www.ups.com Open in urlscan Pro
2a02:26f0:7100:8bb::353a  Public Scan

URL: https://www.ups.com/us/en/support/contact-us.page
Submission: On December 05 via manual from IN — Scanned from DE

Form analysis 1 forms found in the DOM

POST /us/en/SearchResults.page

<form id="ups-header_search" class="header-search" role="search" method="post" action="/us/en/SearchResults.page">
  <div class="input-group dropdown"><label id="search-label" for="ups-mainNav-search" class="sr-only">Track a package or search</label><span class="icon ups-icon-search" aria-hidden="true"></span><input id="ups-mainNav-search" type="search"
      class="search-field" name="q" autocomplete="off" placeholder="Track a package or search" data-toggle="dropdown">
    <div class="dropdown-menu suggestion-menu" aria-labelledby="popular-searches">
      <div class="dropdown-header" id="popular-searches">Popular Topics</div>
      <a aria-label="Popular Term shipping discounts" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/business-solutions/open-an-account.page" data-utg-internal-search="Y">shipping discounts</a><a aria-label="Popular Term claim" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/support/file-a-claim.page" data-utg-internal-search="Y">claim</a><a aria-label="Popular Term supplies" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/shipping/order-supplies.page" data-utg-internal-search="Y">supplies</a><a class="dropdown-item popular-search ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Search Term" data-utg-on-site-search-assist-src="Popular Terms" data-utg-on-site-search-assist="my choice" href="#" data-search="my choice" aria-label="Search for my choice" data-utg-internal-search="Y"><span class="icon ups-icon-search" aria-hidden="true"></span> my choice</a><a aria-label="Popular Term change delivery" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/support/tracking-support/change-delivery-options.page" data-utg-internal-search="Y">change delivery</a><a aria-label="Popular Term pick up" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/business-solutions/pickup-dropoff-options.page" data-utg-internal-search="Y">pick up</a><a aria-label="Popular Term customer service" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/support/contact-us.page" data-utg-internal-search="Y">customer service</a><a aria-label="Popular Term shipping" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/support/shipping-support.page" data-utg-internal-search="Y">shipping</a><a aria-label="Popular Term tracking" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/us/en/support/tracking-support.page" data-utg-internal-search="Y">tracking</a><a aria-label="Popular Term jobs" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.jobs-ups.com/" data-utg-internal-search="Y">jobs</a>
    </div>
  </div><button class="ups-cta ups-cta-primary search-submit-btn" type="submit">Search<span class="icon ups-icon-right-arrow" aria-hidden="true"></span></button><button id="ups-header_search-close" class="ups-header_search_close" type="button"><span
      class="icon ups-icon-close" aria-hidden="true"></span><span class="sr-only">Close</span></button>
</form>

Text Content

 * UPS Location Near
   
   Find UPS Closest Location

 * Service Alerts (1)
 * United States - English
    * United States - English
    * Estados Unidos - Español
   
   Select Another Country or Territory
 * About UPSOpen the link in a new window

Skip To Main Content
 * About UPSOpen the link in a new window
 * United States - English
    * United States - English
    * Estados Unidos - Español
   
   Select Another Country or Territory

 * Shipping
   
   
   SHIPPING
   
    * Create a Shipment
    * Calculate Shipping Cost
    * Schedule a Pickup
    * View Shipping History
    * Batch File Shipping
    * Order Supplies
    * Manage Customer Orders
      Marketplace Shipping
    * Open an Account
      Save up to 74% on Shipping
   
    * Shipping Services
    * How to Return a Package
    * How To Ship a Package
    * International Shipping Guide
    * Go to Shipping Support

 * Tracking
   
   
   TRACKING
   
    * Track a Package
    * Change a Delivery
    * Go to Tracking Support
   
    * View Your Home Deliveries
      UPS My Choice®
    * Manage Business Shipments
      UPS My Choice® for Business
    * Shipments for Large Businesses
      Quantum View®

 * Products & Services
   
   
   PRODUCTS & SERVICES
   
    * Open an Account
      Save up to 74%
    * Business Shipping Tools
    * Shipping Services
    * View and Control Your Shipments
      UPS My Choice® for Business
    * Manage Shipments for Large Enterprises
      Quantum View®
    * Pay Bill
    * File a Claim
   
    * Start or Grow Your Business
    * Expand Your Online Business
    * Pickup and Drop-off Options
    * Simplify Returns

 * The UPS Store
   
   
   THE UPS STORE
   
    * Pack and Ship
    * Printing Solutions
    * In-Store Services
      Notary, Passport and Supplies
   
    * Open a Mailbox
    * View All Services

Track a package or search
Popular Topics
shipping discountsclaimsupplies my choicechange deliverypick upcustomer
serviceshippingtrackingjobs
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 1. Home
 2. Contact Us


CONTACT US

When you contact UPS, start with our Virtual Assistant for immediate answers. If
you still need help, we’ll either transition you to live chat, SMS text or
connect you directly to a phone representative (during normal business hours).





UPS ONLINE SUPPORT RESOURCES

You’ve got questions, we’ve got answers.


WHERE'S MY UPS PACKAGE?

Visit our tracking support page to answer any questions you have about your
shipment’s whereabouts or changing a delivery.

Visit Tracking Solutions


HELPFUL SHIPPING TOOLS

From deciding which shipping service to use for your shipment to creating and
printing a label, find out everything you’ll need on our shipping solutions
page.

Explore Shipping Solutions


HAVE A PROBLEM WITH UPS DELIVERY?

We can help out when you file a claim for your UPS package. Send us the details
of your issue and we’ll do the rest to find the best solution to make things
right as quickly as possible.

File a Claim


STAY SAFE — AVOID FRAUD AND SCAMS

Received a text, call or email that seems suspicious? Don’t respond to it.

Tips To Avoid Fraud


WHEN WILL MY UPS PACKAGE ARRIVE?

 * What Does “Out for Delivery” Mean?
   If the status says “out for delivery,” our drivers can deliver as late as 9
   p.m. During the holiday season, it may be even later.
 * Can My Driver Give an ETA?
   Although we can’t contact our drivers to provide an estimated delivery time,
   we can generally provide a 4-hour delivery window within minutes of signing
   up for UPS My Choice® notifications.
   

Sign UpTrack a Package

Need more help? Visit our tracking support page.


SUPPORT WHEN YOU NEED IT

Use the phone numbers below to access the UPS help center that best fits your
need.


CUSTOMER SERVICE

Sun-Sat 6:00 a.m. to 1:00 a.m. EST

Call 1-800-742-5877


INTERNATIONAL SHIPPING

Hours: 24/7

Call 1-800-782-7892


TECHNICAL SUPPORT

Hours: Weekdays, 7:30 a.m. to 9 p.m. EST/Weekends, 9 a.m. to 8 p.m. EST

Call 1-877-289-6418

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PRO TIP

TTY/TDD Access for Hearing Impaired: call 1-800-833-0056


GET A JOB OFFER IN 25 MINUTES



It's easier than ever to kickstart your career. Join our team; find the shift
that works for you with good pay.

Find a JobOpen the link in a new window


ADDITIONAL RESOURCES

 * UPS Billing Center Support
   Domestic Billing Support: 1-800-811-1648
   Import Billing Support: 1-866-493-7140
 * Freight Support
   Less Than Truckload (more than 150 lbs): 800-333-7400
   Truckload (more than 12,000 lbs): 888-682-4652
   Air Freight (more than 150 lbs): 800-443-6379
   Ocean Freight: 800-350-8440
 * Email Support
   Email us for non-urgent requests. If you need immediate help, use our Virtual
   Assistant at the top of this page.

Show MoreShow Less

Email UPSFind a UPS Location


This Site
 * Tracking
 * Shipping
 * Contact Us
 * Communication Preferences

Other UPS Sites
 * About UPSOpen the link in a new window
 * Recognize a UPS EmployeeOpen the link in a new window
 * Supply Chain SolutionsOpen the link in a new window
 * The UPS StoreOpen the link in a new window
 * UPS JobsOpen the link in a new window
 * UPS Developer PortalOpen the link in a new window

Connect with Us
 * FacebookOpen the link in a new window
 * TwitterOpen the link in a new window
 * InstagramOpen the link in a new window
 * LinkedInOpen the link in a new window
 * YouTubeOpen the link in a new window

Legal
 * Global Home
 * Protect Against Fraud
 * Terms and Conditions
 * Website Terms of Use
 * Your California Privacy Rights
 * Privacy Notice
 * Cookie Settings
 * Do Not Sell or Share My Personal Information


Copyright ©1994- 2023  United Parcel Service of America, Inc. All rights
reserved.

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