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PEER REVIEW FOR NETFOUNDRY


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 * Vendor Overview
 * Evaluation & Contracting
 * Integration & Deployment
 * Service & Support
 * Product Capabilities
 * Additional Context


"NETFOUNDRY’S AGILITY, EASE OF USE, AND PERFORMANCE WILL BE A GAME CHANGER FOR
OUR BUSINESS"

Submitted Feb 4, 2020
 2 of 2 found this review helpful.


--------------------------------------------------------------------------------

5.0

5.0
Overall User Rating

Product(s): NetFoundry




Overall Comment:"We build and deploy advanced machine vision inspection systems
that enable manufacturers to ensure that components being built are being built
to specifications. This requires us to remotely access these globally deployed
systems to update, troubleshoot, etc. We have used a number of different
“traditional” VPN solutions to do this. We recently deployed NetFoundry’s secure
network service and, so far, it is superior to all of our previous remote
connection schemes for the applications we use. NetFoundry was simple to set up
and deploy. Once we were “live” with it, Microsoft Remote Desktop works like we
are running it locally and everything flows smoothly. One significant advantage
of NetFoundry over our previous solutions is that we are able to create and
print .pdf documents. This was not possible before and there was never any
reasonable explanation given as to why. The speed of the connection appears to
be very fast even when moving large graphic files and 3D model rotations.
Connectivity is solid and the connection remains up with no interruptions. In
the very rare case that the application that we use remotely freezes, the
connection is maintained and the app recovers with no additional user
intervention. This has never been the case with any of our other secure remote
access solutions. NetFoundry’s agility, ease of use, and performance look to be
a real game changer for our business.""

4

4.0
Evaluation & Contracting
5

5.0
Integration & Deployment
5

5.0
Service & Support
5

5.0
Product Capabilities




LESSONS LEARNED

Description
Description

PLEASE RATE YOUR OVERALL EXPERIENCE WITH THIS VENDOR

5.0

Description
Description

CREATE A HEADLINE SUMMARY OF YOUR REVIEW.



NetFoundry’s agility, ease of use, and performance will be a game changer for
our Business

Description
Description

PLEASE EXPLAIN THE BUSINESS PROBLEMS OR NEEDS THAT PROMPTED THE PURCHASE OF THIS
PRODUCT OR SERVICE.



Unstable SonicWall access and greater security when supporting our customers
internationally compared to that of TeamViewer, Teams, or other methods.

Description
Description

WHAT DO YOU LIKE MOST ABOUT THE PRODUCT OR SERVICE?



Speed of deployment, flexibility of modification, and user management

Description
Description

WHAT DO YOU DISLIKE MOST ABOUT THE PRODUCT OR SERVICE?



Nothing to Date

Description
Description

IF YOU COULD START OVER, WHAT WOULD YOUR ORGANIZATION DO DIFFERENTLY?



Nothing identified to date related to NetFoundary

Description
Description

HOW SATISFIED IS YOUR ORGANIZATION WITH THE VALUE THE PRODUCT PROVIDES FOR THE
MONEY SPENT?

5.0




Description

DEPLOYMENT ARCHITECTURE


Cloud (SaaS or PaaS or IaaS)



EVALUATION & CONTRACTING

4.0

Description

WHY DID YOU PURCHASE THIS PRODUCT OR SERVICE?


 * Create internal/operational efficiencies
 * Improve customer relations/service
 * Improve compliance & risk management
 * Improve business process agility
 * Improve business process outcomes

Description

WHAT WERE THE KEY FACTORS THAT DROVE YOUR DECISION?


 * Strong consulting partnership
 * Product functionality and performance
 * Strong services expertise

Description

WHAT PRODUCT OR SERVICE DID THIS SOLUTION REPLACE?


Soincwall VPN
Description

WHAT NEW CAPABILITIES DID YOU GAIN FROM SWITCHING TO THIS NEW PRODUCT?


Connection Speed and Stability with Encryption
Description

WHAT EXISTING CAPABILITIES DID YOU LOSE FROM SWITCHING TO THIS NEW PRODUCT?


None to Date
Description

ABILITY TO UNDERSTAND YOUR ORGANIZATION'S NEEDS

4.0

Description

TIMELY AND COMPLETE RESPONSE TO PRODUCT QUESTIONS

5.0

Description

PRICING AND CONTRACT FLEXIBILITY (PRICING AND TERMS)

4.0




INTEGRATION & DEPLOYMENT

5.0

Description

WHEN WAS THIS PRODUCT OR SERVICE DEPLOYED AT YOUR ORGANIZATION?


2020
Description

WHAT WAS YOUR IMPLEMENTATION STRATEGY?


Worked with just the vendor
Description

HOW LONG DID YOUR DEPLOYMENT TAKE?


0 - 3 months (<3)
Description

AVAILABILITY OF QUALITY 3RD-PARTY RESOURCES (INTEGRATORS, SERVICE PROVIDERS,
ETC.)



Description

EASE OF INTEGRATION USING STANDARD APIS AND TOOLS

4.0

Description

QUALITY AND AVAILABILITY OF END-USER TRAINING



Description

EASE OF DEPLOYMENT

4.0




SERVICE & SUPPORT

5.0

Description

TIMELINESS OF VENDOR'S RESPONSE

5.0

Description

QUALITY OF TECHNICAL SUPPORT

5.0

Description

QUALITY OF PEER USER COMMUNITY



Description

DID YOUR ORGANIZATION PURCHASE A SUPPORT PACKAGE FROM THE VENDOR?


No



PRODUCT CAPABILITIES

5.0

Description

OVERALL RATING OF PRODUCT CAPABILITIES

5.0




ADDITIONAL CONTEXT


Description

VERSION NUMBER(S) CURRENTLY IN USE IN YOUR ORGANIZATION


3.6.6.11077
Description

HOW LONG HAVE YOU USED THIS PRODUCT OR SERVICE?


Less than 6 months
Description

HOW FREQUENTLY DO YOU USE THIS PRODUCT OR SERVICE?


Daily
Description

HOW EXTENSIVELY IS THIS PRODUCT OR SERVICE BEING USED IN YOUR ORGANIZATION?


Company-wide
Description

IN WHICH COUNTRY(S) DID YOUR DEPLOYMENT TAKE PLACE?


United States

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REVIEWER PROFILE

President & CEO
Industry:Manufacturing
Function:General Management
Firm Size:10B - 30B USD

Deployment Architecture:
Cloud (SaaS or PaaS or IaaS)


Go-Live Date:
2020


Implementation Strategy:
Worked with just the vendor

Read Vendor Response


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