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Submission: On June 19 via manual from KY — Scanned from DE
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1. Home
2. Terms and Conditions
TERMS AND CONDITION
Despite the provisions herein, Zeal Capital Market (Seychelles) Limited, company
number: 8422618-1; Security Dealer Number: SD027 with registered address of Room
2, Green Corner Building, Providence Industrial Estate, Mahe, Seychelles, who is
the holder of the trade name ZFX.COM (hereinafter “the Company” or “We” or
“Us”), reserves the absolute discretion, without any prior notice to the Client
(whether in writing or otherwise), to alter, modify, append, exclude, revise, or
otherwise adjust the Terms and Conditions at its discretion, at any time or from
time to time. This includes, but is not limited to, the imposition of additional
clauses, which shall be binding upon the Client as if such amendments and
additional clauses were originally stipulated in the Terms and Conditions. The
Company will publish the revised Terms & Conditions on its Website, www.ZFX.com.
It is the responsibility of the Client to periodically review these Terms &
Conditions for any changes. The continued use of the Website or Services by the
Client after the publication of changes constitutes the Client's unequivocal
acceptance of such modifications. Furthermore, in the utilization of specific
Services, the Client may be subjected to posted guidelines, rules, product
requirements, or occasional additional terms. All such guidelines, rules,
product requirements, or occasional additional terms are hereby integrated by
reference into the Terms & Conditions.
PART 2 - OPENING PROVISIONS
1. Parties to This Client Agreement
1. This Client Agreement is made between the Company and the person who has
completed the and whose application we have accepted.
2. Please be aware that we do not accept citizens from certain countries.
US citizens or US residents are strictly not accepted as clients due to
US Securities and Exchange Commission (“SEC”) rules.
2. Effect of the Agreement
1. This Client Agreement takes effect when you accept it online on our
Website and when we confirm to you in writing and/or by electronic means
that your Account has been opened and we have accepted you as our
Client.
2. By continuing to place orders with us, you agree to continue to be bound
by this Client Agreement, which supersedes all other agreements and
terms of business which may previously have been in place between us.
3. You acknowledge that the submission of your application to open an
account with us is subject to our approval and acceptance, and the
Company retains the discretion to either approve or reject your
application without the obligation to provide any explanation. Moreover,
you hereby commit to furnishing any additional documents and/or
agreements, as may be required by us, including but not limited to 'Know
Your Client' and anti-money laundering documentation, throughout the
entirety of the onboarding process.
3. Scope of Services
1. From the date on which your Account is activated we will:
a. Receive and transmit orders for you in Financial Instruments,
b. Provide foreign currency services provided they are associated with
the provision of the Service of Section 3.1 herein,
c. Provide for safekeeping and administration of financial instruments
for the account of Clients, including custodianship and related
services such as cash or collateral management,
d. Investment research and financial analysis or other forms of general
recommendations relating to transactions in Financial Instruments.
2. You acknowledge that our Services do not include the provision of
investment advice. Any investment information as may be announced by the
Company to you does not constitute investment advice but merely aims to
assist you in investment decision-making. It is also understood and
accepted that we shall bear absolutely no responsibility, regardless of
the circumstances, for any such investment strategy, transaction,
investment or information.
3. We will not advise you about the merits of a particular Transaction and
you alone will make trading and other decisions based on your own
judgment for which you may wish to seek independent advice before any
decision. In asking us to enter into any Transaction, you represent that
you have been solely responsible for making yourown independent
appraisal and investigation into the risks of the Transaction. You
represent that you have sufficient knowledge, market sophistication,
professional advice and experience to make your own evaluation of the
merits and risks of any Transaction.
4. We obtain information about your knowledge and experience in the
investment field so that we can assess whether the service or product
envisaged is appropriate for you. We shall assume that information about
your knowledge and experience is accurate and we shall bear no
responsibility if such information is inaccurate orchanges without
informing us and as a result we will not be able to assess the
appropriateness and suitability of our services for you. If you fail to
provide sufficient information in this regard (or fail to provide any
information), we will not be able to assess whether you have the
necessary knowledge and experience to understand the risks involved. If
you still wish us to proceed on your behalf, we maydo so, but we shall
not be able to determine whether trading in CFDs is appropriate for you.
Consequently, we strongly advise you to provide us with any requested
information which we believe to be necessary for the purpose of enabling
us to assess the appropriateness of our products for you.
5. We may periodically, and with our absolute discretion, withdraw all or
any part of the Services temporarily or permanently.
4. Client Consents
1. You agree and understand that you will not be entitled to delivery of,
or be required to deliver, the underlying of the Financial Instrument,
nor ownership thereof or any other interest therein.
2. You agree and understand that no interest shall be due on the money we
hold in your Account.
3. You agree and understand that we will affect any Transactions with you
as an agent. Thus, we will be transmitting your Orders for execution to
another broker(s), and such broker(s) may be transmitting the orders
received by us to other Liquidity Providers. These broker(s) are not
necessarily operating in a regulated market. We are receiving set
prices for the Financial Instruments you can trade on our platform and
have no means of amending or requoting them.
4. You agree and understand that CFDs trading is not done in a regulated
market.
5. You solemnly declare that you have carefully read and fully understood
the entire text of the Client Agreement herein with which you fully and
unreservedly agree.
6. You solemnly declare that you have read, understood and accept as an
integral part of this Client Agreement the following
informationprovided on our Website:
a. Risk Disclosures,
b. Order Execution Policy,
c. Cookie Policy,
d. Privacy Policy,
e. Website Usage Rules, and
f. d) Anti-Money Laundering Policy
7. You specifically consent to the provision of the information of Section
4.6 by means of our Website.
8. You confirm that you have regular access to the internet and consent to
us providing you with information, including, but not limited to,
information about amendments to our Client Agreement, costs, fees,
policies and information about the nature and risks of investments by
posting such information on our Website.
9. You acknowledge that a variation which is made to reflect a change of
law may, if necessary, take effect immediately and without prior
notice. We may vary this Client Agreement at any time and it remains
solely your responsibility to stay informed about any changes. The
latest version of our Client Agreement is available for access on our
Website.
10. Your Account must be established for trading purposes only. The Company
is not a bank, nor does it keep deposits as a bank. We keep deposits
only to maintain margins supporting the Account and trading activities.
11. The company maintains a zero-tolerance policy for abusive trading
strategies, fraudulent activities, manipulation or any other scams.
Such activities include, but are not limited to, misuse of deposited
and promotional or bonus funds, swap arbitrage, bonus arbitrage,
cash-backs, internal or external hedging, the use of any automated
trading system and/or software (“trading robots”, “expert advisors”,
etc.). If we deem there to be any of such activities, we reserve the
right to annul and cancel any or all your past Transactions and debit
all generated profits.
12. You hereby represent and warrants to us that:
a. You are not involved in any unlawful activities, and your source of
income is not derived from any illegal sources or associated with
any illegal activity,
b. Any transaction and dealings outlined in this Client Agreement do
not violate any anti-money laundering laws or provisions, and
c. Any document, instruction, and/or information provided is accurate,
true, and complete. You further undertake to furnish us with any
information and documents reasonably required for the purpose of due
diligence or enhanced due diligence, as mandated by applicable laws.
5. Risk Warning
1. You unreservedly acknowledge and accept that:
a. You run a great risk of incurring losses and damages as a result of
trading in CFDs and/or Financial Instruments and accept and declare
that you are willing to undertake this risk. The damages may include
the loss of all your money as well as any additional commissions and
other expenses,
b. CFDs and/or Financial Instruments carry a high degree of risk. The
gearing or leverage obtainable in CFDs and/or Financial Instruments
trading means that a small deposit or down payment can lead to large
losses as well as gains. It also means that a relatively small
movement can lead to a proportionately larger movement in the value
of your investment and this can work against you as well as for you.
CFDs and/or Financial Instruments Transactions have a contingent
liability and you should be aware of the implications of this, in
particular, the margining requirements,
c. When trading in CFDs and/or Financial Instruments, you are trading on
the outcome of the price of an Underlying Asset and that trading does
not occur on a regulated market, but over-the-counter (OTC),
d. Before deciding to trade on margin you should carefully consider your
investment objectives, level of experience, and risk appetite,
e. You have chosen the particular type of service and Financial
Instrument, taking your total financial circumstances into
consideration, which you consider reasonable under such
circumstances, and
f. There are risks associated with online transmissions and internet
access. The enumerated risks provided below, though not exhaustive,
include:
i. ) Internet transmission lines lacking encryption, thereby
rendering electronic mail an insecure means of transmission,
ii. ) The transmission of information via electronic mail entails
the risk of errors, viruses, delays, interception, or
unauthorized modification or amendment, and
iii. ) Disruption, interruption, delay, or inaccuracy may occur in
the transmission of electronic mail.
2. The contents of any report provided should not be construed as an
express or implied promise, as a guarantee or implication that Clients
will profit from the strategies herein, or as a guarantee that losses in
connection therewith can or will be limited.
3. Trades in accordance with the recommendations in an analysis, especially
leveraged investments can be very speculative and may result in profits,
as well as losses, especially if the conditions mentioned in the
analysis do not occur asanticipated.
4. In case of any fault in pricing process, typing errors, entering errors
and quoting errors through the electronic trading system and/or phone,
the Company has full right to make any necessary modifications to the
Client`s Account in which the mistake took place.
5. If you do not understand the risks involved in trading foreign exchange
or leveraged Financial Instruments, please do not trade.
6. Liability
Except in cases of the Company`s negligence, fraud or wilful default:
1. You agree that we shall not be liable for any consequential, indirect,
incidental or special loss (including loss of profits and trading
losses) that result from your use of the Services even if you have
advised us of the possibility of such loss. Consequential loss includes
pure economic loss, loss of profit, loss of business and likely
losswhether direct or indirect.
2. We will not be held liable for any losses, damages or claims that result
directly or indirectly from any person obtaining any Access Data that we
have issued to you prior to you reporting to us the misuse of your
Access Data.
3. We will not be held liable to you for any losses, damages or claims
which result directly or indirectly from any research which you rely
upon in making an Order, whether published by us or not.
4. We will not be held liable to you for any losses, damages or claims,
which result directly or indirectly from a delay transmitting any Order.
5. We will not be held liable to you for any losses, damages or claims,
which result directly or indirectly from any changes in the rates of
tax.
6. We will not be liable for any losses, damages or claims which result
directly or indirectly if we fail to receive any documents sent in
respect of your Account or anyfunds held on your behalf, or if you fail
to receive any such documentation which we may forward to you.
7. We will not be liable for any loss incurred as a result of any
investment made relying on any recommendation, forecast, or other
information provided by us. The content, including opinions, news,
research, analyses, prices, or any other information available on this
Website, is presented solely for general market commentary or
educational purposes and does not constitute investment advice.
8. You agree to indemnify us against any loss, liability, cost, claim,
action, demand or expense incurred or made against us in connection with
the proper performance of your obligations under this Client Agreement,
except where that loss, liability, cost, claim, action, demand or
expense arises from our negligence, fraud or wilful default or that of
our employees.
9. Our failure to seek redress for violations, or to insist upon strict
performance, of any condition or provision of this Client Agreement or
our failure to exercise any right or remedy to which we are entitled
under this Client Agreement, shall notconstitute an implied waiver
thereof.
PART 2 - FUNDS
7. Client Money
1. All amounts handed over by the Client to the Company or which the
Company holds on behalf of the Client, for the provision of Investment
Services, shall be held in the name of the Client and/or in the name of
the Company on behalf of the Client in Account.
2. We may hold your money and the money of other Clients in the same
clients` bank account (omnibus account). In this case, we are able to
identify your money through our back office and accounting system.
3. We may receive or pass on Clients` money to any of our affiliated
companies or a third party (e.g. a bank, a market, merchant, e-wallet,
intermediate broker, OTC counterparty or clearing house) to hold or
control in order to affect a Transaction through or with that person or
to satisfy your obligation to provide collateral (e.g. initial margin
requirement) in respect of a Transaction. We have no responsibility for
any acts or omissions of any third party to whom we pass money received
from you. The third party to whom we pass money may hold it in an
omnibus account and it may not be possible to separate it from our
money, or the third party`s money. In the event of the insolvency or any
other analogous proceedings in relation to that thirdparty, we will only
have an unsecured claim against the third party on behalf of you and our
other Clients, and you may be exposed to the risk that the money
received by us from the third party is insufficient to satisfy the
claims of you and all other Clients with claims in respect of the
relevant account. The Company accepts no responsibilityfor any funds not
deposited directly into the Company`s bank accounts, for losses
(directly or as a result of) due to delays and/or failures to deposit or
remit funds through affiliated and/or third parties.
4. We shall not pay interest on Client money that is credited or deposited
into the segregated Client`s Account(s) by the Company, and we may place
your money in overnight deposits. You hereby consent that we are
permitted to keep any interest accrued. We may deposit your money with a
depository which may apply a security interest, lien, or right of
set-off to the funds.
5. We may hold your Client money on your behalf outside our home
jurisdiction. The legal regime applying to any such bank or person may
be different. In the event of the insolvency or any other analogous
proceedings in relation to that bank or person, your money may be
treated differently from the treatment which would applyif the money was
held with a bank in an account in our home jurisdiction. We will not be
liable for the insolvency, acts or omissions of any third party referred
to in this clause.
6. We may deposit your money with a depository who may have a security
interest, lien or right of set-off in relation to that money.
7. Upon signing or acceptance of the Client Agreement, you hereby authorise
the Company to process any deposits and withdrawals from the “Client
Funds” Bank Account on behalf of the Company including, and without
prejudice to, the generalityof the above, withdrawals for the settlement
of all transactions undertaken under the Client Agreement, and all
amounts which are payable by or on behalf of the Client to the Company
or any other person.
8. Unless otherwise agreed to in writing between the Company and the
Client, the Company may, at its discretion, from time to time and
without the Client`s authorisation, set-off any amounts held on behalf
of the Client and/or to the credit of the Client against the Client`s
obligation to the Company or its Broker(s). Unless otherwise agreed to
in writing by the Company and the Client, this Client Agreement shallnot
give rise to rights of any credit facilities.
9. You hereby consent to the Company being granted the authority to manage
any unclaimed funds remaining in an inactive Account, defined as an
Account with no activity within a period of 6 months, in the event that
we are unable to establish contact with you or any potential beneficiary
that can be identified.
8. Funding and Withdrawals of the Client`s Account
1. You may fund your Account by credit or debit card, wire transfers or
SEPA transfers, e-wallets or other similar methods of money transfer
acceptable by the Company or any of its affiliated companies from time
to time in its absolute discretion. We do not guarantee that all the
transfer methods are available to be used in your country. Transfers to
fund your Account can only be initiated by you either 1) through the
trading platform or 2) through the assistance of a telephone
representative, subject to your express consent.
2. The minimum initial deposit required to start trading is described in
the "Accounts" section of our Website. At our discretion, we can allow
you to start trading if you have transferred fewer funds than the
minimum initial deposit. We reserve the right to refuse cash deposits
and/or access to Accounts due to said cash deposits.
3. You may request to withdraw funds deposited from your Account as per
the procedure described in the withdrawals section of the website,
subject to delivering to us the required documents. If your withdrawal
request is made to us without meeting all requirements, the Company
reserves absolute discretion to withhold this withdrawal request until
all legal requirements are met. The Company does not charge any fees
for transferring withdrawal funds to you, but any expenses incurred by
the bank, credit card company, payment processor, or e-wallet for
transferring the withdrawn funds shall be passed to you; please refer
to the relevant section on ourwebsite. The maximum amount that can be
transferred to your initial deposit facility is equal to the initial
deposit made. Profits made can only be transferred to your bank
account.
4. The Client may withdraw funds deposited to his/her Account and/or
profit gained through trading transactions from his/her Accounts only
to the relevant account or card that was used to fund the Account (such
account to be called "Originating Account/Card"). Transfers
(withdrawals) of funds to accounts or cards other than the Originating
Account/Card may be permitted at the Company`s sole discretion and
provided the Company is satisfied that there is a reasonable
justification for transmitting the funds to a different account. The
minimum withdrawal amount is USD25, unless otherwise stated.
5. The Client is fully responsible for the payment details given to the
Company and the Company accepts no responsibility for the Client`s
funds, if the details provided by the Client are incorrect. If a
withdrawal request is made to a bank account, the Client has 10
Business Days from the date of the withdrawal request to provide
his/her bank details. If ten days have passed without obtaining
sufficient and appropriate information, the funds will be returned to
his/her Account and a new withdrawalrequest must be submitted.
6. The Company will process withdrawals of Client funds only when the
identity of the Client is verified by valid "Know Your Client" and
anti-money laundering documentation.
7. A We shall make any payments due to you in such a manner as we deem
appropriate in the circumstances and maintain a zero-tolerance policy
for any violations of these Terms and Conditions such as, but not
limited to, any fraudulent credit/debit card use, credit/debit card
chargebacks, or other processor chargebacks (regardless of when the
transaction or chargeback occurred), in which case all Accounts will be
immediately and irrevocably terminated. Any open trades associated with
the Account will be immediately closed and futuretrades will be refused
as per clause 13.1 of the Terms and Conditions. You acknowledge that we
are not required to provide you notice before closing your trades
and/or Account but may choose to do so.
8. B In cases of suspected "Friendly Fraud" such as an unwarranted
chargeback claim against a legitimate transaction, you acknowledge
that, in addition to the rights mentioned in provision 8.7A, the
Company also reserves the right to:
a. immediately, irrevocably, and indefinitely ban you - and all third
parties you have authorised to act on your behalf - from using our
Services. We reserve the right to implement bans on:
i. All IP addresses used to access or otherwise associated with
your Account,
ii. Your own and your authorised third parties` registered postal
and billing addresses transmitted during the account
verification process,
iii. Your own and your authorised third parties` names and last
names, and all other identification details as they appear on
the identification documents submitted during the account
verification process, and
iv. Any other identifying elements we may find appropriate and
effective.
b. Recover the chargeback amount(s) from your Account`s remaining
balance,
c. Seize the total sum of profits from your Account`s remaining
balance,
d. Seize any given bonuses from your Account`s remaining balance,
e. Notify all relevant credit issuers and credit rating institutions,
f. Pursue criminal proceedings against you for credit card fraud, and
g. Initiate civil proceedings against you for redress, compensation,
and recovery of any and all incurred losses and damages, including
damages to reputation, directly or indirectly related to fraudulent
chargebacks.
9. All bans will be final and non-negotiable and may include any of the
following actions.
10. C Provided that we find provision 8.7. to be adequately satisfied, any
positive balance left in your Account will be refunded to the point of
origin of the funds. You acknowledge that we are not required to
provide you notice before proceeding with the refund, but may choose to
do so.
11. B Promotions and Incentives
12. Open trades of Clients who have not logged in for more than 1 week
and/or never deposited any funds will be closed automatically each
weekend and the funds will be debited from their Accounts. The Company
accepts no liability or responsibility for the financialoutcome
resulting from the automatic closing of such open positions.
13. The Company, from time to time, and at our sole discretion, may offer
several types of promotions and/or incentives through which Clients can
earn specified rewards upon reaching or by completing pre-defined
targets. “Promotions” are schemes which the Company runs repeatedly
with the same or similar mechanisms whilst “incentives” (or
competitions) are specific one-off schemes (for example, but not
limited to, Christmas gifts) usually open to Clients only subject to
invitation and respective confirmations. Clients who have not deposited
any funds cannot be entitled to any bonus, or to any withdrawal bonuses
and/or any other similar incentives whichmay be available under any
promotion or incentive offered by the Company.
14. Joining promotions will be subject to specific conditions, as listed
below, in Section 8.12. However, the conditions applicable for the
specific one-off incentives are/will be issued in the incentive
announcement. When joining promotions and/or incentives, all other
terms of this Client Agreement apply unless expressly and
specificallyexcluded. Conditions apply for the duration of the
promotion/incentive only and may be subject to change without any
notice.
15. Any suspected breach, violation, or abuse of this Client Agreement
and/or the specific conditions may lead, without prejudice, to any
other right we may have under this Client Agreement or Regulations, to
the immediate cancellation, withdrawal and debit of allbonuses.
16. Promotions and incentives are subject to availability and might not be
offered to all clients. By participating in promotions and incentives
you continue to accept our Terms and Conditions. We reserve the right
to change promotions and/or incentives, conditions, withdraw, or annul
any scheme without prior notice.
17. Promotions - Deposit Bonus
a. ) Subject to the deposit method, bonuses receive instant or
managers` approval and will be visible in your bonus wallet only
once approved.
b. ) Some bonus promotions might include a time window for which new
deposits are eligible to receive a bonus and shall accordingly be
announced in the terms of the respective promotion. In case no
specific time window is stipulated, all deposit requests must be
received within the first 24 hours of the first deposit under the
respective bonus promotion in order to be eligible for a bonus.
c. ) The respective bonus promotion shall indicate the bonus to be
granted with each approved deposit. In case no specific terms are
issued, the bonus shall be 30%.
d. ) The required trading volume is based on the cumulative bonus
amount and updated each time a bonus is issued.
e. ) When the bonus is approved, it will be automatically credited to
your account balance and can be withdrawn immediately.
f. ) Bonus funds cannot be used for trading until they are added to
your account balance.
g. ) Deposited funds (excluding the bonus) can be withdrawn at any
time.
h. ) The Company reserves the right to amend and/or cancel the
conditions of its bonus promotions at any time and it shall be the
responsibility of the Client to stay informed accordingly. By
continuing to participate in bonus promotions, you agree to their
Terms and Conditions.
9. Margins and Collateral Payment
1. During the lifetime of any Financial Instrument, we, in our absolute
discretion, reserve the right to review and adjust the percentage of
funding required or the rates at which interest is calculated on such
Financial Instrument, with or without notice to you, especially in, but
not limited to, volatile market conditions. Positions that are open
overnight may be adjusted to reflect the cost of carrying the position
over. Details of such adjustments are available on our Website.
2. Where we affect or arrange a Transaction involving a CFD you should
note that, depending upon the nature of the Transaction, you may be
liable to make further payments when the Transaction fails to be
completed or upon the earlier of the transaction settlement or closing
out of your position. You will be required to make further variable
payments by way of margin against the purchase price of theFinancial
Instrument, instead of paying (or receiving) the whole purchase (or
sale) price immediately. The movement in the market price of your
investment will affect the amount of margin payment you will be
required to make. We will monitor your margin requirements on a daily
basis and we will inform you as soon as it isreasonably practicable of
the amount of any margin payment required under this clause.
3. You agree to pay us on demand such sums by way of margin as are
required from time to time or as we may in our discretion reasonably
require for the purpose of protecting ourselves against loss or risk of
loss on present, future or contemplated transactions under this Client
Agreement.At our discretion we have the right to change margin
requirementsat any time, such changes would apply to open positions and
new positions. For example,the Company has the right to increase
margins on the Clients` Account before the market close going
intoweekends and around bank holidays. The Company also has the right
to review and increase margins during volatile market conditions and
key economic events. We will endeavour to communicate margin changes on
our Company website. It is the Client`s responsibility to understand
the margin calculations and requirements to maintain positions.
4. Unless otherwise agreed, margin must be paid in cash. Cash margin is
paid to us as an outright transfer of funds and you will not retain any
interest in it. Cash margin received by us will be recorded by us as a
cash repayment obligation owed by us to you.
5. In addition and without prejudice to any rights to which we may be
entitled under this Client Agreement, we shall have a general lien on
all funds held by us or our Nominees on your behalf until your
obligations are met.
6. We shall have the right, in addition to any other rights we may have
under this Client Agreement, or under the law in general, to close,
cancel and or limit the size of your open positions (new or gross) and
to refuse to establish new positions. Situations where we may exercise
such right include, but are not limited to, where:
a. ) We consider that there are abnormal trading conditions,
b. ) We consider there to have been abusive trading strategies
transmitted to us, or
c. ) Your Account has reached Stop Out level.
7. At margin levels of less than 30% of your equity, we have a
discretionary right to begin closing positions immediately and without
notice. Individual Stop Out levels are set at 30% and we reserve the
right to close all or any of your Open Positions below Stop Out level
immediately and without notice solely in our discretion. The provisions
of this paragraph are applicable to all Clients.
8. It is in the Company`s discretion to close any open deals after an
inactivity period of 90 days of such deals. Hedging positions may incur
an administration fee of 0.1% of the complete volume (deal plus hedge
position) in US-Dollars per day and we retain the right to close any
hedged positions after 21 days without any further notice.
9. We shall be entitled to retain monies which are required to cover
adverse positions, initial margin, variation margin, any uncleared
funds, realized losses and any and all other amounts payable to us
under this Client Agreement.
10. Whenever we conduct currency conversions, we will do so at such
reasonable rate of exchange as we shall select.
PART III - GENERAL PROVISIONS
10. Legal Provisions
1. Notwithstanding any other provision of this Client Agreement, in
providing Services to you we shall be entitled to take any action we
consider necessary in our absolute discretion to ensure compliance with
the relevant market rules and or practices and all other applicable
laws.
2. We are authorised to disclose information related to you and/or your
Transactions as required by law and/or where we believe it is desirable
for the proper handling of your Account.
3. Under internal policies, we will keep Client records for at least 7
years after termination of the Client Agreement.
4. Should any part of this Client Agreement be held by any court of
competent jurisdiction to be unenforceable, illegal, or contradict any
rule, that part will be deemed to have been excluded from this Client
Agreement from the beginning. This Client Agreement will be interpreted
and enforced as though the provisionhad never been included and the
legality or enforceability of the remaining provisions of the Client
Agreement or the legality, validity or enforceability of this provision
in accordance with the law and/ or regulation of any other jurisdiction,
shall not be affected.
11. Introduction of Clients
1. Some Clients may have been introduced to the Company by a Business
Introducer (also known as an Introducing Broker). In such case and by
accepting this Client Agreement, the Client acknowledges that:
a. The Business Introducer is not a representative of the Company nor is
it authorised to provide any guarantees or any promises with respect
to the Company or its services,
b. The Company shall not be held liable for any type of agreement that
may exist between the Client and the Business Introducer or for any
additional costs that might result from this agreement, and
c. Based on a written agreement with the Company, the Company may pay a
fee other type of financial compensation to the Business Introducer
as defined in Section 182 (Inducements).
12. Inducements (Payments to/from Third Parties)
1. The Company may pay and/or receive fees or commission to or from
third-parties provided that these benefits are designed to enhance the
quality of the service offered to the Client and not impair compliance
with the Company`s duty to act in the best interests of the Client.
2. The Company may pay a fee or commission to Business Introducers,
Referring Agents, or other third parties based on a written agreement.
This compensation is related to the frequency or volume of transactions
and/or other parameters.
3. The Company may receive fees or commission as well as other types of
compensation from third parties based on a written agreement. The
Company may receive fees or commissions from the counterparty through
which it executes transactions. This fee or commission is related to the
frequency or volume of transactions executed and/or other parameters.
4. The Company has the obligation and undertakes to disclose further
details regarding compensation upon the Client`s request.
13. Communication and Notices
1. We may provide you with access to third party trading recommendations,
market commentary or other information. Where we do so:
a. If this is incidental to your trading relationship with us. It is
provided solely to enable you to make your own investment decisions
and does not amount to investment advice.
b. If the document contains a restriction on the person or category of
persons for whom that document is intended or to whom it is
distributed, you agree that you will not pass it on to any such
person or category of persons.
c. We give no representation, warranty or guarantee as to the accuracy
of completeness of such information or as to the tax consequences of
any Transaction, and
d. You accept that prior to dispatch, we may have acted upon it
ourselves to make use of the information on which it is based. We do
not make representations as to the time of receipt by you and cannot
guarantee that you will receive such information at the same time as
other clients. Any published research reports or recommendations may
appear in 1 or more screen information service.
2. Market commentary is subject to change and may be withdrawn at any time
without notice.
14. Complaints
1. Enquiries or complaints may be addressed to us within 5 days of the
incident through:
a. the ‘Contact Us` section found on our website, or
b. by sending us an email at complaints.CS@ZFX.COM.com
2. Any complaint must made in English and include:
a. Client`s full name,
b. Client`s username,
c. Email and telephone number,
d. Clear description of the complaint including deal ID`s, and
e. Supporting evidence to the complaint in question (i.e. screenshots).
3. For verification reasons, all complaints must be sent from the same
Client`s email address on file. If the complaint is received later than
5 days after the event occurred, then it will be at the Company`s
discretion to accept the complaint or not.
4. Customer Support Department will provide a response within 72 hours of
receiving the complaint. If you receive a response from Customer
Support but believe that your case is unresolved, you may contact the
Compliance Department, which is an independent department within our
Company, to submit your complaint. We have formal procedures for
handling complaints fairly and promptly, aiming to solve any complaint
in a reasonable and objective manner without escalating the matter
further.
5. We will attempt to resolve any complaints within 5 Business Days. If
your complaint requires further investigation and we cannot resolve it
within 5 Business Days, we will issue our holding response within 4
weeks of receiving the complaint. When a holding response is sent, it
will indicate when we will make further contact (which should be within
8 weeks of receipt of the complaint).
6. In case the Client requests any additional data and/or information with
regards to his/her complaint, the Company shall release such
information if and when available and no later than 90 days after the
Client`s request. The Client shall complete a formprovided by the
Company for such requests. If the form is not correctly completed, the
Company will not be able to provide any additional data and/or
information.
7. Any conflicts regarding pricing will be solved by checking the actual
prices in the market at the specific time at which the incident
occurred. Clients should review their account statement and are
responsible for reporting any mistakes found on the account within 48
hours after the issue of the statement.
8. Without detracting from the provisions of Section 15.1 above, it is
expressly stipulated that no complaints will be investigated with
respect to:
a. A transaction or a pending order or any modification to the
foregoing not accepted, rejected, deleted or reverted in accordance
with the provisions of this Client Agreement,
b. Any trading or account management issue due to error in
communications either on the side of the Client, the Company, or
both,
c. Any issues due to unavailability of the trading facilities for
maintenance and/or other technical works conducted in accordance
with this Client Agreement and/or ‘error` messages returned by the
platform,
d. Any transactions made with funds generated by the Client as profit
from transactions that were subsequently cancelled by the Company,
e. Any issues resulting from the failure of the Trading Platform
software/hardware in case no records on the server log-file exist to
prove the Client sent instructions,
f. Any differences in the prices and/or quotes provided by the Company
for the respective Financial Instrument and any of the foregoing
provided for any other Financial Instrument (including, but not
limited to, the underlying asset) and/or provided for the same
and/or similar Financial Instrument by any other company (whether
the Company`s affiliate or otherwise); an erroneous price quote
and/or a spike in the Company`s price feed; any lost and/or
unrealized profits or any non-financial losses.,
g. Bans, account terminations, seizures of funds, bonuses, profits, or
refusal of services, refusal of orders or any other action or
inaction by ZFX.COM in relation to situations falling under
provision 8.7.
9. The Company`s records of the Client`s Account, including, but not
limited to, the server log files, shall be the absolute and
indisputable proof in respect to any complaint. Without limiting
generality of the foregoing, in case of a discrepancy between the
trading logs on the server side and trading logs on the Client`s side,
the log files on the server side shall take precedence. If the
serverlog-file has not recorded the relevant information to which the
Client refers, the complaint based on this reference may not be
considered.
10. The Client acknowledges that the Company may, at its sole discretion,
prevent the Client from making any changes to the Order(s) in question
during the time the respective Complaint under review.
11. If a decision to address the incident referred to in the Client`s
complaint has been made by the Company, the Company may, at its sole
and absolute discretion, choose either of the following methods:
a. Open and/or close a Transaction and/or pending Order in question,
b. Satisfy (fully or partially) Client`s request as stated in the
complaint, or
c. Otherwise address the issue using methods, generally accepted in
common market practice.
12. Unless expressly set forth by an applicable law, the Company`s decision
with respect to a complaint shall be final and binding and shall not be
subject to any appeal.
13. If a situation arises which is not expressly covered by a term of this
Client Agreement, the Company and the Client agree to try to resolve
the matter on the basis of good faith and fairness and by taking action
which is consistent with general market practice.
14. In the case where a settlement is reached for a complaint, the Client
agrees in writing to waive any rights to past or present claims against
the Company and to withdraw any negative postings, announcements,
filings or other publications which could have a negative effect on the
Company by signing a Settlement Agreement.Failure of the Client to any
of the provisions contained herein, or failure of the Client to sign
the Settlement Agreement will result in a legal filing from the Company
against the Client. Bonuses pending through promotions and/or
incentives will be debited if the Client fails to sign the agreed
Settlement Agreement.
15. We reserve our rights to proceed with legal actions where complaints
are based on false or misleading information, evidence in support of
the complaint has not been submitted in the initial claim or
deliberately been withheld or any non-disclosure of information in
favour of your claim. Submitting such false or misleading informationis
a serious offence and if as a result of this, the Company suffers
reputable damages in any form whatsoever, we shall initiate legal
action filing for compensation.
PART IV - CLOSING PROVISIONS
15. Communication
1. You accept and understand that our official language is English and you
should always read and refer to the main Website for all information and
disclosures about the Company and its activities. Translation or
information provided in languages other than English on our local
Website is for informational purposes only and do not bind us or have
any legal effect whatsoever; we have no responsibility or liability
regarding the correctness of the information therein. The English
version of all information takes precedence.
2. Unless the contrary is specifically provided, any notices, instructions,
authorisations, requests, general enquiries or other communications and
messages to be given by you to us under this Client Agreement shall be
in English and in writing and shall be sent to us at the contact details
specified in Section 14.1. If your communication is sent by post, it
must be posted by registered mail or a commercial courier service.
3. We reserve the right to specify any other method of communication with
you.
4. We may monitor and/or record any electronic communications between us
(including telephone calls, emails, text messages and instant messages),
without the use of a tone or other warning, in order to provide
verification of instructions and maintain the quality of our service,
for training purposes and to check compliance with this Client
Agreement, our internal policies and procedures and Applicable
Regulations. You accept that our records of our communications will be
admissible as evidence of any instruction or communication given or
received by you and that these records belong to us.
5. Our phone lines are open during the hours of 9:00 and 22:00 (GMT+8) on
Business Days. If we need to contact you urgently regarding your
Account, we may contact you outside of these hours. You may use the
online chat service for any enquires with our Customer Service desk
outside of our official working hours.
6. Notices will be emailed to you at the email address which is registered
on your Account or sent by postal mail at the last address that you
provided to us. It is your responsibility to ensure that you provide
accurate and up-to-date contact information.
7. Notices shall be considered delivered: if sent by facsimile, upon
receipt by the sender of a transmission report from its facsimile
machine confirming receipt of the message by recipient`s facsimile
machine, or if delivered via commercial courier service, at the date of
signing of the document on receipt of such notice and shall takeeffect
only when actually received by the recipient, provided they do not
violate and are not contrary to any term of this Client Agreement. All
notices issued by first class post shall be deemed to be received 7
Business Days after the date they were sent. Notices issued by airmail
shall be deemed to be received 7 Business Days after the date of their
dispatch.
16. Charges and Taxes
1. You acknowledge you understand that we derive our revenue as a fixed
share of the spread regardless of whether you profit or lose deals from
the counterparty through which we execute transactions. This
fee/commission is related to the frequency/volume of transactions
executed and/or other parameters. However, and as a safeguard for best
execution, the Company shall not structure or charge their commissions
in such a way as to unfairly discriminate between execution venues
should more than one execution venue be available. For further details
please refer to the Website.
2. You agree to pay our charges and applicable taxes (if any) at the rates
and times set out on our Website. We may vary our charges periodically
and publish them on our Website. It will remain solely your
responsibility to review the relevant sections of our Website and stay
informed about any changes in our charges.
3. We may share dealing charges (commissions) with third parties, or
receive compensation from them in respect to transactions carried out on
your behalf.
4. You undertake to pay all stamp expenses relating to the Client Agreement
and any documentation which may be required for becoming our Client or
the carrying out of the transactions under the Client Agreement.
5. You shall be solely responsible for all filings, tax returns and reports
on any Transactions which should be made to any relevant authority,
whether governmental or otherwise and for payment of all taxes
(including but not limited to any transfer or value added taxes),
arising out of or in connection with any Transaction.
6. Commissions for deposit and/or withdrawal of funds may be amended by us
from time to time. It will remain solely your responsibility to review
the relevant sections of our Website and stay informed about any changes
in our charges. You will also be held liable for any charges made by any
third party provider involved in thetransfer process.
17. Force Majeure
1. Except as expressly provided in this Client Agreement, we will not be
held liable or have any responsibility for any type of loss or damage
arising out of any failure, interruption, or delay in performing our
obligations under this Client Agreement where such failure, interruption
or delay is due to:
a. ) Government actions, the outbreak of war or hostilities, the threat
of war, acts of terrorism, national emergency, riot, civil
disturbance, sabotage, requisition, or any other international
calamity or political crisis,
b. ) Act of God, earthquake, hurricane, typhoon, flood, fire, epidemic
or other natural disaster,
c. ) Labour disputes not including disputes involving our workforce,
d. ) Suspension of trading on a market, or the fixing of minimum or
maximum prices for trading on a market, a regulatory ban on the
activities of any party (unless we have caused that ban), decisions
of state authorities, governing bodies of self-regulating
organizations, decisions of governing bodies of organized trading
platforms,
e. ) A financial services moratorium having been declared by appropriate
regulatory authorities or any other acts or regulations of any
regulatory, governmental, or supranational body or authority;
f. ) Breakdown, failure or malfunction of any electronic equipment,
network and communication lines (not due to the bad faith or wilful
default of ourselves), hacker attacks and other illegal actions
against our server and Online Trading System, or
g. ) Any event, act or circumstances not reasonably within our control
and the effect of that event(s) is such that we are not in a position
to take any reasonable action to cure the default.
2. In the event of a force majeure, the affected Party must notify the
other Party of the circumstances and of the events beyond its reasonable
control within 3 Business Days.
3. In the event of a force majeure, we may suspend, freeze, or close your
positions.
18. Term and Termination
1. This Client Agreement shall be valid for an indefinite time period until
its termination as per the provisions of Section 18 stated herein.
2. We may terminate this Client Agreement immediately upon the occurrence
ofany of the events set out below:
a. ) You fail to comply with any requirement relating to the transfer of
an open investment position,
b. ) You do not have the authority to transact business with us or to do
so in the manner in which you customarily conduct business with us,
c. ) If you become deceased, declared absent or become of unsound mind,
d. ) Such termination is required by any competent regulatory authority
or body,
e. ) You violate any provision of the Client Agreement, and in our
opinion, the Client Agreement cannot be implemented,
f. ) If you fail to make any payment or fail to perform any other act
required by the Client Agreement,
g. ) We receive reliable information that an adverse material change in
your financial condition has occurred or that you may be unable to
perform your obligations under the Client Agreement or you do not
give to us adequate assurance of your ability to perform your
obligations within 24 hours after receipt of the relevant request
from us,
h. ) If an application is filed in respect to you for any action
pursuant to any bankruptcy acts or any equivalent act, including
those of another country, which are applicable to you or if a
partnership, to one or more of the partners, or a company, a trustee,
administrative receiver or similar officer is appointed,
i. ) If an Order is made or a resolution is passed for your winding-up
or administration (other than for the purposes of amalgamation or
reconstruction),
j. ) If any distress, execution or other process is levied against any
property that you own and is not removed, discharged or paid within 7
days,
k. ) If any security created by any mortgage or charge becomes
enforceable against you and the mortgagee or chargee (i.e. lender)
takes steps to enforce the security or charge,
l. ) If any indebtedness of you or any of your subsidiaries becomes
immediately due and payable, or capable of being declared so due and
payable, prior to its stated maturity by reason of your default (or
any of your subsidiaries) or you (or any of your subsidiaries) fail
to discharge any indebtedness on its due date,
m. ) You convene a meeting for the purpose of making or proposing or
entering into any arrangement or composition for the benefit of your
creditors,
n. ) If any of the representations or warranties given by you are/or
become untrue,
o. ) In cases of material violation by you of the requirements
established by any legislation,
p. ) If scalping or any other unauthorised trading activity is performed
on the Online Trading System, whether automated or manual. In this
case, all of the unauthorised Transactions will be voided and
cancelled,
q. ) If you are classified as a Politically Exposed Person (PEP) or fail
to provide adequate documentation with regards to the
Know-Your-Client and anti-money-laundering regulations which the
Company is required to follow,
r. ) The Company maintains a strict policy of limiting accounts to 1 per
person, family, household address, email address, telephone number,
same payment account details (e.g. debit or credit card, Neteller,
etc) and shared computer, e.g. in a public library or workplace.
Duplicate registrations by the same Client are strictly forbidden and
all Transactions performed by all duplicate accounts will be voided
and cancelled and all profits generated will be debited,
s. ) The company maintains a zero-tolerance policy for abusive trading
strategies, fraudulent activities, manipulation, chargebacks or any
other scams. Such activities include, but are not limited to, misuse
of deposited and promotional/bonus funds, swap arbitrage, bonus
arbitrage, cash-backs, internal or external hedging, the use of any
automated trading system and/or software (“trading robots,” “expert
advisors,” etc.). If we deem there to be any such activities in
relation to the Client`s Account, we reserve the right to annul and
cancel any or all of your past Transactions and debit all generated
profits,
t. Accounts meeting all of the following criteria will be closed:
i. ) Following account opening, no trades have been placed within a
6 months period.
ii. ) No financial transactions were made during this period,
including direct deposits as well as direct withdrawals.
iii. ) The Account has no open position at the time of Account
closure.
iv. ) The Client has not logged in for 6 consecutive months, this
condition covers the usage of MT4 and mobile applications.
v. ) Demo accounts may be terminated if it had been inactive for 30
consecutive days immediately prior to the date of termination.
3. This Client Agreement may be terminated by either the Client or the
Company at any time by sending a written notice. As a result of the
termination of this Client Agreement, the Client`s Account will be
closed.
4. Your termination of this Client Agreement will not affect any obligation
or liability that you may then have to us, including any liability or
short position you may have resulting from or in connection with
transactions initiated prior to the termination. Subject to Section 18
herein, we will complete Transactions which are in progress at
termination as soon as reasonably possible.
5. If any of the incidents described in Section2318.2 occurs, then we may
at our sole discretion at any time and without notice to you, take any 1
or more of the following actions:
a. ) Terminate this Client Agreement,
b. ) On your behalf and in your name, suspend, freeze or close out all
or any of your open investment positions,
c. ) Convert any currency,
d. ) Apply any of your cash and the proceeds of any Transaction in
satisfaction of the amount owed to the Company, including amounts due
in respect of settlement, fees, commissions and/or interest,
e. Keep such Client`s funds as necessary in order to close positions
which have already been opened and/or pay any pending obligations you
have, including, but not limited to, the payment of any amount which
you owe to the Company under the Client Agreement,
f. ) Close your Account, or
g. ) Void or cancel any or all your past Transactions and debit all
generated profits.
6. We reserve the right to combine any Accounts opened in your name, to
consolidate the balances in such Accounts and to set off those balances.
7. If there is a balance in your favour, we will (after withholding such
amounts that we in our sole discretion consider appropriate in respect
of future liabilities) pay such balance to you as soon as reasonably
possible and supply you with a statement showing how that balance was
calculated and, where appropriate, instruct any Nominee or/and any
custodian to also pay any applicable amounts. Such funds shall be
delivered in accordance to your instructions, but we have the right to
refuse the transfer of your funds to a third party.
19. Applicable Governing Law and Jurisdiction
1. If a settlement is not reached by the means described in Section 14 of
this Client Agreement, all disputes resulting from or in connection with
the Client Agreement shall be finally settled in an arbitration court in
Seychelles.
2. This Client Agreement and all transactions between the Client and the
Company are governed by international commercial law and/or industry
practice.
3. We shall be entitled to take or omit to take any measures which we
consider desirable in view of compliance with the laws and regulations
in force at the time. Any such measures which may be taken and all the
laws and regulations in force shall be binding on you.
20. Third Parties
1. We may at any time transfer, assign, or replace any of our rights,
benefits or obligations under this Client Agreement subject to providing
notification to you.
2. Your rights and obligations under this Client Agreement are personal to
you and may not be transferred, assigned or replaced.
3. You hereby acknowledge and confirm that ZFX.COM is engaging an
independent third party or payment service provider for payment
collection. You acknowledge and confirm your understanding that the
third party is acting on your instructions to transfer the funds on your
behalf to the payment service provider with no liabilities, obligations,
or warranties. You agree and confirm that you have no right to claim any
transferred funds from the third party or payment service provider in
any way, under any title or under any circumstances.
4. You understand that any third party or payment service provider will
facilitate your transfer and that you were not offered any form of
financial services from them. You understand you should not use the
third party/payment service provider or its affiliates as a financial
service vehicle, but as a trusted service provider to facilitatepayment
only. You confirm that you have no further and future claims against the
third party or payment service provider after the settlement of your
funds has been made.
5. You are fully aware that investment information which may be announced
by us to you periodically or on a regular basis is not necessarily the
result of investment research conducted by us. Where such investment
research is outsourced from our operations, we shall undertake every
effort as to monitor the level and standard of diligence to which such
research is undertaken but cannot guarantee that the provider is subject
to control by the government or any regulatory authority equal in
standard and/or scope to the one we adhere to. Facts, opinions and any
further findings or omissions thereof do not represent the views of the
Company and we cannot be held liable for any losses, damages or claims
which result directly or indirectly from any third-party research which
you rely on in making an investment decision.
6. You are fully aware that when you assign rights to third parties (for
example money managers, trading robots, signal providers, etc.) we shall
only provide our Services to you as described in Section 3 and your
assignment of services to third parties shall be solely your
responsibility. Any facts, opinions, findings, services or omissions
thereof do not represent the views and services of the Company and we
cannot be held liable for any losses, damages or claims which result
directly or indirectly from any third-party assignments.
21. Refund Policy
1. The Client has the right to close his/her Account at any time he/she
wishes to. The Company will approve the account closure if:
a. ) No active investments are placed, or
b. ) There are no investigations underway associated with any of the
terms of the current Terms of Services.
2. If there are no charges applied to the Account, the Company has to close
the Account by the Client`s demand.
3. If the Account of the Client has been suspended due to the violation of
the current Terms of Services or due to any other abuse detected by the
Client, the refund is not provided under any circumstances.
4. The Company does not have to provide any refund in case the loss was
caused due to any reason either foreseen or unforeseen.
5. A refund request can be made in cases in which the Account had been
deposited into, but no orders were executed by the Client.
6. In this case, the same method of payment used for the deposit will be
used for the refund. The refund will be for the full amount, unless
other arrangements have been made.
7. Processing of refund requests can take up to one week.
8. All other requests will be treated as WITHDRAWALS and will be processed
using those methods, terms and procedures.
PART V - DEFINITIONS AND INTERPRETATIONS
In this Client Agreement, the following words shall have the corresponding
meanings:
Access Codes:Your login and password given to you by us in order to have access
on our Trading System or Website (where applicable).
Access Data:Your Access Codes, your Account number and any information required
to place Orders with us in any way.
Account:Any transaction account which is opened for you on our records to allow
you trade in Financial Instruments as defined below.
Applicable Regulations:(a) The rules of the relevant market; and (b) all other
applicable laws, rules and regulations which are in force in any jurisdiction.
Application Form:The application form completed by you to apply for our Services
(through which we will obtain any necessary information for your identification,
due diligence and your categorisation in accordance with the laws).
Balance:The total sum of your Account after the last transaction made within any
period of time.
Base currency:The first currency in the currency pair.
Bonus Terms:The conditions as advertised in marketing campaigns that must be
fulfilled in order to receive the bonus incentive and in accordance with Section
8 of this Customer Client Agreement to qualify for a payout of such incentive.
Business Day:Any day, other than a Saturday or a Sunday, or the 25th of
December, or the 1st of January.
CFD:A spot and/or forward Contract for Difference on the following
underlyingassets:Currencies (Spot FOREX), Metals, Commodities, Futures, Options,
Forwards, Stocks, Indices.
Client Agreement:This Agreement between the Company and the Client which also
includes the following documents on our Website: (a) Costs and Fees, (b)
Contract Specifications, (c) General Risk Disclosure.
Client Money Rules:The rules relating to Client money as defined by our
Regulator.
Contract Specifications:Each lot size or each type of Underlying Asset in a
Financial Instrument, as well as all necessary trading information concerning
spreads, swaps, margin requirements etc., as determined by the Company on our
Website.
Currency of the Account:The currency that you choose when opening an Account
with us or that you request to convert into after the Account is opened.
Currency Pair:Consists of 2 currencies (the Quote Currency and the Base
Currency) and shows how much of the Quote currency is needed to purchase 1 unit
of the Base Currency.
Debit Card Issuer:The Company shall act as an agent when enabling the Client to
enter into business terms with the issuer of the Debit Card.
Financial Instrument(s):CFDs, NDFs and Rolling Spot.
Floating Spread:A floating spread is a constantly changing value between the ask
and bid prices. Floating spreads vary throughout the day, depending on market
volatility and available liquidity.
Liquidity Providers:The Company shall act as agent of the Client (principal)
when receiving and transmitting Orders. The Company will transmit your Orders
for execution to another broker(s), and such broker(s) may transmit the orders
received by us to other liquidity providers. These broker(s) may not necessarily
operate in aregulated market.
Leverage:A ratio in respect of a Transaction size and initial margin. A 200:1
ratio means that in order to open a position, the initial margin is 200 times
less than the transaction size.
Login Details:Your login and password given to you by us in order to access our
Online Trading System or website (where applicable).
Margin:The necessary guaranteed funds to open positions or to maintain open
positions, as determined in the Contract Specifications for each underlying
asset in a financial instrument.
NDFs:Non-Deliverable Forwards. This has the same meaning as CFDs.
Nominee: Any company that we may appoint our Nominee as a member of our group
whose principal function is to hold funds acquired by our Clients.
Trading System:Any software used by us which includes the aggregate of our
computer devices, software, databases, telecommunication hardware, a trading
platform, making it possible for you to obtain information of markets in
real-time, make technical analysis on the markets, enter into transactions,
place, modify, ordelete orders, receive notices from us and keep records of
transactions.
Open Position:A deal of purchase or sale not yet covered by the opposite sale/
purchase of the contract.
Order:An instruction by you to us in Financial Instruments, which are available
for transaction on our Trading Platform.
Overnight Commissions:The fee added or deducted for holding a position open
overnight.
Parties:The parties to this Client Agreement - the Client (you) and the Company
(us).
Pending order:Order to buy or sell a financial instrument at a price different
from the market price.
Quote:The information of the currency price for a specific Underlying Asset of a
Financial Instrument, in the form of bid and ask prices.
Quote Currency:The second currency in the currency pair.
Rolling Spot:Has the same meaning as CFDs.
Rules:Laws, articles, regulations, directives, procedures and customs which are
in force.
Scalping:The opening and closing of a position within seconds. We have a
1-minute minimum time interval between opening and closing trades.
Services:The services provided by us under this Client Agreement as specified in
Section 3.
Slippage:This term refers to the difference between the expected price and the
price at which the trade is actually executed.
Spread:The difference between the ask and the bid prices of an underlying asset
in a financial instrument at that same moment.
Stop Loss:An offer to close a transaction at a price determined in advance by
the Client which, in the case of a transaction that is opened by offering to buy
a specific number of a certain instrument, is lower than the opening transaction
price, and in the case of a transaction that is opened by offering to sell a
specific number of a certain instrument, is higher than the opening transaction
price.
Stop Out:Situation when we execute the right to close all your open positions at
current market price or the last available price and your equity divided by
balance falls below the stop out level specified for your account type.
Swap Rates:The rate of the fixed portion of a swap, at which the swap will occur
for one of the parties entering into a financial instrument.
Take Profit:An offer to close a transaction at a price determined in advance by
the Client which, in the case of a transaction that is opened by offering to buy
a specific number of a certain instrument, is higher than the opening
transaction price, and in the case of a transaction that is opened by offering
to sell a specific number of a certain instrument, is lower than the opening
transaction price.
Transaction:Any dealing in a financial instrument.
Underlying Asset:Forward and/or futures contracts on Currencies (Spot FOREX),
Metal, Commodities, Futures, Options, Forwards, Stocks, Indices.
We (our, us):The Company. ZFX.COM is a globally-operated brand and includes any
of our affiliated companies.
Website:www.ZFX.com or any other Website of the Company`s trade names, which we
may notify you about.
You:The Client(s) who is (are) the holder(s) of the Account.
Your Information:Any information that we receive from you or otherwise obtain
which relates to you, your Account or our provision or your use of the Services.
*
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* TRADING
* Accounts
* Accounts
* Product Overview
* Applicable Leverage
* Contract Specifications
* PLATFORMS
* Metatrader 4
* Platform Summary
* ZFX MT4 for Windows
* ZFX MT4 for Mac
* ZFX MT4 for Mobile
* ZFX Webtrader
* ZFX Platforms
* ZFX Mobile App
* MAM Service
* ANALYSIS
* News
* Market News
* Market Outlook
* Tools
* Economic calendar
* Copy Trading
* DISCOVER
* Academy
* A to Z Academy
* Help Center
* Glossary
* PARTNERSHIP
* Partnership
* ABOUT US
* About us
* About ZFX
* Corporate News
* Announcement
* CFD Expiration Date
* Careers
* Support
* FAQ
* Contact us
* Contact us 24/7
cs@zfx.com
Contact us 24/7
cs@zfx.com
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* Risk Disclosure
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Risk Warning: Contracts for Difference (CFDs) are complex instruments and come
with a high risk of losing money rapidly due to leverage. You may be required to
make further deposits in order to meet your margin requirements. You should
consider whether you understand how CFDs work and whether you can afford to take
the risk. The historical financial performance of any underlying instrument is
no guarantee or indicator of future performance. Trading financial derivatives
may not be suitable for all investors. Please ensure that you fully understand
the risks involved, and seek independent advice if necessary.
--------------------------------------------------------------------------------
Zeal Capital Market (Seychelles) Limited is a financial institution specializing
in providing multi-asset trading services including currencies (foreign
exchange, forex or FX), commodities, indices and shares to institutional and
retail investors, and is mainly compensated for its broking services through
bid/ask price differences (spread) and/or commissions.
Zeal Capital Market (Seychelles) Limited does not provide services for residents
of certain countries such as the United States of America, Brazil, Canada,
Egypt, Iran, North Korea (Democratic People's Republic of Korea), and EU
countries.
Zeal Capital Market (Seychelles) Limited is regulated as a Securities Dealer by
the Financial Services Authority of Seychelles, license number: SD027, company
registration number: 8422618-1. Its principal office is at: Room 2, Green Corner
Building, Providence Industrial Estate, Mahe, Seychelles. Its registered address
is: Room B11, First Floor, Providence Complex, Providence, Mahe, Seychelles.
Zeal Capital Market (UK) Limited is a company registered in England and Wales
with register number 10219924 and whose registered office is at No. 1 Royal
Exchange, London, EC3V 3DG. It is authorised and regulated by the Financial
Conduct Authority (FRN 768451), and is a wholly-owned subsidiary of Zeal
Holdings Limited. Zeal Capital Market (UK) Limited does not offer services to
retail clients.
This website: www.zfx.com is operated by Zeal Capital Market (Seychelles)
Limited.
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Zeal Capital Market (Seychelles) Limited is part of Zeal Group, which does not
accept or offer any products to Hong Kong residents or public. Moreover, while
the Zeal Capital Market (Seychelles) Limited is regulated and licensed in other
jurisdictions and operates under strict regulations of those other
jurisdictions, it does not offer any of its products to the Hong Kong public.
Zeal Capital Market（塞舌尔）有限公司及其全球分支機構不接受也不向香港居民或公眾提供任何產品。Zeal Capital
Market（塞舌尔）有限公司及其全球分支機構不接受也不向香港居民或公眾提供任何產品在其他司法管轄區域接受監管並獲得牌照，在其嚴格的監管之下經營，集團對香港公眾不提供任何產品。
Zeal Capital
Market（塞舌尔）有限公司及其全球分支機構不接受也不向香港居民或公眾提供任何產品及其全球分支机构不接受也不向香港居民或公众提供任何产品。Zeal
Capital
Market（塞舌尔）有限公司及其全球分支機構不接受也不向香港居民或公眾提供任何產品在其他司法管辖区域接受监管并获得牌照，在其严格的监管之下经营，集团对香港公众不提供任何产品。