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Committed to Innovation, Service, Support and Security

 * Home
 * Funds to Gaming Floor
   * CashSuite™
   * CashStream®
   * ATMs
   * Pay@Play™
   * AML / Title 31
   * LiveOffice™
   * Passport IQ®
   * DataStream®
   * International Solutions
 * Automation
   * LiveCage®
   * Bank Builder Pro™
   * Jackpot Unity™
 * Loyalty & Mobile
   * Lush® & Mira®
   * Digital & Cashless
   * Origins API®
 * Company
   * About
   * Privacy & Security
   * Customers
   * Leadership
   * News
 * Culture
   * Diversity
   * Responsible Gaming
   * Social Responsibility
   * Careers
 * Contact
   * Support
   * Contact
   * Privacy & Fair Use
 * Request a Demo

Your Guest.


OUR COMMITMENT.

THE CASINO PAYMENTS TECHNOLOGY AND SAAS PLATFORM ENGAGED TO MAXIMIZE PATRON
LOYALTY, STREAMLINE OPERATIONS, AND BOOST THE BOTTOM LINE.

Get a FREE Demo & ROI Assessment


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ACCELERATING CASINO PAYMENT INNOVATION


THROUGH LOYALTY

HI DIALLO, WELCOME TO OUR FINTECH INTERVIEW SERIES. PLEASE TELL US ABOUT YOUR
JOURNEY SO FAR.

I took a circuitous path to Fintech in the hospitality industry, across both
loyalty and payments, by starting my career in the United States Military and
transitioning to the civilian public sector working for various government
agencies to include the United States Department of Defense…

Learn More

CORPORATE OFFICE:

400 North Brand Blvd, Suite 800,
Glendale, CA 91203

INNOVATION CENTER:

1027 S. Main Street, Suite 150,
Las Vegas, NV 89101

TEL: 818-957-5471 EXT.#102

INFO@PASSPORTTECHNOLOGY.COM

CONNECT WITH US!




FUNDS TO GAMING FLOOR

 * CashSuite™
 * CashStream®
 * ATMs
 * AML / Title 31
 * LiveOffice™
 * Passport IQ®
 * DataStream®
 * International Solutions


AUTOMATION

 * LiveCage®
 * Bank Builder Pro™
 * Jackpot Unity™


LOYALTY & MOBILE

 * Lush® & Mira®
 * Digital & Cashless
 * Origins API®


COMPANY

 * About
 * Customers
 * Leadership
 * News


CULTURE

 * Diversity
 * Responsible Gaming
 * Social Responsibility
 * Careers


CONTACT

 * Support
 * Contact
 * Privacy & Fair Use


CLIENT LOGIN

 * DataStream
 * Columbus Data + Services

Copyright © 2024 Passport Technology. All Rights Reserved.

Designed and Developed By: Royal Ink

Field Support Technician

Passport Technology is a leading developer of technology-based solutions and
services for the highly-regulated payments, gaming, and financial services
markets. The company’s product portfolio includes redemption kiosks, quasi-cash,
check warranty, ATM, digital payments, cash and cashless integrations, casino
automation, regulatory compliance solutions, bank-sponsored transaction
processing, merchant services, server and web-based analytics, agnostic
application management systems, and interactive content and loyalty services.

A successful Field Service Technician candidate can adapt to a variety of work
environments and quickly solve problems. Their main responsibility is to provide
excellent customer service while maintaining equipment, with specific Field
Service Technician job duties including:

Join Our Team: Email Your Resume to careers@passporttechnology.com

Positions Available:

 * Redlands, CA

Responsibilities:

 * Become knowledgeable in Passport services and products
 * Install/Upgrade equipment maintained by the company in various filed
   locations
 * Configure hardware and software components after installation
 * Perform routine maintenance on technology equipment
 * Test equipment to troubleshoot issues
 * Document installation and repairs
 * Maintain all tools and equipment during service calls
 * Teach clients how to use equipment properly

Qualifications:

 * Strong customer service skills
 * Written and verbal communications skills to understand issues customers have
   and to explain technical information to customers in a clear and concise
   manner
 * Problem-solving skills to diagnose problems
 * Time management skills to handle appointments efficiently and stay on
   schedule
 * Attention to detail to spot issues and complete accurate reports relating to
   repairs
 * 3 years proven experience in project management and software development
 * Proven leadership, decision making, and organizational skills
 * Strong attention to detail and multi-tasking skill
 * Organizational skills to keep tools and paperwork organized while in the
   field
 * Computer and technical skills to understand the equipment fully

Bonus Points:

 * Experience in the gaming industry

Compensations and Benefits:

 * Competitive Salary $22-$24/Hour
 * Health Care Benefits at 20+ hours per week include medical, dental, vision
   and life
 * 401k Contribution match

+
Financial Accountant

LOCATION:

Las Vegas NV
Our Company

Passport Technology is a leading developer of technology-based solutions and
services for the highly-regulated payments, gaming, and financial services
markets. The company’s product portfolio includes redemption kiosks, quasi-cash,
check warranty, ATM, digital payments, cash and cashless integrations, casino
automation, regulatory compliance solutions, bank-sponsored transaction
processing, merchant services, server and web-based analytics, agnostic
application management systems, and interactive content and loyalty services.

Passport’s pursuit of excellence is driven through diversity, inclusion, and
collaboration as we strive to create opportunities for all stakeholders to
thrive.

Join Our Team: Email Your Resume to careers@passporttechnology.com

Job Description and Duties:

General Accounting Duties:

 * Calculate, verify, and post financial data to maintain accounting and
   statistical records
 * Prepare daily journal entries necessary to complete financial statements and
   other reports
 * Assist with cash flow forecast maintenance
 * Bank and credit card statement reconciliation
 * Reconcile key balance sheet accounts and maintain working papers
 * Reconcile intercompany transactions, ensuring elimination across entities
 * Assist with preparation of annual audit information and supporting documents
 * Handle special projects, responsibilities and other duties as assigned by
   Financial Controller
 * Perform other duties as required

Financial Reporting Duties:

 * Prepare consolidated and non-consolidated financial statements and ensure
   compliance with accounting standards and internal procedures for corporate
   entities
 * Prepare and analyze working papers for corporate entities, ensuring that
   financial information provided is timely and relevant for effective decision
   making
 * Complete monthly and quarterly variance analysis to budget and prior periods
 * Prepare working papers and backup for external audit process
 * Responsible for commodity tax filing preparations, submissions, and
   reconciliations (GST/HST/PST)
 * Assist with CRA audits
 * Ensure that appropriate and adequate internal controls over financial
   reporting are in place and operating efficiently and effectively
 * Analyze accounting systems used to look for inaccuracies and potential
   improvements
 * Work with Senior Management Team and Department Leads to assess financial
   status and identify methods for cost-reduction and efficiency improvements
 * Understand and adhere to all financial and accounting regulations and
   legislation
 * Disclose or report financial activities to government authorities as
   necessary
 * Qualifications:
 * Post-secondary degree in Finance, Accounting or Business Administration
 * Minimum 3 years accounting experience, accounting designation (CPA) completed
 * Experience with reconciling accounts and resolving discrepancies – bank, and
   all related general ledger accounts
 * Experience with journal preparation and general posting activity
 * Excellent problem-solving skills, attention to detail
 * Strong knowledge of accounting principles with the ability to identify and
   recommend new approaches and processes as improvement opportunities arise, as
   well as receptive to adapting to organizational and process changes
 * Advanced Microsoft Excel skills
 * Strong oral and written communication skills
 * Excellent analytical skills
 * Strong understanding of accounting processes with high attention to detail
 * Ability to communicate with a diverse group, both internal and external
   individuals, as required

Experience:

 * GAAP: 3 years (required)
 * License/Certification:
 * CPA or equivalent
 * Work Location: In person

What we offer;

 * Competitive Salary
 * Health Care Benefits include medical, dental, vision and life
 * 401k Contribution match 4%

+
Relationship Manager

Passport Technology
Location: Las Vegas NV

Passport Technology is a leading developer of technology-based solutions and
services for the highly regulated payments, gaming, and financial services
markets. The company’s product portfolio includes redemption kiosks, quasi-cash,
check warranty, ATM, digital payments, cash and cashless integrations, casino
automation, regulatory compliance solutions, bank-sponsored transaction
processing, merchant services, server and web-based analytics, agnostic
application management systems, and interactive content and loyalty services.

Join Our Team: Email Your Resume to careers@passporttechnology.com

Job Summary:

We are seeking a highly motivated and customer-focused Relationship Manager to
join our team. In this role, you will be responsible for developing and
maintaining strong relationships with key clients in the casino industry and
ensuring customer satisfaction with our products. You will work closely with the
sales, marketing, and product development teams to identify and meet the needs
of our clients and drive sales growth.

Responsibilities:

 * Establish and maintain strong relationships with key clients in the casino
   industry
 * Act as the primary point of contact for clients, responding to inquiries and
   resolving issues in a timely and professional manner
 * Collaborate with the sales, marketing, and product development teams to
   identify and meet the needs of our clients
 * Gather customer feedback and use it to inform product development and
   marketing initiatives
 * Keep up to date with industry trends and new developments, and educate
   clients on the latest product offerings and features
 * Meet or exceed assigned sales targets and contribute to the overall success
   of the Casino Automation Products team

Qualifications:

 * Bachelor’s degree in Business Administration, Marketing, or a related field
 * Proven experience in a customer-facing role, ideally within the casino
   industry or software development sector
 * Excellent communication, interpersonal, and relationship-building skills
 * Ability to understand and analyze customer needs and identify opportunities
   for growth
 * Strong problem-solving and conflict resolution skills
 * Ability to work independently and as part of a team
 * Knowledge of casino operations and automation systems is a plus.

We offer a competitive salary, comprehensive benefits package, and opportunities
for career growth. If you are a driven and customer-focused professional with a
passion for software development, we encourage you to apply for this exciting
opportunity.

+
DevOps Engineer

Passport Technology is a leading developer of technology-based solutions and
services for the highly regulated payments, gaming, and financial services
markets. Passport is immensely proud of our strong corporate culture, which has
been nurtured over many years. Our colleagues come first, as they are the most
important contributors of talent, creativity, and energy to our success. We will
always preserve and enhance our commitments to communities in which we live,
work and support.

Join Our Team: Email Your Resume to careers@passporttechnology.com

We are hiring for a Dev Ops Engineer to work with our loyalty platform team. We
are a small team with highly skilled individuals that work together to solve
problems quickly. We value team members with a variety of skills and backgrounds
and the unique qualities each member brings to the team. We strive to ensure
each member feels their contribution is making a difference to the delivery of
the product and services.

Location

 * Las Vegas, NV

Responsibilities:

 * Own creating and maintaining all the environments for production and internal
   customers
 * Work with external customers to ensure local networking requirements are met
   to connect with the cloud system
 * Work with Support to troubleshoot any level 4 networking or environment
   issues
 * Build, maintain and update tools for deployment, monitoring, operations, and
   security
 * Work with Dev to troubleshoot any issues in testing environments
 * Work with high-growth technology clients
 * Develop and improve operational practices and procedures
 * Suggest improvement and enhancements

Qualifications:

 * Cloud Engineering (AWS, Azure, Digital Ocean)
 * Networking (VPC, security groups, VPNS, ALB/NLB, NAT, Route53, VPNs, WAF)
 * Networking architecture, including load balancing, SSL, NGINX, Apache, DNS
 * Access Control and Auditing
 * MySQL, data migration, PostgreSQL
 * Storage design for high availability and disaster recovery
 * Linux Operating Systems
 * Laravel Forge deployments and maintenance
 * CI/CD processes and tools (Circle Ci, Github, etc)
 * Docker in depth experience, especially Kubernetes
 * Agile processes, testing and code review
 * Excellent written and verbal communication skills

 

+
Quality Assurance Tester

Passport Technology is a leading developer of technology-based solutions and
services for the highly regulated payments, gaming, and financial services
markets. Passport is immensely proud of our strong corporate culture, which has
been nurtured over many years. Our colleagues come first, as they are the most
important contributors of talent, creativity, and energy to our success. We will
always preserve and enhance our commitments to communities in which we live,
work and support.

Join Our Team: Email Your Resume to careers@passporttechnology.com

We are hiring for a QA Tester to work with our loyalty platform team. We are a
small team with highly skilled individuals that work together to solve problems
quickly. We value team members with a variety of skills and backgrounds and the
unique qualities each member brings to the team. We strive to ensure each member
feels their contribution is making a difference to the delivery of the product
and services to our valued customers.

Location

 * Las Vegas, NV

Responsibilities:

 * Develops functional test cases
 * Completes manual testing and regression testing scenarios
 * Identifies defects and accurately records them in JIRA
 * Works with the developers to troubleshoot and resolve issues found
 * Maintains working knowledge of the systems and tools within the scope of the
   team’s responsibility
 * Attend scrums and sprint planning meetings to work within the define agile
   process

Qualifications:

 * 3+ years Quality Assurance experience
 * Must have prior experience with industry leading test tools
 * Must be comfortable writing test plans and test cases
 * Experienced test automation (preferably on Katalon Studio, Selenium,
   BDD/Cucumber)
 * Prior experience with JIRA or similar agile tools

+
Lead Full Stack Developer

Passport Technology is a leading developer of technology-based solutions and
services for the highly regulated payments, gaming, and financial services
markets. Passport is immensely proud of our strong corporate culture, which has
been nurtured over many years. Our colleagues come first, as they are the most
important contributors of talent, creativity, and energy to our success. We will
always preserve and enhance our commitments to communities in which we live,
work and support.

Join Our Team: Email Your Resume to careers@passporttechnology.com

We are hiring for a Senior Full Stack Developer to work with our loyalty
platform team. We are a small team with highly skilled individuals that work
together to solve problems quickly. We value team members with a variety of
skills and backgrounds and the unique qualities each member brings to the team.
We strive to ensure each member feels their contribution is making a difference
to the delivery of the product and services.

Location

 * Las Vegas, NV

Responsibilities:

 * Guides the overall architecture and planning of the development aspects of
   the project to ensure the desirable outcome of the product and features
 * Reviews code carefully and provides constructive feedback
 * Keeps the team focused on objectives and helps to resolve any issues that
   arise
 * Mentor and coach other engineers to help ensure growth within the team
 * Write high-quality documented code
 * Assist with the maintenance of the existing code base
 * Keep us at the forefront of technological trends
 * Collaborate with the Product, R&D and Operations teams
 * Meets with customers and key stakeholders to represent the development
   efforts, estimates and status
 * Helps drive development team to complete the projects on time

Qualifications:

 * Experience in a senior developer role leading a team
 * 5+ years experience with PHP
 * 4+ years experience with Laravel
 * 4+ years experience with application design/architecture
 * 4+ years experience with Javascript (Vue.js experience preferred)
 * Advanced understanding of HTML and CSS
 * Experience with Linux based systems
 * Experience with REST based APIs

+
Field Service and Support Technician

Passport is a leading developer of technology-based solutions and services for
the highly regulated payments, gaming, and financial services markets in the US,
UK, and Canada. Passport’s pursuit of excellence is driven through diversity,
inclusion, and collaboration as we strive to create opportunities for all
stakeholders to thrive.

As a Field Support Technician with Passport Technology, you will play a crucial
role in ensuring the optimal performance and functionality of our products. Your
responsibilities will include providing technical support, troubleshooting
hardware and software issues, and maintaining strong client relationships. The
Field Support Technician will work directly with clients to address their needs
and contribute to the overall success of our products.

Join Our Team: Email Your Resume to careers@passporttechnology.com

Positions Available:

 * Edmonton, AB

Responsibilities:

 * Provide on-site technical support to our customers, troubleshooting hardware
   and software issues related to our products.
 * Install, configure, and maintain our hardware and ensuring they meet quality
   and performance standards.
 * Conduct regular preventative maintenance and updates to keep equipment
   running smoothly and efficiently.
 * Diagnose and resolve technical problems, utilizing both remote assistance
   tools and on-site visits as necessary.
 * Document technical issues, solutions, and procedures in Company ticketing
   system for future reference and knowledge sharing.
 * Train casino personnel on the proper use and maintenance of our products.
 * Communicate effectively with clients, providing clear explanations of
   technical concepts and solutions.
 * Collaborate with internal teams, including engineering and product
   development, to relay customer feedback and contribute to product
   improvement.
 * Maintain accurate records of service calls, repairs, and client interactions
   within the Company’s ticketing system.

Qualifications:

 * Proven experience (3+ years) as a Field Support Technician or similar role,
   with experience in servicing hardware and software.
 * Knowledge of payment, loyalty, technology, hardware, and software systems.
 * Strong troubleshooting skills, with the ability to diagnose and resolve
   technical issues effectively.
 * Excellent communication and interpersonal skills to interact with both
   technical and non-technical stakeholders.
 * Customer-focused approach with a strong commitment to client satisfaction.
 * Ability to work independently and adapt to changing environments and
   priorities.
 * Familiarity with remote assistance tools and basic networking concepts.
 * Valid Driver’s License.
 * This role involves frequent travel to casino locations to provide on-site
   technical support.
 * Physical ability to lift and move equipment as needed for installations and
   repairs.
 * Ability to lift 30 lbs.

Bonus Points:

 * Relevant technical certifications such as CompTIA A+, Network+, or
   vendor-specific certifications are advantageous.

+
Lead Service and Support Technician

Passport’s pursuit of excellence is driven through diversity, inclusion, and
collaboration as we strive to create opportunities for all stakeholders to
thrive. Passport is a leading developer of technology-based solutions and
services for the highly regulated payments, gaming, and financial services
markets in the US, UK, and Canada.

As a Lead Technician with Passport Technology, you will play a crucial role to
lead the Field Tech Team in ensuring the optimal performance and functionality
of our products. Your responsibilities will include providing technical support,
troubleshooting hardware and software issues, and maintaining strong client
relationships. The Field Support Technician will work directly with clients to
address their needs and contribute to the overall success of our products.

Join Our Team: Email Your Resume to careers@passporttechnology.com

Positions Available:

 * Edmonton, AB

Responsibilities:

 * Lead a team of field support technicians, providing guidance, training, and
   mentorship to ensure they are well-equipped to handle technical challenges
   and support customer needs effectively.
 * Maintain Parts inventory, ordering of equipment for company products.
 * Serve as the primary technical point of contact for complex issues,
   leveraging your deep product knowledge and expertise to troubleshoot and
   resolve problems efficiently.
 * Ensure that field support services meet or exceed service quality standards,
   and oversee the implementation of best practices and service protocols.
 * Provide on-site technical support for Passport Technology’s products
   including installations, maintenance, and repairs.
 * Diagnose and troubleshoot hardware and software issues, coordinating with
   internal teams to resolve technical problems promptly.
 * Interact directly with customers to provide technical assistance, answer
   questions, and address concerns while maintaining a professional and
   customer-centric approach.
 * Maintain accurate records of service visits, technical issues, and
   resolutions on Company’s ticketing system to facilitate reporting and
   analysis.
 * Develop and implement training programs for field support technicians to
   enhance their skills, technical knowledge, and customer service capabilities.
 * Stay up to date with the latest product, industry trends, and best practices.
 * Collaborate with the Director of Operations to execute service strategies
   that align with business objectives, emphasizing customer satisfaction and
   service efficiency.
 * Gather and communicate customer feedback and insights to drive service
   improvements and product enhancements.
 * Communicate effectively with clients, providing clear explanations of
   technical concepts and solutions.
 * Collaborate with internal teams, including engineering and product
   development, to relay customer feedback and contribute to product
   improvement.

Qualifications:

 * Additional technical certifications or degrees are a plus.
 * Proven track record of at least 5 years of technical support and leadership
   roles.
 * Deep knowledge of the payments, gaming, or financial services industries,
   with a focus on service excellence.
 * Exceptional leadership, team management, and cross-functional collaboration
   skills.
 * Strong problem-solving ability and a customer-centric mindset.
 * This role involves frequent travel to casino locations to provide on-site
   support.
 * Physical ability to lift 30 lbs. and move equipment as needed for
   installations and repairs.

Bonus Points:

 * Relevant certifications in service management or related fields are
   beneficial.

+
Lead Service and Support Technician

Passport Technology is a leading developer of technology-based solutions and
services for the highly regulated payments, gaming, and financial services
markets. Passport is immensely proud of our strong corporate culture, which has
been nurtured over many years. Our colleagues come first, as they are the most
important contributors of talent, creativity, and energy to our success. We will
always preserve and enhance our commitments to communities in which we live,
work and support.

Join Our Team: Email Your Resume to careers@passporttechnology.com

We are hiring for a Senior Full Stack Developer to work with our loyalty
platform team. We are a small team with highly skilled individuals that work
together to solve problems quickly. We value team members with a variety of
skills and backgrounds and the unique qualities each member brings to the team.
We strive to ensure each member feels their contribution is making a difference
to the delivery of the product and services.

Location

 * Edmonton, AB

Responsibilities:

 * Lead a team of field support technicians, providing guidance, training, and
   mentorship to ensure they are well-equipped to handle technical challenges
   and support customer needs effectively.
 * Maintain Parts inventory, ordering of equipment for company products.
 * Serve as the primary technical point of contact for complex issues,
   leveraging your deep product knowledge and expertise to troubleshoot and
   resolve problems efficiently.
 * Ensure that field support services meet or exceed service quality standards,
   and oversee the implementation of best practices and service protocols.
 * Provide on-site technical support for Passport Technology’s products
   including installations, maintenance, and repairs.
 * Diagnose and troubleshoot hardware and software issues, coordinating with
   internal teams to resolve technical problems promptly.
 * Interact directly with customers to provide technical assistance, answer
   questions, and address concerns while maintaining a professional and
   customer-centric approach.
 * Maintain accurate records of service visits, technical issues, and
   resolutions on Company’s ticketing system to facilitate reporting and
   analysis.
 * Develop and implement training programs for field support technicians to
   enhance their skills, technical knowledge, and customer service capabilities.
 * Stay up to date with the latest product, industry trends, and best
   practices.e
 * Collaborate with the Director of Operations to execute service strategies
   that align with business objectives, emphasizing customer satisfaction and
   service efficiency.
 * Gather and communicate customer feedback and insights to drive service
   improvements and product enhancements.
 * Communicate effectively with clients, providing clear explanations of
   technical concepts and solutions.
 * Collaborate with internal teams, including engineering and product
   development, to relay customer feedback and contribute to product
   improvement.

Qualifications:

 * Additional technical certifications or degrees are a plus.
 * Proven track record of at least 5 years of technical support and leadership
   roles
 * Deep knowledge of the payments, gaming, or financial services industries,
   with a focus on service excellence.
 * Exceptional leadership, team management, and cross-functional collaboration
   skills
 * Strong problem-solving ability and a customer-centric mindset.

+
Fullstack Developer

Passport Technology is a leading developer of technology-based solutions and
services for the highly regulated payments, gaming, and financial services
markets. Passport is immensely proud of our strong corporate culture, which has
been nurtured over many years. Our colleagues come first, as they are the most
important contributors of talent, creativity, and energy to our success. We will
always preserve and enhance our commitments to communities in which we live,
work and support.

Join Our Team: Email Your Resume to careers@passporttechnology.com

We are hiring for a Senior Full Stack Developer to work with our loyalty
platform team. We are a small team with highly skilled individuals that work
together to solve problems quickly. We value team members with a variety of
skills and backgrounds and the unique qualities each member brings to the team.
We strive to ensure each member feels their contribution is making a difference
to the delivery of the product and services.

Location

 * Las Vegas, NV

Responsibilities:

 * Write high-quality documented code
 * Assist with the maintenance of the existing code base
 * Keep us at the forefront of technological trends
 * Collaborate with the Product, R&D and Operations teams
 * Meets with customers and key stakeholders to represent the development
   efforts, estimates and status
 * Helps drive development team to complete the projects on time

Qualifications:

 * Experience in a senior developer role leading a team
 * 5+ years experience with PHP
 * 4+ years experience with Laravel
 * 4+ years experience with application design/architecture
 * 4+ years experience with Javascript (Vue.js experience preferred)
 * Advanced understanding of HTML and CSS
 * Experience with Linux based systems
 * Experience with REST based APIs

+