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PRIVACY NOTICE




Carrier Global Corporation and its subsidiaries and affiliates (collectively,
“Carrier”), are committed to protecting the privacy of visitors to our websites
(“Websites”) and users of our mobile applications (“Apps”). It is important that
our users understand how we collect, use and disclose Personal Information (as
defined below). Carrier has implemented technical, administrative and physical
measures to safeguard any personal information that we may collect.

This Privacy Notice describes our practices related to Personal Information
collected through the Websites and Apps, unless there is a separate privacy
notice for a particular website or mobile application.

Carrier has a separate General Privacy Notice that covers Personal Information
that Carrier may collect and process separate and apart from its Websites and
Apps. If you apply for a job through this Website, Carrier’s use of the Personal
Information you provide through the Careers section is governed by Carrier’s Job
Applicant Privacy Notice found in that Careers section, and not this Privacy
Notice. For individuals in the United States, Carrier has a HIPAA Privacy
Notice. See Carrier’s Cookies Policy for information about cookies on our
Websites and in our Apps.


WHAT PERSONAL INFORMATION DOES CARRIER COLLECT? HOW DOES CARRIER COLLECT SUCH
PERSONAL INFORMATION?

“Personal Information” is information through which a natural person is
identifiable or may be identified. Carrier collects, uses and processes your
Personal Information in order to provide you with services, products or
information that you request.

The collection of Personal Information will be transparent to you, and you will
have the opportunity to decide whether or not to provide it. If you choose not
to provide any of the Personal Information requested, Carrier may be unable to
complete your transaction, or provide the information, services or products you
have requested.

Carrier collects information, including Personal Information, from you when you
submit a form or request, or register a product with Carrier, such as: name,
physical address, the company for whom you work, phone number, email address and
fax number, as well as any other Personal Information you provide to Carrier.
Carrier may also ask you to provide information about the product you are
registering (e.g. a device identifier) or the person/company that installed or
maintains it.

Carrier may also collect information through your use of our Websites or Apps,
such as device identifiers, IP address, log files, and location data. Please see
“How does Carrier use cookies or other tracking technologies?” below for more
information.

Your mobile or internet services providers may have a conflicting privacy
position or policy that permits them to capture, use and/or retain your Personal
Information when you visit the Websites or use the Apps, but Carrier is not
responsible for and does not control how other parties may collect your Personal
Information when you access the Websites or Apps.


WHY DOES CARRIER COLLECT YOUR PERSONAL INFORMATION?

Our purpose in collecting this information is to provide customized services and
content relevant to your specific needs and interests. Your information may be
used by Carrier to carry out our contractual obligations, authenticate you as a
user and allow you access to certain areas of our Website, Apps or social media
sites or allow you to apply for a position at Carrier.

Except where used in support of a contract with you or to fulfill a legal
obligation, our use of your Personal Information will be only for legitimate
business interests as set out below.Personal Information collected on the
Websites or Apps may be used to:

 * Conduct basic business operations, such as communicate with customers and
   business planning;
 * Provide investor services;
 * Provide requested information, items, or services;
 * Respond to your request or further process your submitted form;
 * Advertise products, services, promotions and events relating to Carrier;
 * Improve our products, services, Websites and Apps;
 * Verify your identity to ensure security for one of the other purposes listed
   here;
 * Analyze your behavior on our Website and Apps;
 * Respond to a legitimate legal request from law enforcement authorities or
   other government regulators;
 * Obtain your location data in order to provide requested information or
   services;
 * Protect against fraud or investigate suspected or actual illegal activity;
 * Develop new offerings, improve the quality of our products, improve and
   personalize user experience, and better prepare future content based upon
   your interests and those of our general user population; or
 * Conduct investigations to ensure compliance with, and comply with, legal
   obligations.


WHERE IS PERSONAL INFORMATION STORED?

Because Carrier is a global company with locations in many different countries,
we may transfer your information from one legal entity to another or from one
country to another within Carrier in order to accomplish the purposes listed
above. These countries include, at a minimum, the United States, the member
states of the European Union, the United Kingdom, Switzerland, Canada, and other
countries, including some in Asia. We will transfer your Personal Information
consistent with applicable legal requirements and only to the extent necessary
for the purposes set out above.

Carrier relies on available legal mechanisms to enable the legal transfer of
Personal Information across borders. To the extent that Carrier relies on the
Standard Contractual Clauses (also called the Model Clauses) or Binding
Corporate Rules to authorize transfer, Carrier will comply with those
requirements, including where there may be a conflict between those requirements
and this Privacy Notice.


DOES CARRIER USE YOUR PERSONAL INFORMATION TO CONTACT YOU?

Carrier may use the Personal Information you provide to contact you about
products, services, promotions, special offers, surveys, and other information
that may be of interest to you. If you prefer not to receive such
communications, please use the “unsubscribe” function within the Websites or
Apps, or let us know by sending an email to privacy@carrier.com.

Carrier will ensure that any marketing communications sent by electronic means
will provide a simple method for you to opt-out or unsubscribe. Please note that
if you unsubscribe from marketing communications, you may continue to receive
communications about our account or transactions with us.

We will also use your Personal Information to contact you in response to a
direct inquiry or if you register to receive communications on any of the
Websites, such as the Investors section if available.


DOES CARRIER SHARE THE INFORMATION IT COLLECTS WITH THIRD PARTIES?

Carrier may share your Personal Information with its affiliated companies and
subsidiaries, such as companies in which Carrier has control, through either
direct or indirect ownership for the purposes set out above.

In addition, Carrier will provide access to or share Personal Information on an
as-needed basis with third parties, such as trusted service providers,
consultants and contractors who are granted access to Carrier facilities and
systems or which provide services to Carrier, and with government agencies and
others as required by law. In particular, Carrier will only share your Personal
Information outside Carrier to:

 * Service providers, dealers, distributors, agents or contractors that Carrier
   has retained to perform services on our behalf. Carrier will only share your
   Personal Information with third parties whom Carrier has contractually
   restricted from using or disclosing the information except as necessary to
   perform services on our behalf or to comply with legal requirements;
 * comply with legal obligations, including but not limited, to complying with
   tax and regulatory obligations, sharing data with labor/trade unions and
   works councils, and responding to a court proceeding or a legitimate legal
   request from law enforcement authorities or other government regulators;
 * Investigate suspected or actual illegal activity;
 * Prevent physical harm or financial loss; or
 * Support the sale or transfer of all or a portion of our business or assets
   (including through bankruptcy).

Your Personal Information will also be maintained and processed by our service
providers in the United States, the member states of the European Union, the
United Kingdom, Switzerland, Canada, Asia, and in other jurisdictions, within an
appropriate legal and contractual framework.


HOW DOES CARRIER SECURE PERSONAL INFORMATION?

Carrier is committed to ensuring the security and integrity of Personal
Information. Carrier has adopted reasonable physical, technical and
administrative procedures to safeguard your Personal Information. However, due
to the nature of Internet communications, we cannot guarantee or warrant that
your transmission to us is secure.


HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

The Personal Information you provide to Carrier is only kept for as long as it
is reasonably necessary for the purposes for which it was collected, taking into
account our need to comply with contractual obligations, resolve customer
service issues, comply with legal requirements and provide new or improved
products and services to users. This means that we may retain your Personal
Information for a reasonable period after you stopped using the Carrier Websites
or Apps. After this period, your Personal Information will be deleted from all
systems of Carrier without notice.


HOW CAN YOU CORRECT, CHANGE OR DELETE YOUR INFORMATION HELD BY CARRIER?

You may request to access, update, correct, change, or delete your Personal
Information at any time. Carrier will use reasonable efforts to timely update
and/or remove your Personal Information. To protect the user’s privacy and
security, Carrier will take steps to verify the user’s identity before making
any requested access or change. To access, update, correct, change, or delete
your Personal Information, to ask questions or to raise concerns regarding data
protection and privacy, send an email to privacy@carrier.com. Some of our
Websites, Apps, and social media accounts allow you to make corrections directly
at the site without need to further contact Carrier.

Please note that while we will assist you in protecting your Personal
Information, it is your responsibility to protect your passwords and other
access credentials from others.


WHAT SHOULD YOU UNDERSTAND ABOUT THE THIRD PARTY LINKS THAT MAY APPEAR ON THIS
WEBSITE?

In some instances, Carrier may provide links to non-Carrier controlled websites,
which Carrier will make reasonable efforts to identify as such. Carrier does not
control such third party websites, however, and cannot be responsible for the
content or the privacy practices employed by other websites. Furthermore, this
Privacy Notice does not govern information collected about you by third parties.


HOW DOES CARRIER USE COOKIES OR OTHER TRACKING TECHNOLOGIES?


COOKIES

Carrier may use cookies on this Website. Cookies are small text files sent to
and stored on users’ computers. We use cookies to allow the Website to recognize
repeat users, facilitate users’ access to the Website, and allow the Website to
compile aggregate data that will allow content improvements. Cookies do not
damage users’ computers or files. If you do not want cookies to be accessible by
this or any other Carrier Website, you should adjust the settings on your
browser program to deny or disable the use of cookies. However, denying or
disabling cookies or similar technology may prevent you from accessing some of
our content or using some of the features on the Website. Carrier may also use
cookies and similar technology placed by one of our business or advertising
partners to enable Carrier to learn which advertisements bring users to our
Website.

In addition, Carrier monitors user traffic patterns throughout its Websites
according to a user's domain name, browser type, date and time of access, and
pages viewed. Our Web servers collect the domain names but not the email
addresses of visitors. This information is collected in order to measure the
number of visitors to our Website and to determine which areas of the Website
users find useful based upon the amount of traffic to particular areas. Carrier
uses this information to enhance users’ experience at the Website and to better
prepare future content based on the interests of users.


WEB BEACONS

This Website may also use web beacons. A web beacon is usually a pixel on a
website that can be used to track whether a user has visited a particular
website to deliver targeted advertising. Web beacons are used in combination
with cookies, which means that, if you turn off your browser's cookies, the web
beacons will not be able to track your activity. The web beacon will still count
as a website visit, but your unique information will not be recorded.

Information collected by web beacons may include IP address information (see
below). Web beacon information is also used for:

 * Advertising and email auditing, and reporting;
 * Personalization;
 * Site traffic reporting; and
 * Unique visitor counts.


IP ADDRESSES

An Internet Protocol (IP) address is a number that is used by computers on the
network to identify your computer every time you log on to the Internet.

Carrier may collect and keep track of IP addresses to, among other things:

 * Maintain Website safety and security;
 * Restrict access to our Websites to certain users;
 * Troubleshoot technical issues; and
 * Better understand how Carrier Websites are used.


LOG FILES

Carrier (or third parties on behalf of Carrier) may collect information in the
form of log files that are recording Website activities and statistics about web
users' habits.

Log files are used for internal purposes only. By using log files, Carrier can
constantly improve and customize their Websites and applications.

The entries help us gather, among other things:

 * Internal marketing and demographic studies;
 * A user’s browser type and operating system;
 * Information about a user’s session (such as the URL, the date and time our
   Website was visited and which pages and for how long were viewed on our
   Website); and
 * Other similar navigational or click-stream data.


SOCIAL NETWORK INFORMATION

Social network information is any information that you permit a third party
social network to share with third party application developers such as Carrier.
Social network information includes any information that is part of your profile
on a third party social network. Such social network may include, but is not
limited to, Twitter, Facebook, google+.

To find out how your information from a social network may be obtained by us (or
other third party application developers), please go on the settings page of the
relevant social network. Furthermore, you acknowledge that we may use your
Personal Information to match information with a social network for advertising
purposes.

Carrier cannot make assurances about the security of information that you share
with third parties, including information you share with social media sites.


HOW MAY CARRIER USE LOCATION DATA?

Carrier is a global provider of building technologies. Our fire safety,
security, building automation, heating, ventilating, air-conditioning and
refrigeration systems and services promote integrated, high-performance
buildings that are safer, smarter and sustainable. As such, the following are
some examples of when location data may be requested to provide some of the
services that Carrier has to offer:

 * To improve building product capability, such as use your location data in one
   of our buildings to dynamically adjust ventilation, heating and cooling
   settings, to turn the lights on or off, or to unlock doors;
 * If you are a visitor to or an employee at our headquarters, use your location
   data to help you locate the nearest printer or conference room, in order to
   provide an enhanced experience at our headquarters;
 * To enable real estate agents using our Supra™ services to obtain or provide
   listing or showing information while using Supra’s Apps; or
 * To determine which service technician is closest to a service call.

In addition, Carrier may use location data for location and/or timekeeping
purposes for employees or contractors.

In all of these cases, Carrier will ask permission to collect your location data
and so the collection of this data will be transparent to you – you will have
the opportunity to decide whether or not to provide your location data. If you
choose not to provide your location data, Carrier may be unable to provide the
requested service or complete the requested transaction.


WHAT ADDITIONAL INFORMATION SHOULD SPECIFIC USERS KNOW?

Parents, Guardians, and Children: Our Apps and Websites are intended for
visitors who are at least 18 years of age, or the age of majority in their
jurisdiction of residence. Carrier does not knowingly solicit information from,
or market products or services to, children. If you do not meet the age
requirements set out above, please do not enter your Personal Information on
this or any other Carrier Websites or Apps.

Users from California: If you are a resident of California, effective January 1,
2020, you have certain rights under the California Consumer Privacy Act of 2018
(“CCPA”), including the right to:

 a. know what categories of personal information about you we have collected and
    used, including how the personal information was collected and the purpose
    for the collection and use;
 b. know what categories of personal information are being sold or disclosed to
    third parties and, if sold or disclosed, the categories of third parties
    receiving it;
 c. access specific personal information collected about you;
 d. request that your personal information be deleted.

Requests to exercise rights under the CCPA are subject to verification by
Carrier and are also subject to certain restrictions provided by the CCPA. We
will not discriminate against California residents for exercising any of their
applicable CCPA rights. While California residents have the right to opt-out of
the sale of their personal information under CCPA, Carrier does not sell
personal information to third parties. If our practices change, we will update
this Privacy Notice and take any necessary action to comply with applicable law.

California residents who wish to exercise their CCPA rights can contact Carrier
at privacy@carrier.com. You can also contact us at 1-833-617-0050. When
contacting us to exercise your rights, please put “California Privacy Rights” in
the subject and body of your request and describe the nature of your request.

Annually California residents may request and obtain information that Carrier
shared with other businesses for their own direct marketing use within the prior
calendar year (as defined by California’s “Shine the Light Law”). If applicable,
this information would include a list of the categories of Personal Information
that was shared and the names and addresses of all third parties with which
Carrier shared this information in the immediately preceding calendar year. To
obtain this information, please send an email message to privacy@carrier.com
with “California Shine the Light Privacy Request” in the subject line as well as
in the body of your message.

Users from the European Union and other countries with privacy laws: You have
the right to lodge a complaint with your national or state data protection
authority, which may also be known as a supervisory authority. You also have the
right to: (i) request access to and correction or erasure of your Personal
Information; (ii) seek restrictions on; or (iii) object to the processing of
certain Personal Information, and seek data portability under certain
circumstances. To contact Carrier about a request to access, correct, erase,
object or seek restrictions or portability, please use the contact methods
indicated at the end of this notice.

Users from the US: Carrier does not collect Social Security Numbers through its
Websites.


HOW MIGHT CARRIER CHANGE THIS PRIVACY NOTICE?

As Carrier expands and improves its Websites and its Apps, or as legal
requirements change, we may need to update this Privacy Notice. This Privacy
Notice may be modified from time to time without prior notice. We encourage you
to review this Privacy Notice on a regular basis for any changes. The date of
the latest version will be identified at the bottom of the policy.


HOW CAN YOU CONTACT CARRIER?

If you wish to access, correct, update or erase your Personal Information, or if
you have questions about Carrier’s privacy practices in general or a complaint,
please email privacy@carrier.com.

In the event that you are located in a country that is governed by the General
Data Protection Regulation and would like to contact the local Data Protection
Officer, please note that in your email and your inquiry will be directed to the
appropriate person. If you wish to opt-out from sharing your Personal
Information with us or have your Personal Information be removed, you should
follow this link.

Last updated: October 26, 2021

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