support.positional.com

Summary

This website contacted 3 IPs in 1 countries across 2 domains to perform 5 HTTP transactions. The main IP is 54.196.242.26, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.positional.com.
TLS certificate: Issued by R3 on May 24th 2024. Valid for: 3 months.

This is the only time support.positional.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1	54.196.242.26 54.196.242.26	14618 (AMAZON-AES) (AMAZON-AES)
2	18.245.62.86 18.245.62.86	16509 (AMAZON-02) (AMAZON-02)
2	18.244.20.226 18.244.20.226	16509 (AMAZON-02) (AMAZON-02)
5	3

1 54.196.242.26 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-196-242-26.compute-1.amazonaws.com

support.positional.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.245.62.86 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-245-62-86.fra60.r.cloudfront.net

d3eto7onm69fcz.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.244.20.226 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-244-20-226.fra56.r.cloudfront.net

d33v4339jhl8k0.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
4	cloudfront.net d3eto7onm69fcz.cloudfront.net d33v4339jhl8k0.cloudfront.net	234 KB
1	positional.com support.positional.com	3 KB
5	2

	Domain	Requested by
2	d33v4339jhl8k0.cloudfront.net	support.positional.com
2	d3eto7onm69fcz.cloudfront.net	support.positional.com
1	support.positional.com
5	3

This site contains links to these domains. Also see Links.

Domain
www.positional.com
www.helpscout.com

Subject Issuer	Validity	Valid
support.positional.com R3	`2024-05-24` - `2024-08-22`	3 months	crt.sh
*.cloudfront.net Amazon RSA 2048 M01	`2023-10-10` - `2024-09-19`	a year	crt.sh

This page contains 1 frames:

Primary Page: https://support.positional.com/
Frame ID: CB4C178E135F3D6D8BE413F8855DA7FB
Requests: 5 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Positional Knowledge Base

Page Statistics

5
Requests

100 %
HTTPS

0 %
IPv6

2
Domains

3
Subdomains

3
IPs

1
Countries

237 kB
Transfer

240 kB
Size

1
Cookies

2 Outgoing links

These are links going to different origins than the main page.

URL: https://www.positional.com/
Title: Positional

Search URL Search Domain Scan URL

URL: https://www.helpscout.com/knowledge-base/?co=Positional&utm_source=docs&utm_medium=footerlink&utm_campaign=Docs+Branding
Title: Help Scout

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

5 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
support.positional.com/ 8 KB
3 KB 414ms
117ms Document
text/html 54.196.242.26
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://support.positional.com/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 54.196.242.26 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-54-196-242-26.compute-1.amazonaws.com
Software: openresty /
Resource Hash: 1147316d969f1219a0fc7535bc7804a02195b4457f61f901c574b9b581320319

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Connection: keep-alive
Content-Encoding: gzip
Content-Type: text/html; charset=utf-8
Date: Tue, 23 Jul 2024 18:44:00 GMT
Server: openresty
Transfer-Encoding: chunked

GET
H2 200 launch-1720904627061.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 114 KB
115 KB 350ms
8ms Stylesheet
text/css 18.245.62.86
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1720904627061.css

Requested by

Host: support.positional.com
URL: https://support.positional.com/

Protocol

H2

Security

TLS 1.3, , AES_128_GCM

Server

18.245.62.86 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-18-245-62-86.fra60.r.cloudfront.net

Software

openresty /

Resource Hash

709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

Referer: https://support.positional.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Tue, 23 Jul 2024 17:48:52 GMT
via: 1.1 72500140cb63ff2dee8b57e4476902e6.cloudfront.net (CloudFront)
last-modified: Mon, 22 Jan 2024 07:46:42 GMT
server: openresty
x-amz-cf-pop: FRA60-P5
age: 3308
etag: "9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache: Hit from cloudfront
content-type: text/css; charset=utf-8
cache-control: public, max-age=3600
content-length: 117042
x-amz-cf-id: C6aCx9MFjzCIUhbJpO4LM7CqlPv51ihCeTK_VS2HwcXbU72muvladg==

GET
H2 200 positional_logo_full.png
d33v4339jhl8k0.cloudfront.net/docs/assets/65b02888f1b9f821350d11ca/images/65fdd593881ee906e7726b3b/ 2 KB
2 KB 48ms
10ms Image
image/png 18.244.20.226
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://d33v4339jhl8k0.cloudfront.net/docs/assets/65b02888f1b9f821350d11ca/images/65fdd593881ee906e7726b3b/positional_logo_full.png
Requested by: Host: support.positional.com
URL: https://support.positional.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.244.20.226 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-244-20-226.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 2d8a8b2d008d8d4cf384daa7ef6c0589563c9729e4f95a7da79052ae69be0add

Request headers

Referer: https://support.positional.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Tue, 23 Jul 2024 12:52:55 GMT
via: 1.1 7daf545331a4f565a58e22b0fa952528.cloudfront.net (CloudFront)
last-modified: Fri, 22 Mar 2024 19:01:40 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P11
age: 21066
x-amz-server-side-encryption: AES256
etag: "c31020e4907bb8e88bf867c07fd031aa"
x-cache: Hit from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 2038
x-amz-cf-id: kQN4AcN7zKRzDMYCiOksuO0YwOH9P5EyZj1XQb_uY65PbKD1bDW0kw==

GET
H2 200 app3.min.js Show response
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 116 KB
116 KB 362ms
20ms Script
application/javascript 18.245.62.86
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js

Requested by

Host: support.positional.com
URL: https://support.positional.com/

Protocol

H2

Security

TLS 1.3, , AES_128_GCM

Server

18.245.62.86 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-18-245-62-86.fra60.r.cloudfront.net

Software

openresty /

Resource Hash

baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

Referer: https://support.positional.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Tue, 23 Jul 2024 17:55:09 GMT
via: 1.1 72500140cb63ff2dee8b57e4476902e6.cloudfront.net (CloudFront)
last-modified: Mon, 22 Jan 2024 07:46:42 GMT
server: openresty
x-amz-cf-pop: FRA60-P5
age: 2931
etag: "75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=3600
content-length: 118353
x-amz-cf-id: DiMgqDFpmHuQj4UzHEhHRgmWLisK1VH2nqbuzMLO4Mm2alSUjohqHw==

GET
H2 200 positional_favicon.png
d33v4339jhl8k0.cloudfront.net/docs/assets/65b02888f1b9f821350d11ca/images/65fdd46f668a210c0c45d995/ 589 B
942 B 17ms
16ms Other
image/png 18.244.20.226
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://d33v4339jhl8k0.cloudfront.net/docs/assets/65b02888f1b9f821350d11ca/images/65fdd46f668a210c0c45d995/positional_favicon.png
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.244.20.226 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-244-20-226.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 5c2340fac8429e2855d5b4ae397807191f83d0a6d91b061f55fe84cde2abd144

Request headers

Referer: https://support.positional.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Tue, 23 Jul 2024 12:53:04 GMT
via: 1.1 7daf545331a4f565a58e22b0fa952528.cloudfront.net (CloudFront)
last-modified: Fri, 22 Mar 2024 18:56:48 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P11
age: 21057
x-amz-server-side-encryption: AES256
etag: "82f0a6f6d63602ec8f91ef0f5acbc0e5"
x-cache: Hit from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 589
x-amz-cf-id: HBYRRs_0YwIQPWwKEZY-36YdJsgtkr-7AYsz0u7j_P6TOlxqOsSMsg==

Verdicts & Comments Add Verdict or Comment

9 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			support.positional.com/	1970-01-21 07:01:36	Name: PLAY_SESSION Value: "69e89dbf32f55024d0ee7a95f5b09ebabef9d494-siteId=65b02888f1b9f821350d11cb&hs.session.id=Y4NDBA6zizPpF3kG8a2ZJFzNgcvDR44I7vbK0gcqdf7iweoLe9Vb1niEydorYsd8&hs.session.exp=1721846640136"

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

d33v4339jhl8k0.cloudfront.net
d3eto7onm69fcz.cloudfront.net
support.positional.com
18.244.20.226
18.245.62.86
54.196.242.26
1147316d969f1219a0fc7535bc7804a02195b4457f61f901c574b9b581320319
2d8a8b2d008d8d4cf384daa7ef6c0589563c9729e4f95a7da79052ae69be0add
5c2340fac8429e2855d5b4ae397807191f83d0a6d91b061f55fe84cde2abd144
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52

support.positional.com Open in urlscan Pro 54.196.242.26 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page Statistics

5 Requests

100 %HTTPS

0 %IPv6

2 Domains

3 Subdomains

3 IPs

1 Countries

237 kBTransfer

240 kBSize

1 Cookies

2 Outgoing links

Redirected requests

5 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

9 JavaScript Global Variables

1 Cookies

Indicators

support.positional.com Open in urlscan Pro
54.196.242.26 Public Scan

Screenshot
Live screenshot

Full Image

5
Requests

100 %
HTTPS

0 %
IPv6

2
Domains

3
Subdomains

3
IPs

1
Countries

237 kB
Transfer

240 kB
Size

1
Cookies

5 HTTP transactions
0 data transactions