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Submitted URL: https://email.qa.com/e3t/Ctc/OQ+113/cYynN04/MVBD7ms15NxW96hWMh4cGB2SW93kvSZ58LVtYN412xbF5VsrlW8wM7ks6lZ3kyW365-Q01nMP...
Effective URL: https://info.qa.com/building-a-data-dream-team-talking-apprenticeships-with-costa-coffee?utm_campaign=QAA_NAW2024&ut...
Submission: On January 28 via api from OM — Scanned from DE

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what pages have been read.1 yearHTTP_hjTLDTestHotjarRegisters statistical data
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operator. SessionHTTP_tt_enable_cookieTiktokUsed by the social networking
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corresponding name. PersistentHTMLMSPTCMicrosoftThis cookie registers data on
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URL-address.PersistentHTMLlastExternalReferrerTime Meta Platforms, Inc.Detects
how the user reached the website by registering their last
URL-address.PersistentHTMLIDEGoogleUsed by Google DoubleClick to register and
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advertisement - This also allows the website to limit the number of times that
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websites.SessionPixelpagead/1p-user-list/#GoogleTracks if the user has shown
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ads.1 dayHTTP_gd_svisitor [x3]j.6sc.coCollects visitor data related to the
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IP-addresses, time spent on the website and page requests for the visit. This is
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usually facilitates B2B marketing purposes.PersistentHTMLbcookieLinkedInUsed by
the social networking service, LinkedIn, for tracking the use of embedded
services.1 yearHTTPli_sugrLinkedInCollects data on user behaviour and
interaction in order to optimize the website and make advertisement on the
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Platforms, Inc.Used by Facebook to deliver a series of advertisement products
such as real time bidding from third party advertisers.3
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monthsHTTP_ttp [x2]TiktokUsed by the social networking service, TikTok, for
tracking the use of embedded services.1 yearHTTP_uetsidMicrosoftCollects data on
visitor behaviour from multiple websites, in order to present more relevant
advertisement - This also allows the website to limit the number of times that
they are shown the same advertisement. 1 dayHTTP_uetvidMicrosoftUsed to track
visitors on multiple websites, in order to present relevant advertisement based
on the visitor's preferences. 1 yearHTTPmcQuantcastCollects data on the user's
visits to the website, such as what pages have been loaded. The registered data
is used for targeted ads.13 monthsHTTPHUBLYTICS_EVENTS_53HubspotCollects data on
visitor behaviour from multiple websites, in order to present more relevant
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BUILDING A DATA DREAM TEAM: TALKING APPRENTICESHIPS WITH COSTA COFFEE

Live panel
Thursday 8 February 2024

12:30 - 13:15 GMT




THE LIVE STREAM WILL START IN...

 * 11days
 * 6Hours
 * 40Minutes
 * 21Seconds



What has an apprenticeship state of mind brought to Costa Coffee? Hint: it’s not
all about baristas!

In this live interactive session, we’ll delve into the transformative impact
apprentices have had at Costa Coffee, hearing first-hand from leaders in the
business and from apprentices themselves.

Gain valuable insights into how an apprenticeship state of mind can help you
bridge skills-gaps, develop new talent and impact your business growth
strategies.


AGENDA



 * An introduction to QA Apprenticeships and Costa Coffee from QA’s Jo
   Bishenden, and setting the scene for an ‘Apprenticeship State of Mind’
   
   
 * Costa Coffee’s Data Prowess
   QA’s David Pool and Ed Child, Costa Coffee’s data connoisseur will give an
   insight into how Costa Coffee have enhanced their customer loyalty programme.
   
   
 * Embracing Apprenticeships
   Jo Bishenden and Ruth South will shed light on how Costa Coffee have adopted
   data apprentices, embracing data-driven capabilities in-house, and the impact
   they’ve seen so far
   
   
 * Let’s hear from our apprentices!
   We’ll hear some real-life stories from Costa Coffee’s data apprentices
   themselves


WHO WOULD BENEFIT FROM THIS PANEL SESSION



This panel discussion would be beneficial to business leaders, executives,
managers with roles in Data, IT, AI and Analytics, with an interest in workforce
development strategies. We also welcome HR, L&D professionals and talent
specialists looking to explore apprenticeship programmes that can bring value to
the business.


FILL IN THE DETAILS TO JOIN THE LIVE STREAM




Opportunity Type


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privacy, please review our Privacy Policy.

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personal information submitted above to provide you the content requested. To
service this request, your data maybe processed in countries inside or outside
of the European Economic Area (EEA).





MEET THE PANEL:


 


RUTH SOUTH

GLOBAL TALENT DEVELOPMENT & APPRENTICESHIPS LEAD (COSTA COFFEE)



Ruth joined Costa Coffee in September 2021 and leads the Global Talent
Development and Apprenticeships area. She drives Costa’s talent strategy for
graduates, apprentices and early careers, creating opportunities to enable the
business to grow future leaders and key capability, and has expanded the
apprenticeship programmes available to Costa team members to 30 varying
specialisms. Ruth is passionate about continuous talent development, diversity
and inclusion and changing perceptions of apprenticeships. With over 18 years
experience in HR, primarily in the Technology and Professional Service sectors,
Ruth has specialised in Talent Development and Apprenticeships for 10 years,
leading award winning, national programmes.


ED CHILD

GLOBAL HEAD CONSUMER DATA & DIGITAL ANALYTICS (COSTA COFFEE)



Ed Child is the Global Head of Consumer Data & Digital Analytics at Costa Coffee
and spent over 20 years building and leading teams in the Data & Analytics
space.      Experience spans Ecommerce, Grocery, Finance & Retail covering a
range of different data disciplines including Consumer Analytics, Loyalty, CRM,
Media Effectiveness, BI, Data Science and Digital Analytics.
Ed is a huge supporter of L&D and drives a growth mindset within his teams and
is a passionate advocate in developing a range of learning pathways.   This
includes getting our Data Apprenticeships up and running at Costa, as well as a
range of other training partners including QA Cloud Academy & Circus Street.
Ed has been at Costa for the last three years and is putting data/analytics at
the core of our business decision making with best possible insights into
consumer and loyalty behaviour, helping drive more personalised and engaging
consumer experiences.


DAVID POOL

PORTFOLIO DIRECTOR DATA SCIENCE & AI (QA)




David is a computer scientist with specialisation in Artificial Intelligence,
Machine Learning, data analytics and business intelligence. He is a technology
CEO and tech start-up founder, with a successful record of supporting business
growth, corporate governance and creating thriving and successful cultures.
He served as a main Board Director of TechUK and advised the Parliamentary
Committee on AI as it developed a strategy to support the UK’s aim to be a high
growth, data driven economy.
David is a respected speaker on AI and how organisations can transform to become
“Data and AI first”.


JO BISHENDEN

MANAGING DIRECTOR
(QA)




Jo is a Managing Director at QA, responsible for the Groups government-funded
apprenticeships business unit which delivers a variety of tech disciplines,
across numerous levels, up to degree apprenticeships, to more than 5000 learners
a year.
Jo is a well-established and authentic leader with over 20 years’ experience in
the education sector, having started her career as a teacher. Following several
years as a teacher and school leader in the UK, Jo embarked on a career, working
across all aspects of the learning space – from strategic direction setting and
teacher training to delivering digital and cultural transformation programmes.
Prior to joining QA, Jo held a number of senior positions with PA Consulting and
Capgemini Invent where most of her time

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