYZE


Sense AICustomer Life JourneyHight ROI InsightsInsights DashboardIntuitive
Association

ACT


Customer RecoveryPredictive AnalyticsTest New IdeasIntegrationsText Link


ROLES


Contact Service Center ExecutiveFranchise/Store OwnerSales ManagerCX ManagerText
Link

INDUSTRY


AirlinesAutomobileBanking & FinancialB2BConsumer GoodsInternet
CompaniesPharmaceutical
About UsContact UsPressLegal Stuff
Error: The domain WWW.NUMRCXM.COM is not authorized to show the cookie
declaration for domain group ID 40da8d01-3333-4865-8dd5-68014d03d696. Please add
it to the domain group in the Cookiebot Manager to authorize the domain.


Cookie consent

This website uses cookies that help the website to function and also to track
how you interact with our website. But for us to provide the best user
experience, enable the specific cookies from Settings, and click on Accept.

PreferencesReject AllAccept All

Privacy Policy
Necessary
Functional
Analytics
Performance
Advertisement
Others
Save my preferences
Privacy Policy

This website uses cookies to improve your experience while you navigate through
the website. Out of these cookies, the cookies that are categorized as necessary
are stored on your browser as they as essential for the working of basic
functionalities of the website.

We also use third-party cookies that help us analyze and understand how you use
this website, to store user preferences and provide them with content and
advertisements that are relevant to you. These cookies will only be stored on
your browser with your consent to do so. You also have the option to opt-out of
these cookies.But opting out of some of these cookies may have an effect on your
browsing experience.

Necessary


Necessary cookies are crucial for the basic functions of the website and the
website will not work in its intended way without them.

These cookies do not store any personally identifiable data.

CookieTypeDurationDescriptioncky-active-checkhttps1 dayThe cookie is set by
CookieYes to check if the consent banner is active on the
website.cookieyesIDhttps1 yearUnique identifier for visitors used by CookieYes
with respect to the consentcky-consenthttps1 yearThe cookie is set by CookieYes
to remember the user's consent to the use of cookies on the
website.cookieyes-necessaryhttps1 yearThis cookie is set by CookieYes and is
used to remember the consent of the users for the use of cookies in the
'Necessary' category.cookieyes-functionalhttps1 yearThis cookie is set by
CookieYes and is used to remember the consent of the users for the use of
cookies in the 'Functional' category.cookieyes-analyticshttps1 yearThis cookie
is set by CookieYes and is used to remember the consent of the users for the use
of cookies in the 'Analytics' category.cookieyes-performancehttps1 yearThis
cookie is set by CookieYes and is used to remember the consent of the users for
the use of cookies in the 'Performance' category.cookieyes-advertisementhttps1
yearThis cookie is set by CookieYes and is used to remember the consent of the
users for the use of cookies in the 'Advertisement'
category.__hssrchttpssessionThis cookie is set by Hubspot. According to their
documentation, whenever HubSpot changes the session cookie, this cookie is also
set to determine if the visitor has restarted their browser. If this cookie does
not exist when HubSpot manages cookies, it is considered a new
session.cky-actionhttps1 yearThis cookie is set by CookieYes and is used to
remember the action taken by the user.cookieyes-otherhttps1 yearThis cookie is
set by CookieYes and is used to remember the consent of the users for the use of
cookies categorized as 'Other'.

Functional


Functional cookies help to perform certain functionalities like sharing the
content of the website on social media platforms, collect feedbacks, and other
third-party features.

CookieTypeDurationDescriptionCONSENThttp16 years 6 monthsNo
descriptionlanghttpssessionThis cookie is used to store the language preferences
of a user to serve up content in that stored language the next time user visit
the website.bcookiehttps2 yearsThis cookie is set by linkedIn. The purpose of
the cookie is to enable LinkedIn functionalities on the page.lidchttps1 dayThis
cookie is set by LinkedIn and used for routing.__hsschttps30 minutesThis cookie
is set by HubSpot. The purpose of the cookie is to keep track of sessions. This
is used to determine if HubSpot should increment the session number and
timestamps in the __hstc cookie. It contains the domain, viewCount (increments
each pageView in a session), and session start timestamp.

Analytics


Analytical cookies are used to understand how visitors interact with the
website. These cookies help provide information on metrics the number of
visitors, bounce rate, traffic source, etc.

CookieTypeDurationDescription_gahttps2 yearsThis cookie is installed by Google
Analytics. The cookie is used to calculate visitor, session, campaign data and
keep track of site usage for the site's analytics report. The cookies store
information anonymously and assign a randomly generated number to identify
unique visitors._gidhttps1 dayThis cookie is installed by Google Analytics. The
cookie is used to store information of how visitors use a website and helps in
creating an analytics report of how the website is doing. The data collected
including the number visitors, the source where they have come from, and the
pages visted in an anonymous form._ga_1HMV2H6ZTNhttps2 yearsThis cookie is
installed by Google Analytics.__hstchttps1 year 24 daysThis cookie is set by
Hubspot and is used for tracking visitors. It contains the domain, utk, initial
timestamp (first visit), last timestamp (last visit), current timestamp (this
visit), and session number (increments for each subsequent
session).hubspotutkhttps1 year 24 daysThis cookie is used by HubSpot to keep
track of the visitors to the website. This cookie is passed to Hubspot on form
submission and used when deduplicating contacts.

Performance


Performance cookies are used to understand and analyze the key performance
indexes of the website which helps in delivering a better user experience for
the visitors.

CookieTypeDurationDescription_gathttps1 minuteThis cookies is installed by
Google Universal Analytics to throttle the request rate to limit the colllection
of data on high traffic sites.

Advertisement


Advertisement cookies are used to deliver visitors with customized
advertisements based on the pages they visited before and analyze the
effectiveness of the ad campaign.

CookieTypeDurationDescriptionUserMatchHistoryhttps1 monthLinkedin - Used to
track visitors on multiple websites, in order to present relevant advertisement
based on the visitor's preferences.AnalyticsSyncHistoryhttp1 monthNo
descriptionli_gchttp2 yearsNo descriptionYSChttpssessionThis cookies is set by
Youtube and is used to track the views of embedded
videos.VISITOR_INFO1_LIVEhttps5 months 27 daysThis cookie is set by Youtube.
Used to track the information of the embedded YouTube videos on a
website.bscookiehttps2 yearsThis cookie is a browser ID cookie set by Linked
share Buttons and ad tags. IDEhttps1 year 24 daysUsed by Google DoubleClick and
stores information about how the user uses the website and any other
advertisement before visiting the website. This is used to present users with
ads that are relevant to them according to the user profile.test_cookiehttps15
minutesThis cookie is set by doubleclick.net. The purpose of the cookie is to
determine if the user's browser supports cookies.

Others


Other uncategorized cookies are those that are being analyzed and have not been
classified into a category as yet.

Powered by CookieYes