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JOIN US, BE BOLD!


WE ARE AN OMNICHANNEL


BUSINESS PROCESS OUTSOURCING


PROVIDER

SPEEEX STANDS FOR SPEAKING, SPELLING, EXPERTS. ESTABLISHED IN 2016 AND
HEADQUARTERED IN THE SOUTHEASTERN EUROPE/REPUBLIC OF KOSOVO, SPEEEX LLC IS A
GLOBAL BPO SOLUTION PROVIDER.

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SERVICES

We offer a comprehensive suite of BPO services designed to enhance your customer
experience and drive operational efficiency. Our specialized services, ranging
from inbound and outbound customer interactions to administrative support, are
tailored to meet your specific business needs. Discover how we can help you
deliver exceptional value to your customers and achieve your business goals.
Explore our services below to find the perfect solution for your needs.

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INBOUND CXSERVICES

 * Inbound Costumer Services
 * Acquisition & Enrollment
 * Sales
 * Technical Support

OUTBOUND CX SERVICES

 * B2B/B2C Costumer Acquisition
 * Face to Face
 * Sales
 * Data Processing

CX ADMIN SERVICES

 * Chat & Back-Office Solutions
 * HR & Payroll Management
 * Accounting & Bookkeeping
 * Help/Service Desk Support


INDUSTRIES

We are honored to deliver tailored Business Process Outsourcing (BPO) solutions
to an extensive array of industries, meticulously designed to address the unique
challenges inherent within each sector and facilitate sustainable business
growth. Our profound industry acumen and expertise empower us to provide
specialized services that are precisely aligned with your strategic objectives
and operational requirements. Please peruse our comprehensive industry offerings
delineated below to discern how we can contribute to your organization's
continued success in its respective field.

TELECOMMUNICATIONS

LEADING THE WAY IN TELECOMMUNICATIONS

We stand at the forefront of telecommunications, offering top-tier connectivity
solutions meticulously tailored to your needs. Our unwavering commitment to
excellence ensures the reliability of your networks and the deployment of
advanced communication technologies. Join forces with us to unlock the full
potential of seamless communication, setting new standards for connectivity in
today's dynamic business environment.

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RETAIL

ELEVATING SHOPPING EXPERIENCES

Discover the evolution of retail as we redefine the shopping experience. Our
innovative solutions enhance customer interactions, streamline operations, and
boost efficiency in the retail industry. From personalized service to
data-driven insights, we're shaping a retail landscape that's more
customer-centric and efficient than ever before.

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GOVERNMENT

EMPOWERING GOVERNANCE THROUGH EFFICIENT SERVICE

Government institutions play a pivotal role in serving the needs of the public.
Our BPO services for the government sector are designed to enhance the delivery
of public services, improve operational efficiency, and ensure transparency.
From handling citizen queries to managing data-intensive tasks, we help
government organizations serve their communities more effectively and
efficiently.

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TECHNOLOGY

CRAFTING TOMORROW'S SUCCESS WITH SOFTWARE, AI, AND MARKETING.

Unlock the potential of cutting-edge technology, from software development to
AI-driven solutions and strategic marketing. Our expertise empowers businesses
to innovate, automate processes, and reach new heights in today's digital
landscape. Embrace the future of technology with us.

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BANKING AND FINANCE

ELEVATING BANKING AND FINANCE THROUGH PROGRESSIVE STRATEGIES

In the realm of banking and finance, strategic innovation is the key to success.
Our specialized services for the banking and finance sector are meticulously
crafted to revitalize financial institutions, enhancing their capacity to
provide superior services while fostering operational efficiency and
transparency.

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0102030405


PRISHTINË HQ

Located in the heart of Prishtina, the SPEEEX HQ presents the most preeminent
offices, equipped with the latest technological advancements and modern
amenities. Along with its astonishing view of the city, this facility is a
marvel of work environment. Conveniently situated in city center, our location
offers easy access for employees and guests, while the panoramic windows provide
an inspiring glimpse of Prishtina's dynamic skyline and city. The building
itself stands as a symbol of innovation and excellence, designed with security
and sustainability in mind.


VUSHTRRI

Our second site, strategically located in Vushtrri, has quickly become a pivotal
hub in the local region. Employing over 400 dedicated professionals, the SPEEEX
Vushtrri facility has not only boosted the local economy but also fostered a
community of innovation and collaboration. With over 4200 square meters of space
all situated on one floor, the layout creates an unparalleled cohesive working
environment. The expansive single-floor design encourages seamless
communication, fostering a unique camaraderie among team members. It eliminates
barriers and promotes an open exchange of ideas, making it a breeding ground for
creativity and synergy.


FERIZAJ

The vibrant city of Ferizaj, known for its culture and youthfulness, is the
proud location of our latest SPEEEX facility. What sets this building apart is
its distinctive interior, meticulously crafted with a keen emphasis on
acoustics. It's renowned for its exceptional noise cancellation features,
providing a tranquil oasis amid the bustling city. In this serene environment,
concentration flourishes and distractions fade away, allowing every employee to
work in comfort and focus on their tasks. Join us in Ferizaj, where culture,
youth, and innovation converge within the walls of this remarkable facility.





REFERENCES

Our dedication to achieving excellence is underscored by the accomplishments of
our esteemed clientele. We have been privileged to provide services to a
multitude of businesses across diverse industries and global markets, and we are
gratified to have secured their trust and confidence.

INTERNATIONAL CLIENTS



LOCAL CLIENTS



INTERNATIONAL PARTNERS




QUALITY ASSURANCE & STANDARD COMPLIANCE




OUR SUBSIDIARIES

Strategically diversified into three main sectors, each of which holds a
leadership position within their respective industries. Our subsidiaries
encompass Education, Marketing, and Programming, all operating under a unified
vision of delivering unmatched quality and value. By leveraging our expertise
across these sectors, we create synergies that drive innovation, excellence, and
customer satisfaction.

LEARN TOGETHER

DELIVERING TAILORED LANGUAGE AND BPO TRAINING PROGRAMS THAT EMPOWER
PROFESSIONALS TO COMMUNICATE EFFECTIVELY AND EXCEL IN GLOBAL BUSINESS
ENVIRONMENTS.

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WE CREATE
DIGITAL EXPERIENCES
PEOPLE LOVE

EXPRESS CREATIVITY

TAILORED MARKETING STRATEGIES THAT GENERATE AWARENESS, ENGAGE CUSTOMERS, AND
DRIVE CONVERSIONS.

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CODING AND BEYOND

THE FOREFRONT OF TECHNOLOGICAL INNOVATION, OFFERING SOFTWARE DEVELOPMENT AND
PROGRAMMING SERVICES THAT CATER TO THE UNIQUE NEEDS OF BUSINESSES.

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CSR AT SPEEEX

Our Corporate Social Responsibility commitment is to conduct business in a
socially responsible and ethical manner. In 2018, we had an opportunity to
strengthen our policies and training for ethical standards. We live our SPEEEX
values and practice them daily, holding ourselves to a higher standard. SPEEEX
is committed to supporting the 10 Principles of the United Nations Global Impact
and seeks to collaborate with associates and vendors for positive impact.

+

200,629

.00€

Annually in scholarships given

+

167,683

.00€

Annually support to Sports & Cultural Activities

+

178

Internship positions offered to the Kosovos youngsters



+

21

Local Incentives Supported

+

14

Social Hackathons Organized

+

10

Charitable Events Supported


HIGHLIGHTS AND PUBLICATIONS

Gain insights into our industry-leading practices and dive deep into our
informative publications, including insightful articles, case studies, and
industry reports that exemplify our commitment to excellence in BPO services.

VIEW ALL BLOGS

SPEEEX A GREAT PLACE TO WORK



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LAUNCHING ASENDIO

We are proud to share the launch of 

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RECENTLY, OUR EXTRAORDINARY TEAM GATHERED BENEATH THE STAR-STUDDED SKY FOR THE
NINTH EDITION OF HAJKOFEEEST, AND IT UNFOLDED AS A LEGENDARY TALE!

We started our celebration in the late afternoon and carried on our adventure
well into the enchanting hours of the night, weaving a tapestry of memories
through the threads of dance, joy, laughter, and the unbreakable bond of unity.
🌆🌌 Adding to the magic was the transformation of the venue, which gave off the
vibes of an international festival, creating an atmosphere so enchanting it
defied description. 🌍 A special shoutout to Mozzik for delivering an
unforgettable music performance, keeping the energy soaring throughout the
night! 🎶🔥 Here's to the incredible team that makes the impossible happen!

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HOSTING A HIGH-PROFILE BUSINESS DELEGATION FROM LUXEMBOURG, LED BY THE
LUXEMBOURG CHAMBER OF COMMERCE

We were truly honored to host a high-profile business delegation from
Luxembourg, led by the 

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BEBOLD!


BOOST YOUR WAVE!


CO-CREATE THE FUTURE!


ELEVATE WITH US!


BEBOLD!


BOOST YOUR WAVE!


CO-CREATE THE FUTURE!


ELEVATE WITH US!

COPYRIGHT 2023
ALL RIGHTS ARE RESERVED BY SPEEEX LLC

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PRISHTINA HQ

St. Tirana, 10000,

Prishtine, Kosove

VUSHTRRI OFFICES

St. Adem Jashari, 42000,

Vushtrri, Kosove

FERIZAJ OFFICES

St. Driton Islami, 70000,

Ferizaj, Kosove

OUR SOCIAL MEDIA

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HEY THERE

HOW CAN WE HELP YOU TODAY?

Got questions?

Let's chat...

Give us a call

+383 49 49 16 49

Email us

career@speeex.com