www.vmware.com Open in urlscan Pro
2a02:26f0:480:98b::2ef  Public Scan

Form analysis
2 forms found in the DOM

//www.vmware.com/search.html

<form action="//www.vmware.com/search.html" id="globalsearch" class="wrapperSearch">
  <input type="text" name="q" id="ub-search" class="d-none" placeholder="Search" title="Search" aria-role="searchbox" role="searchbox">
  <a href="javascript:void(0);" aria-label="Search vmware.com" class="search-icon ml-lg-3" name="nav_utility : Search">

									<i class="fa fa-search text-indigo mr-2 mr-lg-0" aria-hidden="true"></i>
								 </a>
  <input type="hidden" name="num" value="20">
  <input type="hidden" name="filter" value="0">
  <input type="hidden" name="ie" value="UTF-8">
  <input type="hidden" name="oe" value="UTF-8">
  <input type="hidden" name="entqr" value="0">
  <input type="hidden" name="start" value="0">
  <input type="hidden" name="sort" value="">
  <input type="hidden" name="tlen" value="200">
  <input type="hidden" name="numgm" value="3">
  <input type="hidden" name="cn" value="vmware">
  <input type="hidden" name="cid" value="">
  <input type="hidden" name="tid" value="">
  <input type="hidden" name="getfields" value="*">
  <input type="hidden" name="partialfields" value="">
  <input type="hidden" name="requiredfields" value="">
  <input type="hidden" name="place" value="top">
  <input type="hidden" name="client" value="VMware_Site_1">
  <input type="hidden" name="site" value="VMware_Site_1">
  <input type="hidden" name="cc" value="en">
  <input type="hidden" name="stype" value="main">
</form>

//www.vmware.com/search.html

<form action="//www.vmware.com/search.html" id="globalsearch" class="wrapperSearch">
  <a href="javascript:void(0);" tabindex="-1" class="search-icon ml-lg-3" name="nav_utility : Search">
      </a>
  <input type="text" name="q" id="ub-search" placeholder="Search" title="Search" role="searchbox">
  <input type="hidden" name="num" value="20">
  <input type="hidden" name="filter" value="0">
  <input type="hidden" name="ie" value="UTF-8">
  <input type="hidden" name="oe" value="UTF-8">
  <input type="hidden" name="entqr" value="0">
  <input type="hidden" name="start" value="0">
  <input type="hidden" name="sort" value="">
  <input type="hidden" name="tlen" value="200">
  <input type="hidden" name="numgm" value="3">
  <input type="hidden" name="cn" value="vmware">
  <input type="hidden" name="cid" value="">
  <input type="hidden" name="tid" value="">
  <input type="hidden" name="getfields" value="*">
  <input type="hidden" name="partialfields" value="">
  <input type="hidden" name="requiredfields" value="">
  <input type="hidden" name="place" value="top">
  <input type="hidden" name="client" value="VMware_Site_1">
  <input type="hidden" name="site" value="VMware_Site_1">
  <input type="hidden" name="cc" value="en">
  <input type="hidden" name="stype" value="main">
</form>

Text Content

My VMware: Overview Cookies Settings

Skip to Promo Skip to main content
Global Search

US Store
Login
Cloud Services Console Customer Connect Partner Connect
 * Multi-Cloud Services
 * Products
 * Solutions
 * Partners
 * Resources

GET STARTED
Global Search

Main Menu

TODAY’S MULTI-CLOUD REALITY: CLOUD CHAOS

87% OF ENTERPRISES USE TWO OR MORE CLOUD ENVIRONMENTS TO RUN THEIR APPLICATIONS.
MULTI-CLOUD ACCELERATES DIGITAL TRANSFORMATION, BUT ALSO INTRODUCES COMPLEXITY
AND RISK, RESULTING IN A CHAOTIC REALITY FOR MANY ORGANIZATIONS.

LEARN ABOUT MULTI-CLOUD

CONQUER CLOUD CHAOS WITH VMWARE CROSS-CLOUD SERVICES



VMware is addressing cloud chaos with our portfolio of multi-cloud services,
VMware Cross-Cloud services, which enable you to build, run, manage, secure, and
access applications consistently across cloud environments.

With VMware Cross-Cloud services, you can address cloud chaos and shift to a
cloud smart approach – one where you can choose the best environment for every
application, without multiplying your complexity.


LEARN HOW CROSS-CLOUD SERVICES CAN HELP

Main Menu

ANYWHERE WORKSPACE

Access Any App on Any Device Securely

Horizon Horizon Cloud Workspace ONE Workspace ONE UEM

APP PLATFORM

Build and Operate Cloud Native Apps

Tanzu

CLOUD & EDGE INFRASTRUCTURE

Run Enterprise Apps Anywhere

Cloud Foundation/Cloud Foundation+ SD-WAN/SASE Telco Cloud vSAN/vSAN+
vSphere/vSphere+ VMware Cloud VMware Cloud Disaster Recovery

CLOUD MANAGEMENT

Automate and Optimize Apps and Clouds

VMware Aria CloudHealth Skyline

DESKTOP HYPERVISOR

Manage apps in a local virtualization sandbox

Fusion for Mac Workstation Player Workstation Pro

SECURITY & NETWORKING

Connect and Secure Apps and Clouds

Carbon Black Cloud Carbon Black Endpoint NSX/NSX+ NSX Advanced Load Balancer NSX
Distributed Firewall

RUN VMWARE ON ANY CLOUD. ANY ENVIRONMENT. ANYWHERE.

ON PUBLIC & HYBRID CLOUDS

Alibaba Cloud VMware Service Azure VMware Solution Google Cloud VMware Engine
IBM Cloud for VMware Solutions Oracle Cloud VMware Solutions VMware Cloud on AWS
VMware Cloud on AWS GovCloud (US)

ON PRIVATE & LOCAL CLOUDS

Dell EMC VxRail VMware Cloud on Equinix Metal VMware on AWS Outposts VMware
Verified Cloud Providers

SEE ALL PRODUCTS SEE PRICING
SaaS (Subscription) product version available
Main Menu

SOLUTIONS

ANYWHERE WORKSPACE

ACCESS ANY APP ON ANY DEVICE SECURELY

APP PLATFORM

BUILD AND OPERATE CLOUD NATIVE APPS

CLOUD INFRASTRUCTURE

RUN ENTERPRISE APPS ANYWHERE

CLOUD MANAGEMENT

AUTOMATE AND OPTIMIZE APPS AND CLOUDS

EDGE INFRASTRUCTURE

ENABLE THE MULTI-CLOUD EDGE

NETWORKING

ENABLE CONNECTIVITY FOR APPS AND CLOUDS

SECURITY

SECURE APPS AND CLOUDS

BY INDUSTRY

Communications Service Providers Department of Defense Federal Government
Financial Services Healthcare Providers State and Local Government

VMWARE AI SOLUTIONS

Accelerate and ensure the success of your generative AI initiatives with
multi-cloud flexibility, choice, privacy and control.

LEARN MORE

SEE ALL SOLUTIONS SEE ALL INDUSTRIES
Main Menu

FOR CUSTOMERS

Find a Cloud Provider Find a Partner VMware Marketplace Work with a Partner

FOR PARTNERS

Become a Cloud Provider Cloud Partner Navigator Get Cloud Verified Learning and
Selling Resources Partner Connect Login Partner Executive Edge Technology
Partner Hub Work with VMware

WORKING TOGETHER WITH PARTNERS FOR CUSTOMER SUCCESS

See how we work with a global partner to help companies prepare for multi-cloud.

VIEW PARTNER STORY

Main Menu

TOOLS & TRAINING

VMware Customer Connect VMware Trust Center Learning & Certification Tech Zone
Product Downloads Product Trials Cloud Services Engagement Platform Hands-on
Labs

SERVICES

Professional Services Customer Success

SUPPORT

VMware Customer Connect Support Offerings Skyline Support Customer Welcome
Center

MARKETPLACE

Cloud Marketplace VMware Marketplace

VIDEOS

VMware Video Library VMware Explore Video Library

BLOGS & COMMUNITIES

Blogs Podcasts News & Stories Communities

CUSTOMERS

Customer Stories

EVENTS

VMware Explore SpringOne All Events & Webcasts

SEE ALL RESOURCES
   Ellipsis
   My VMware 
 * My VMware





MY VMWARE

 * Overview
 * FAQs

 Contact Sales


SIMPLIFIED MANAGEMENT OF PRODUCT LICENSES AND SUPPORT





My VMware provides an integrated, self-service, account-based interface focused
on simplifying and streamlining your online product license and support
management experience. All VMware customers and partners may use this site






MY VMWARE PORTAL

 

Log In or Register

 

If you're a VMware partner, please visit My VMware Partner Resources or contact
our support team with your questions. Select "My VMware Portal" under Product
and "My VMware" under the Problem Category.


MY VMWARE OVERVIEW





GET SUPPORT IN MY VMWARE






CREATING A PROFILE ON MY VMWARE





RESOURCES

US |  CN |  JP |  DE |  FR |  KR

 * Overview Presentation
 * Download Datasheet
 * My VMware Help
 * My VMware Top Ten

    

 * Overview Presentation CN
 * 下载 Datasheet
 * My VMware Help
 * My VMware Top Ten

    

 * My VMware概要 (PPTX)
 * Datasheetのダウンロード
 * My VMware Top Ten

    

 * Overview Presentation DE
 * Herunterladen Datasheet
 * My VMware Top Ten

    

 * Overview Presentation FR
 * Télécharger Datasheet
 * My VMware Help
 * My VMware Top Ten

 * Overview Presentation KR
 * 다운로드 Datasheet
 * My VMware Help
 * My VMware Top Ten



WHAT CAN I DO IN MY VMWARE?

 * View and manage your product license keys and support at the customer account
   level
 * Get help and file support requests
 * Download products
 * View and manage evaluations
 * Obtain complete visibility into purchases and support contract status
 * Create folders to better organize your license keys
 * Manage user rights and permissions for license key management and support
 * Request renewal quotes for support contracts
 * See tasks performed by users within your account
 * Accelerate installations through intuitive organization of product downloads
   and trials






MY VMWARE USERS, ROLES AND PERMISSIONS

User roles that are available with My VMware include:

"Super User" and "Procurement Contact" are the only official roles in the My
VMware environment:

 * A Super User can manage license keys and users on behalf of an account, add
   and remove permissions associated with account users, add or remove users,
   and reassign the Super User role to another user. There can be only one Super
   User for each account, but the same person may serve as Super User for
   multiple accounts.
 * A Procurement Contact is able to manage license keys and support on behalf of
   a specific account, and delegate and remove user permissions. However, the
   Procurement Contact is not able to validate users that change their email
   addresses. Only Super Users can complete this function. The same person may
   act as Super User and Procurement Contact.

All others are designated “users” with assigned permissions. By default, all
users are associated to at least one folder and have permission to download
products associated to your account. Additional account permissions may be
granted to users by the Super User or Procurement Contact.

 

What permissions and rights are available with My VMware?
Permissions can be assigned by the Super User or Procurement Contact for the
following activities:

 * View and manage product licenses and support details by account
 * Get help and file Support Requests
 * View and manage evaluations
 * View orders and support contract details
 * Create folders to better organize license keys
 * Manage user rights and permissions for license key management and support
   details
 * Request a renewal quote for support contracts

Who designates the Super User and Procurement Contact for an account?
New customers can identify the License End User on the purchase order, and that
person becomes the Super User for the new entitlement account.

 

Can the Super User reassign his or her role?
Yes. The Super User can reassign his or her role within My VMware to any user
associated to his or her account. Or, Super Users may call VMware Customer
Service for assistance.

 

How can I find out who is the Super User for each account I am associated?
The Super User and Procurement Contact are noted in your account when you visit
the Account Summary page. You can use your own corporate email to contact him or
her directly.

 

What are folders, and what do I use them for in My VMware?
Folders in My VMware enable customers to manage and organize product license
keys and support, and the users who have access to them, in ways that make the
most sense to you. They eliminate the need to organize your information on
multiple spreadsheets, streamlining and simplifying management.



 

Which users are able to modify folders?
The Super User, Procurement Contact and others who have been assigned
permissions are able to create, rename, move and delete folders for an account.
They can also create subfolders to further organize information. Some folders
are created automatically by My VMware (for example, Home, VCE, ASP). Users are
NOT be able to move or delete those folders. Users are not associated with every
folder automatically, and they may have different permissions for different
folders.


 

How are the folders organized?
All existing license keys are placed in a single folder by the current Primary
License Administrator (PLA) under the Home folder. Users associated with the
current license keys have access to the new Home folder in My VMware. If a
Secondary License Administrator (SLA) is available for an account, license keys
are placed in folders based on current PLA and SLA user rules. On accounts for
which there is a Registered User (RU), license keys are placed in a single
folder under the PLA licenses folder. (Please refer to User Roles in this FAQ
for detailed information about these roles.)


 

How do I add a user to my account?
If you have the appropriate permissions, you are able to add any user to your
account. All existing License and Support Administrators, as well as any
Registered Users, are added to the account automatically.


 

Can third parties outside my organization access my account?
Yes. You are able grant third parties access to your account.




DEFINITIONS

Entitlement: The terms "entitlement" and "entitled" refer to accounts, not
people. Entitlements define what products, licenses, support and services the
account can access. Those access rights are generally based on a contract or
purchase agreement. Some entitlements, such as support entitlements and term
licenses, are renewable. Following are definitions of specific entitlements:


 * Support entitlement: The support services an account can access. A support
   contract may enable multiple support entitlements.
 * Product entitlements: The product binaries and licenses an account can
   access.
 * Service entitlements: The education and professional services an account can
   access. Currently, service entitlements are not managed through My VMware.

Entitlement account: An entitlement account is a unique account associated with
a company, entity or individual that contains entitlement information. Setting
up an entitlement account allows information to be viewed collectively rather
than at the individual email account level. An entitlement account owns the
product/service defined by the entitlement.

 

Folder: Folders are tools used in My VMware to manage and organize license keys.
Users are not automatically associated with every folder. Each user can have
different permissions for different folders. Depending on their permissions,
users can create, rename, move and delete folders. Users can create subfolders.
Some folders are created automatically by My VMware for the customer and cannot
be moved or deleted (for example, Home, VCE, ASP).

 

Home folder: The Home folder is the default license key folder that all users
see in the folder view. The Home folder cannot be deleted or renamed. It is the
one and only top folder.

 

User permissions: Permissions refer to activities that users can perform, if
authorized. Some permissions are granted by default when a user is associated
with an account (for example, download product permissions). Some permissions
are delegated by the Super User, Procurement Contact or anyone who has Manage
Users and Folders permissions.

 

Role Definitions:

 

A Super User can manage license keys and users on behalf of an account, add and
remove permissions associated with account users, add or remove users, and
reassign the Super User role to another user. There can be only one Super User
for each account, but the same person may serve as Super User for multiple
accounts.

 

A Procurement Contact is able to manage license keys and support on behalf of a
specific account, and delegate and remove user permissions. However, the
Procurement Contact is not able to validate users that change their email
addresses. Only Super Users can complete this function. The same person may act
as Super User and Procurement Contact.

 

License End User is the customer contact who is the end user of the purchased
licenses and support. If the license end user information is not provided, the
"sold to" contact of the order is used to default these fields on the order. If
this is the customer's first transaction with VMware and we create a new
entitlement account for the customer, by default, the license end user is the
Super User of the entitlement account.



Company

About Us Executive Leadership News & Stories Investor Relations Customer Stories
Diversity, Equity & Inclusion Environment, Social & Governance AI at VMware
Careers Blogs Communities Acquisitions Office Locations VMware Cloud Trust
Center COVID-19 Resources

Support

VMware Customer Connect Support Policies Product Documentation Compatibility
Guide Terms & Conditions California Transparency Act Statement Hands-on Labs &
Trials
Twitter YouTube Facebook LinkedIn Contact Sales

--------------------------------------------------------------------------------

© 2023 VMware, Inc. Terms of Use Your California Privacy Rights Privacy
Accessibility Trademarks Glossary Help Feedback



WE CARE ABOUT YOUR PRIVACY

We use cookies to provide you with the best experience on our website, to
improve usability and performance and thereby improve what we offer to you. Our
website may also use third-party cookies to display advertising that is more
relevant to you. If you want to know more about how we use cookies, please see
our Cookie Policy.
Cookies Settings Reject All Accept All Cookies



COOKIE PREFERENCE CENTER




 * GENERAL INFORMATION ON COOKIES


 * STRICTLY NECESSARY


 * PERFORMANCE


 * FUNCTIONAL


 * ADVERTISING

GENERAL INFORMATION ON COOKIES

When you visit our website, we use cookies to ensure that we give you the best
experience. This information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies by clicking on the
different category headings to find out more and change your settings. However,
blocking some types of cookies may impact your experience on the site and the
services we are able to offer. Further information can be found in our
Cookie Policy.

STRICTLY NECESSARY

Always Active

Strictly necessary cookies are always enabled since they are essential for our
website to function. They enable core functionality such as security, network
management, and website accessibility. You can set your browser to block or
alert you about these cookies, but this may affect how the website functions.
For more information please visit www.aboutcookies.org or
www.allaboutcookies.org.

Cookies Details‎

PERFORMANCE

Performance


Performance cookies are used to analyze the user experience to improve our
website by collecting and reporting information on how you use it. They allow us
to know which pages are the most and least popular, see how visitors move around
the site, optimize our website and make it easier to navigate.

Cookies Details‎

FUNCTIONAL

Functional


Functional cookies help us keep track of your past browsing choices so we can
improve usability and customize your experience. These cookies enable the
website to remember your preferred settings, language preferences, location and
other customizable elements such as font or text size. If you do not allow these
cookies, then some or all of these services may not function properly.

Cookies Details‎

ADVERTISING

Advertising


Advertising cookies are used to send you relevant advertising and promotional
information. They may be set through our site by third parties to build a
profile of your interests and show you relevant advertisements on other sites.
These cookies do not directly store personal information, but their function is
based on uniquely identifying your browser and internet device.

Cookies Details‎
Back Button


COOKIE LIST

Filter Button
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

Clear
checkbox label label
Apply Cancel
Confirm My Choices
Reject All Allow All

word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word

mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1